He was the Director of the Regional IT Institute (1992–2001) and Training Manager of the Information and Decision Support Center (1998–1992). In 1996, he co-founded the Internet Society of Egypt. He is the Associate Editor of the Journal of Cases on Information Technology and the Journal of Information Technology for Development. In 2005, he became a Member of the board of trustees of the Information Technology Institute, and in 2006, he became a Member of the board of trustees of the Sadat Academy for Management Sciences. He is a Member of the Executive Council of the Information Resources Management Association. He became an Eisenhower Fellow in 2005. He is a graduate of London School of Economics and Political Science and The American University in Cairo.