She holds a PhD in Information Science from the École de bibliothéconomie et des sciences de l’information (EBSI) of the Université de Montréal. She also completed a postdoctoral fellowship at the University of Toronto. Her research interests focus on information behaviours and practices, knowledge management, information governance, and records and theory of document genre. She has established the Groupe interdisciplinaire de recherche en gouvernance informationnelle (GREGI), of which she is a member of the Steering Committee with Associate Professor Christine Dufour (EBSI, Université de Montréal) and Professor Natasha Zwarich (History Department, Université du Québec à Montréal).