During those same years he was the Medical Director of the Psychiatric Emergency Service at St. Michael’s Hospital as well as a Research Associate with both the Keenan Research Centre of the Li Ka Shing Knowledge Institute of St Michael’s Hospital and the Arthur Sommer Rotenberg Chair in Suicide Studies at the University of Toronto. His clinical and research areas of interest include emergency psychiatry, quality and patient safety, population health, health advocacy, and the design and evaluation of mental health delivery systems.