she most likely has a second-degree burn (i can't see it of course). a third degree burn is so deep the skin become black and it tends to be painless. a second-degree burn is most likely from a scald. a prescription burn ointment called silvadene is definitely superior to petroleum jelly and she may need some pain medication. she could call her regular doctor.
what is the best treatment for a third degree burn? . my mom burned the right side of her breast with scalding hot coffee. the ointment she is using is causing the area to burn more and the petroleum jelly they gave her in the hospital is burning as well what should she do?