Dr. Kleffner primarily teaches in the areas of property and liability insurance and risk management. She also teaches in the Directors' Education Program for the Institute of Corporate Directors and the new Global Energy MBA program. Dr. Kleffner has published articles in both the risk management and the property/liability insurance areas. Her main research interests are enterprise risk management, supply chain risk management, and automobile liability compensation systems. She has published research in The Journal of Risk and Insurance, Risk Management and Insurance Review, The Journal of Insurance Regulation and The Ivey Business Journal.