His research interests include innovation communities as a form of social media that support organizational knowledge management. He is particularly interested in social exchange, group dynamics and emergent leadership. His research has appeared in top-tier management journals of Management Information Systems Quarterly, Organization Science, and Information Systems Research. He received a PhD from the U. of Maryland Robert H. Smith School of Business in 2008. Before pursuing his doctoral studies, he worked in the information technology industry for 15 years. While teaching at Temple U. Fox School of Business from 2008-2015 he was a pioneer in the use of gamification in the classroom in a course he developed on Social Media Innovation.