He has worked in communication for over 28 years, and has a PhD in communications and new media from the National University of Singapore. His undergraduate degree is in English from the University of Oxford, and he worked as a journalist and editor for 15 years. In the UK, corporate clients have included Chrysler, Thomas Cook and the Automobile Association. In Singapore since 2001, he has trained executives from OCBC, the Singapore Armed Forces, the Ministry of Manpower, and the National Volunteer and Philanthropy Centre. A communications expert he works on issues of trust and storytelling in social media. He is the Director of Communications for CreateCATT.