Susan is weird mix: passionate about both clinical work and technology, holding degrees in both fields. When the first practice management systems came out many years ago, Susan just HAD to have one. Over the years, she tried several, liked certain things about each but disliked other things. Fascinated by the possibilities, she eventually decided to build one herself, with the goal of making it so user-friendly it would practically teach itself, and so feature-rich, it would have everything a mental health clinician might need. PSYBooks launched on July 7, 2014, as a full-fledged EHR and is continually adding new features to also become have a complete Patient Portal for those providing telemental health services.