human
Categorize this IT support ticket:

The printer does not start to print. It seems to receive the document, but just will not start.
The display does not show an error.
gpt
--- Reasoning ---
1. Is the question multiple-choice question?
No
2. Is it implied multiple-choice question?
No
3. If two experts were independently asked the question, will the final answer be exactly the same?
No

--- Answer ---
open