Answers.Body: <p>The civicrm directory under wp-content/uploads was not deleted when I deleted CiviCRM through the WordPress plugins interface. I deleted that manually using cPanel, and the install went normally.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-17T20:33:47.953Z
Answers.LastActivityDate: 2017-05-17T20:33:47.953Z
Answers.UserDisplayName: user1147171
Answers.Body: <p>If you unpacked the zip file in /wp-content/plugins as user root and that whole directory tree is owned by www-data or a similar user, that would be the problem.</p>
  
  <p>Try ls -l one level back in the directory, see what username owns the files. If it's www-data, this incantation would fix it:</p>
  
  <p>chmod -R www-data ./plugins
  <br>
  chgrp -R www-data ./plugins</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-05-16T16:38:41.870Z
Answers.LastActivityDate: 2017-05-16T16:38:41.870Z
Answers.UserDisplayName: Ray
Body: <p>I've been having <a href="https://civicrm.stackexchange.com/questions/18560/cant-edit-scheduled-job-page-not-formatted-api-call-missing">problems</a> trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and deleted CiviCRM 4.7.19, deleted and recreated the MySQL database, and uploaded, extracted and activated CiviCRM 4.7.17. </p>
  
  <p>When I go to Settings on the WordPress dashboard, I don't see "CiviCRM Installer". </p>
  
  <p>When I try <a href="http://&lt;my_wordpress_home" rel="nofollow noreferrer">http://&lt;my_wordpress_home</a>>/wp-admin/options-general.php?page=civicrm-install</p>
  
  <p>I get "Sorry, you are not allowed to access this page."  (Even though I am logged in as a WordPress administrator in another tab.)</p>
  
  <p>I'm pretty new to CiviCRM and not sure where to go from here. Thanks for any tips you can provide.</p>
  
  <p>WordPress 4.7.4 running on Linux.</p>
  
  <p><a href="http://connectionpracticecoach.com" rel="nofollow noreferrer">http://connectionpracticecoach.com</a></p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-05-16T07:09:14.057Z
Comments.Text: Have you checked the file permissions?  The account running the webserver software has to be able to read all the civi files and write to some directories.
Comments.UserDisplayName: Aidan
Tags: <wordpress><installation><4.7>
Title: WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19
ThreadText: # WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19
  
  (Asked by: username_0 on 2017-05-16)
  
  I've been having [problems](https://civicrm.stackexchange.com/questions/18560/cant-edit-scheduled-job-page-not-formatted-api-call-missing) trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and deleted CiviCRM 4.7.19, deleted and recreated the MySQL database, and uploaded, extracted and activated CiviCRM 4.7.17.
  
  When I go to Settings on the WordPress dashboard, I don't see "CiviCRM Installer".
  
  When I try [http://>/wp-admin/options-general.php?page=civicrm-install](http://<my_wordpress_home)
  
  I get "Sorry, you are not allowed to access this page." (Even though I am logged in as a WordPress administrator in another tab.)
  
  I'm pretty new to CiviCRM and not sure where to go from here. Thanks for any tips you can provide.
  
  WordPress 4.7.4 running on Linux.
  
  <http://connectionpracticecoach.com>
  
  **Tags:** wordpress, installation, 4.7
  
  > **Comments:**
  > **username_1**: Have you checked the file permissions?  The account running the webserver software has to be able to read all the civi files and write to some directories.  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_0 on 2017-05-17. Score: 1
  
  The civicrm directory under wp-content/uploads was not deleted when I deleted CiviCRM through the WordPress plugins interface. I deleted that manually using cPanel, and the install went normally.
  
  
  ---
  
  ### Answer by username_2 on 2017-05-16. Score: 0
  
  If you unpacked the zip file in /wp-content/plugins as user root and that whole directory tree is owned by www-data or a similar user, that would be the problem.
  
  Try ls -l one level back in the directory, see what username owns the files. If it's www-data, this incantation would fix it:
  
  chmod -R www-data ./plugins
    
  chgrp -R www-data ./plugins
  
  
  ---
  
  