their retail outlet company motto 222 next the user may be prompted to enter his login information 223 comprising username 224 and clerk 39 s username 225 these pieces of information provide security for the retailer so that only authorized personnel are able to update or change information that is contained in the retailer 39 s profile the retailer is also required to enter key phrase information so that if the retailer or retailer 39 s clerk forgets their password can be recalled it after giving an answer to a user determined question thus the retailer must enter their key phrase 227 such as a short question that only the retailer should know the answer to the key phrase value 228 is the answer to the key phrase 227 a key phrase is also provided for the retail clerk so that they can access the retailer 39 s user profile so that they can update the content of the retailer 39 s web page if the retailer desires such access the clerk 39 s key phrase data is entered in the clerk 39 s key phrase text box 229 and the answer to the key phrase is made in the clerk 39 s key phrase value text box 230 fig1 is a continuation of the retailer profile web page 205 that contains a section called u201c billing info u201d 231 which must.