He received his Ph.D at the University of Tokyo in 2009. His research interests include sustainability of service, neuro-marketing using Near-Infrared Spectroscopy (NIRS) technology, motivation management for service employees, and innovative organization design. He has published in the Int. J of Technology Management, Int. J of Automotive Technology Management, Int. J of Innovation and technology management, and other Japanese research papers. He will present his paper at Frontiers in Service Conference, QUIS12, and Transformative Service Conference on June 2011. He presented his papers at PICMET (Portland International Conference on Management of Engineering and Technology) in every years from 2005, as well as other conferences.