She was previously employed as an Information Architect at Techstreet, a division of Thomson Reuters, and has worked with the National Science Foundation and the Chicago Office of Tourism & Culture. Erin holds a Master's degree in Human-Computer Interaction from the University of Michigan School of Information and a Bachelor�s Degree in English from Eastern Michigan University. While at UMSI, Erin was bestowed with the exclusive Margaret Mann award, joining the ranks of IA luminaries Peter Morville and Louis Rosenfeld.