She provides counsel on organizational effectiveness, strategy implementation, and change management. Much of Melissa’s work involves inquiry-based assessment followed by bespoke individual, group or organizational intervention. Melissa is known for coming up with innovative and novel solutions, and has expertise in behavior change surrounding technology implementations. Melissa received her master’s degree in social-organizational psychology from Columbia University and her bachelor’s degree in human development from Cornell University. She is a certified practitioner through the Human Capital Institute, and is certified to administer and interpret several assessments including MBTI, FIRO-B, and Social Styles. In her free time, Melissa enjoys traveling and photography.