He holds a PhD in industrial engineering from École Polytechnique de Montréal and has done post-doctoral studies in information technologies at HEC Montréal and NYU Stern. His research focuses on enterprise systems, diffusion in networks, the value of IT investments and electronic collaboration in supply chains. He is a co-creator of ERPsim, a simulation game to teach ERP concepts, which is now used in more than 50 universities worldwide and many Fortune 1000 organisations.