She holds affiliate appointments in the Departments of Biomedical Engineering and Industrial and Systems Engineering. She is also the Director of Research at the Trace Center. She received a B.S. in Physical Therapy, and a M.S. and Ph.D. in Industrial Engineering-Human Factors from the University of Wisconsin. Her research interests include evaluation, design and implementation of information technology and decision support systems to improve care coordination, quality of care, and health outcomes of patients with chronic health conditions.