His published research has analyzed the operations of seaport container terminals, passenger railway systems, material handling systems, and health care systems using three methodologies: deterministic optimization, applied probability, and discrete event simulation (DES). He has achieved HSK level 4 proficiency in Mandarin Chinese. His experience includes visits to more than 20 seaport container terminals on five continents and a research position at the National University of Singapore. He received his PhD from the University of Michigan under the guidance of Katta Murty in 2007.