LinkLines
This project aims to enhance the interaction of the user with map systems.

This was part of a two-weeks intensive course where my team and I aimed to apply the design principles of Instrumental Interaction[1] to create more interactive map systems. We went through a full UX design process in order to get design implications grounded in data.

We started from interviewing users to inquire for existing problems with the systems, then analyzed the data, created user profiles, personas and user scenarios. We continued to brainstorm and create video brainstorming sessions. Then we defined our design concept and created a video prototype [2] that pictures the concept and how to use it.

Data collection

In total, we interviewed 8 users using the critical-object technique, asking them to tell us in detail about their latest interaction with a map application. We also used the Peer Introspection technique where we interviewed another member of the group and observed them while performing a task with a map system of their choice. We took detailed notes of their each step and also asked them to “talk aloud” while doing the task to see what they were thinking.

Breakdown analysis

We analyzed the data, looking for system breakdowns. Once identified, we wrote them down on a list.

User profile

We created a user profile with the key characteristics of the target audience.

Event organizers, mid 30s, live in Paris. They need to:

Plan events Search for possible places to hold the events Share the location with others Know the facilities around the place Be familiar with public transportation Look for accommodation.

Personas

Based on the breakdown analysis and user profile, we created three personas.
['Alina Nicolae']
['UX', 'Interview', 'Maps', 'Design']