Her research interests are in the area of culture and diversity, ethical decision-making, and negotiations. She has published in important outlets such as Organization Science, Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, Psychological Science, Journal of Experimental Social Psychology, Social Psychological and Personality Science, and Personality and Social Psychology Bulletin. Cynthia has taught classes in negotiations, group decision-making, and cross-cultural communications at the undergraduate and MBA levels. She has received several research awards and fellowships, including best paper awards at the Academy of Management. She has also won multiple teaching awards, including the Greiner Graduate Teaching Award.