now there is some new consumer assistance help on the ground in every state. again the affordable care law provided some resources to every state in the country saying that one of the things that a lot of people need is help battling denial of coverage or care help with questions about rates that seem to be skyrocketing help with what they thought would be their insurance plan and turns out to be something very different. so there are really two places that a listener can go. one is to the state insurance commissioner. every state in the country has an insurance commissioner. those folks have consumer representatives who are ready to go to battle. the second is the consumer assistance entity that is in your state and the best way to learn about that again is to go to the web site healthcare. gov look up consumer assistance and it will make it clear if you live in connecticut who to call and what the phone number is vs. living in california because in each state those grants are with a different entity. but it's an independent third-party group who is very knowledgeable about insurance very knowledgeable about health insurance and their whole job is to help consumers navigate what is often a very complicated and cumbersome system through that fine print figure out where to file an appeal and how to make sure that your case is heard.
if you feel your health insurance company is not following the new law who do you contact?