<p>Try unplugging the USB lead as soon as the printer starts to print (I had similar issue and this worked for me).</p>

CC BY-SA 4.0
2020-12-14T01:37:36.083Z
No USB is plugged in during printing
KingOfTheNerds
CC BY-SA 4.0
2020-12-13T19:39:03.003Z
2020-12-13T22:52:22.773Z
2020-12-13T22:52:22.773Z
Peteringramhotmailcouk
<p>I am new to 3D printing and am trying to get started with a FlashForge Finder. Unfortunately, the printer keeps shutting off mid print, and I am unable to find a cause. Here's what I have tried thus far: </p>
<ul>
<li><strong>System Settings</strong>
<ul>
<li><strong>Factory Reset</strong> - When I attempt a factory reset, nothing happens (the menu closes, but usage stats &amp; wifi do not get reset) </li>
<li><strong>Firmware Update</strong> - Updating the firmware from the touchscreen immediately fails every time</li>
</ul>
</li>
<li><strong>Printing</strong>
<ul>
<li>I can start a new print, but the machine turns off after about ~10-15 minutes at temperature</li>
<li>The transformer on the power cable remains lit green even after the machine fails and turns off</li>
<li>I have tried printing multiple files from Thingiverse with no edits (an elephant and an owl)</li>
<li>Temperature is set to 220 °C</li>
</ul>
</li>
<li><strong>Observations</strong>
<ul>
<li>One of the times that the print failed, I noticed that the temperature had dropped to ~204 °C prior to failing. I don't know if that's normal behavior or not</li>
</ul>
</li>
</ul>

CC BY-SA 4.0
2020-07-03T04:45:07.600Z
Maybe not related, but, what material do you print? A temperature of 220 °C is pretty hot for PLA but on the low side for ABS or PETG.
0scar
CC BY-SA 4.0
2020-07-06T03:46:56.873Z
@0scar - I believe that I am using PLA. So far, I haven't adjusted any settings - just printed exactly what's in the file I download
KingOfTheNerds
CC BY-SA 4.0
2021-02-08T22:29:45.950Z
Same problem occurred to me, now twice. How much is the Finder's memory able/allowed to register? After erasing all but the print job, things go smooth.
Eric Parein
CC BY-SA 4.0
2021-02-13T00:03:20.867Z
Just providing an update: I've gone back and forth with FlashForge support and they're now providing suggestions of parts to replace (in ascending price). If it requires trying everything, I'll likely spend as much as a new machine.
KingOfTheNerds
CC BY-SA 4.0
2021-02-13T07:33:26.923Z
If the commanded temperature is 220 °C and falls to 204 °C and cannot recover in time, a proper firmware would typically report a ["thermal runaway error"](/q/8466). Are you seeing this?
0scar
<print-failure><flashforge-finder>
FlashForge Finder turns off mid print and is unable to reset or update firmware
KingOfTheNerds
# FlashForge Finder turns off mid print and is unable to reset or update firmware

(Asked by: username_0 on 2020-07-02)

I am new to 3D printing and am trying to get started with a FlashForge Finder. Unfortunately, the printer keeps shutting off mid print, and I am unable to find a cause. Here's what I have tried thus far:

* **System Settings**
  + **Factory Reset** - When I attempt a factory reset, nothing happens (the menu closes, but usage stats & wifi do not get reset)
  + **Firmware Update** - Updating the firmware from the touchscreen immediately fails every time
* **Printing**
  + I can start a new print, but the machine turns off after about ~10-15 minutes at temperature
  + The transformer on the power cable remains lit green even after the machine fails and turns off
  + I have tried printing multiple files from Thingiverse with no edits (an elephant and an owl)
  + Temperature is set to 220 °C
* **Observations**
  + One of the times that the print failed, I noticed that the temperature had dropped to ~204 °C prior to failing. I don't know if that's normal behavior or not

**Tags:** print-failure, flashforge-finder

> **Comments:**
> **username_1**: Maybe not related, but, what material do you print? A temperature of 220 °C is pretty hot for PLA but on the low side for ABS or PETG.  
> **username_0**: @username_1 - I believe that I am using PLA. So far, I haven't adjusted any settings - just printed exactly what's in the file I download  
> **username_2**: Same problem occurred to me, now twice. How much is the Finder's memory able/allowed to register? After erasing all but the print job, things go smooth.  
> **username_0**: Just providing an update: I've gone back and forth with FlashForge support and they're now providing suggestions of parts to replace (in ascending price). If it requires trying everything, I'll likely spend as much as a new machine.  
> **username_1**: If the commanded temperature is 220 °C and falls to 204 °C and cannot recover in time, a proper firmware would typically report a ["thermal runaway error"](/q/8466). Are you seeing this?  

---

## 1 answers

### Answer by username_3 on 2020-12-13. Score: -2

Try unplugging the USB lead as soon as the printer starts to print (I had similar issue and this worked for me).

> **Comments:**
> **username_0**: No USB is plugged in during printing  

---

