appropriate action by the operator in conventional remote alarm monitoring systems such as that shown in fig1 upon receipt of an intrusion alarm fire alarms are generally routed directly to the fire station located near the premises at which the alarm system is located operator 42 places a first call 44 to the home business at which the alarm system 10 is located giving rise to three possibilities the person who answers the first call 44 may have the password 48 for that particular account in which case the call is closed 50 however the person who answers the first call 44 may not know the account password 52 alternatively the first call 44 may not be answered 54 if the person who answers does not know the account password operator 42 notifies the police or other law enforcement agency 56 for the jurisdiction in which the home business 10 is located if no answer the operator 42 makes a second call 58 to the home business 10 and operator 42 then either closes the call 50 or notifies the law enforcement agency 56 depending upon the results of that second call 58 the integration of the dual alarm notification system of the present invention with an existing alarm system of the type shown in fig1 is shown in fig2 as shown in fig2 the notification 68 produced by the alarm software 66 of the system of the present invention and the notification 56 from the operator 42 of the monitoring company both arrive at the police station dispatcher 72 the difference and the consequent reduction in response time resulting from the present invention is in the time that elapses between the time t 1 when the event is detected by for instance the.