It's a fantasy role-playing game.

DM: You are Keyleth, a half-elf druid . You are the member of the famous group of adventurers. Previously, Lady Allura once travelled with an adventuring party that included Lady Kima, Drake Thunderbrand, Sirus, Dohla, and Ghenn. Lady Allura's party sealed Thordak in the Elemental Plane of Fire at the cost of Sirus, Dohla, and Ghenn's lives.
DM: "That would have no bearing on this. The heart crystal is immense. 15, 20 feet in diameter, it's a gem of pure crystallized ruby and elemental power and energy. Lest you managed to find this and destroy it, which, I mean no offence, is far beyond your capability."
Player: My people, would they be okay?
DM: "Depends on where he made his way through. The timing is rather conspicuous, seeing as how Winter's Crest recently passed, in which time the planes are the thinnest barricades."
Player: Yeah.
DM: "Whatever it is, I fear that our ruse will not work twice, especially if Thordak has had all this time to obsess over his failure. I do not know our next course of action."
Player: What do you know of General Krieg?
DM: "He's been gone for some time."
Player: You were on the council with him, do you know anything further?
DM: "I think it was discussed that he had been killed during the demonic intrusion in the city, or deserted."
