the contact identifier e g sms identifier is selected but if the application is a voice application for example then a connection can be made e g a call can be placed using the selected contact identifier in step 318 in certain instances a contact can have multiple contact identifiers for a given communication application for example a contact can have multiple telephone numbers as illustrated in fig3 a user can also have multiple identifiers for other communication applications fig4 for example illustrates the situation where multiple im identifiers 402 and 404 are associated with a single contact and alias 104 two im identifier are illustrated in fig4 by way of example only it will be understood that more than two identifiers for a given communication application can be associated with a single alias such as the the three telephone numbers in fig3 in such situations the user can be prompted to select the appropriate identifier on example method for prompting the user to select one of multiple contact identifiers associated with the same communication application is illustrated by the flow chart of fig6 in fig6 once it is determined that there are multiple contact identifiers associated with the contact for the selected communication application the user can.