Answers.Body: <p>Eventually I ended up un-installing CiviCRM 4.6.2, and installing version 4.4.1 instead. </p>
  
  <p>After Downgrading CiviCRM i was able to install CiviVolunteers.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-10T06:06:56.910Z
Answers.LastActivityDate: 2015-05-10T06:06:56.910Z
Answers.UserDisplayName: Talbatz
Answers.Body: <p>After experiencing this same problem, I dug a bit deeper, and confirmed that this is a bug in CiviCRM 4.6.  I've submitted it here: <a href="https://issues.civicrm.org/jira/browse/CRM-16590" rel="nofollow">https://issues.civicrm.org/jira/browse/CRM-16590</a></p>
  
  <p>UPDATE: this is fixed in version 4.6.4+.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-29T16:47:47.833Z
Answers.LastActivityDate: 2015-05-30T22:24:25.340Z
Answers.LastEditDate: 2015-05-30T22:24:25.340Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Answers.Body: <p>It's hard to give a better answer without more information from you, like what you've already tried and what version of CiviCRM, CiviVolunteer, and Wordpress you're using.  Please consider editing your question to include that information.</p>
  
  <p>Broadly speaking, I would make sure that your extensions directory and URL are both set (<strong>Administer menu > System Settings > Directories</strong> and <strong>Administer menu > System Settings > Resource URLs</strong>).  I'd also check to make sure that both those folders are writeable by the web server.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-05T14:02:32.163Z
Answers.Text: Thanks Jon, I've set the 2 URLs, they are writable AFAIK. I've set them to point to the exact same folder, btw
Answers.UserDisplayName: Talbatz
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-05T13:30:57.210Z
Answers.LastActivityDate: 2015-05-05T13:30:57.210Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Answers.Body: <p>This error message is generated when an existing extension is no longer supported or otherwise unusable. Generally you'd see this after an upgrade. Try removing your existing extensions first, then re-add them one at a time.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-08T02:11:06.817Z
Answers.LastActivityDate: 2015-05-08T02:11:06.817Z
Answers.UserDisplayName: Coleman
Body: <p>I'm trying to install CiviVolunteers on a Wordpress site, and when i click the "download" link on the extensions list page, i get this error message:</p>
  
  <p>Sorry but we are not able to provide this at the moment.
  Unknown extension</p>
  
  <p>Any ideas on what might be the issue?</p>
  
  <p>I'd be happy to provide wordpress admin access upon request, i'm not sure if it's common to put the login info here...</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-05-05T13:53:39.937Z
Comments.Text: What version of civi are you using?
Comments.UserDisplayName: Xavier
Tags: <wordpress>
Title: Cannot install extensions on a wordpress+civicrm install
ThreadText: # Cannot install extensions on a wordpress+civicrm install
  
  (Asked by: username_0 on 2015-05-05)
  
  I'm trying to install CiviVolunteers on a Wordpress site, and when i click the "download" link on the extensions list page, i get this error message:
  
  Sorry but we are not able to provide this at the moment.
  Unknown extension
  
  Any ideas on what might be the issue?
  
  I'd be happy to provide wordpress admin access upon request, i'm not sure if it's common to put the login info here...
  
  **Tags:** wordpress
  
  > **Comments:**
  > **username_1**: What version of civi are you using?  
  
  ---
  
  ## 4 answers
  
  ### Answer by username_0 on 2015-05-10. Score: 1 | Accepted answer
  
  Eventually I ended up un-installing CiviCRM 4.6.2, and installing version 4.4.1 instead.
  
  After Downgrading CiviCRM i was able to install CiviVolunteers.
  
  
  ---
  
  ### Answer by username_2 on 2015-05-29. Score: 4
  
  After experiencing this same problem, I dug a bit deeper, and confirmed that this is a bug in CiviCRM 4.6. I've submitted it here: <https://issues.civicrm.org/jira/browse/CRM-16590>
  
  UPDATE: this is fixed in version 4.6.4+.
  
  
  ---
  
  ### Answer by username_2 on 2015-05-05. Score: 2
  
  It's hard to give a better answer without more information from you, like what you've already tried and what version of CiviCRM, CiviVolunteer, and Wordpress you're using. Please consider editing your question to include that information.
  
  Broadly speaking, I would make sure that your extensions directory and URL are both set (**Administer menu > System Settings > Directories** and **Administer menu > System Settings > Resource URLs**). I'd also check to make sure that both those folders are writeable by the web server.
  
  > **Comments:**
  > **username_0**: Thanks Jon, I've set the 2 URLs, they are writable AFAIK. I've set them to point to the exact same folder, btw  
  
  ---
  
  ### Answer by username_3 on 2015-05-08. Score: 0
  
  This error message is generated when an existing extension is no longer supported or otherwise unusable. Generally you'd see this after an upgrade. Try removing your existing extensions first, then re-add them one at a time.
  
  
  ---
  
  