He received his Ph.D. in Management Science from the University of North Texas. Dr. Wen obtained his M.Sc. with a concentration in Supply Chain Management and B.Sc. in Computer Science from the University of Electronic Science & Technology of China. Dr. Wen has published journal articles in the Journal of Computer Information Systems, Cyberpsychology Behavior and Social Networking, Information & Management, and International Journal of Services Technology and Management. His research interests include e-commerce, consumer behavior, service operations, statistics education, and supply chain management.