The grant program offers consultation services, baby and toddler groups, parent education and partnering with audiologists and diagnostic centers. Hayes graduated from Tufts University with degrees in Early Childhood Developmental Psychology and Education with a minor in Mental Health. She received her master’s degree as a teacher of the deaf from Western Maryland College . She received her LSLS Cert. AVEd. in 2008. She has taught in a multitude of settings including an ASL setting, total communication settings and auditory/oral settings.