She holds a PhD from Carnegie Mellon University. Her research interests are social media, online community, distributed collaboration, knowledge management, and computational modeling of social and organizational systems. Recently she has been studying the opportunities and challenges associated with social media and how businesses can transform their structure and culture to adapt to the new trends. Her work has been published at Academy of Management Annals, Human-Computer Interaction, Journal of Management Studies, Journal of MIS, Management Science, MIS Quarterly, Organization Science, and Organization Studies as well as the proceedings of AOM, CSCW, HICSS, ICIS, and SIGCHI. She currently serves on the editorial board of Organization Science.