His research focuses on the interpersonal dimensions of seeking and providing health care. This includes a primary focus on provider-patient communication. He is particularly interested in the interactional strategies that providers and patients use when discussing sensitive matters, such as “lifestyle” topics (diet, substance use, sexual activities, etc.). He is also interested in the experiential education of pharmacy students, particularly the role(s) that interpersonal communication plays in students’ identity formation and professional socialization.