Joanna holds a PhD and a master's degree in library and information studies from the University of Wisconsin-Madison (UW-Madison). Previously, she received her Bachelor of Social Science degree from the Chinese University of Hong Kong, majoring in Geography and minoring in Anthropology. She teaches in the areas of research method, information organisation, and cataloguing and classification. Before joining NTU, Joanna was a visiting assistant professor at the School of Library and Information Studies at UW-Madison. She also has experience working in the technical and reference services areas of academic libraries.