He teaches online in the MA and doctoral in eLearning programs in his department. Before becoming a faculty member, he worked as an instructional designer at Boise as well as at the CU Online at the University of Colorado at Denver. He completed a doctorate in education, focusing on instructional design and technology and has an MA in Instructional Design and Technology. His research interests focus on instructional communication, specifically in the broad concept of presence including social and instructor presence, and the role technology plays in supporting or inhibiting presence. He is currently serving as the Senior Assistant Editor, Online Learning Journal.