cause death or serious injury whether it constitutes a serious safety hazard whether it constitutes a serious defect in the braking or steering system and any other categorizations of repairs applicable under applicable consumer protection laws the database also indicates which vins are associated with customers that are require u201c special care u201d a special care customer is a customer who has been identified for treatment with special handling a customer may be identified for special handling either because the customer is a loyal and long term customer or is some other vip is considered to be a litigation threat or for any other reason the database could include notes regarding the customer 39 s history and recommendations for accommodating the customer such as giving the customer special care and handling because the customer is perceived as being potentially litigious or is to be accorded vip treatment manufacturer 39 s computer 34 can issue a number of alerts and reports including that a vehicle is nearing a lemon law limit for that state that a lemon law limit has been exceeded for that vehicle the number and types of prior repair attempts and the results of those attempts the number of days previously spent in a shop attempting repairs whether the customer is a special care customer any safety recalls issued for that vehicle and any warranty bulletins for that vehicle manufacturer 39 s computer 34 can also issue an alert indicating that a particular unit has already spent an excessive number of days within the current dealer 39 s lot such an alert could be helpful for example in alerting the dealership and or the manufacturer that the vehicle has already accrued an excessively long time for.