<p>My system configuration: Windows 7 Home Premium 64-bit Service Pack 1.</p>

<p>When I try to install NXT software v2.1, I immediately get the error below:</p>

<pre><code>Microsoft Visual C++ runtime 

Runtime Error 

program: D: Nxt/setup.exe

This application has requested the runtime to terminate it in an unusual way. 
Please contact the application's support team for more information.
</code></pre>

<p>I had the same problem in Win XP also. Let me know how to fix this issue, please.</p>

CC BY-SA 3.0
2012-12-07T01:44:07.840Z
It sounds like you have the wrong NXT release.  Where did you get that v2.1?  Can you give the link?
pcantin
CC BY-SA 3.0
2013-10-11T14:35:17.627Z
You could also try updating Microsoft Visual. A lot of people have this problem for various Windows applications.
Timtech
<nxt><mindstorms><software>
NXT software V2.1 runtime installation error in windows
baskaran
# NXT software V2.1 runtime installation error in windows

(Asked by: username_0 on 2012-12-03)

My system configuration: Windows 7 Home Premium 64-bit Service Pack 1.
When I try to install NXT software v2.1, I immediately get the error below:
Microsoft Visual C++ runtime 

Runtime Error 

program: D: Nxt/setup.exe

This application has requested the runtime to terminate it in an unusual way. 
Please contact the application's support team for more information.

I had the same problem in Win XP also. Let me know how to fix this issue, please.

**Tags:** nxt, mindstorms, software

> **Comments:**
> **username_1**: It sounds like you have the wrong NXT release.  Where did you get that v2.1?  Can you give the link?  
> **username_2**: You could also try updating Microsoft Visual. A lot of people have this problem for various Windows applications.  

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## 0 answers

