I am a GPT-based language processing system, so my context can fit only small amount of data. 
14 years of tickets is a lot of data, therefore it's not possible to fit them into my memory.
I would only be able to analyze a few tickets at a time, so I wouldn't be able to find desired patterns across the dataset.
spam fails_task lang_mismatch pii not_appropriate hate_speech sexual_content quality toxicity humor helpfulness creativity violence