Regarding your questions, here are some answers:

- Examples of software that should be kept updated on devices include operating systems, web browsers, browser plug-ins (e.g. Adobe Flash, Java), media players, and productivity software such as Microsoft Office.

- There are many reputable antivirus software solutions, both paid and free, that can effectively protect your devices. Some popular consumer-grade antivirus software include Norton, McAfee, and Avast. Enterprise-grade solutions include Symantec Endpoint Protection, Sophos Endpoint Protection, and Trend Micro OfficeScan. When choosing an antivirus software, consider factors such as features, ease of use, performance impact, and customer support.

- A strong, unique password should be at least 12 characters long and contain a mix of uppercase and lowercase letters, numbers, and symbols. It should not contain easily guessable personal information, such as birthdays or pet names. Consider using a password manager to generate and store complex passwords.

- IoT devices that should be isolated on their own network include smart TVs, smart home devices (e.g. smart thermostats, smart locks), and other internet-connected devices that do not require direct access to the internet. Isolating them can help prevent unauthorized access to other devices on the network.

- Some specific unnecessary services and protocols to disable include Telnet, FTP, and SNMP. You can determine which services and protocols are unnecessary for your network/device by consulting with your IT support or performing a security audit.

- Safe online practices include avoiding suspicious links and email attachments, not downloading software from untrusted sources, using strong passwords and two-factor authentication, and being cautious when using public Wi-Fi. To effectively educate and train users, consider using a combination of training materials (e.g. videos, articles, quizzes) and regular reminders and updates. You can also conduct simulated phishing attacks to test users' awareness and provide feedback.
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