if your doctor or neurosurgeon states that you need surgery then there should not be an issue. both companies will pay for the surgery if it is medically-necessary. it should not take a year for approval. it is time for you to become assertive and find out where the problem lies.
i am on medicaid because of a back disability. i am 56 waiting on surgury almost a year. health is worse cigna wont pay. how do i get medicaid to help me. still waiting for approval from cigna meantime have to take morphine to help with pain. i am worse no one to help!