He earned his Ph.D. in Information Systems from The University of North Carolina at Greensboro in 2012. His current research builds on his dissertation on IT occupational culture and the interaction between culture and strategic IT/Business Alignment. Dr. Jacks has over 18 years of industry experience including IT management positions with Lowe’s Home Improvement, Corning, and Piedmont Health Alliance. Dr. Jacks’ primary teaching areas are Telecommunications, Information Security, IT Hardware & System Software, and Information Systems in Business. He has published in journals such as Decision Support Systems, Communications of the AIS, Business Process Management Journal, Information Technology & Management, and the Journal of Global IT Management, as well as conference proceedings for ICIS, AMCIS, SIGMIS-CPR, and GITMA