text: When you know someone who has dealt with the same issue before, hearing what they did to resolve this issue can help you tremendously to decide what you should do. Also when you see your not the only one going through something that can help you feel better about your situation and can help you to talk things out with someone whos been there. Talking something out with someone who understands can help you realize if your issue is very big and important or if it will just blow over in time, lastly knowing how someone else got through a problem might make you see what you should or shouldnt do.