Answers.Body: <p>This error is unfortunately not enough information to go on.  I would suggest checking your <a href="https://civicrm.stackexchange.com/questions/15931/where-are-the-configandlog-and-templates-c-directories">CiviCRM log</a> and perhaps your web server's error log as well.</p>
  
  <p>If I had to hazard a guess though - it's possible that some element of your Joomla theme is adding text (perhaps a header or footer) to every page - and this is causing the PDF to be incorrectly formatted.  If that's the case, you should see this same error when you print any PDF.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-02-28T04:11:46.547Z
Answers.LastActivityDate: 2019-02-28T04:11:46.547Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Body: <p>I got the above error message when trying to print mailing labels. I have here a screen cap of the entire message and I'd appreciate it if you could please help me resolve this issue.</p>
  
  <p>Thanks</p>
  
  <p><a href="https://i.sstatic.net/TYbqB.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/TYbqB.png" alt="enter image description here"></a></p>
  
Tags: <civimail>
Title: "This site can't be reached" error message when trying to
ThreadText: # "This site can't be reached" error message when trying to
  
  (Asked by: username_0 on 2019-02-27)
  
  I got the above error message when trying to print mailing labels. I have here a screen cap of the entire message and I'd appreciate it if you could please help me resolve this issue.
  
  Thanks
  
  [![enter image description here](https://i.sstatic.net/TYbqB.png)](https://i.sstatic.net/TYbqB.png)
  
  **Tags:** civimail
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2019-02-28. Score: 1
  
  This error is unfortunately not enough information to go on. I would suggest checking your [CiviCRM log](https://civicrm.stackexchange.com/questions/15931/where-are-the-configandlog-and-templates-c-directories) and perhaps your web server's error log as well.
  
  If I had to hazard a guess though - it's possible that some element of your Joomla theme is adding text (perhaps a header or footer) to every page - and this is causing the PDF to be incorrectly formatted. If that's the case, you should see this same error when you print any PDF.
  
  
  ---
  
  