He has been trained in the Trauma Resiliency Method, a very effective method of teaching trauma survivors and their family and friends skills to manage the effects of trauma. He spent 10 years in the Army, including combat duty in Vietnam after which he was a professor of psychology and leadership at West Point. In addition to his counseling work, Dr. Cross is an Emeritus Professor of Psychology at Onondaga Community College and teaches meditation and stress reduction at the Zen Center of Syracuse. He has been active in Trauma Resource Institute, Veterans for Peace, and is a cofounder of the Support Troops Network.