She received her doctoral degree in Hospitality Administration from the University of Nevada, Las Vegas. She holds a Master’s degree in Human Resources and a Bachelor’s degree in Hotel, Restaurant and Tourism Management from the University of Louisiana, Lafayette. Prior to academia, Dr. Kitterlin worked in the lodging and food and beverage industries. What began as an entry-level front-of-house position quickly developed into operational management, sales, and human resources management roles, and a lifelong passion for Hospitality Management. Dr. Kitterlin, Ph.D. can be contacted at 305-919-4424 or miranda.kitterlin@fiu.edu Extended Bio...