Her work has focused on family involvement in schools with deaf and hard of hearing children, early childhood education, advocacy, early communication, and partnerships between deaf and hearing professionals. Benedict is involved in numerous committees related to children who are deaf and hard of hearing. She has made numerous presentations at national and international conferences, at schools, and for family organizations. Her published work includes articles and chapters in numerous books related to early communication development. Benedict received both her bachelor's degree in psychology and her doctorate in education with an emphasis on communication from Gallaudet University. She received her master's degree in counseling from New York University.