<p>This sounds as if you have bought an incorrect heater element, e.g. one for 12&nbsp;V instead of 24&nbsp;V. The CR-10 uses 24&nbsp;V. The 12&nbsp;V cartridge has a lower resistance, so when powered by 24&nbsp;V, the current is much higher and therefore also the heating power (<span class="math-container">$ {(\frac{24}{12})}^2 = 4 $</span> times higher). For details on the calculation, the <a href="/a/13313">this answer</a> on question: <a href="/q/13310">"PID autotune fails 'Temp too high' with 12 V heater cartridge but works with 24 V?"</a>. This makes the hotend heat up very fast resulting in a large overshoot. You need to replace the cartridge for one for 24&nbsp;V.</p>

<hr>

<p><em>Note that I recently experienced exactly the same problem by mixing up the cartridges see <a href="/a/13314">this answer</a>.</em></p>

CC BY-SA 4.0
2020-04-19T05:33:21.333Z
2020-04-19T05:33:21.333Z
0scar
<p>funny I have the opposite worry, I have a CR10s5 and relaxed the whole hot end with the CR10v2 one and now I get a thermal error at 170 degrees and it shuts off, should I just replace the cartridge, or do I need to replace the fans tooo</p>

CC BY-SA 4.0
2021-05-20T11:08:45.153Z
Hi, @Dominic, and welcome. Please take the [tour](https://3dprinting.stackexchange.com/tour), and please ask new questions as questions, not as answers to other questions.
Davo
CC BY-SA 4.0
2021-05-20T09:13:04.097Z
2021-05-20T09:13:04.097Z
Dominic
<p>The heater cartridge on my CR10 V2 broke so I ordered a new one(12V). After replacing it the new one heats of very quickly past the target temperature and the slowly decreases to the target. Once it hits the target temp it goes up and down by 10&nbsp;&deg;C or so during prints. During the prints there is under extrusion. I read that if the filament gets hot too high up the hotted it could cause clogs. I replaced the nozzle as well and cleaned out everything.</p>

<p>Some things that I think may have an effect:</p>

<ol>
<li>Could the new heater cartridge not be compatible?</li>
<li>does a poor solder job with heater cartridge wires have an effect</li>
<li>It's possible I messed up the thermistor when replacing heater cartridge, could that explain whats happening?</li>
<li>Is there anything else in the hot end assembly such as fans that would cause this?</li>
</ol>

CC BY-SA 4.0
2020-04-17T09:11:46.943Z
Did you buy one for the correct voltage? There are 24 V and 12 V cartridges, this sounds as if you bought a 12 V version or one of larger power? The CR-10 V2 uses 24 V. Please explain what you ordered.
0scar
CC BY-SA 4.0
2020-04-18T22:28:38.963Z
I did order 12V heater cartridge, wasn't sure which one the printer needed. I will try ordering a 24V one and see how it goes. Thank You!
Pepe481
<extrusion><creality-cr-10><heat-management><underextrusion>
CR10 V2 under extruding and heating up too quickly
Pepe481
# CR10 V2 under extruding and heating up too quickly

(Asked by: username_0 on 2020-04-17)

The heater cartridge on my CR10 V2 broke so I ordered a new one(12V). After replacing it the new one heats of very quickly past the target temperature and the slowly decreases to the target. Once it hits the target temp it goes up and down by 10 °C or so during prints. During the prints there is under extrusion. I read that if the filament gets hot too high up the hotted it could cause clogs. I replaced the nozzle as well and cleaned out everything.

Some things that I think may have an effect:

1. Could the new heater cartridge not be compatible?
2. does a poor solder job with heater cartridge wires have an effect
3. It's possible I messed up the thermistor when replacing heater cartridge, could that explain whats happening?
4. Is there anything else in the hot end assembly such as fans that would cause this?

**Tags:** extrusion, creality-cr-10, heat-management, underextrusion

> **Comments:**
> **username_1**: Did you buy one for the correct voltage? There are 24 V and 12 V cartridges, this sounds as if you bought a 12 V version or one of larger power? The CR-10 V2 uses 24 V. Please explain what you ordered.  
> **username_0**: I did order 12V heater cartridge, wasn't sure which one the printer needed. I will try ordering a 24V one and see how it goes. Thank You!  

---

## 2 answers

### Answer by username_1 on 2020-04-19. Score: 1

This sounds as if you have bought an incorrect heater element, e.g. one for 12 V instead of 24 V. The CR-10 uses 24 V. The 12 V cartridge has a lower resistance, so when powered by 24 V, the current is much higher and therefore also the heating power ($ {(\frac{24}{12})}^2 = 4 $ times higher). For details on the calculation, the [this answer](/a/13313) on question: ["PID autotune fails 'Temp too high' with 12 V heater cartridge but works with 24 V?"](/q/13310). This makes the hotend heat up very fast resulting in a large overshoot. You need to replace the cartridge for one for 24 V.

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*Note that I recently experienced exactly the same problem by mixing up the cartridges see [this answer](/a/13314).*


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### Answer by username_2 on 2021-05-20. Score: 0

funny I have the opposite worry, I have a CR10s5 and relaxed the whole hot end with the CR10v2 one and now I get a thermal error at 170 degrees and it shuts off, should I just replace the cartridge, or do I need to replace the fans tooo

> **Comments:**
> **username_3**: Hi, @username_2, and welcome. Please take the [tour](https://3dprinting.stackexchange.com/tour), and please ask new questions as questions, not as answers to other questions.  

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