He is a North Carolina Superior Court, Family Financial and Clerk of Court Certified Mediator (certified by the North Carolina Dispute Resolution Commission). He is also an arbitrator, provides dispute resolution training, teaching and external ombuds services. He serves as a mediator in a range of settings including Superior, District and Federal Court, the North Carolina Industrial Commission and in matters before the Clerk of Court. Roy has also served as mediator for the Carolinas Center for Medical Excellence in conjunction with their Medicare Quality Improvement program.