He earned his PhD in Business Administration (MIS) from HEC Montreal, where he was also a member of the Canada Research Chair in Information Technology Implementation and Management. His research interests center on human and social aspects of Information Systems, with a focus on IS use, emotions, individual differences, IS implementations and management interventions. He also has a particular interest in ubiquitous technologies of everyday life, their usage motivations, as well as their impacts on individuals, societies and organizations. His work has appeared in the European Journal of Information Systems and the Journal of Organizational and End User Computing, as well as in the proceedings of leading conferences, such as the International Conference on Information Systems, the Americas Conference on Information Systems and the Administrative Sciences Association of Canada.