She earned her doctorate at Indiana University, Bloomington, where she studied Instructional Systems Technology with an emphasis in Educational Systems Design. She is a graduate of Syracuse University, where she received an undergraduate degree and a masters in Education. She taught elementary school and worked in business and industry prior to taking on her current position. Her research interests include critiques of distance education and e-learning, systems theory and thinking, educational systems design, critical systems, and user-design. She resides outside of State College with her three children ages two, two, and one, her husband and in-laws on a family farm.