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Thread: Can't Find IRQ For USB Port

  1. #1
    Join Date
    Sep 2012
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    2

    Can't Find IRQ For USB Port

    Hey folks,

    I've done as much homework as I could on this issue before posting, so I'll try and include all the necessary details.

    First of all, my USB port is in working physical condition. It works under Windows and also worked in Xubuntu 8.10. Once I upgraded to 12.04, I was no longer able to use it. The error given by lsusb was a -99 initialization error for the libusb library.

    Upon further investigation with dmesg, I noted the following pertinent information:
    ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
    ohci_hcd USB 1.1 'Open' Host Controller (OHCI) Driver
    uhci_hcd: USB Universal Host Controller Interface driver
    uhci_hcd 0000:00:07.2: can't find IRQ for PCI INT D; please try using pci=biosirq
    uhci_hcd 0000:00:07.2: Found HC with no IRQ. Check BIOS/PCI 0000:00:07.2 setup!
    uhci_hcd 0000:00:07.2: init 0000:00:07.2 fail, -19
    usbcore: registered new interface driver libusual

    Clearly there is an issue involving ACPI compatibility between my BIOS and Xubuntu 12.04. I have the latest available BIOS firmware, and the setup does not have settings for the USB port or legacy/pnp operating systems, so I'm SOL on that end.

    I have tried various combinations of boot options, turning ACPI and APIC on and off, using biosirq and noirq and so on, nothing seems to have hit the spot yet.

    I ran lshw and got the following:
    *-usb UNCLAIMED
    description: USB controller
    product 82371AB/EB/MB PIIX4 USB
    vendor: Intel Corporation
    physical id: 7.2
    bus info: pci@0000:00:07.2
    version: 01
    width: 32 bits
    clock: 33MHz
    capabilities: uhci
    configuration: latency=64
    resources: ioport:fcc0(size=32)
    *-bridge:1
    description: Bridge
    product 82371AB/EB/MB PIIX4 ACPI
    vendor: Intel Corporation
    physical id: 7.3
    bus info: pci@0000:00:07.3
    version: 02
    width: 32 bits
    clock: 33MHz
    capabilities: bridge
    configuration: driver=piix4_smbus latency=0
    resources: irq:9

    So that's where I'm at, I think all the pieces are there, I'm just hoping someone can help me put them together, being a novice Linux user.

    Thanks in advance to anyone who can help!

  2. #2
    Join Date
    Mar 2010
    Location
    Metro-ATL
    Beans
    Hidden!
    Distro
    Lubuntu 12.04 Precise Pangolin

    Re: Can't Find IRQ For USB Port

    First I want to thank you for trying to be as helpful as you have been. You appear to have provided relevant data for the issue at hand. Nice job.

    Before delving too deep into irqs and drivers, I'll ask some other questions for clarification:
    * Do all the USB ports fail the same way? Try the front and back ports.
    * Which specific USB devices have you tried?
    * Could a bad USB cable be involved?
    * Did you do an upgrade install or a fresh new install?

    Based on the output, you should use ACPI, IRQ 9 and a PIIX4 driver. Do the messages in dmesg and syslog show that?

    What does lsusb -v say? Any buses and devices seen?

  3. #3
    Join Date
    Sep 2012
    Beans
    2

    Re: Can't Find IRQ For USB Port

    Thanks right back, that was an amazingly fast response! I really appreciate the fact that folks give up their time like this to help one another, but then again, I guess that's what open source is all about

    First off, there is only one USB port, so we don't have much to work with in that regard.

    I've tried to get a variety of devices working, including a thumb drive, external hard drive, and other storage devices, but the one of highest importance is my network adapter. As you know, network access is a pretty essential component of installing various packages as one custom-builds a linux installation.

    I know that the cable is not the issue, the network adapter doesn't have one and the cables for the storage devices have been swapped and verified as working.

    The installation was fresh onto a blank hard drive.

    ACPI is indeed enabled, and while dmesg shows the bridge on irq 9, the usb controller shows up as unclaimed with ioport:fcc0 for resources instead of an irq.

    lsusb -v yields the same results as lsusb alone (unable to initialize libusb: -99)

    Thanks again for your help, please let me know if you need any further information.

  4. #4
    Join Date
    Jul 2008
    Location
    Seattle WA
    Beans
    105
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Can't Find IRQ For Usb Port

    I can't offer help and am only leaving a comment to watch this thread.

    I'm in a similar situation.

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{"cc_re__cc_re__cc_by_sa_4_0": ["sing div for body_wrapper -->\r\n\r\n<div class=\"below_body\">\r\n<div id=\"footer_time\" class=\"shade footer_time\">All times are GMT +1. The time now is <span class=\"time\">03:15 PM</span>.</div>\r\n\r\n<div id=\"footer_copyright\" class=\"shade footer_copyright\">\r\n\t<!-- Do not remove this copyright notice -->\r\n\tvBulletin  2000 - 2014, Jelsoft Enterprises Ltd. Ubuntu Logo, Ubuntu and Canonical  Canonical Ltd. Tango Icons  Tango Desktop Project. \r\n<br>\r\nUser contributions on this site are licensed under the  <a href=\"https://creativecommons.org/licenses/by-sa/4.0/\">Creative Commons Attribution Share Alike 4.0 International License</a>. For details and our forum data attribution, retention and privacy policy, see <a href=\"http://ubuntuforums.org/showthread.php?t=2231107\">here</a> \r\n\r\n\t<!-- Do not remove this copyright notice -->\t\r\n</div>\r\n<div id=\"footer_morecopyright\" class=\"shade footer_morecopyright\">\r\n\t<!-- Do not remove cronimage or your scheduled tasks will cease to function -->\r\n\t\r\n\t<!-- Do not remove cronimage or your scheduled tasks will cease to f"], "copyright__copyright__copyright": [" your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0", " your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0", " your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0", " your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0", " your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0", " your help, please let me know if you need any further information.\n\n  4. #4\n    Join Date\n    Jul 2008\n    Location\n    Seattle WA\n    Beans\n    105\n    Distro\n    Ubuntu 10.04 Lucid Lynx\n\n    Re: Can't Find IRQ For Usb Port\n\n    I can't offer help and am only leaving a comment to watch this thread.\n\n    I'm in a similar situation.\n\nBookmarks\n\nPosting Permissions\n\n  \u2022 You may not post new threads\n  \u2022 You may not post replies\n  \u2022 You may not post attachments\n  \u2022 You may not edit your posts\n  \u2022 \u00a0"]}