Her research interests include cross-cultural studies of consumer behavior and consumer psychology, textile and clothing imports and exports, and Internet shopping. She teaches fashion retailing and marketing and textile and apparel in the global economy. Among her honors, Dr. Shen is a member of Phi Beta Delta, the honor society for international scholars. She received the Lois Dicky Award from the International Textile and Apparel Association in 1998, and Research and Creative awards from the California State University in 2004 and 2007 and the university's Pedagogy Enhancement Award in 2002. She is a member of the International Textile and Apparel Association and the Society of Consumer Psychology.