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"Pam was amazing and helped me with tax filings at a very emotional and stressful time. My father died unexpectedly and I found myself suddenly as the executor of his estate. Pam understood my situation both financially and emotionally and walked me through every step. Unfortunately there were some follow up family issues and questions regarding the tax filing several years later - Pam and Karin were there for me. I trust Pam and Karin, they truly care about their customers and make complicated, intimidating situations manageable. "