A method of tracking a fleet of industrial vehicles and corresponding operators is provided. The method comprises: storing on a remote server, a performance profile instance associated with a vehicle operator, the performance profile instance having a performance measure associated with work, which is characterized by at least one rule that defines how to measure industrial vehicle activity associated with work-based tasks performed by the vehicle operator; defining a window that limits a scope of data that can contribute to evaluating a current state of the operator-specific performance profile instance; receiving on an industrial vehicle, an identity of the vehicle operator; automatically collecting industrial vehicle usage information by a processor on the industrial vehicle, the processor collecting the industrial vehicle usage information by communicating with vehicle control modules across a vehicle network, wherein the collected industrial vehicle usage information cannot be used to distinguish, on its own, industrial vehicle usage information performed in completing a work related task; linking an identification of the vehicle operator to the collected industrial vehicle usage information; communicating by a transceiver on the industrial vehicle, the collected industrial vehicle usage information to the remote server, wherein the remote server stores the industrial vehicle usage information into a first data source. The method comprises repeatedly evaluating a current state of the operator-specific performance profile instance by: querying a second data source that collects work-based task information associated with the vehicle operator within the defined window, wherein the work-based task information cannot be used to distinguish, on its own, how much work was required by the industrial vehicle to complete each work-based task; correlating the queried work-based tasks with industrial vehicle usage information collected within the defined window that satisfy the associated rule, to measure actual work performed by the industrial vehicle in completing the work-based tasks; and computing at least one score for the operator based upon the evaluation of the performance profile instance, where the computed score is based on the industrial vehicle usage information that contributes to the work-based tasks completed by the vehicle operator; and outputting the current state of the performance profile instance on a display. 17725316_2
Tracking industrial vehicle operator quality