Jennifer completed her undergraduate and graduate degrees in nursing at the University of Toronto. She has worked at SickKids in various roles since 1993, including Clinical Nurse Specialist on the Acute Pain Service and in the outpatient chronic pain clinic since 2007. Jennifer's role in the Chronic Pain Clinic includes supporting children, teens and families in understanding the pain management plan. Jennifer acts as a resource to schools and community health-care agencies to help support children with chronic pain at home. Jennifer is a member of the Canadian Pain Society and the International Association for the Study of Pain and is a board member with Action Ontario. She contributes to the advancement of paediatric pain management through educational and scholarly publications.