<p><a href="http://mindstorms.lego.com/en-us/bluetooth/default.aspx" rel="nofollow noreferrer">LEGO's Bluetooth support page</a> has a limited amount of support for Bluetooth errors. It mentions further Bluetooth support can be found in the user guide on:</p>

<ul>
<li>Pages 36-45 for NXT 2.0</li>
<li>Pages 28-37 for NXT 1.0</li>
</ul>

<p><a href="https://bricks.stackexchange.com/q/64/132">Where can I find instruction booklets?</a></p>

<p>You may also get in contact with <a href="http://service.lego.com/en-us/contactus/default.aspx" rel="nofollow noreferrer">LEGO's customer support</a>.</p>

CC BY-SA 3.0
2012-02-09T19:08:58.160Z
2012-02-09T19:16:13.393Z
2017-04-13T12:47:56.390Z
Ambo100
<p>Your NXT may need to be reset, then the Bluetooth may work. I've found with other devices that sometimes helps. Or maybe you'll need a new NXT. Sadly they are very expensive.</p>

CC BY-SA 3.0
2012-02-09T18:58:13.820Z
For such a small problem you shouldn't just buy another NXT, especially if it's the PC or Bluetooth dongle that is causing an error.
Ambo100
CC BY-SA 3.0
2012-02-09T19:06:31.830Z
Yes you're right.
zaabtoop
CC BY-SA 3.0
2012-02-08T00:27:57.693Z
2013-07-07T10:04:05.890Z
2013-07-07T10:04:05.890Z
zaabtoop
<p>NXT 2.0 Error code: -142016</p>

<p>The Bluetooth does connect. I am not having these issues with any of my other Bluetooth devices running off of the same dongle.</p>

<p>Where do I find the meaning of any other error codes that I may encounter for the NXT?</p>

CC BY-SA 3.0
2012-01-30T02:33:23.270Z
Are you running Win7 64bits?
pcantin
CC BY-SA 3.0
2012-02-08T09:21:02.470Z
Or just Windows 7 - there are some [compatibility issues](http://bricks.stackexchange.com/q/1079/56) with some of the software and Windows 7.
Zhaph - Ben Duguid
CC BY-SA 3.0
2012-03-16T21:07:45.283Z
You say that you are using a Bluetooth dongle.  The problem might be with the dongle itself; I would recommend that you borrow a friend's and see if that works.
fouric
<nxt><mindstorms><bluetooth>
Bluetooth will not connect Error code: -142016
nathan
# Bluetooth will not connect Error code: -142016

(Asked by: username_0 on 2012-01-29)

NXT 2.0 Error code: -142016

The Bluetooth does connect. I am not having these issues with any of my other Bluetooth devices running off of the same dongle.

Where do I find the meaning of any other error codes that I may encounter for the NXT?

**Tags:** nxt, mindstorms, bluetooth

> **Comments:**
> **username_1**: Are you running Win7 64bits?  
> **username_2**: Or just Windows 7 - there are some [compatibility issues](http://bricks.stackexchange.com/q/1079/56) with some of the software and Windows 7.  
> **username_3**: You say that you are using a Bluetooth dongle.  The problem might be with the dongle itself; I would recommend that you borrow a friend's and see if that works.  

---

## 2 answers

### Answer by username_4 on 2012-02-09. Score: 2

[LEGO's Bluetooth support page](http://mindstorms.lego.com/en-us/bluetooth/default.aspx) has a limited amount of support for Bluetooth errors. It mentions further Bluetooth support can be found in the user guide on:

* Pages 36-45 for NXT 2.0
* Pages 28-37 for NXT 1.0

[Where can I find instruction booklets?](https://bricks.stackexchange.com/q/64/132)

You may also get in contact with [LEGO's customer support](http://service.lego.com/en-us/contactus/default.aspx).


---

### Answer by username_5 on 2012-02-08. Score: -1

Your NXT may need to be reset, then the Bluetooth may work. I've found with other devices that sometimes helps. Or maybe you'll need a new NXT. Sadly they are very expensive.

> **Comments:**
> **username_4**: For such a small problem you shouldn't just buy another NXT, especially if it's the PC or Bluetooth dongle that is causing an error.  
> **username_5**: Yes you're right.  

---

