After earning her degree in cognitive science from the University of Rochester in New York, Melissa worked at a small company to create a report library for a local bank using Visual Basic for Applications. She learned to code on the job and left after completing a set of 15 dynamic reports VPs used on a daily basis. In February 2012, Melissa became the first female support engineer at Dropbox. After learning the product inside and out, she decided to continue learning to code in order to have a bigger impact on a product. Follow her on Twitter @mskeving and on GitHub @mskeving. Melissa graduated from the Hackbright engineering fellowship class of Summer 2013.