What is a spam message?
Spam mail, also known as junk mail, is unsolicited email messages sent in bulk. Spam/junk mail is often commercial in nature.
What is a phishing message?
A phish is an email message that attempts to steal user information such as usernames, passwords, and financial data. Phishing messages appear to come from a trustworthy source and often include links and/or attachments.
If you receive any unexpected or suspicious email messages that contain links or attachments, do not click on the links or open the attachments. Instead, report the email to the Information Security Office.
View full message headers. These headers will provide technical information about the message such as who created it and how it made its way to the recipients.
Forward a copy of the message including a copy of the full headers to abuse@yale.edu.
If you suspect the message is a phish, please also call the ITS Help Desk at 203-432-9000 so the message can be more quickly blocked.