She received her Ph.D. in Information Systems from City University of Hong Kong in 2005. Her current research interests include e-learning, Web-based training and professional development, knowledge management, complex process management, and information systems. She has published papers in Information & Management, Computers & Education, IEEE Transactions on Education, Educational Technology & Society, Expert Systems with Applications, Knowledge-based Systems, Journal of Knowledge Management, among others. She is the Editor-in-Chief of Knowledge Management & E-Learning: an International Journal (KM&EL), and serves on the Editorial Board of several international journals.