Answers.Body: <p>Please try to add Image tool and upload your image using the Image tool that should work correctly - please try the same against Demo server </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-10-29T13:51:33.317Z
Answers.LastActivityDate: 2015-10-29T13:51:33.317Z
Answers.UserDisplayName: Ramesh - ARTECH Consultancy
Answers.Body: <p>There were instructions here suggesting using the image path of sites/files/etc ... and yes I mean without a leading slash</p>
  
  <p>I was slightly doubtful of this but it definitely fixed the problem in our case, so using</p>
  
  <pre><code>&lt;img src="sites/example.org/files/logo.png"&gt;
  </code></pre>
  
  <p>worked for us.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-12-19T22:44:36.747Z
Answers.LastActivityDate: 2017-12-19T22:44:36.747Z
Answers.UserDisplayName: petednz - fuzion
Body: <p>When using the "Print PDF letter for Contacts" action, I tried to add an image and when I downloaded the PDF file, in place of the image, said "Image not readable or empty" </p>
  
  <p>I've tried all the solutions listed here: <a href="https://stackoverflow.com/questions/25558449/dompdf-image-not-readable-or-empty">https://stackoverflow.com/questions/25558449/dompdf-image-not-readable-or-empty</a> and nothing. </p>
  
  <p>Thks</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-11-20T12:31:36.600Z
Comments.Text: Sorry, I'm a newcomer. :-)
Comments.UserDisplayName: Max
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-11-20T12:38:14.917Z
Comments.Text: I'm uploading the image from CKEditor. My Drupal version is 7.41 and Civi 4.6.10
Comments.UserDisplayName: Max
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-11-20T14:38:54.250Z
Comments.Text: This will happen only if the image is not available - saying if your image is in your PC - so please move the image to the instance and then try uploading the image that should work
Comments.UserDisplayName: Ramesh - ARTECH Consultancy
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-29T14:14:35.630Z
Comments.Text: When you say "Image Tool" are you referring to CKEditor?, I'm using CKEditor for upload the image. Thks
Comments.UserDisplayName: Max
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-29T14:28:30.523Z
Comments.Text: yes, then are you uploading the image and selecting the image - from the tool
Comments.UserDisplayName: Ramesh - ARTECH Consultancy
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-29T14:29:22.287Z
Comments.Text: what version of Civi are you using ?? and are you using drupal ??
Comments.UserDisplayName: Ramesh - ARTECH Consultancy
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-10-29T14:31:37.823Z
Comments.Text: Please don't give your comment against Answer this will not trigger an notification for me please try to add your comment in the add a comment option - so I will get an notification - thanks
Comments.UserDisplayName: Ramesh - ARTECH Consultancy
Tags: <pdf>
Title: Print PDF Letter. Image not readable or empty
ThreadText: # Print PDF Letter. Image not readable or empty
  
  (Asked by: username_0 on 2015-10-29)
  
  When using the "Print PDF letter for Contacts" action, I tried to add an image and when I downloaded the PDF file, in place of the image, said "Image not readable or empty"
  
  I've tried all the solutions listed here: <https://stackoverflow.com/questions/25558449/dompdf-image-not-readable-or-empty> and nothing.
  
  Thks
  
  **Tags:** pdf
  
  > **Comments:**
  > **username_0**: When you say "Image Tool" are you referring to CKEditor?, I'm using CKEditor for upload the image. Thks  
  > **username_1**: yes, then are you uploading the image and selecting the image - from the tool  
  > **username_1**: what version of Civi are you using ?? and are you using drupal ??  
  > **username_1**: Please don't give your comment against Answer this will not trigger an notification for me please try to add your comment in the add a comment option - so I will get an notification - thanks  
  > **username_0**: Sorry, I'm a newcomer. :-)  
  > **username_0**: I'm uploading the image from CKEditor. My Drupal version is 7.41 and Civi 4.6.10  
  > **username_1**: This will happen only if the image is not available - saying if your image is in your PC - so please move the image to the instance and then try uploading the image that should work  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2015-10-29. Score: 1
  
  Please try to add Image tool and upload your image using the Image tool that should work correctly - please try the same against Demo server
  
  
  ---
  
  ### Answer by username_2 on 2017-12-19. Score: 0
  
  There were instructions here suggesting using the image path of sites/files/etc ... and yes I mean without a leading slash
  I was slightly doubtful of this but it definitely fixed the problem in our case, so using
  
  
  worked for us.
  
  
  ---
  
  