She earned her PhD in applied experimental and human factors psychology from the University of Central Florida in 2017. Her research interests include human performance under stress and workload, the psychophysiological assessment of cognition, individual differences, and human-technology interaction. She investigates these issues as director of the Stress and Technology Applied Research (STAR) Laboratory. Hancock also serves as the faculty adviser for the HFES CSULB Student Chapter and as a co-administrator of the HF/E Women's Organization for Mentoring and Networking (HFE WOMAN).