Answers.Body: <p>Check under Administer>System Settings>Scheduled Jobs and make sure the job is enabled. It should also show when it was last run.</p>
  
  <p>If it is enabled you should make sure you have your cron job setup correctly. More info on that is here: <a href="https://docs.civicrm.org/user/en/latest/initial-set-up/scheduled-jobs/#initiation" rel="nofollow noreferrer">https://docs.civicrm.org/user/en/latest/initial-set-up/scheduled-jobs/#initiation</a> </p>
  
  <p>Hope this helps!</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-06T19:07:42.147Z
Answers.Text: also confirm you meet all criteria - ie Membership and member of Test Group
Answers.UserDisplayName: petednz - fuzion
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-07T11:10:21.780Z
Answers.Text: Thanks i got it to work. job was set to run daily. I managed to test it by clicking execute job now. Thanks for all your help
Answers.UserDisplayName: Bastiyan
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-02-06T19:03:31.500Z
Answers.LastActivityDate: 2018-02-06T19:03:31.500Z
Answers.UserDisplayName: KilakwaBT
Body: <p>I want civi to send an email when our users renew their membership. I have setup the reminder as follows. but I have tested this couple of times by renewing my own membership offline but nothing gets sent. </p>
  
  <p>What is it that im doing wrong <a href="https://i.sstatic.net/rWAjv.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/rWAjv.png" alt="enter image description here"></a></p>
  
  <p>I have set the time to 0 hours after activity date assuming that it will send the email as soon as the renewal.</p>
  
  <p>Any help would be highly appreciated </p>
  
Tags: <civimember><scheduled-reminders><civicrm-home>
Title: Scheduled Reminders not being send
ThreadText: # Scheduled Reminders not being send
  
  (Asked by: username_0 on 2018-02-06)
  
  I want civi to send an email when our users renew their membership. I have setup the reminder as follows. but I have tested this couple of times by renewing my own membership offline but nothing gets sent.
  
  What is it that im doing wrong [![enter image description here](https://i.sstatic.net/rWAjv.png)](https://i.sstatic.net/rWAjv.png)
  
  I have set the time to 0 hours after activity date assuming that it will send the email as soon as the renewal.
  
  Any help would be highly appreciated
  
  **Tags:** civimember, scheduled-reminders, civicrm-home
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2018-02-06. Score: 4 | Accepted answer
  
  Check under Administer>System Settings>Scheduled Jobs and make sure the job is enabled. It should also show when it was last run.
  
  If it is enabled you should make sure you have your cron job setup correctly. More info on that is here: <https://docs.civicrm.org/user/en/latest/initial-set-up/scheduled-jobs/#initiation>
  
  Hope this helps!
  
  > **Comments:**
  > **username_2**: also confirm you meet all criteria - ie Membership and member of Test Group  
  > **username_0**: Thanks i got it to work. job was set to run daily. I managed to test it by clicking execute job now. Thanks for all your help  
  
  ---
  
  