first network element a database for storing a plurality of data records relating to facilities provided by the communication network or equipment provisioned in the communication network a message matching module and a translation module the message matching module is operative to cause the monitoring system to associate the received first message to one of the data records the message matching module is also operative to cause the monitoring system to extract identification information from the first message and to use the identification information to select said one of the data records wherein the selected data record corresponds to the facility or the equipment in the communication network that relates to the received first message the translation module is applied in connection with the message matching module to allow the monitoring system to use the identification information to select said one of the data records the translation module is operative to allow the monitoring system to convert the identification information into search terms for selecting one of the data records from the database application_number US 13957902 A description with reference to the drawings fig1 is schematic diagram illustrating a portion of a telecommunication network an exemplary section of a local access and transport area u201c lata u201d network 10 a subscriber 39 s premises 12 is located at a first end of the lata network section 10 and a central office u201c co u201d 14 is located at an opposite end of the lata network section 10 at the subscriber 39 s premises 12 a subscriber may have various types of customer premises equipment u201c cpe u201d 16 such as conventional telephones facsimile machines private branch exchanges voice mail systems.