<p>Yes - you should be able to turn the extruder by hand when it is unplugged and therefore not powered.</p>
<p>The V2 comes with a blue plastic knob for this purpose, it may be too small to turn the shaft by hand.</p>
<p>When powered and &quot;steppers enabled&quot; the motors need a lot more force to overcome, but even that can be done by hand or a machine crash.</p>
<p>If you can't turn the extruder at all, its probably toast.   That you've tested other ports on the board is excellent problem solving.</p>
<p>Whatever damaged the motor has likely damaged the board too, or vise versa.</p>
<p>You likely need both parts replaced to get this printer working again.   Could be expensive - you might want to compare cost of parts with cost of a new printer, remembering there may be other non-functional components still undiscovered.</p>
<p>Plausibly, with a dead extruder, you could slap a laser on this unit and make it a dedicated burner.  The creality laser module is around $50 USD.</p>

CC BY-SA 4.0
2022-05-10T01:32:46.730Z
Thank-you! That’s what I was thinking, but good to know for sure!
Doug
CC BY-SA 4.0
2022-05-10T00:51:51.727Z
2022-05-10T03:14:04.677Z
2022-05-10T03:14:04.677Z
Criggie
<p>Criggie's answer is basically correct, but I disagree with the conclusion that it:</p>
<blockquote>
<p>Could be expensive - you might want to compare cost of parts with cost of a new printer, remembering there may be other non-functional components still undiscovered.</p>
</blockquote>
<p>If you want to turn the Ender 3 into a decent printer, the controller board is one of the components you want to replace anyway, since it comes with either (old models) extremely loud and poorly performing A4988 stepper drivers or (newer models) TMC2208 stepper drivers hard-wired in a mode where they don't work well and malfunction if you enable Linear Advance (which is critical to getting decent prints on a bowden extruder system). Good boardsthat are exact fits for the housing and cable connectors, with TMC2209 steppers that lack the above problems, can be had for $35 or so.</p>
<p>If the motor is dead, that's a pain but not expensive to replace. Equivalent motors are available for $15 or so all over the place, or you could make the upgrade to a light-weight geared direct drive extruder with pancake stepper instead of the large NEMA 17 (which negates pretty much all of the disadvantages of direct drive and gives you a much better printer than you started with).</p>

CC BY-SA 4.0
2022-05-10T19:17:32.820Z
Thanks! I ordered a replacement v4.2.7 control board. Any specific recommendations on the "a light-weight geared direct drive extruder with pancake stepper instead of the large NEMA 17"? I mine as well upgrade if I'm replacing stuff.
Doug
CC BY-SA 4.0
2022-05-10T19:56:31.357Z
@Doug: I would not get that board -- it's the Creality one with the same problem I described. Get an SKR E3 Mini or another one that lets you control the mode the TMC steppers run in.
R.. GitHub STOP HELPING ICE
CC BY-SA 4.0
2022-05-10T19:57:38.097Z
The Sherpa Mini is probably the best lightweight direct drive, but there are several semi-light Bondtech models folks like as well as classics like the Orbiter.
R.. GitHub STOP HELPING ICE
CC BY-SA 4.0
2022-05-10T12:52:17.990Z
2022-05-10T12:52:17.990Z
R.. GitHub STOP HELPING ICE
<p>Should I be able to hand turn the stepper motor for the extruder of an Ender 3?</p>
<p>Trying to figure out why the motor isn’t turning on a new to me, never used, but out-of-warranty Ender 3.</p>
<p>Swapping controller cables I discovered the extruder port on the motherboard is dead, but even if I put it on the X axis and manually move the axis it makes the sound like it should move, but doesn’t actually move at all.</p>
<p>Trying to figure out if it’s seized or something. Doing a resistance test with a multimeter shows a resistance of 4 for either of the two pairs of wires. I am not sure what else to test.</p>
<p>I have a hard time believing I need a new control board and a new stepper motor, but maybe two things are broke.</p>
<p>Thanks for the help!</p>
<hr />
<h2>EDIT - Got the Extruder Working</h2>
<p>After the comments here mentioned that &quot;Yes, it should be able to be moved by hand&quot;, curiosity got the better of me and I said, &quot;Well, if its broken, let's see why&quot;.</p>
<p>I did the following:</p>
<ol>
<li>I tried to turn the stepper motor by hand again, just to confirm I wasn't crazy from the day before when I tried it. It wouldn't budge.</li>
<li>I removed all four screws on the bottom of the stepper motor and attempted to pry things apart. While fiddling with it, I thought I saw the stepper motor turn.</li>
<li>Sure enough, I now tried to spin the stepper motor and it moved relatively easily.</li>
<li>I put the 4 screws back in place and validated I could still hand turn the motor. I could in fact do so.</li>
<li>I hooked the stepper motor back up to the X axis controller and told it to move, and sure enough now it moves and works!</li>
<li>Just as a sanity check, I then hooked it up to the extruder controller and it again wouldn't turn.</li>
</ol>
<p>I'm going to try what @towe recommended to make sure the controller board is in fact fried, but I <em>think</em> I might JUST have a fried board and not a fried motor.</p>

CC BY-SA 4.0
2022-05-10T03:58:45.337Z
The extruder port might not actually be dead - Marlin has an idiotic function turned on by default that prevents extruder movement if the hotend is not up to temperature.
Try sending `M302 S0` or `M302 P1` to the printer to disable that and try the port again.

I agree with the existing answer that your extruder stepper motor is likely damaged.
towe
<creality-ender-3><troubleshooting><extruder><motor>
Ender 3: Extruder Stepper Motor - Hand Turn
Doug
# Ender 3: Extruder Stepper Motor - Hand Turn

(Asked by: username_0 on 2022-05-10)

Should I be able to hand turn the stepper motor for the extruder of an Ender 3?

Trying to figure out why the motor isn’t turning on a new to me, never used, but out-of-warranty Ender 3.

Swapping controller cables I discovered the extruder port on the motherboard is dead, but even if I put it on the X axis and manually move the axis it makes the sound like it should move, but doesn’t actually move at all.

Trying to figure out if it’s seized or something. Doing a resistance test with a multimeter shows a resistance of 4 for either of the two pairs of wires. I am not sure what else to test.

I have a hard time believing I need a new control board and a new stepper motor, but maybe two things are broke.

Thanks for the help!

---

## EDIT - Got the Extruder Working

After the comments here mentioned that "Yes, it should be able to be moved by hand", curiosity got the better of me and I said, "Well, if its broken, let's see why".

I did the following:

1. I tried to turn the stepper motor by hand again, just to confirm I wasn't crazy from the day before when I tried it. It wouldn't budge.
2. I removed all four screws on the bottom of the stepper motor and attempted to pry things apart. While fiddling with it, I thought I saw the stepper motor turn.
3. Sure enough, I now tried to spin the stepper motor and it moved relatively easily.
4. I put the 4 screws back in place and validated I could still hand turn the motor. I could in fact do so.
5. I hooked the stepper motor back up to the X axis controller and told it to move, and sure enough now it moves and works!
6. Just as a sanity check, I then hooked it up to the extruder controller and it again wouldn't turn.

I'm going to try what @username_1 recommended to make sure the controller board is in fact fried, but I *think* I might JUST have a fried board and not a fried motor.

**Tags:** creality-ender-3, troubleshooting, extruder, motor

> **Comments:**
> **username_1**: The extruder port might not actually be dead - Marlin has an idiotic function turned on by default that prevents extruder movement if the hotend is not up to temperature. Try sending `M302 S0` or `M302 P1` to the printer to disable that and try the port again.  I agree with the existing answer that your extruder stepper motor is likely damaged.  

---

## 2 answers

### Answer by username_2 on 2022-05-10. Score: 2 | Accepted answer

Yes - you should be able to turn the extruder by hand when it is unplugged and therefore not powered.

The V2 comes with a blue plastic knob for this purpose, it may be too small to turn the shaft by hand.

When powered and "steppers enabled" the motors need a lot more force to overcome, but even that can be done by hand or a machine crash.

If you can't turn the extruder at all, its probably toast. That you've tested other ports on the board is excellent problem solving.

Whatever damaged the motor has likely damaged the board too, or vise versa.

You likely need both parts replaced to get this printer working again. Could be expensive - you might want to compare cost of parts with cost of a new printer, remembering there may be other non-functional components still undiscovered.

Plausibly, with a dead extruder, you could slap a laser on this unit and make it a dedicated burner. The creality laser module is around $50 USD.

> **Comments:**
> **username_0**: Thank-you! That’s what I was thinking, but good to know for sure!  

---

### Answer by username_3 on 2022-05-10. Score: 1

username_2's answer is basically correct, but I disagree with the conclusion that it:

> Could be expensive - you might want to compare cost of parts with cost of a new printer, remembering there may be other non-functional components still undiscovered.

If you want to turn the Ender 3 into a decent printer, the controller board is one of the components you want to replace anyway, since it comes with either (old models) extremely loud and poorly performing A4988 stepper drivers or (newer models) TMC2208 stepper drivers hard-wired in a mode where they don't work well and malfunction if you enable Linear Advance (which is critical to getting decent prints on a bowden extruder system). Good boardsthat are exact fits for the housing and cable connectors, with TMC2209 steppers that lack the above problems, can be had for $35 or so.

If the motor is dead, that's a pain but not expensive to replace. Equivalent motors are available for $15 or so all over the place, or you could make the upgrade to a light-weight geared direct drive extruder with pancake stepper instead of the large NEMA 17 (which negates pretty much all of the disadvantages of direct drive and gives you a much better printer than you started with).

> **Comments:**
> **username_0**: Thanks! I ordered a replacement v4.2.7 control board. Any specific recommendations on the "a light-weight geared direct drive extruder with pancake stepper instead of the large NEMA 17"? I mine as well upgrade if I'm replacing stuff.  
> **username_3**: @username_0: I would not get that board -- it's the Creality one with the same problem I described. Get an SKR E3 Mini or another one that lets you control the mode the TMC steppers run in.  
> **username_3**: The Sherpa Mini is probably the best lightweight direct drive, but there are several semi-light Bondtech models folks like as well as classics like the Orbiter.  

---

