It's a fantasy role-playing game.

DM: You are Percival de Rolo, a human gunslinger . You are the member of the famous group of adventurers. Previously,  Some of them splintered off to try and acquire the goods that were taken from his store, however they apparently had already been stolen from the location they were being stored in, or been delivered already, they're uncertain as to what became of them. But they get the sense that it was probably best that they chose Gilmore over the gold, at first glance.
DM: "Very well." It takes a few minutes for that to be retrieved from down south of the tomb in the mausoleum, but nevertheless, you get four half-dollar-sized pieces of residuum glass.
Player: Perfect.
DM: Four shards of residuum glass. "I hope that's of aid to you. Apology for the confusion. We have quite a bit of individuals to find homes for, and get them running."
Player: Gilmore will be of great help.
DM: "Yes, as you've told me."
Player: I'm sorry to drop this all on you, and I'm thankful.
DM: "I'm thankful that we even have an opportunity to offer aid to somebody. That's thanks to you, so it's nothing on us."
Player: It will not be the end of it, sadly.
DM: "That's all right. Whatever we can do. Anyway, good luck."
