She focuses primarily on civil rights litigation, filed on behalf of deaf and hard of hearing individuals, to enforce the Americans with Disabilities Act and the Rehabilitation Act. Caroline first began learning ASL in middle school, following a visit from the Cleveland Sign Stage Theater. Prior to becoming an attorney, Caroline worked as an interpreter in New York City and taught English in the Program for Deaf Adults at LaGuardia Community College. Caroline holds a B.A. in linguistics from Harvard University, an M.A. in education policy from the Stanford Graduate School of Education, a J.D. from Stanford Law School, and the National Interpreter Certification (NIC).