Body: <p>We have an issue here where a user opt-out from an email subscription and still is receiving newsletter.</p>
  <p>anybody have seen this issue ?</p>
  <p>Kind regards</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-09T15:31:50.453Z
Comments.Text: There used to be something like where if it was scheduled before they opt-out it still sends to them. Check lab.civicrm.org there might still be some outstanding issues.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-09T17:45:23.097Z
Comments.Text: are you just using civimail, or some integration with mailchimp?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-09T17:46:03.597Z
Comments.Text: also your question asks about 'unsubscribed' and 'opt-out'. these terms refer to different situations
Comments.UserDisplayName: petednz - fuzion
Tags: <newsletter><opt-out>
Title: Unsubscribed still receiving emails after opt-out
ThreadText: # Unsubscribed still receiving emails after opt-out
  
  (Asked by: username_0 on 2021-11-09)
  
  We have an issue here where a user opt-out from an email subscription and still is receiving newsletter.
  
  anybody have seen this issue ?
  
  Kind regards
  
  **Tags:** newsletter, opt-out
  
  > **Comments:**
  > **username_1**: There used to be something like where if it was scheduled before they opt-out it still sends to them. Check lab.civicrm.org there might still be some outstanding issues.  
  > **username_2**: are you just using civimail, or some integration with mailchimp?  
  > **username_2**: also your question asks about 'unsubscribed' and 'opt-out'. these terms refer to different situations  
  
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  ## 0 answers
  
  