<p>Your Z-endstop assembly is clearly too high. Referring to your own first foto you see that the switch on the Z-endstop mount is nearly touching the bottom of the X-Z mounting.</p>
<p><a href="https://i.sstatic.net/GUPv9.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/GUPv9.png" alt="enter image description here" /></a></p>
<p>You need to adjust the whole mount by loosening the 2 hex key screws and lower the assembly (move in the direction of the blue arrow):</p>
<p><a href="https://i.sstatic.net/fHmi1.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/fHmi1.png" alt="enter image description here" /></a>
<em><a href="https://m.all3dp.com/2/ender-3-pro-z-offset/" rel="nofollow noreferrer">Source: Larry Wood via All3DP</a></em></p>
<p>Before lowering the Z-endstop mount first screw in all the levelling/tramming screws under the build plate/heated bef a little and position the nozzle a little above the build plate; when the mount is fastened you can move the build plate up a little and tram the complete bed surface.</p>
<hr />
<p><em><a href="https://www.all3dp.com/2/ender-3-pro-z-offset/" rel="nofollow noreferrer">This All3D article</a> describes the above in more detail, but the basics are covered above.</em></p>

CC BY-SA 4.0
2022-02-26T17:28:44.697Z
I did all this and when I auto home, the Z still stops well above the print bed like a whole 5 mm. I even tried manually adjusting the Z-axis and setting home and then auto home but it still stops high above the bed. I also try raising the bed but the knobs become so loose they fall off.
desperrrr
CC BY-SA 4.0
2022-02-26T23:56:26.180Z
@desperrrr Then you are maybe mistakingly doing something wrong? This is the way to get the nozzle to the build plate level. Maybe you can edit your question with more specifics, e.g. describe in steps what you do, and add a photo where Z=0. Note that after homing the nozzle is always raised, so be sure to guide it to Z=0.
0scar
CC BY-SA 4.0
2022-02-26T07:53:23.223Z
2022-03-15T15:20:40.243Z
2022-03-15T15:20:40.243Z
0scar
<p>Flash the firmware. If that doesn't fix it then you have a defective printer assuming everything else in your question and comments is correct.</p>

CC BY-SA 4.0
2022-03-15T14:51:21.957Z
Could you [edit] and expand your answer? Do you mean re-flash the firmware with the same version, in case it has become corrupted or with a newer version that fixes a known issue?
Greenonline
CC BY-SA 4.0
2022-03-15T15:05:08.187Z
@Greenonline it makes no difference, either will fix the problem if it's a firmware problem. It's not an esoteric edge case problem, it's a core functionality issue.
Kilisi
CC BY-SA 4.0
2022-03-13T06:48:25.817Z
2022-03-13T06:48:25.817Z
Kilisi
<p>So I just got my first 3D printer the Ender 3 Pro. My nozzle is a bit too high (first image) and this is what happened after my first test print (second image).</p>
<p>I saved for a while to buy this and I’m really upset about this.</p>
<p><a href="https://i.sstatic.net/x1wNg.jpg" rel="nofollow noreferrer" title="Photo of Ender 3 Pro nozzle well above the build plate"><img src="https://i.sstatic.net/x1wNg.jpg" alt="Photo of Ender 3 Pro nozzle well above the build plate" title="Photo of Ender 3 Pro nozzle well above the build plate" /></a></p>
<p><a href="https://i.sstatic.net/SRbKI.jpg" rel="nofollow noreferrer" title="Photo of a model printed halfway through with 'spaghetti'"><img src="https://i.sstatic.net/SRbKI.jpg" alt="Photo of a model printed halfway through with 'spaghetti'" title="Photo of a model printed halfway through with 'spaghetti'" /></a></p>
<p><a href="https://i.sstatic.net/Gt4h1.jpg" rel="nofollow noreferrer" title="Photo of a model printed halfway through with 'spaghetti' but from the side"><img src="https://i.sstatic.net/Gt4h1.jpg" alt="Photo of a model printed halfway through with 'spaghetti' but from the side" title="Photo of a model printed halfway through with 'spaghetti' but from the side" /></a></p>
<p><a href="https://i.sstatic.net/QrEJo.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/QrEJo.jpg" alt="enter image description here" /></a></p>
<p><a href="https://i.sstatic.net/D480L.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/D480L.jpg" alt="enter image description here" /></a></p>

CC BY-SA 4.0
2022-02-26T02:56:38.660Z
Have you checked to make sure that the Z endstop is properly positioned according to the assembly instructions?
agarza
CC BY-SA 4.0
2022-02-26T03:03:59.827Z
I’m pretty sure it’s in correctly. I added 2 pictures of it to the post (should I remove the green oil or whatever it is?)
desperrrr
CC BY-SA 4.0
2022-02-26T04:00:08.607Z
The Z endstop (or limit switch) is in your first photo on the left-hand side. It is attached to the outside of the vertical rail. If that is not set properly the nozzle will be too high off the bed.
agarza
CC BY-SA 4.0
2022-02-26T04:50:30.143Z
Sorry for the dumb questions but how do you mean “properly”?
desperrrr
CC BY-SA 4.0
2022-02-26T05:07:48.530Z
The Z endstop should be positioned so that when the nozzle is just touching the build plate the limit switch is triggered. It may take a bit to align correctly. Also make sure that the Z endstop does not rotate when you tighten the screws; this can effect the nozzle height.
agarza
CC BY-SA 4.0
2022-02-26T07:59:12.303Z
Hi, welcome to 3DPrinting.SE! Don't be upset, it is s minor issue that is easily fixed! Note, the title "Nozzle too far from bed, prints fail" might be a better description of your problem?.The current title hints to an unlevel/untrammed bed, while the issue is an overall offset. You can [edit] your question!  Read my answer below and the link to the article, you should be up and running in a jiffy!
0scar
CC BY-SA 4.0
2022-02-26T18:06:40.127Z
Hi. I followed what you said in your answer and the article but it’s still too high. Read my comments on the answer for more detail
desperrrr
CC BY-SA 4.0
2022-02-26T20:26:07.543Z
unrelated to your problem, but you might want to remove the excess grease from the screw.
Trish
<creality-ender-3><heated-bed><bed-leveling><nozzle><bed>
Nozzle not level and first print failed
desperrrr
# Nozzle not level and first print failed

(Asked by: username_0 on 2022-02-26)

So I just got my first 3D printer the Ender 3 Pro. My nozzle is a bit too high (first image) and this is what happened after my first test print (second image).

I saved for a while to buy this and I’m really upset about this.

[![Photo of Ender 3 Pro nozzle well above the build plate](https://i.sstatic.net/x1wNg.jpg "Photo of Ender 3 Pro nozzle well above the build plate")](https://i.sstatic.net/x1wNg.jpg "Photo of Ender 3 Pro nozzle well above the build plate")

[![Photo of a model printed halfway through with 'spaghetti'](https://i.sstatic.net/SRbKI.jpg "Photo of a model printed halfway through with 'spaghetti'")](https://i.sstatic.net/SRbKI.jpg "Photo of a model printed halfway through with 'spaghetti'")

[![Photo of a model printed halfway through with 'spaghetti' but from the side](https://i.sstatic.net/Gt4h1.jpg "Photo of a model printed halfway through with 'spaghetti' but from the side")](https://i.sstatic.net/Gt4h1.jpg "Photo of a model printed halfway through with 'spaghetti' but from the side")

[![enter image description here](https://i.sstatic.net/QrEJo.jpg)](https://i.sstatic.net/QrEJo.jpg)

[![enter image description here](https://i.sstatic.net/D480L.jpg)](https://i.sstatic.net/D480L.jpg)

**Tags:** creality-ender-3, heated-bed, bed-leveling, nozzle, bed

> **Comments:**
> **username_1**: Have you checked to make sure that the Z endstop is properly positioned according to the assembly instructions?  
> **username_0**: I’m pretty sure it’s in correctly. I added 2 pictures of it to the post (should I remove the green oil or whatever it is?)  
> **username_1**: The Z endstop (or limit switch) is in your first photo on the left-hand side. It is attached to the outside of the vertical rail. If that is not set properly the nozzle will be too high off the bed.  
> **username_0**: Sorry for the dumb questions but how do you mean “properly”?  
> **username_1**: The Z endstop should be positioned so that when the nozzle is just touching the build plate the limit switch is triggered. It may take a bit to align correctly. Also make sure that the Z endstop does not rotate when you tighten the screws; this can effect the nozzle height.  
> **username_2**: Hi, welcome to 3DPrinting.SE! Don't be upset, it is s minor issue that is easily fixed! Note, the title "Nozzle too far from bed, prints fail" might be a better description of your problem?.The current title hints to an unlevel/untrammed bed, while the issue is an overall offset. You can [edit] your question!  Read my answer below and the link to the article, you should be up and running in a jiffy!  
> **username_0**: Hi. I followed what you said in your answer and the article but it’s still too high. Read my comments on the answer for more detail  
> **username_3**: unrelated to your problem, but you might want to remove the excess grease from the screw.  

---

## 2 answers

### Answer by username_2 on 2022-02-26. Score: 5

Your Z-endstop assembly is clearly too high. Referring to your own first foto you see that the switch on the Z-endstop mount is nearly touching the bottom of the X-Z mounting.

[![enter image description here](https://i.sstatic.net/GUPv9.png)](https://i.sstatic.net/GUPv9.png)

You need to adjust the whole mount by loosening the 2 hex key screws and lower the assembly (move in the direction of the blue arrow):

[![enter image description here](https://i.sstatic.net/fHmi1.png)](https://i.sstatic.net/fHmi1.png)
*[Source: Larry Wood via All3DP](https://m.all3dp.com/2/ender-3-pro-z-offset/)*

Before lowering the Z-endstop mount first screw in all the levelling/tramming screws under the build plate/heated bef a little and position the nozzle a little above the build plate; when the mount is fastened you can move the build plate up a little and tram the complete bed surface.

---

*[This All3D article](https://www.all3dp.com/2/ender-3-pro-z-offset/) describes the above in more detail, but the basics are covered above.*

> **Comments:**
> **username_0**: I did all this and when I auto home, the Z still stops well above the print bed like a whole 5 mm. I even tried manually adjusting the Z-axis and setting home and then auto home but it still stops high above the bed. I also try raising the bed but the knobs become so loose they fall off.  
> **username_2**: @username_0 Then you are maybe mistakingly doing something wrong? This is the way to get the nozzle to the build plate level. Maybe you can edit your question with more specifics, e.g. describe in steps what you do, and add a photo where Z=0. Note that after homing the nozzle is always raised, so be sure to guide it to Z=0.  

---

### Answer by username_4 on 2022-03-13. Score: -1

Flash the firmware. If that doesn't fix it then you have a defective printer assuming everything else in your question and comments is correct.

> **Comments:**
> **username_5**: Could you [edit] and expand your answer? Do you mean re-flash the firmware with the same version, in case it has become corrupted or with a newer version that fixes a known issue?  
> **username_4**: @username_5 it makes no difference, either will fix the problem if it's a firmware problem. It's not an esoteric edge case problem, it's a core functionality issue.  

---

