McKenna School of Business, Economics, and Government. In addition to teaching in the Master of Science in Management: Operational Excellence (MSMOE) program, Dr. Smith is also the Director of the Kennametal Center for Operational Excellence (KCOE) program. Dr. Smith has a military background and served 12 years in the U.S. Army as a Chief Warrant Officer 2 (CW2), specializing in logistics management, strategic planning, and operations management. Dr. Smith’s research interests include employee engagement, employee turnover, continuous improvement, and organizational leadership. He has co-authored a published article in the Journal of Leadership and Management and he has also presented at the Society for Advancement of Management International Conference. Dr. Smith also serves as an Assistant Coach on the men’s basketball team staff.