text: Getting advice from different people can help you see multiple perspectives on the situation. The trusted person helping you can show you how the other person might be feeling. Sometimes knowing how they feel can change your point of view on things. The friend or family member can inform you on what you did wrong. Even if the opposing person hurt your feelings, there is a high chance you have hurt them as well! If you are confused on what the problem is they can show you what it is or how it started. For me, I need to understand how the problem started before I resolve it. Understanding how the other person felt, knowing what the problem is, and realizing what you did wrong are important things the trusted people helping you can do for you to make a better choice.