She notes that, over the years, people have turned to HRS for the following reasons: “Parents struggling with children who are disobedient or shy or sad or anxious, and with teenagers who are having trouble with impulse control — drugs, alcohol, or lots of difficulty doing schoolwork; couples struggling with creating a good marriage which is satisfying to both partners; and children and adults with serious mental illness where the family is searching for help and change.” Jeane also notes that, recently, HRS has been receiving more calls from households where one or both parents are out of work and need help coping with the stresses that the economic downturn creates.