She received her PhD from the University of Mississippi. Her research interests include human-computer interaction, technology and social issues, e-commerce and online communities. Her research has been published in numerous outlets including Information Systems Research, European Journal of Information Systems, the Journal of Strategic Information Systems, Communications of the ACM, Information & Management, Behavioral Research in Accounting, The Data Base for Advances for Information Systems, among others. She serves on the editorial board of The Journal of Strategic Information Systems and Information & Management.