Her research interests lie in the areas of applied microeconomics and empirical industrial organization, including regulation and antitrust, and the application of microeconomic theory to regulation. She studies topics that focus on universal service policies and issues surrounding them, such as evaluation of policy changes, cost-benefit analysis of universal service programs, and development of the new measures of telephone access. She received a Ph.D. in Economics from Georgetown University, an M.A. in Economics from New Economic School, and a B.S. in Applied Mathematics from Moscow State University. Prior to her current academic placement she worked as a Senior Strategy Consultant at Analysis Group and IBM.