She holds an A.B. in psychology from Ripon College, an M.B.A. from Marquette University and a D.B.A. in operations management from Indiana University. Her previous publications have apeared in Decision Sciences, Journal of Operations Management, International Journal of Production Research, and other journals. Her current research interests include quality, JIT and operations strategy. Professor Flynn's research has been funded by the National Science Foundation, the Center for Innovation Management Studies, the Japan-U.S. Friendship Commission and the U.S. Department of Education. She has held leadership positions in the Decision Sciences Institute, the Academy of Management and The Institute of Management Science.