You can try going further about empathy:
For most people, their empathy for the characters makes them immersive and understand the show better. However, in your case, the empathy is too fierce. It strongly reminds you of the painful problems during working you've encountered, or makes you feel as if a nearby coworker gets into huge trouble and you just want to punch through the screen to "offer some help".
In this way your intention is still good, it's just too annoying to just see things going wrong.
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