She received a 1999 Excellence in Caring Practices Award. Following are excerpts from the exemplar that Yzerman submitted in connection with her award, which is part of AACN’s Circle of Excellence recognition program. For more information about Circle of Excellence awards, call (800) 899-AACN (2226), or visit the AACN Web site at http://www.aacn.org and click on “awards.”