Free Jira Service Management
Are you Small or Medium Company

Have Atlassian Jira Service Management Free for 3 Agents and unlimited customers

Agents and project admins can add new customers to a project at any time by including their email address in the “To” or “Cc” field when replying to a request’s email notification.

By embedding a lightweight request form, your customers can send requests directly from any website you control or your portal URL.

For configuration Steps as free plan use Atlassian Community (Self-help forum) or contact for suitable fee.
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['Jira Service Management', 'Problem Management', 'Itil', 'Incident Management', 'Change Management']