Body: <p>Yesterday I prepared a Mosaico mailing for approval. Today I was going to send it. But when I go to the mailing page, I get this error: "Mosaico cannot be displayed because this system does not meet all requirements. For details, check the System Status."</p>
  
  <p>System Status has this warning:
  "Graphics driver not available
  Mosaico requires a graphics driver such as PHP-ImageMagick or PHP-GD. For more information, see Mosaico Settings.
  Error: Failed to locate Mosaico graphics driver. Either "mosaico_graphics" is invalid or the autodetection failed."</p>
  
  <p>Mosaico Settings gives me no options or useful information, which is weird:</p>
  
  <p><a href="https://i.sstatic.net/PPG4u.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/PPG4u.jpg" alt=""></a></p>
  
  <p>I'm running on PHP 7.2, and my host's PHP extensions include ImageMagick for 7.2.</p>
  
  <p>I have made no changes or updates to Civi or the host in the past 24 hours, so I am baffled as to what has broken Mosaico, but I need to get this mailing out ASAP!</p>
  
  <p>Any advice out there?</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-03-27T19:26:09.440Z
Comments.Text: I went into the db and manually created a Mailing Job to get it sent (the message didn't require editing), so my urgency is relieved. But I'm still going to want to use Mosaico at some point!
Comments.UserDisplayName: Phil Morice Brubaker
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-03-30T09:15:51.210Z
Comments.Text: Do you have full control over your server, or does a host do software updates on the server? While you may not have made changes, the host may have. I've had issues where they upgraded something on the server that I was using and now it was an unsupported version, was now in a new location, etc.
Comments.UserDisplayName: Jenni Simonis
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-03-30T10:16:27.733Z
Comments.Text: This might help: https://civicrm.stackexchange.com/questions/30856/failed-to-locate-mosaico-graphics-driver
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-03-30T14:34:46.373Z
Comments.Text: OMG, @Aidan, I even commented on that thread! smh. My issue then was after an update, and Cleaning Up the caches worked for me. Trying to do that today, and I discovered that the problem is solved BEFORE I cleaned up the caches. So, my guess is it was either 1) it was a server host issue (as per @jenni-simonis) or 2) the caches were cleaned up automatically when expired.
Comments.UserDisplayName: Phil Morice Brubaker
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-04-01T14:11:59.397Z
Comments.Text: ... well I wasn't going to mention that you commented on that post :-)  Good to hear it's working now.
Comments.UserDisplayName: Aidan
Tags: <mosaico>
Title: Mosaico not loading!
ThreadText: # Mosaico not loading!
  
  (Asked by: username_0 on 2020-03-27)
  
  Yesterday I prepared a Mosaico mailing for approval. Today I was going to send it. But when I go to the mailing page, I get this error: "Mosaico cannot be displayed because this system does not meet all requirements. For details, check the System Status."
  
  System Status has this warning:
  "Graphics driver not available
  Mosaico requires a graphics driver such as PHP-ImageMagick or PHP-GD. For more information, see Mosaico Settings.
  Error: Failed to locate Mosaico graphics driver. Either "mosaico\_graphics" is invalid or the autodetection failed."
  
  Mosaico Settings gives me no options or useful information, which is weird:
  
  [![](https://i.sstatic.net/PPG4u.jpg)](https://i.sstatic.net/PPG4u.jpg)
  
  I'm running on PHP 7.2, and my host's PHP extensions include ImageMagick for 7.2.
  
  I have made no changes or updates to Civi or the host in the past 24 hours, so I am baffled as to what has broken Mosaico, but I need to get this mailing out ASAP!
  
  Any advice out there?
  
  **Tags:** mosaico
  
  > **Comments:**
  > **username_0**: I went into the db and manually created a Mailing Job to get it sent (the message didn't require editing), so my urgency is relieved. But I'm still going to want to use Mosaico at some point!  
  > **username_1**: Do you have full control over your server, or does a host do software updates on the server? While you may not have made changes, the host may have. I've had issues where they upgraded something on the server that I was using and now it was an unsupported version, was now in a new location, etc.  
  > **username_2**: This might help: https://civicrm.stackexchange.com/questions/30856/failed-to-locate-mosaico-graphics-driver  
  > **username_0**: OMG, @username_2, I even commented on that thread! smh. My issue then was after an update, and Cleaning Up the caches worked for me. Trying to do that today, and I discovered that the problem is solved BEFORE I cleaned up the caches. So, my guess is it was either 1) it was a server host issue (as per @jenni-simonis) or 2) the caches were cleaned up automatically when expired.  
  > **username_2**: ... well I wasn't going to mention that you commented on that post :-)  Good to hear it's working now.  
  
  ---
  
  ## 0 answers
  
  