i would need to ask this patient what they have been taking and if their problem is falling asleep or staying asleep. over-the-counter sleep aids try to help you fall asleep but not stay asleep. in some cases if you have taken products too long you can end up with a condition called "rebound insomnia"-- which means you get another episode of insomnia possibly worse than the first. if the problem is staying asleep i would advise that you see your doctor or healthcare provider for further evaluation and possible prescription medication.
why can't i sleep even when i take a sleep aid?