Previously part of the VMware Professional Services team as a Senior Consultant, Ray now works for the Desktop Technical Product Marketing BU at VMware. Ray joined the IT industry in 1997 as a Unix admin, before focusing on end user computing with Citrix MetaFrame and Terminal Services in the early days. In 2004 Ray joined an ISP providing managed hosting and Linux web applications, but soon discovered VMware ESX 2.5 (and GSX!) and passed his first VCP in 2007. Ray has many years of complex infrastructure design and delivery including the integration of VCE Vblock for both EUC and Cloud, and two highly successful 10,000+ user VMware Horizon View design and implementation engagements. This post originally appeared on Ray’s blog. Follow Ray on Twitter @rayheffer.