Answers.Body: <p>Can you try to clean CiviCRM cache and do a menu rebuild?  You can do this by navigating to CiviCRM >> Administer >> System Settings >> Cleanup Caches and Update paths. Once you on the page click on Cleanup cache button. </p>
  
  <p><a href="https://i.sstatic.net/U6knd.gif" rel="nofollow noreferrer"><img src="https://i.sstatic.net/U6knd.gif" alt="enter image description here"></a></p>
  
  <p>HTH</p>
  
  <p>Pradeep</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-07-31T02:13:46.180Z
Answers.Text: So can my comment be marked as answered? It will be useful for people to know.
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-07-29T20:32:41.710Z
Answers.LastActivityDate: 2018-07-29T20:32:41.710Z
Answers.UserDisplayName: Pradeep Nayak
Body: <p>When I try to edit a Mosaico template in FireFox or in Chrome, it acts as if I am trying to print a "Welcome to your Home Dashboard" page. The URL looks like this:
  <a href="https://yobc.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mosaico/editor&amp;snippet=2&amp;ip-geo-block-auth-nonce=5234197d0a#ivfia57" rel="nofollow noreferrer">https://yobc.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mosaico/editor&amp;snippet=2&amp;ip-geo-block-auth-nonce=5234197d0a#ivfia57</a> .
  If I cancel that "print," I get a Configure Your Dashboard message. The URL looks like this:
  <a href="https://yobc.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mosaico/editor&amp;snippet=2&amp;ip-geo-block-auth-nonce=5234197d0a#ivfia57" rel="nofollow noreferrer">https://yobc.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/mosaico/editor&amp;snippet=2&amp;ip-geo-block-auth-nonce=5234197d0a#ivfia57</a></p>
  
  <p>It appears that this plugin is up-to-date, and we have used it for some time. Updated CiviCrm last week with the security update.</p>
  
  <p>Pictures attached.</p>
  
  <p><a href="https://i.sstatic.net/4rLlm.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/4rLlm.png" alt="What I see when I click Edit next to a template"></a></p>
  
  <p><a href="https://i.sstatic.net/hA8RU.png&#39;" rel="nofollow noreferrer"><img src="https://i.sstatic.net/hA8RU.png&#39;" alt="After closing the &quot;print&quot; screen"></a></p>
  
Tags: <mosaico>
Title: Can't edit or make new Mosaico Template
ThreadText: # Can't edit or make new Mosaico Template
  
  (Asked by: username_0 on 2018-07-29)
  
  When I try to edit a Mosaico template in FireFox or in Chrome, it acts as if I am trying to print a "Welcome to your Home Dashboard" page. The URL looks like this:
  <https://yobc.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/mosaico/editor&snippet=2&ip-geo-block-auth-nonce=5234197d0a#ivfia57> .
  If I cancel that "print," I get a Configure Your Dashboard message. The URL looks like this:
  <https://yobc.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/mosaico/editor&snippet=2&ip-geo-block-auth-nonce=5234197d0a#ivfia57>
  
  It appears that this plugin is up-to-date, and we have used it for some time. Updated CiviCrm last week with the security update.
  
  Pictures attached.
  
  [![What I see when I click Edit next to a template](https://i.sstatic.net/4rLlm.png)](https://i.sstatic.net/4rLlm.png)
  
  [![After closing the ](https://i.sstatic.net/hA8RU.png')](https://i.sstatic.net/hA8RU.png')
  
  **Tags:** mosaico
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2018-07-29. Score: 0
  
  Can you try to clean CiviCRM cache and do a menu rebuild? You can do this by navigating to CiviCRM >> Administer >> System Settings >> Cleanup Caches and Update paths. Once you on the page click on Cleanup cache button.
  
  [![enter image description here](https://i.sstatic.net/U6knd.gif)](https://i.sstatic.net/U6knd.gif)
  
  HTH
  
  Pradeep
  
  > **Comments:**
  > **username_1**: So can my comment be marked as answered? It will be useful for people to know.  
  
  ---
  
  