<p>I was wondering if it had something to do with my Z-axis and BLTouch. When I unplugged the Z-axis on the printer, the extruder wouldn't lower, only raise; so I plugged it back in, and it moves in the right direction. The motherboard I'm using is a SKR E3 Mini V2 and the BLTouch is 3.1 On that version motherboard, the BLTouch plug has all 5 wires combined in one plug, whereas on other versions it has a three-wire plug for the BLTouch, and the wires for the Z-axis from the BLTouch have a separate two-wire plug with its own plug-in spot. But I've read about instances where users had to plug those two wires into the motherboard's default plug for the printer's Z axis which is usually unplugged. I decided to unpin the BLTouch Z-axis wires from the 5-wire plug and unpin the printer's Z-axis two wires and repin that plug with the Z-axis from the BLTouch and plug into the spot on the motherboard that is normally used by the printer's wires, and that fixed the problem. There's <a href="https://github.com/bigtreetech/BIGTREETECH-SKR-mini-E3/tree/master/firmware/V2.0" rel="nofollow noreferrer">information</a> on GitHub that the board manufacturer posted about the issue, and thankfully that was my exact problem.</p>

CC BY-SA 4.0
2021-02-22T18:17:58.683Z
2023-01-16T14:19:50.217Z
2023-01-16T14:19:50.217Z
rsadler
<p>I replaced my CR-10 motherboard with no problems and ran fine for a few weeks, then decided to add a BLTouch. BLTouch was enabled from the <code>config.h</code> during compile.</p>
<p>I had heating issues at first but eventually figured out I had the thermistors plugs swapped on the motherboard. In the past, I never used start and stop G-codes because I only printed printer upgrades off of Thingiverse while learning to print. My prints weren't starting until I learned more about G-codes and added <code>G29</code> and <code>G29</code> to my Cura start codes.</p>
<p>I tried a piece that I've printed before because I knew it worked ok. I preheated the bed and nozzle first, then started the print. The <code>G28</code> initiates and homes, then the <code>G29</code> does the 9 point bed leveling, then just sits there and does nothing.</p>
<h2>BLTouch behavior during the process</h2>
<ul>
<li>BLTouch moves to &quot;home&quot; from center, with probe up and red light</li>
<li>With the light still remaining red, BLTouch goes back to the center</li>
<li>The BLTouch light turns blue once at the center, and drops the probe and lowers until probe touches and the light turns red</li>
<li>Then raises again and the light turns blue, lowers again until probe touches bed then the light turns red again</li>
<li>The light stays red and raises Z axis a little - and stays at center, still red</li>
<li>The probe stays at center and red <strong>until reaching preheating temps</strong></li>
<li><strong>After selecting file</strong> the probe moves to 9/9 points, with probe raised and blue light (drops probe and lowers until touching and turns red, then raises and turns blue)</li>
<li>Once the <strong>last probe location is checked</strong>, BLTouch is still red and temperature settings from project file are set and heating starts</li>
<li>The setpoints of bed and nozzle are reached (<strong>successfully heated</strong>)</li>
<li>After heating, the setpoints switch to zero and temps start dropping towards the zero set point (<strong>cooldown</strong>) and never moves after that and shows status &quot;Stopped&quot;</li>
</ul>
<h2>Pronterface - manual attempts</h2>
<p>I connected through Pronterface so I could see the exact details.
When I run a <code>G28</code>, from Pronterface:</p>
<ul>
<li>It goes to lower corner and is still red</li>
<li>Returns to the center, probe drops and turns blue</li>
<li>A few seconds later it drops until touching the bed and turns red</li>
<li>Raises up again and turns blue, then drops BLTouch again until it touches the bed and turns red</li>
<li>Then raises up again, but stays red this time</li>
<li>I get an error in Pronterface <em>&quot;Stop called because of BLTouch error - restart with M999&quot;</em>.</li>
</ul>
<p>After it levels 9/9 points<sup>1</sup>, Pronterface shows a BLTouch error, the printer display shows print stopped, and the bed and nozzle setpoints had changed to zero. They both had already started cooling. I kept the start code simple just enough to get the print going.</p>
<p>I have no idea what the BLTouch error is but just that it caused two temperature settings to go to zero. Any help would be great!</p>
<hr />
<p><sup>1</sup> The 9/9 points I'm referring to is when I run <code>G29</code> and my config has 3x3 grid option selected so the <code>G29</code> probes 9 points total with the BLTouch.</p>

CC BY-SA 4.0
2021-02-14T19:12:48.900Z
Temperature is reset because printer (emergency) stops the print, I bet it is not correlated to the `G29` procedure. Please describe behaviour of the BT light during and after the process. How did you enable BL-Touch? from LCD?
octopus8
CC BY-SA 4.0
2021-02-20T17:53:05.030Z
@Greenonline Not sure how to close this but I managed to figure it out, decided to try moving the Z-axis wires from the BLTouch plug on the motherboard and plugged them into where the printers Z-axis wires plug in and that solved the problem. No more errors and the print continues now instead of shutting down after the G29 command.
rsadler
<nozzle><bltouch><bed><temperature>
BLTouch error causing bed and nozzle temp setpoints to change to zero
rsadler
# BLTouch error causing bed and nozzle temp setpoints to change to zero

(Asked by: username_0 on 2021-02-14)

I replaced my CR-10 motherboard with no problems and ran fine for a few weeks, then decided to add a BLTouch. BLTouch was enabled from the `config.h` during compile.

I had heating issues at first but eventually figured out I had the thermistors plugs swapped on the motherboard. In the past, I never used start and stop G-codes because I only printed printer upgrades off of Thingiverse while learning to print. My prints weren't starting until I learned more about G-codes and added `G29` and `G29` to my Cura start codes.

I tried a piece that I've printed before because I knew it worked ok. I preheated the bed and nozzle first, then started the print. The `G28` initiates and homes, then the `G29` does the 9 point bed leveling, then just sits there and does nothing.

## BLTouch behavior during the process

* BLTouch moves to "home" from center, with probe up and red light
* With the light still remaining red, BLTouch goes back to the center
* The BLTouch light turns blue once at the center, and drops the probe and lowers until probe touches and the light turns red
* Then raises again and the light turns blue, lowers again until probe touches bed then the light turns red again
* The light stays red and raises Z axis a little - and stays at center, still red
* The probe stays at center and red **until reaching preheating temps**
* **After selecting file** the probe moves to 9/9 points, with probe raised and blue light (drops probe and lowers until touching and turns red, then raises and turns blue)
* Once the **last probe location is checked**, BLTouch is still red and temperature settings from project file are set and heating starts
* The setpoints of bed and nozzle are reached (**successfully heated**)
* After heating, the setpoints switch to zero and temps start dropping towards the zero set point (**cooldown**) and never moves after that and shows status "Stopped"

## Pronterface - manual attempts

I connected through Pronterface so I could see the exact details.
When I run a `G28`, from Pronterface:

* It goes to lower corner and is still red
* Returns to the center, probe drops and turns blue
* A few seconds later it drops until touching the bed and turns red
* Raises up again and turns blue, then drops BLTouch again until it touches the bed and turns red
* Then raises up again, but stays red this time
* I get an error in Pronterface *"Stop called because of BLTouch error - restart with M999"*.

After it levels 9/9 points1, Pronterface shows a BLTouch error, the printer display shows print stopped, and the bed and nozzle setpoints had changed to zero. They both had already started cooling. I kept the start code simple just enough to get the print going.

I have no idea what the BLTouch error is but just that it caused two temperature settings to go to zero. Any help would be great!

---

1 The 9/9 points I'm referring to is when I run `G29` and my config has 3x3 grid option selected so the `G29` probes 9 points total with the BLTouch.

**Tags:** nozzle, bltouch, bed, temperature

> **Comments:**
> **username_1**: Temperature is reset because printer (emergency) stops the print, I bet it is not correlated to the `G29` procedure. Please describe behaviour of the BT light during and after the process. How did you enable BL-Touch? from LCD?  
> **username_0**: @Greenonline Not sure how to close this but I managed to figure it out, decided to try moving the Z-axis wires from the BLTouch plug on the motherboard and plugged them into where the printers Z-axis wires plug in and that solved the problem. No more errors and the print continues now instead of shutting down after the G29 command.  

---

## 1 answers

### Answer by username_0 on 2021-02-22. Score: 1

I was wondering if it had something to do with my Z-axis and BLTouch. When I unplugged the Z-axis on the printer, the extruder wouldn't lower, only raise; so I plugged it back in, and it moves in the right direction. The motherboard I'm using is a SKR E3 Mini V2 and the BLTouch is 3.1 On that version motherboard, the BLTouch plug has all 5 wires combined in one plug, whereas on other versions it has a three-wire plug for the BLTouch, and the wires for the Z-axis from the BLTouch have a separate two-wire plug with its own plug-in spot. But I've read about instances where users had to plug those two wires into the motherboard's default plug for the printer's Z axis which is usually unplugged. I decided to unpin the BLTouch Z-axis wires from the 5-wire plug and unpin the printer's Z-axis two wires and repin that plug with the Z-axis from the BLTouch and plug into the spot on the motherboard that is normally used by the printer's wires, and that fixed the problem. There's [information](https://github.com/bigtreetech/BIGTREETECH-SKR-mini-E3/tree/master/firmware/V2.0) on GitHub that the board manufacturer posted about the issue, and thankfully that was my exact problem.


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