pda device pda 54 the pda 54 is in communication with cms 10 over a network which is shown in the configuration of fig1 as a pda network pdan 48 generally the communications link 55 between pda device 54 and pdan 48 is provided as a wireless communications link to the pda device 54 to permit mobility of the device however it will be understood that the architecture of pdan 48 may include communication paths to pda 54 over other networks such as a local area network lan internet 30 that are advantageously used in providing a communications link between cms 10 and pda 54 some pda devices include telephone capabilities therefore the destination telephone 12 may actually be a virtual telephone in the sense that the telephone functionality is provided physically in the pda device 54 itself which of course will depend on the services that the user has subscribed to fig7 shows a process flow chart of a process to create an association in an association directory between a user telephone number of the telephone 12 and a personal digital assistant pda device 54 the association directory 42 records the pda address of the pda device 54 that is to be associated with the telephone 12 as depicted by the process box 56 of fig7 fig8 and.