Carole currently provides therapy, both face-to-face and online; runs trainings for therapists considering working online (and other mental health/staff resilience areas); and business coaching for therapists setting up an online practice. Her doctoral research was in the Online Therapeutic Relationship from which she also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients. She writes articles on the subject, gets involved in debates, and writes reviews for/advises other private practitioners through an online resource called The Private Practice Hub.