Peoplefluent Unveils Peoplefluent University
Published: Apr 23, 2014 1:46 p.m. ET
New L&D Platform Reinforces Strong Customer Focus and Commitment to Driving Employee Engagement and Collaborative Learning
WALTHAM, Mass., Apr 23, 2014 (BUSINESS WIRE) -- Peoplefluent®, a leading social human capital management (HCM) technology company, today announced the launch of Peoplefluent University, a unique, collaborative learning and development program residing in Peoplefluent's Customer Community. The University hosts accredited courses by the Society for Human Resource Management (SHRM) which facilitates learning via videos, webinars and white papers on a number of topics, including leadership development, contingent workforce management, recruiting innovations and Government and regulatory compliance.
Peoplefluent University has 41 video courses and educational videos available and will be continually updating its online resources to further education and engagement. Pervasive, collaborative video is essential for engaging employees in Peoplefluent's learning solution and Peoplefluent University continues this theme with a commitment to social video content that not only informs, trains and educates, but also engages all who watch.
The 2014 Deloitte Global Human Capital Trends research revealed 78% of business leaders rated retention and engagement as an urgent or important issue. This prompted Josh Bersin, Founder and Principal, Bersin By Deloitte to conclude that it is time to rethink the concept of "employee engagement" because there needs to be a much more holistic, integrated, real-time approach to driving high levels of employee commitment and passion.
Developed using key customer insights, Peoplefluent University features learning resources and SHRM accredited courses based on industry-relevant functions and best practices. Peoplefluent worked closely with SHRM in building relevant, high-quality courses, and will continue to build the relationship between organizations as Peoplefluent CEO Jeff Carr will be attending the SHRM Annual Conference & Exposition this June.
"Peoplefluent believes in the continuous learning, development and most importantly, engagement of our employees and customers," said Jeff Carr, CEO and President, Peoplefluent. "The Customer Community creates a collaborative environment for learning and transferring knowledge, and is a strong driver for engagement, not just skills development. Now with the addition of Peoplefluent University, a powerful and valuable knowledge library, we hope to advance expertise and engagement in the HCM field."
Peoplefluent University also offers peer-to-peer learning taught by human resource leaders from Fortune 500 companies, as well as onsite learning programs, a library focused on the HCM domain, blog content on industry-leading best practices and one-hour training sessions. The new EEO Source, Peoplefluent's top resource for Workforce Compliance and Diversity, can also be accessed through Peoplefluent University. The new Equal Employment Opportunity (EEO) Source provides continually updated educational and training content focused on Government and regulatory compliance, and provides access to the Peoplefluent Research Institute, Peoplefluent's expert team of professional, Affirmative Action, and diversity consultants.
Peoplefluent University is part of Peoplefluent's Customer Community, a collaborative environment for customers powered by the company's Talent Engagement Platform which infuses video, social and analytics applications into a deeply engaging Talent Management experience. This engaging platform creates a powerful, multidimensional community for customers to collaborate with peers and Peoplefluent experts. Members of the community are able to work and learn with other customers, ask questions and get help from experts online. They can join groups, and create and view interactive video content, including product roadmap videos, product demos and troubleshooting videos. Traditional support is also managed in the Customer Community, including support requests and tickets, documentation and product guides as well as FAQs.
The number of users in the Community has increased by 26 percent in the first quarter of 2014; while page views have seen a 34 percent increase over the same time period. The expanded user base and increased participation and engagement in the community has resulted in a 50 percent reduction in telephone assistance tickets since launch, with over half of tickets closed within 24 hours. The unveiling of Peoplefluent University is the first of several significant formal announcements this month leading up to a series of events beginning on April 28th with speakers including Carly Fiorina, Aragon Research's Jim Lundy, Ventana Research's Mark Smith and Talent Function's Elaine Orler. Formal announcements with more detailed information are expected next week.
About Peoplefluent
Peoplefluent® is the leading provider of talent management solutions designed to support the entire workforce. An innovator in mobile enablement, social collaboration, information visualization and domain expertise required to empower strategic decision making and true employee engagement, Peoplefluent's talent management software enable organizations to unlock each individual's potential by removing the boundaries that limit the performance and productivity of your workforce. With the most comprehensive talent suite in the industry including solutions for talent management, workforce compliance and diversity, contingent labor management, analytics and workforce planning, Peoplefluent offers a solution to optimize every step of the talent lifecycle.
Peoplefluent solutions have helped over 5,100 organizations in 214 countries and territories successfully achieve their talent aspirations. Today, 80% of the Fortune 100 relies on Peoplefluent solutions as part of their talent management delivery strategy.
SOURCE: Peoplefluent
Racepoint Global
Jenna Caswell, 617-624-3252
peoplefluent@racepointglobal.com