Answers.Body: <p>A JIRA issue is now filed at <a href="https://issues.civicrm.org/jira/browse/CRM-21815" rel="nofollow noreferrer">https://issues.civicrm.org/jira/browse/CRM-21815</a> which provides this change into core.</p>
  
  <p>Patch is at <a href="https://github.com/civicrm/civicrm-core/pull/11736" rel="nofollow noreferrer">https://github.com/civicrm/civicrm-core/pull/11736</a> which should be a part of 4.7.32 release.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-28T11:05:21.250Z
Answers.LastActivityDate: 2018-02-28T11:05:21.250Z
Answers.UserDisplayName: jitendra - fuzion
Body: <p>Client is wondering why when a Case is reopened it does not regain the Case Roles it had when it was closed.</p>
  
  <p>Seems a fair enough question.</p>
  
  <p>So perhaps the follow on question is - will a patch to fix this be accepted or will others  argue this may not be the desired outcome?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-02-28T06:40:07.443Z
Comments.Text: I'm pretty sure they used to stick around - maybe something changed recently. Otherwise you wouldn't be able to see what they were on closed cases. Question: When it was reopened was the start date changed? That might be a cause - the new start date being later than the relationship end date.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2018-02-28T06:44:36.017Z
Comments.Text: More info: See line 195 in https://github.com/civicrm/civicrm-core/blob/master/CRM/Case/Form/Activity/ChangeCaseStatus.php. The code is still there to re-open them, so it's clearly intended to do that.
Comments.UserDisplayName: Demerit
Tags: <civicase>
Title: If a civicase is reopened why isn't the Case Coordinator (and other roles) reinstated?
ThreadText: # If a civicase is reopened why isn't the Case Coordinator (and other roles) reinstated?
  
  (Asked by: username_0 on 2018-02-28)
  
  Client is wondering why when a Case is reopened it does not regain the Case Roles it had when it was closed.
  
  Seems a fair enough question.
  
  So perhaps the follow on question is - will a patch to fix this be accepted or will others argue this may not be the desired outcome?
  
  **Tags:** civicase
  
  > **Comments:**
  > **username_1**: I'm pretty sure they used to stick around - maybe something changed recently. Otherwise you wouldn't be able to see what they were on closed cases. Question: When it was reopened was the start date changed? That might be a cause - the new start date being later than the relationship end date.  
  > **username_1**: More info: See line 195 in https://github.com/civicrm/civicrm-core/blob/master/CRM/Case/Form/Activity/ChangeCaseStatus.php. The code is still there to re-open them, so it's clearly intended to do that.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2018-02-28. Score: 2 | Accepted answer
  
  A JIRA issue is now filed at <https://issues.civicrm.org/jira/browse/CRM-21815> which provides this change into core.
  
  Patch is at <https://github.com/civicrm/civicrm-core/pull/11736> which should be a part of 4.7.32 release.
  
  
  ---
  
  