for that matter an exact list of topics is not essential to the practice of the present invention the topic representation above represents an actual example of how the three described topics are represented in one embodiment there are other possible expression vehicles as well as possible topics that may be created application interpreter 205 is a component of eshare magellan u00ae and is part of that application licensed for use in some embodiments using other applications such as excel a separate application server is not required application server 208 serves executable agent scripting applications that have been built with the activex tools it is noted herein that a dde topic includes an associated list of commands and items in the tables illustrated as fig4 and 5 such commands and items are listed for each topic in the first table left of fig4 the actual commands and items for the tinterface dde topic are listed t corresponds to t server routing function and protocol the next table to the right in fig4 lists the actual commands and items listed under the obinterface dde topic ob refers to outbound telephony software protocol and function gen simply refers to the company of the inventor it is noted herein that the unique dde commands and items listed in both tables are mapping commands and items transacted between the appropriate conventions t server cti telephony ocs and magellan function and capability dde data topics created with the use of activex tools include callrecord dde topic as illustrated in.