She received an MLIS from l’Universite de Montreal, Canada, and a PhD in LIS from the University of Texas-Austin. Her research focuses on information-seeking behavior including Web search and source selection/use. The ultimate goal of her research is equal access to information for users with diverse backgrounds, through user-centered systems and services. She has taught various courses including use and users of information, digital libraries, organization of information, and research methods. She has participated in SIG USE since 2005 when her work was selected as a meritorious poster. She has been actively involved in ASIST and SIGs including SIG USE, as advisor, chair, member of review committees, and presenter.