He received his Ph.D. degree from the H. Milton Stewart School of Industrial and Systems Engineering at Georgia Institute of Technology in 2009. He also holds an M.S. in mathematics from Ohio State University (2003) and a B.S. in mathematics from Nanjing University (2002). His current research interests focus on service operations management and healthcare management. The methodology in his research includes stochastic processing networks, applied probability and stochastic optimization.