This server 3 is provided with: a robot control unit 3j for controlling actions of a robot; a user dynamic data recognition unit 3a1 for recognizing user dynamic data at a plurality of points in time during guidance; an emotion estimation unit 3k for estimating, on the basis of the user dynamic data, the current emotion of the user for a plurality of points in time, and generating evaluation data, which is data in which the action of the robot and the current emotion are associated; and an evaluation data storage unit 3l for storing the evaluation data chronologically.
GUIDANCE ROBOT CONTROL DEVICE, GUIDANCE SYSTEM IN WHICH SAME IS USED, AND GUIDANCE ROBOT CONTROL METHOD