He received his PhD in MIS from the University of Wisconsin–Milwaukee, Milwaukee, Wisconsin, USA. His research interests include web services and web-based systems, e-business, e-government, software engineering, business process management, and IT strategy. His papers have appeared in several publications and have been presented at conferences, including: IEEE Transactions on Systems, Man, & Cybernetics; Decision Support Systems; the Journal of Business Research; Electronic Commerce Research and Applications; Computers & Education; the Asia Pacific Journal of Information Systems, and the Hawaii International Conference on System Sciences. He was the chair for the 2009 ICT Innovations and Progresses in Developing Countries Workshop at ICCIT.