48 if the name 41 suggested by the user already exists the system informs the user of the error and prompts the user to specify a different name the notification template is thus created and is visible in the list 39 of notification templates shown in overview page 32 fig3 the user has an option to display and view a notification template to display a notification template the user clicks on a notification template name 38 in the list 39 displayed on overview page 32 even if the user does not have authorization to modify this template the selected notification template is displayed see fig5 in a read only mode users are able to modify notification templates for which they have at least u201c write u201d authorization the user selects a notification template name 38 fig3 from the list 39 displayed on overview page 32 and clicks on the name if the user has at least u201c write u201d authorization the notification template is displayed see fig6 and the user can then make necessary changes to the notification template according to an embodiment of the present disclosure the user can modify only the priority field 60 subject field 62 and note field 64 that is the user can not modify the name field 66 the user then saves the modified notification template by clicking save button 68 some notification templates can be deleted while others cannot for example a notification template used for automatic notifications in status transitions can not be deleted the user having authorization to view the notification templates overview page and to delete a notification template can delete the notification template that was created for automatic and manual notifications to delete a notification template the user selects one or more of the notification.