The invention provides an RPA and AI combined data processing method and device, equipment and a storage medium. The method comprises the steps of obtaining corpus data; questioning extraction being carried out on the corpus data to obtain questioning data; clustering being carried out based on the questioning data, knowledge points being determined, and the knowledge points comprising at least one question; obtaining answer data of the knowledge points; and when dialogue data of a user is received, outputting answer data corresponding to a question matched with the dialogue data based on an NLP technology. And the construction efficiency of the knowledge base is effectively improved.
RPA and AI combined data processing method and device, equipment and storage medium