A description of a conversation may be generated to allow a person to understand important aspects of the conversation without needing to review the conversation. The conversation description may be generated by identifying one or more events that occurred in the conversation and then generating the description using the identified events. A set of possible events may be determined in advance for a particular application. The events may be identified by using an event neural network for each event. Each event neural network may process the messages of the conversation to generate an event score that indicates a match between the conversation and the corresponding event. The event scores may then be used to select one or more events. Message scores from the event neural network of a selected event may then be used to select one or more messages of the conversation as a rationale for the selected event.
GENERATING CONVERSATION DESCRIPTIONS USING NEURAL NETWORKS