Byrd, Jr. School of Business where she focuses on how enterprises should use information systems and technology to innovate and achieve organizational goals. Custis' distinguished career includes over 16 years experience with strategy, project management, and enterprise architecture. This has resulted in a plethora of technical publications and awards. She has worked at IBM, BearingPoint, and The MITRE Corporation among others. Custis earned a B.S. in Computer Information Systems from Florida A&M, M.S. in Computer Science from Howard University, and a Ph.D in Business Administration from Morgan State University. She graduated from Morgan State's Earl G. Graves School of Business and Management in 2014. Her advisor was Dr. Jigish Zaveri and her dissertation topic focused on the factors affecting a firm's ability to innovate.