She holds a PhD in Management Information Systems from University of Central Florida, USA and an MBA in Marketing and Management from University of North Texas, USA. Her research has appeared in outlets such as Data Base for Advances in Information Systems, Communications of the AIS as well as numerous international research conference proceedings. Prior to joining academia, Dr. Elgarah worked in several companies where she played key roles in IT based projects and new products and services marketing initiatives. Her research interests include Decision Support Systems, E-government and Design theories.