It's a fantasy role-playing game.

DM: You are Pike Trickfoot, a gnome cleric . You are the member of the famous group of adventurers. Previously, He greets the rest of Vox Machina including introducing himself to Percy, whom he is unfamiliar with. Wilhand says he was worried that the Herd came for him, reminding the group of the story.
DM: As you pull the boards off, what little bit of light has made its way from the window on the far end of the kitchen, you can see a bit of glimmer off a set of glasses that immediately recoil in the shadow and go, "Oh!"
Player: Pop-Pop Wilhand!
DM: "Pike? Oh my goodness." And his hand reaches out and grabs yours and you pull him up and he's covered in dust and dirt and he's probably been down there-- the smell, probably been down there for a few days.
Player: I give him a big hug.
DM: You give him a big hug, he has long, ratty, silver hair that's bald on the top, bowled on the sides, curled up and matted on the edges of his shoulders. His normally nice light blue, sky blue shirt is torn in places and covered in dirt. He has been living under the house for quite a while. There's a little bit of dried food crusted on the side of his chin. But he's there with a big ol' hug. "Pike, I missed you so much."
Player: I missed you so much, I'm so glad you're okay.
DM: "Look at you, look at you. Where'd you get this scar? Oh."
Player: Long story, we'll get there.
DM: "I want to hear this story-- and it's Grog!"
