Her primary research areas are Social Networks, Teams and Decision-Making. Her research is published in Organization Science, Academy of Management Journal, Journal of Applied Psychology, Journal of Personality and Social Psychology and Organizational Behavior and Human Decision Processes among others. Her areas of teaching expertise include Negotiations, Organizational Behavior, Teams and Social Networks. In addition to the Carlson School, she has taught at MIT and Yale. She also held a Visiting Scientist position at the Mayo Clinic during her sabbatical. Professor Shah has undergraduate degrees in Psychology and Biology from the University of Rochester. She holds a Masters and PhD in Organizational Behavior from Kellogg School of Management at Northwestern University.