She received her PhD from the School of Public Affairs and Administration at Rutgers University-Newark and a master’s degree in communications management from the Newhouse School at Syracuse University. Professor Schatteman worked for about 12 years in the nonprofit and public sectors in Canada and the United States. Now she teaches, consults, and conducts research in the areas of nonprofit strategic planning, financial management, and technology. E-mail: aschatteman@niu.eduview less