His work explores peoples’ interactions with technology in domains as diverse as aviation, command and control, novel displays for complex information tasks, and supporting conversation in design education. Bob’s work has involved empirical study of complex work environments, the design of novel interactive technologies, and the development of methods and tools to support analyses of usability, human error and safety. Recent projects have involved collaboration with designers and psychologists to design tools to assist in eliciting, analysing and making sense of data in the field of mental health.