She completed her Ph.D. in Design at Politecnico di Milano in October 2013 with a dissertation on service design for social innovation and sustainability. From 2010 to 2013, she was a member of the research unit DIS (Design and Innovation for Sustainability) at Politecnico di Milano, and worked for DESIS (Design for Social Innovation and Sustainability) Network. Before her PhD study, she received a MSc in Design for Interaction from TU Delft (Delft University of Technology), the Netherlands.