For over 20 years she has worked in the area of `Design for All’, investigating how items of new technology can be designed to be accessible and useable by older and disabled people. Her work has included creating new knowledge in this area and also in reformatting of the existing knowledge so that it can be used by designers of mainstream technology to ensure that their products enable older people to be fully engaged with the digital economy. She is an acknowledged expert in the field of Digital Inclusion with particular knowledge of the standardisation, legislation, training and technical factors needed to support the creation of useable, useful and fun technology.