He teaches courses in web development, social network analysis, software productivity tools, search engine optimization, information visualization, and competitive intelligence. Heinrichs has published in many journals including Public Library Quarterly, Library & Information Science Research, Journal of Academic Librarianship, College and Research Libraries, Journal of the American Society for Information Science and Technology, and Decision Support Systems. He is the co-author of the Handbook of Social Media Marketing: Five Principles of Online and Social Network Interactivity - 2011. His entire profile is at ... http://slis.wayne.edu/faculty/bio.php?id=12223