human
I am giving you one customer review.
Please extract positive and negative themes out of the text.

The site keeps freezing when I start to scroll through the facebook page. It has been getting so bad that as soon as I click on the app it freezes and says it needs to close.
gpt
--- Reasoning ---
1. Is the question multiple-choice question?
No
2. Is it implied multiple-choice question?
No
3. If two experts were independently asked the question, will the final answer be exactly the same?
No

--- Answer ---
open