Disclosed herein is method and interactive assistance system for providing personalized assistance to a driver or person in an autonomous vehicle. Parameters related to the user and the vehicle are monitored and compared with historical data to determine a deviation in the parameters. An abnormal condition is detected when the deviation is more than an optimal threshold. Further, a personalized interaction is initiated with the user through a selected one of the interactive assistance engine and one or more assistive activities are performed for handling the abnormal condition. In an embodiment, the method of present disclosure enhances both safety and user experience of the user of the autonomous vehicle.
METHOD AND SYSTEM FOR PROVIDING PERSONALIZED INTERACTIVE ASSISTANCE IN AN AUTONOMOUS VEHICLE