Wagner Graduate School of Public Service, and a Clinical Instructor in the Department of Psychiatry at the NYU School of Medicine. Dr. Wikler has been on the staff of the Veterans Administration’s New York Harbor Healthcare System (VA NYHHS, formerly the New York VA Medical Center) for over 25 years and currently directs the facility’s Lean Six Sigma and Operational Excellence performance improvement program, and holds a Black Belt as a Lean Six Sigma coach and facilitator. He is responsible for identifying strategically-aligned performance improvement, patient safety, and operational efficiency projects, training staff, and overseeing all such projects at the Medical Center.