routing address type of business geography etc the service options database also includes information regarding third party participants who may have agreed to participate in the system such third party participants are described in more detail below at step 106 the appropriate action on the call is performed based on the collected data such action may include automatically forwarding the requester to the prior subscriber providing a message informing the requester that although the routing address is not working the requester my be connected with a directory assistance service may be connected for a fee may be connected in return for accepting an advertisement or may be offered to be connected to another local business providing the same or similar service at step 107 the detail of the connection attempt information is collected and stored in a database 109 the procedure ends at step 108 the present invention contemplates a number of services that can be provided to a caller who attempts to connect to a spare pool routing address i e a routing address that has been relinquished by a prior subscriber for example a caller may receive a message indicating how the caller can access the new routing address of the prior subscriber this may be a for fee directory assistance service a web site etc the caller is provided an access code and is charged for accessing the directory.