Notorious "Mouse Balls" Memo, The
Sorry folks, I couldn't help myself, had to share this with everyone.
` Editor's Note: I thought we should archive this one for posterity! Thanks,
frb. Used to have a copy of this and lost it!`

MOUSE BALLS: I don't know how they wrote this with a straight face... This
apparently was a real memo sent out by a computer company to itsemployees in
all seriousness. It went to all field engineers about acomputer peripheral
problem. The author of this memo was quite genuine. The engineers rolled on
the floor! Especially note the last couple of sentences.

MEMO: If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this
procedure,replacement of mouse balls should only be attempted by properly
trained personnel. Before proceeding, determine the type of mouse balls by
examining the underside of the mouse. Domestic balls will be larger and harder
than foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse. Foreign balls can be replaced using the pop-off
method. Domestic balls are replaced by using the twist-off method. Mouse balls
are not usually static sensitive. However, excessive handling can result in
sudden discharge. Upon completion of ball replacement,the mouse may be used
immediately. It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction. Any customer missing his balls
should contact the local personnel in charge of removing and replacing these
necessary items. Please keep in mind that a customer without properly working
balls is an unhappy customer.

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