She is the principal investigator and project manager of the research project MIS4SC (User-oriented process (re)design and information systems modelling – a case of smart city services). She has authored more than 40 scientific publications on business process management, usability and evaluation of information systems (interfaces) and in educational management. Within the framework of the research project (No. 177-0361994-1998) explored the usability and adaptability of the information system interface and tested different user-oriented system evaluation methods.