He holds PhD and MBA degrees from the University of Hawaii. Jackson has overall 20 years of IT experience and has worked in many disciplines from teaching, to programming, engineering management, datacenter operations, architecture designs, and industry standard definitions. Jackson was Intel's representative at OASIS, RosettaNet, and Distributed Management Task Force. He also served on the OASIS Technical Advisory Board from 2002-2004. In recent years, Jackson has focused on enterprise infrastructure manageability and platform energy efficiency in dynamic IT environment. His research interest covers broad topics of virtualization, Web services, and distributed computing. Jackson has published over 20 papers at Intel Technology Journal and IEEE Conferences.