Her doctoral research at the University of Washington focused on reverse logistics and sustainability in manufacturing. She also has an M.S. in industrial engineering and a B.S. in mathematics from the university. She served as chair of the 2011 IIE Applied Solutions Conference, and she has published papers and given several seminars and presentations in the field. She has worked for Boeing, Microsoft, IBM and Walt Disney World, and she is a principal with BARK Consults, a sustainability consulting firm.