has a limited range of reception consequently when the field service technician 97 comes near to computer 10 the rfid reader writer 52 receives the broadcast from rfid 34 the broadcast includes the serial number of the computer in which to install the updates thus field service technician 97 can identify and verify which computer needs the update without having to visually inspect the serial numbers on the computers 10 12 and 14 step 154 there can be many computers in the same room and the serial numbers on the computers may be small or positioned at obscure locations so the foregoing system and process facilitates field service technician 97 in identifying and verifying which computer needs the recommended list of updates the broadcast also includes the current configuration information of computer 10 and the recommended list of updates to be installed in computer 10 this recommended list of updates was transmitted earlier by server 60 in step 122 and written into rfid 34 the recommended list of updates obtained by rfid reader writer 52 from rfid 34 assists field service technician 97 in verifying what updates to install in computer 10 field service technician 97 will also read from rfid 34 the current configuration of computer 10 and compare the current configuration to the configuration information previously obtained from server 60 in step 140 and written into rfid 34 to determine if any changes have been made to the configuration since the technician received the latest notification from server 60 step 160 if so then the update identified by program 90 for which the technician has been sent to install may not be proper for the current configuration decision 164 no branch and the technician queries server 60 to confirm the recommended list of updates step.