The present invention utilizes speech analysis to provide real-time measurement of end-user stress, fatigue, and uncertainty in decision-making. The present invention monitors “technology-induced” stressors by increasing the inherent functionality of individual monitoring technologies, so as to perform multiple applications in a single setting. In addition to the continued use of speech recognition technology for computerized report transcription, the present invention simultaneously measures and analyzes occupational stress and fatigue in real-time, specific to the unique profile of each individual end-user and context of the task being performed. The derived user-specific stress/fatigue analytics may be used in the creation of a number of workflow and quality enhancing deliverables, including customizable intervention strategies for stress/fatigue reduction, creation of automated workflow templates, and targeted quality assurance and peer review.
Method and apparatus of speech analysis for real-time measurement of stress, fatigue, and uncertainty