Her work focuses on community engagement in journalism, and how news and information can be more of a conversation and less of a lecture. Being more audience-focused, and more responsive, can be good for the journalism, good for the community and good for the bottom line. After a 2010-2011 fellowship at the Reynolds Journalism Institute, Joy has returned to being a faculty editor at the Columbia Missourian newspaper, with a focus on community outreach. She teaches classes in participatory journalism, multimedia design and print design. Before joining the journalism school in 2003, she was a designer and editor at the Sarasota Herald-Tribune and the Wichita Eagle. Her most fun job of all time was writing for The Paper, an alternative weekly in Juneau, Alaska.