ip accordingly in column 7 u201c none u201d is indicated with regard to the prompt that should be used for subscribers without waiting messages in the case where a voice message is waiting for an individual subscriber to an individual voice mail service default message is played to the subscriber upon connection to the ip the default message may be something like u201c you have at least one new message u201d in at least one embodiment the default message provides a user with the actual number of new waiting messages in the case where the voice mail service being provided corresponds to a multi party account as in the case of the last account listed in database 310 a prompt identifying the individual for whom the waiting message is intended may be played when such information is available for example in one embodiment the prompt which is played states u201c new message for name u201d where name is the name of the individual to whom the waiting message is directed when individual name information is not available regarding the intended recipient of a waiting message the default message prompt may be used column 8 indicates whether the customer subscribes to.