He has been involved with integrated management of networked systems and services since 1990. He has provided technical leadership for many leading-edge network management development, architecture, and engineering efforts from original conception to delivery to the customer. On the academic side, Alex is on the committees of the most relevant management-related conferences; he served as as technical program co-chair of IM 2005 and as general co-chair of Manweek 2007 and DSOM 2007. He has authored or co-authored more than 30 papers, filed more than 20 patents, and is author of the CiscoPress book "Network Management Fundamentals". Alex holds a Ph.D. from the University of Munich, Germany, and a M.S. from Stanford University. Email:jmconner@scu.edu