Before joining the team at MODUL in 2008, she gathered various tourism industry experiences while working in Croatia, the USA, and Ireland. Bozana holds Associate in Applied Science and Bachelor of Science degrees with a major in Hotel and Resort Management from the American College of Management and Technology (now RIT Croatia), Dubrovnik, Croatia. In addition, she holds a Master of Science in Service Management degree from the Rochester Institute of Technology, Rochester, New York, and lastly, a Doctor of Social and Economic Sciences (with honors) degree, which was awarded in 2016 from the Vienna University of Economics and Business, Vienna, Austria. Bozana is a member of the International Association for Tourism Economics (IATE), the International Institute of Forecasters (IIF), and the European Cities Marketing (ECM) Knowledge Group Research & Statistics.