Her current research focuses on access and accessibility issues concerning archival materials, such as the information seeking patterns of researchers and the design of access systems for primary source materials. This research combines methodologies from Archives, Library and Information Science, and Human Computer Interaction. Prior to joining the SI faculty, she taught at the University of Pittsburgh and has held a variety of professional positions in archives and records management. She has published numerous articles in archival journals and is active in the Society of American Archivists (SAA) where she has served on the governing Council and was elected Fellow in 1999.