Patient reviews placed her at an average of 2.5 stars out of 5. Dr. Mao's clinical interests include hearing loss, ear infection, and salivary gland problems. Anthem, Blue Cross/Blue Shield, and Medicaid are among the insurance carriers that Dr. Mao takes. Her education and training includes medical school at Thomas Jefferson University, Jefferson Medical College and residency at Jefferson University Hospitals. She is affiliated with Carilion Roanoke Memorial Hospital (CRMH).