She has developed and taught training courses on Rational Rhapsody software over the past six years. Her background in embedded systems and software modeling training has involved working with diverse clients, including Raytheon, Draper Lab, Pratt & Whitney, Zoll Medical, and Kollmorgren. Prior to IBM, Joanne worked at Telelogic, Hewlett-Packard, 3Com Corporation, Symantec, and Addison-Wesley. She holds a BA from McGill University.