She joined Halton Healthcare in 2007 as the Chief Nursing Officer and Professional Practice Leader. In this role, she provided leadership to both nurses and the interprofessional team, to strengthen professional practice focusing on quality clinical care and quality of work life. In addition to championing a renewed focus on patient experience and the evolving culture of patient safety, Sylvia is leading the Halton Healthcare agenda on Patient Family Centred Care and the advancement of the Quality and Patient Relations portfolio.