a newly established ivr session if not the ivr session can end for the caller in block 350 or alternatively a discrete number of attempts to re establish a telephonic connection with the caller can be attempted notwithstanding in decision block 365 if it is determined that a telephone call has been re established with the caller in block 370 the saved state information for the ivr session with the caller can be retrieved and applied to the newly established ivr session for the caller subsequently in block 375 the newly established ivr session can resume at a point in the call flow of the ivr session consistent with the state information as such in block 325 again the caller can be prompted by the ivr system in accordance with the call flow of the ivr session and the process can continue normally through decision block 330 without having required the caller to start at the beginning of the call flow for the ivr session in consequence of the call interruption embodiments of the invention can take the form of an entirely hardware embodiment an entirely software embodiment or an embodiment containing both hardware and software elements in a preferred embodiment the invention is implemented in software which includes but is not limited to firmware resident software microcode and the like furthermore the invention can take the form of a computer program product accessible from a computer usable or computer readable medium providing.