Provide the theme summaries for the following conversation: 

#Person1#: So, Lauren, I just wanted to talk to you quickly about our new customer support representative, Jason Huntley.
#Person2#: Sure, what's up?
#Person1#: Basically, I'Ve got a few concerns about him, and the bottom line is, I don't think he's a good fit for our company.
#Person2#: Okay. . . what makes you say that? I thought you were pleased with his overall performance. Didn't you just tell me last week how impressed you were with his attitude?
#Person1#: Yeah, his attitude is great, but he's really unreliable. Sometimes he's really productive, but then other times. . . take last Tuesday for instance, he was forty-five minutes late for our morning meeting!
#Person2#: Well, I'm sure he had a perfectly good reason. . .
#Person1#: But that's not the only thing. . . you know, he really doesn't have the best work ethic, I'm constantly catching him on MSN and Facebook when he should be talking to clients.
#Person2#: Yeah, but come on, Geoff, as if you don't check Facebook at work. Look, you hired this guy, we'Ve invested a lot of time and money in his training, so now it's up to you to coach him. Make it work, Geoff!

Summary: 
Geoff tells Lauren Geoff thinks their new customer support representative Jason is unreliable and doesn't have the best work ethic. Lauren suggests Geoff coach Jason because they've invested a lot in Jason.