<p>I was told to not even bother using the white filament which came with the Ender 5 as it was very low quality. I used an orange filament from Hatchbox and, once I have learned to adjust my settings (I found it works better at 210-215 °C), it seems to be great.</p>

CC BY-SA 4.0
2021-02-01T21:11:21.973Z
Yeah, the white filament that came with my Ender 3 pro was of questionable quality, though I was eventually able to use it after some experimentation. I've had much easier success with every other filament since. It's weird that they wouldn't just include a mini roll of their quality PLA with their printers, it would be a great help to people who are new to printing
Kevin
CC BY-SA 4.0
2021-09-08T20:46:08.540Z
Very true. New filament 206 °C, level bed thicker paper, infill: 100 % and watch if filament is fed properly.
Damian Bednarek
CC BY-SA 4.0
2020-12-30T18:21:05.507Z
2020-12-30T22:35:01.750Z
2020-12-30T22:35:01.750Z
Anthony S Dodge
<p>I got my 3D printer from Creality 1 day ago. My dog off the SD card came perfectly, Benchy was also printed almost flawlessly. I used standard Benchy settings on all my prints.</p>
<p>Now I tried making a <a href="https://www.thingiverse.com/thing:4225667" rel="nofollow noreferrer">mask</a> and it failed mid-print. When I saw it failing I stopped the print.</p>
<p>What do you guys think is the cause of this?</p>
<p>I printed with the following settings:</p>
<ul>
<li>I use PLA 50 °C bed and 200 °C hot end</li>
<li>Resolution: 0.20 mm</li>
<li>Infill: 20 %</li>
<li>3 walls with a line width of 0.4 mm each</li>
<li>50 mm/s first time i printed it and 40 mm/s second time.</li>
<li>Combing OFF</li>
<li>Retraction enabled</li>
<li>Retraction distance:6 mm</li>
<li>25 mm/s all retraction speeds</li>
<li>retraction extra prime amount 0</li>
<li>retraction minimum travel 1.5</li>
<li>maximum retraction count 100</li>
</ul>
<p><a href="https://i.sstatic.net/rDFmd.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/rDFmd.jpg" alt="print" /></a></p>
<p><a href="https://i.sstatic.net/BnBGl.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/BnBGl.jpg" alt="benchy" /></a></p>
<hr />
<p>I printed the mask again. this time I changed Z Seam alignment in Cura from user specified to random. It improved it a bit but it was not a successful print.
<a href="https://i.sstatic.net/x994N.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/x994N.jpg" alt="second mask" /></a></p>

CC BY-SA 4.0
2020-04-05T15:25:54.953Z
What about trying to print another benchy? That way we can see if it's an issue with the printer.
marcellothearcane
CC BY-SA 4.0
2020-04-05T17:54:33.070Z
i will do it tomorrow. Anyway, this mask was printed right after the benchy. The only problem on the benchy is like a line on the left side and some ghosting. I'll post a picture soon.
GGCristian
CC BY-SA 4.0
2020-04-05T22:54:42.323Z
What speed? Looks like printing too fast for the hotend to keep up.
R.. GitHub STOP HELPING ICE
CC BY-SA 4.0
2020-04-06T11:05:22.193Z
Is the filament entangled at some point?
0scar
CC BY-SA 4.0
2020-04-06T15:14:57.313Z
no. filament seems alright. I am using the filament that came in the box with the printer.
GGCristian
CC BY-SA 4.0
2020-06-19T18:28:54.153Z
Did you try to reduce the 6 mm of retraction down to 3 mm?
Wolfram
CC BY-SA 4.0
2020-06-19T22:15:55.143Z
@Wolfram: 3 mm retraction is not sufficient for a bowden, and there's no good reason the standard appropriate amount of retraction for this machine should cause the problem the OP is seeing.
R.. GitHub STOP HELPING ICE
CC BY-SA 4.0
2020-06-19T22:17:02.823Z
Not sure if OP is still around, but if so: do you perhaps have coasting enabled? It's a Cura antifeature that could lead to this.
R.. GitHub STOP HELPING ICE
<print-quality><extrusion><underextrusion><creality-ender-5>
Ender 5 Pro print quality issue
GGCristian
# Ender 5 Pro print quality issue

(Asked by: username_0 on 2020-04-04)

I got my 3D printer from Creality 1 day ago. My dog off the SD card came perfectly, Benchy was also printed almost flawlessly. I used standard Benchy settings on all my prints.

Now I tried making a [mask](https://www.thingiverse.com/thing:4225667) and it failed mid-print. When I saw it failing I stopped the print.

What do you guys think is the cause of this?

I printed with the following settings:

* I use PLA 50 °C bed and 200 °C hot end
* Resolution: 0.20 mm
* Infill: 20 %
* 3 walls with a line width of 0.4 mm each
* 50 mm/s first time i printed it and 40 mm/s second time.
* Combing OFF
* Retraction enabled
* Retraction distance:6 mm
* 25 mm/s all retraction speeds
* retraction extra prime amount 0
* retraction minimum travel 1.5
* maximum retraction count 100

[![print](https://i.sstatic.net/rDFmd.jpg)](https://i.sstatic.net/rDFmd.jpg)

[![benchy](https://i.sstatic.net/BnBGl.jpg)](https://i.sstatic.net/BnBGl.jpg)

---

I printed the mask again. this time I changed Z Seam alignment in Cura from user specified to random. It improved it a bit but it was not a successful print.
[![second mask](https://i.sstatic.net/x994N.jpg)](https://i.sstatic.net/x994N.jpg)

**Tags:** print-quality, extrusion, underextrusion, creality-ender-5

> **Comments:**
> **username_1**: What about trying to print another benchy? That way we can see if it's an issue with the printer.  
> **username_0**: i will do it tomorrow. Anyway, this mask was printed right after the benchy. The only problem on the benchy is like a line on the left side and some ghosting. I'll post a picture soon.  
> **username_2**: What speed? Looks like printing too fast for the hotend to keep up.  
> **username_3**: Is the filament entangled at some point?  
> **username_0**: no. filament seems alright. I am using the filament that came in the box with the printer.  
> **username_4**: Did you try to reduce the 6 mm of retraction down to 3 mm?  
> **username_2**: @username_4: 3 mm retraction is not sufficient for a bowden, and there's no good reason the standard appropriate amount of retraction for this machine should cause the problem the OP is seeing.  
> **username_2**: Not sure if OP is still around, but if so: do you perhaps have coasting enabled? It's a Cura antifeature that could lead to this.  

---

## 1 answers

### Answer by username_5 on 2020-12-30. Score: 1

I was told to not even bother using the white filament which came with the Ender 5 as it was very low quality. I used an orange filament from Hatchbox and, once I have learned to adjust my settings (I found it works better at 210-215 °C), it seems to be great.

> **Comments:**
> **username_6**: Yeah, the white filament that came with my Ender 3 pro was of questionable quality, though I was eventually able to use it after some experimentation. I've had much easier success with every other filament since. It's weird that they wouldn't just include a mini roll of their quality PLA with their printers, it would be a great help to people who are new to printing  
> **username_7**: Very true. New filament 206 °C, level bed thicker paper, infill: 100 % and watch if filament is fed properly.  

---

