<p>Turns out I was using an old (and buggy) version of the software.</p>
<p>The version I was using came on the supplied USB memory stick and was version 1.9-something.</p>
<p>I downloaded the latest version (2.0-something) off <a href="https://www.creality.com/download" rel="nofollow noreferrer">the Creality website</a> and now it doesn't appear to have the same problem.</p>
<p><a href="https://i.sstatic.net/6heE4.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/6heE4.png" alt="Yay!" /></a></p>

CC BY-SA 4.0
2021-12-17T22:08:51.750Z
Thank you for providing this info! I too, have had so many failures because the slicer would raise the supports off of the raft. And you can't tell if its printing anything until a couple hours into the print when it rises out of the resin enough to see if anything is there. So much wasted time on version 1.9!!!
Jodi
CC BY-SA 4.0
2021-10-20T08:25:40.750Z
2021-10-20T08:25:40.750Z
user-596a6526
<p>I'm trying to slice some models using the default HALOT BOX software from Creality, which comes with the <a href="https://www.creality3dofficial.com/products/halot-one-cl-60-resin-3d-printer" rel="nofollow noreferrer">Halot One</a> resin 3D printer.</p>
<p>I've oriented them at 45 degrees, and am using supports.  When I come to slice the models, the models all jump up a few millimetres, as seen in the below screenshot.</p>
<p>I thought it was just a UI bug, until the same image also appears on the printer screen, with a gap between the supports and the raft.</p>
<p><a href="https://i.sstatic.net/LTCGy.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/LTCGy.png" alt="Floating models" /></a></p>
<p>If I reset the position of the model, it goes back down as I would expect it to be, but when I click &quot;slice&quot; it moves back up again.</p>
<p><a href="https://i.sstatic.net/65fYN.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/65fYN.png" alt="One object back in place" /></a></p>
<p>My settings are as follows:</p>
<p><a href="https://i.sstatic.net/Nsp5G.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Nsp5G.png" alt="Slicer settings" /></a></p>
<p>How do I fix this?</p>

CC BY-SA 4.0
2021-10-19T14:02:34.453Z
height from Raft
Trish
CC BY-SA 4.0
2021-10-20T06:22:47.677Z
@Trish Just tried messing around with that, and it appears that defines how far up the model is moved before the supports are created. You can see in [this image](https://i.sstatic.net/Z2t7j.png) that it's touching the bottom, and the "Generate support" button is actually disabled (hard to see, but it is). When put it back to 6mm, it can generate supports and [looks like this](https://i.sstatic.net/6JL8q.png) before trying to slice (after which it jumps up again as per the question).
user-596a6526
CC BY-SA 4.0
2021-10-20T06:44:39.887Z
Have you tried "height from Raft 0.2" for a very tiny gap?
Trish
CC BY-SA 4.0
2021-10-20T08:07:50.217Z
@Trish the lowest it lets me go is 2mm.  I tried that, but it still jumps up, so I tried setting the raft height higher but it still jumps up beyond that as well.  Maybe I need to file a bug report with the developers, but it's a bit annoying I can only use the HALOT BOX software and not something of my choice :(
user-596a6526
CC BY-SA 4.0
2021-10-20T08:26:37.090Z
@Trish So I did what I should have done at the start, and checked for an updated version of the software, which now appears to work!  Annoyingly when I ran "Check for updates" within the software it said I was using the latest version, but there was actually a newer version on the Creality website.
user-596a6526
<slicing><resin><creality>
HALOT BOX makes objects with support move up
user-596a6526
# HALOT BOX makes objects with support move up

(Asked by: username_0 on 2021-10-19)

I'm trying to slice some models using the default HALOT BOX software from Creality, which comes with the [Halot One](https://www.creality3dofficial.com/products/halot-one-cl-60-resin-3d-printer) resin 3D printer.

I've oriented them at 45 degrees, and am using supports. When I come to slice the models, the models all jump up a few millimetres, as seen in the below screenshot.

I thought it was just a UI bug, until the same image also appears on the printer screen, with a gap between the supports and the raft.

[![Floating models](https://i.sstatic.net/LTCGy.png)](https://i.sstatic.net/LTCGy.png)

If I reset the position of the model, it goes back down as I would expect it to be, but when I click "slice" it moves back up again.

[![One object back in place](https://i.sstatic.net/65fYN.png)](https://i.sstatic.net/65fYN.png)

My settings are as follows:

[![Slicer settings](https://i.sstatic.net/Nsp5G.png)](https://i.sstatic.net/Nsp5G.png)

How do I fix this?

**Tags:** slicing, resin, creality

> **Comments:**
> **username_1**: height from Raft  
> **username_0**: @username_1 Just tried messing around with that, and it appears that defines how far up the model is moved before the supports are created. You can see in [this image](https://i.sstatic.net/Z2t7j.png) that it's touching the bottom, and the "Generate support" button is actually disabled (hard to see, but it is). When put it back to 6mm, it can generate supports and [looks like this](https://i.sstatic.net/6JL8q.png) before trying to slice (after which it jumps up again as per the question).  
> **username_1**: Have you tried "height from Raft 0.2" for a very tiny gap?  
> **username_0**: @username_1 the lowest it lets me go is 2mm.  I tried that, but it still jumps up, so I tried setting the raft height higher but it still jumps up beyond that as well.  Maybe I need to file a bug report with the developers, but it's a bit annoying I can only use the HALOT BOX software and not something of my choice :(  
> **username_0**: @username_1 So I did what I should have done at the start, and checked for an updated version of the software, which now appears to work!  Annoyingly when I ran "Check for updates" within the software it said I was using the latest version, but there was actually a newer version on the Creality website.  

---

## 1 answers

### Answer by username_0 on 2021-10-20. Score: 3 | Accepted answer

Turns out I was using an old (and buggy) version of the software.

The version I was using came on the supplied USB memory stick and was version 1.9-something.

I downloaded the latest version (2.0-something) off [the Creality website](https://www.creality.com/download) and now it doesn't appear to have the same problem.

[![Yay!](https://i.sstatic.net/6heE4.png)](https://i.sstatic.net/6heE4.png)

> **Comments:**
> **username_2**: Thank you for providing this info! I too, have had so many failures because the slicer would raise the supports off of the raft. And you can't tell if its printing anything until a couple hours into the print when it rises out of the resin enough to see if anything is there. So much wasted time on version 1.9!!!  

---

