She earned a B.S. in Ceramic Engineering and an M.S. in Industrial Management from Clemson University and a Ph.D. in Industrial Engineering from North Carolina A & T State University. She has over 25 years of process improvement experience in various manufacturing and service industries. Janet’s certifications include ASQ certified Quality Auditor, Quality Engineer, and Six Sigma Black Belt. She is also a consultant and trainer for Problem Solving, Root Cause Analysis, and Lean Six Sigma for manufacturing, service, and healthcare.