Among various computer-based resources, Spanish labels (M = 2.12, SD = 1.58) and leaflets (M = 2.04, SD = 1.49) were the most frequently used.  Access to computer-based resources (β = 0.16, P = 0.02), and to family or friends who speak Spanish (β = 0.24, P < 0.01) were significantly associated with self-efficacy (P < 0.01), after controlling for race and education.


 Despite having access to computer-based resources and language-assistance telephone lines, pharmacists rarely used these resources to communicate with Spanish-speaking patients. 
computer-based resources
The most accessible language-assistance resources were computer-based (92%) and telephone help lines (80%). 
telephone help lines
Among various computer-based resources, Spanish labels (M = 2.12, SD = 1.58) and leaflets (M = 2.04, SD = 1.49) were the most frequently used. 
Spanish labels
Among various computer-based resources, Spanish labels (M = 2.12, SD = 1.58) and leaflets (M = 2.04, SD = 1.49) were the most frequently used.  Computer generated Spanish leaflets and labels, and language-assistance telephone lines were also perceived to be easier to use and more helpful in comparison to paper-based resources and personnel. 
leaflets
Computer generated Spanish leaflets and labels, and language-assistance telephone lines were also perceived to be easier to use and more helpful in comparison to paper-based resources and personnel.  Despite having access to computer-based resources and language-assistance telephone lines, pharmacists rarely used these resources to communicate with Spanish-speaking patients. 
language-assistance telephone lines
Computer generated Spanish leaflets and labels, and language-assistance telephone lines were also perceived to be easier to use and more helpful in comparison to paper-based resources and personnel. 
paper-based resources
Computer generated Spanish leaflets and labels, and language-assistance telephone lines were also perceived to be easier to use and more helpful in comparison to paper-based resources and personnel. 
personnel
Respondents also reported that it was easy to use friends and family (M = 3.5, SD = 1.8) and that they were helpful (M = 3.58, SD = 1.26). 
friends and family