He teaches in the fields of management science, operations management, and statistical data analysis. The crux of his research involves developing modeling tools and methodologies for addressing complex management decision-making challenges.Dr. Dean seeks real business problems to solve using business analytics, with a primary emphasis on transforming data into insight for making better management decisions. He was previously a faculty member at the University of New Orleans and earned his Ph.D. in Operations and Information Management from the University of Connecticut School of Business. Prior to his academic career, Dr. Dean worked at several telecommunications companies, including two start-ups, and an employee-owned company specializing in providing analytical solutions to complex problems.