Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices  
Lynne Hambleton
Prentice Hall
This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.   Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples.       Coverage includes     ·         Real-world guidance to help practitioners raise the most important questions and determine the best resolution   ·         Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis  ·         Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques  ·         CPM, CTQ, FMEA, HOQ, and GOSPA   ·         GANTT, PERT chart, and other Six Sigma project management tools  ·         7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool  ·         7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams  ·         Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner  ·         This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,.     To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at www.prehallprofessional.com. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design, benchmark implementation, project management, and collection of customer requirements.         From start to finish, this bookdelivers fast, thorough and reliable answers—knowledge you’ll rely on in every Six Sigma project, for years to come.        Preface  Introduction       Different Methods for Different Purposes  Part I   Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements  Section 1           Define-Measure-Analyze-Improve-Control (DMAIC)  Section 2           Lean and Lean Six Sigma  Section 3           Design for Six Sigma (DFSS)  Section 4           Six Sigma for Marketing (SSFM)  Part II Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time  Encyclopedia     The Six Sigma Encyclopedia of Business Tools and Techniques  Summary Tool Matrix  A         Activity Network Diagram (AND) - 7M Tool  Affinity Diagram - 7M Tool  Analysis of Variance (ANOVA)  Arrow Diagram  B         Benchmarking  Box Plots[md]Graphical Tool  Brainstorming Technique  C         Capability Analysis  Cause and Effect Diagram - 7QC Tool  Cause and Effect Prioritization Matrix  Cause and Prevention Diagram  Checklists - 7QC Tool  Communication Plan  Conjoint Analysis  Control Charts - 7QC Tool  Control Plan  Cost / Benefit Analysis  Critical Path Method (CPM)  Critical-to-Quality (CTQ)  D         Data Collection Matrix  Design of Experiment (DOE)  Dotplot  F          Failure Modes and Effects Analysis (FMEA)  5-Whys  Fault Tree Analysis  Fishbone Diagram - 7QC Tool  Flowchart - 7QC Tool  G         Gantt Chart  GOSPA (Goals, Objectives, Strategies, Plans and Actions)  Graphical Methods  H         Histogram - 7QC Tool  House of Quality (HOQ)  Hypothesis Testing  I           Interrelationship Diagram - 7M Tool  K         KJ Analysis  L          Launch (or Transition) Plan   M        Market Perceived Quality Profile (MPQP)  Matrix Diagrams -7M Tool  Measurement System Analysis (MSA)  Multi-Vari Chart  Monte Carlo Simulation    N         Normal Probability Plot  P          Pareto Chart - 7QC Tool  PERT Chart  Poka-Yoke  Porter's 5 Forces  Prioritization Matrices - 7M Tool  Process Capability Analysis  Process Decision Program Charts (PDPC) - 7M Tool  Process Map (or Flowchart) - 7QC Tool  Project Charter  Pugh Concept Evaluation  Q         Quality Function Deployment (QFD)   R        RACI Matrix (Responsible, Accountable, Consulted, Informed)    12  Real-Win-Worth (RWW) Analysis  Regression Analysis  Risk Mitigation Plan  Rolled Throughput Yield  Run Chart - 7QC Tool  S          7M - Seven Management Tool  7QC - Seven Quality Control Tool  Sampling           4  Scatter Diagram - 7QC Tool  Scorecards  SIPOC (Supplier-Input-Process-Output-Customer)  SMART Problem & Goal Statements for a Project Charter  Solution Selection Matrix  Stakeholder Analysis  Statistical Tools  Stratification - 7QC Tool  SWOT (Strengths-Weaknesses-Opportunities-Threats)  T          Tree Diagram - 7M Tool  TRIZ  V          Value Stream Analysis  Voice of Cus...