She has six years in collegiate marketing education, eight years in high school business education and a ten-year management career with Wal-Mart. Anna is currently working on her dissertation in the area of recovery from customer complaints on social media. This self-proclaimed social media, sports marketing, and pop culture obsessed professor has become a student of social media and will use her experiences, humor and knowledge base to help anyone become more proficient and comfortable with what social media can do for their connection to others. An example of her passion into practice with social media to prove the value in building connections is when she promised a sports marketing class she would get someone famous in their classroom using only Twitter, and she did, within 2 weeks. Ask her about it: Twitter: @astumpf Instagram: @stumpfed #greatstory