Module One: Intro to Care Coordination & Navigation

Unit 1: Introduction to Client Navigation

 

Learning Objectives

In this section, the student will:

  • Define the role and function of care navigation and how it fits into the care system
  • Describe the need for client advocacy and care coordination in today’s complex health care system
  • Identify skills needed for effective client navigation
  • Define the role and purpose of care navigation
  • Discuss current healthcare legislation, policy and ethics as it applies to healthcare, including the evolution and advancement of the care navigation role

Resources

This article considers the role of patient navigation as a tool in the health care delivery armamentarium that can help to narrow health disparities in the new era of US health care reform.

This paper discusses the history of patient navigation, as well as it’s contribution to overcoming health disparities, particularly cancer, in various population groups.

  • FAQ Dr. Harold Freeman,  The Harold P. Freeman Patient Navigation Institute.

This website, focused on patient navigation, provides answers to frequently asked questions about the role of patient navigators.

The goal of this editorial is to place patient navigation in historical perspective, discuss the philosophy and principles of patient navigation, and show how this relatively new health care delivery support strategy has evolved since its inception in 1990.

A blog entry detailing the steps to becoming a patient navigator and the benefits of pursuing this profession, as well as discussing the key developments in the field and other relevant topics.

A short summary of the new patient’s bill of rights which now apply after the signing of the Affordable Care Act.


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An easy-to-follow summary explaining the requirements of the Affordable Care Act.

A short review of “Triple Aim”, which is the simultaneous pursuit of improving the patient experience of care, improving the health of populations, and reducing the per capita cost of health care.


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This helpful infographic helps clearly define the key features of the Affordable Care Act.

Supplemental Resources

License

Essentials of Care Navigation by Whatcom Community College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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