This emotion determination device comprises a first estimation means that estimates an emotion of a user on the basis of a change in the expression of the user detected from a face image of the user, a second estimation means that estimates an emotion of the user on the basis of a change in the temperature of the user detected from the user in a non-contact manner, and a determination means that determines an emotion of the user on the basis of the result of the estimation by the first estimation means and the result of the estimation by the second estimation means.
EMOTION DETERMINATION DEVICE AND EMOTION DETERMINATION METHOD