Ms. Shivery holds an Advanced Paralegal Certification in both Alternative Dispute Resolution and E-Discovery. She is a former Senior Arbitration Administrator for the Financial Industry Regulatory Authority (FINRA) in its Boca Raton office. During her tenure at FINRA, in addition to managing a caseload of more than 250 cases, Ms. Shivery conducted the new panel member training for FINRA arbitrators and is a past member of the Editorial Board of FINRA’s arbitrator publication The Neutral Corner.