Her consulting and research interests focus on the use of systems thinking and digital tools, including social and digital media, big data, analytics, and mentoring for training and performance improvement initiatives in global contexts. In previous roles, she has worked as an instructional designer, trainer, and manager for various businesses, universities, non-profits, and non-governmental organizations. Giacumo is an ISPI member, a frequent presenter at AECT, and has presented at LINGO’s Global Learning Forum.