She teaches leadership, negotiation, teamwork, and organizational design in the Graduate School of Business and in Babson Executive Education. She has served as curriculum coordinator in the MBA program and is the recipient of the Kennedy Award for Teaching Excellence. She is the author of Team Talk: The Power of Language in Team Dynamics, published by Harvard Business School Press. The book has been translated into several languages, and has served as the basis for both an interactive corporate training product entitled Teams That Work, and two Harvard ManageMentor books, Leading Teams and Keeping Teams on Target.