She did B.E in Computer Technology from Nagpur University and M.B.A. from IIT Roorkee. She obtained her Ph.D. from Banasthali University in the area of Cloud Computing. She is a SAP-certiﬁed consultant (HCM) and holds ITIL® V3 Foundation-level certiﬁcate in IT Service Management. She is a published writer in journals and publications, both Indian and international. She has more than 14 years of experience in academics and research with areas of interest being Data Warehousing and Data Mining, Business Analytics, Software Project Management, IT Service Management, Cyber Law, and Cloud Computing.