38 of fig3 the voice memo could be recorded during a conversation as well all the memos would be accessed when the caller callback it could also be accessed through the web sent in the form of attachment to an email to the subscriber or the voice memo can be changed from voice to text and stored in conjunction of the voice memo for easy search when a voice message memo is stored upon completion of a call the voice message is stored in the memo database 28 connected to the cms 10 as denoted by process box 40 of fig3 the stored voice memo message is organized and recorded in the memo database 28 based on the caller id information of number from which the call was received the called party operating telephone handset 12 may record a message of any nature for example summarizing the call or reminding him or her of any action that will need to be taken on the matter or other background information that would be convenient to make available on a subsequently received call when a subsequent call is placed from the calling number to the subscriber the recorded message is played back to the user as was previously described with.