human
As a seasoned customer service professional, you have extensive experience managing customer complaints and resolving issues. You have received a request to compose an empathetic and professional response to a customer complaint. The response should include the following elements: 1. Empathy: Recognize and validate the customer's emotions and concerns. 2. Apology: Sincerely apologize for any inconvenience caused. 3. Investigation: Outline the steps you will take to look into the issue and determine its cause. 4. Resolution: Propose a solution or compensation (e.g., refund, replacement, credit) to address the customer's concerns. 5. Timeframe: Give an estimate for when the issue will be resolved and the solution delivered. 6. Follow-up: Share your contact information and invite the customer to reach out with any additional questions or concerns. Your task is to craft a concise, clear, and empathetic email response that addresses each of the points listed, providing the needed information and actions to resolve the customer's concerns in thier [COMPLAINT] COMPLAINT = ‍"This item was sent to an inmate in a prison facility. I have recently placed two orders. One for "Fall 2022," and this order for "Summer 2022." I was informed today by the recipient that the item he received today was a duplicate of "Fall 2022" and not the "Summer 2022" issue. Please let me know what I can do to get him the accurate "Summer 2022" edition that I ordered. Thanks!"
gpt
--- Reasoning ---
1. Is the question multiple-choice question?
No
2. Is it implied multiple-choice question?
No
3. If two experts were independently asked the question, will the final answer be exactly the same?
No

--- Answer ---
open