She holds a Doctorate in Human Resources Management under Mysore University, Mysore and an MBA in Human Resources Management from VTU Belgaum. She has also completed her Post Graduate Diploma in Hospital and Healthcare Management from Symbiosis University, Center for Healthcare, Pune and was a gold medalist during the course. Dr. Sahana has presented 20 research papers both at national and international conferences and also published several papers both in national and international journals of repute and she has also been the recipient of “Faculty Research Excellence award during the year 2014” at Alliance University, Bangalore. Correspondence regarding this article can also be addressed directly to: sahana.madan@alliance.edu.in.