He has a B.Sc. in Computer Science, and both a Licentiate of Engineering and a Ph.D. in Operation & Maintenance Engineering. He has worked within the Information & Communication Technology (ICT) area for 18 years, as architect, project manager, software designer, product owner, and developer. Karim is engaged in research at LTU in the area eMaintenance and has published more than 15 papers. Email: Ramin.Karim@ltu.se