She is an experienced facilitator of thinkLets-based Group Support Systems workshop having worked with numerous public and private organizations. Her research focuses on the quality of thinkLet-based collaboration process design for complex tasks. She developed the first example of Computer Supported Collaboration Engineering (CACE) technology � an integrated support suite to assist collaboration engineers in process design. She has organized successful minitracks and tutorials at HICSS for the past four years. Her research has been presented at HICSS, CRIWG, AMCIS, EE and GDN conferences and has been published in the Journal of Management Information Systems, International Journal of Human-Computer Studies, Journal of the AIS, and Group Decision and Negotiation.