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  1. Thread Author    #1  

    Odd Call Log Issue - Missing Log Entries

    ATT GN2, running JB 4.1.2 custom ROM. I have also had this same issue running stock ATT JB 4.1.2 ROM.

    I'm having an odd issue with missing call log entries, with some but not all calls I receive or make. This issue occurs with calls I miss, calls I answer or calls I choose to ignore. The log entries for the calls in question are not visible in the call log, no matter which "view by" setting I filter the log with. My log is always set to "all calls". Now here is the interesting thing, the only way I can get the missing entries to display, is to select "delete" from the log menu. Then all entries and their dates and times are visible. If I switch back to "all calls" the entries disappear again.

    So, has anyone else experienced this issue?
  2. Thread Author    #2  

    Re: Odd Call Log Issue - Missing Log Entries

    Anyone?
  3. Thread Author    #3  

    Re: Odd Call Log Issue - Missing Log Entries

    117 views. Guess I am the only one with this odd problem.
  4. #4  

    Re: Odd Call Log Issue - Missing Log Entries

    Me too!!!! And it is driving me crazy! Esp because its usually work numbers that are missing and I have to record the time of the calls ;-( I have tried to delete the contact and make a new one, but the next time they call or I call them it is missing after I hang up. Someone please help =}
  5. Thread Author    #5  

    Re: Odd Call Log Issue - Missing Log Entries

    Ahhh haaa another with the same problem. What version and type of ROM are you running, stock or custom. Also, all my contacts were imported over from an iPhone 5/iCloud. I'm wondering if this had anything to do with affecting my contacts. Anything similar in your case?

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
  6. #6  

    Re: Odd Call Log Issue - Missing Log Entries

    I just have the stock phone. I did switch over from an iphone, but the problem I am having is with contacts I have just added manually. Sorry for the delay in reply. I had to download an app to get my accurate call logs with times so that I could use that for work :-(
  7. #7  

    Re: Odd Call Log Issue - Missing Log Entries

    I have the same problem. I just found that if I turn the phone to landscape position, then the logs will show.
  8. #8  

    Re: Odd Call Log Issue - Missing Log Entries

    I'm having the same problem as well. Losing all of those phone calls was so irritating!! What I have noticed though is like the guy mentioned above it does indeed show when you tilt the phone into landscape position. I think the real issue is the programming doesn't allow for the longer contact names in the portrait mode so they just don't show up. Anyone in my call log with a short name is always in the log just fine. Same goes for missed calls that aren't in your contact list. It'll label it: Missed Call which is apparently too long for portrait mode.

    Til they get it fixed I suggest just tipping your phone when your check your call log. :P
  9. #9  

    Re: Odd Call Log Issue - Missing Log Entries

    sorry guys, don't know. to add another datapoint to your research, i too imported contacts over from iOS but have not experienced the problems you are currently experiencing with the call log. i'll keep a closer watch and lend any further information as appropriate.
  10. #10  

    Re: Odd Call Log Issue - Missing Log Entries

    I have the same problem. I am still paying for this phone. I called T-Mobile about it and they sent me a new phone, the new phone has the same problem!!! The T-Mobile customer service now told me that this is a Samsung problem and not their problem but they are still selling the phone and deceiving people. I will placing a complaint on every single website until T-Mobile takes this phone back and return my money.
  11. #11  

    Re: Odd Call Log Issue - Missing Log Entries

    I am having the same issue. I am on Sprint Stock phone running 4.1.2. I too am able to see the entries by changing to landscape mode. Not sure how long it has been happening but just found it when I tried to find a number I called for work.
  12. #12  

    Re: Odd Call Log Issue - Missing Log Entries

    My wife and I have the same phone from T Mobile - hers work but not mine. I recently noticed that I could no longer see missed call on my call log. Therefore, if they don't leave me a message (which I usually don't listen to them) I would never know who called when I am unable to reach my phone. Now, I did go into my applications this weekend and deleted a bunch of apps - that seemed useless on my phone - so I thought it was this but based on this thread of users - it may be a phone thing. But like I said in the beginning, two separate similar phone in the household - one works the other doesn't.
  13. #13  

    Re: Odd Call Log Issue - Missing Log Entries

    I gave my husband my note II and now he is experiencing the same issues. It never did that to me when I had the phone. He transferred his contact over from the S4 via Kies. Has anybody found a fix for this? Thanks.

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