Her work focuses on contracts and sourcing, IT services models such as cloud computing, social media and big data analytics. Her work has appeared in several academic journals and peer-reviewed conferences such as Academy of Management Conference, IEEE Computer, Information Systems Research, International Conference in Information Systems, Journal of Management Information Systems, Management Science and MIS Quarterly. She serves on the editorial boards of Information Systems Research, MIS Quarterly, Electronic Commerce Research and Applications, and the Journal of Database Management.