Answers.Body: <p>We use AWS SES without issues. Setup is straigtforward. Deliverability is excellent. Costs are covered by their $1000/pa for non-profits. No complaints there.</p>
  
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Answers.CreationDate: 2023-11-17T19:12:13.900Z
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Answers.UserDisplayName: Hank
Answers.Body: <p>We use AWS SES as well, with a dedicated IP address, also for free with non-profit credits. Can't complain. AWS will send emails faster than CiviCRM can.</p>
  
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Answers.CreationDate: 2023-11-17T23:27:15.513Z
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Answers.UserDisplayName: Lars SG
Answers.Body: <p>I use <a href="https://mailjet.com" rel="nofollow noreferrer">Mailjet</a> for some of my client, which is brilliant at delivery.  There's also an extension called <a href="https://civicrm.org/extensions/mailjetty-bounce-handler-mailjet" rel="nofollow noreferrer">Mailjetty</a> which reports bounces back in Civi.  You can test for free too, which is good.</p>
  
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Answers.UserDisplayName: Andy Clark
Answers.Body: <p>I would check out <a href="https://postmarkapp.com/smtp" rel="nofollow noreferrer">postmarkapp.com SMTP service</a>. They do transactional emails, but they also have a broadcast stream for this kind of thing. They're well known for being easy to set up, and they're deliverability tends to be better than these others.</p>
  
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Answers.Text: How do you track bounces?
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Answers.Text: Trev - are you working for that company - if so then I think you should be clearer about that, eg rather than using the term 'they' you use the term 'we'.
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Answers.UserDisplayName: Trev
Body: <p>I know this isn't a typical stackexchange question - but where else would we have a discussion like this?</p>
  <p>Our journey with email delivery via CiviCRM has been interesting. First we were sending email blasts using our self hosted email server. Deliverability was good, but we often ended up in spam folders. Then we started using Sparkpost from Messagebird - overall it was a better experience but recently people have been reporting that they never get any emails - not even spam - which tells us that their email providers might be totally blocking our emails or our provider's IPs.</p>
  <p>Providers like Mailchimp, etc are so successful because they work hard to make sure their emails get through to everyone. CiviCRM has a number of plugins for email providers - which ones do you use? How has your experience been? Here are a few that I found:</p>
  <ul>
  <li><a href="https://civicrm.org/extensions/amazon-simple-email-service-ses" rel="nofollow noreferrer">Amazon Simple Email Service</a></li>
  <li><a href="https://civicrm.org/extensions/sparkpost" rel="nofollow noreferrer">Sparkpost</a>,  <a href="https://civicrm.org/extensions/sparkpost-symbiotic" rel="nofollow noreferrer">Alternative Sparkpost</a> (Most popular from what I see)</li>
  <li><a href="https://civicrm.org/extensions/sendgrid-event-notification-processor" rel="nofollow noreferrer">SendGrid</a></li>
  <li><a href="https://civicrm.org/extensions/mandrill-simple" rel="nofollow noreferrer">Mandrill</a>, <a href="https://civicrm.org/extensions/mandrill-email" rel="nofollow noreferrer">Alternative Mandrill</a> (Mailchimp Transactional)</li>
  <li><a href="https://civicrm.org/extensions/airmail" rel="nofollow noreferrer">AirMail</a> (supports Amazon SES, Elastic Email and Sendgrid)</li>
  <li><a href="https://civicrm.org/extensions/mailgunny" rel="nofollow noreferrer">MailGun</a></li>
  </ul>
  <p>There are other providers too, like PostMark &amp; Brevo (used to be sendinblue), but as far as I know, Civi does not have support for them.</p>
  
Tags: <civimail><email><mailing><mailserver><inbound-email>
Title: What Bulk / Transactional Email Delivery Service do you use with CiviCRM? What is your experience like?
ThreadText: # What Bulk / Transactional Email Delivery Service do you use with CiviCRM? What is your experience like?
  
  (Asked by: username_0 on 2023-11-17)
  
  I know this isn't a typical stackexchange question - but where else would we have a discussion like this?
  
  Our journey with email delivery via CiviCRM has been interesting. First we were sending email blasts using our self hosted email server. Deliverability was good, but we often ended up in spam folders. Then we started using Sparkpost from Messagebird - overall it was a better experience but recently people have been reporting that they never get any emails - not even spam - which tells us that their email providers might be totally blocking our emails or our provider's IPs.
  
  Providers like Mailchimp, etc are so successful because they work hard to make sure their emails get through to everyone. CiviCRM has a number of plugins for email providers - which ones do you use? How has your experience been? Here are a few that I found:
  
  * [Amazon Simple Email Service](https://civicrm.org/extensions/amazon-simple-email-service-ses)
  * [Sparkpost](https://civicrm.org/extensions/sparkpost), [Alternative Sparkpost](https://civicrm.org/extensions/sparkpost-symbiotic) (Most popular from what I see)
  * [SendGrid](https://civicrm.org/extensions/sendgrid-event-notification-processor)
  * [Mandrill](https://civicrm.org/extensions/mandrill-simple), [Alternative Mandrill](https://civicrm.org/extensions/mandrill-email) (Mailchimp Transactional)
  * [AirMail](https://civicrm.org/extensions/airmail) (supports Amazon SES, Elastic Email and Sendgrid)
  * [MailGun](https://civicrm.org/extensions/mailgunny)
  
  There are other providers too, like PostMark & Brevo (used to be sendinblue), but as far as I know, Civi does not have support for them.
  
  **Tags:** civimail, email, mailing, mailserver, inbound-email
  
  
  ---
  
  ## 4 answers
  
  ### Answer by username_1 on 2023-11-17. Score: 2
  
  We use AWS SES without issues. Setup is straigtforward. Deliverability is excellent. Costs are covered by their $1000/pa for non-profits. No complaints there.
  
  
  ---
  
  ### Answer by username_2 on 2023-11-17. Score: 1
  
  We use AWS SES as well, with a dedicated IP address, also for free with non-profit credits. Can't complain. AWS will send emails faster than CiviCRM can.
  
  
  ---
  
  ### Answer by username_3 on 2023-11-22. Score: 0
  
  I use [Mailjet](https://mailjet.com) for some of my client, which is brilliant at delivery. There's also an extension called [Mailjetty](https://civicrm.org/extensions/mailjetty-bounce-handler-mailjet) which reports bounces back in Civi. You can test for free too, which is good.
  
  
  ---
  
  ### Answer by username_4 on 2023-11-21. Score: 0
  
  I would check out [postmarkapp.com SMTP service](https://postmarkapp.com/smtp). They do transactional emails, but they also have a broadcast stream for this kind of thing. They're well known for being easy to set up, and they're deliverability tends to be better than these others.
  
  > **Comments:**
  > **username_0**: How do you track bounces?  
  > **username_5**: username_4 - are you working for that company - if so then I think you should be clearer about that, eg rather than using the term 'they' you use the term 'we'.  
  
  ---
  
  