His research interests include: organizational socialization, privatization, and street-level bureaucracy. His book, Becoming Bureaucrats: Socialization at the Front Lines of Government Service (2014: University of Pennsylvania Press), follows the development of police officers and welfare caseworkers during the first two years of their careers. He is currently working on a research project that examines street-level bureaucrats in public, private, and quasi-public organizational settings. His CV is available at: http://www.haverford.edu/faculty/zoberfie.