Previously, Cliff served as Program Director for Life & Annuity, directing the development and maintenance efforts for ACORD's Life, Annuity & Health Standard. Prior to his elevation to Program Director, he served as a technical architect for the program, providing training and technical support of implementations. He continues to enhance and refine the standard by facilitating Working Group sessions and utilizing project management skills to develop and refine member deliverables. Cliff has 20 years of experience in insurance technology, and ten years in the development and managing of Illustration Software, Carrier Web Sites and related agent field technologies.