Prior to joining the University of Missouri, she has worked on projects with companies such as Case New Holland, Vestas Wind Systems and the Port of Chennai. She is a Penn State National Science Foundation Center for Health Organization Transformation (NSF CHOT) scholar, Service Enterprise Engineering fellow and also a recipient of the DAAD-WISE Fellowship of Germany. She is a lean six sigma black belt. Her research interests include healthcare delivery systems, supply chain optimization, big data analytics, multiple criteria decision making and quality assurance.