He received a PhD in Operations Management from the University of Alberta School of Business in 2015. He was a postdoctoral fellow in Management Science at the Ivey Business School, Western University, before joining FBIT. His research interest is in applications of operations research and statistics in the health-care sector. More specifically, he is interested in applying queuing theory, count regression models, and empirical analysis methods to problems in the health-care sector both at the planning level (such as demand prediction for heart attack treatment facilities and finding promising locations for these facilities) and at the operational level (such as emergency medical services operations).