Answers.Body: <p>I think I had this issue when my templates_c folder didn't have the correct permissions on my server.</p>
  <p>On my bitnami server, I had to do this (<a href="https://docs.bitnami.com/aws/apps/wordpress-multisite/administration/understand-file-permissions/#:%7E:text=Bitnami%20applies%20the%20following%20default%20permissions%20to%20WordPress,The%20wp-config.php%20file%20is%20configured%20with%20permissions%20640." rel="nofollow noreferrer">source</a>):</p>
  <pre><code>sudo chown -R bitnami:daemon TARGET
  sudo find TARGET -type d -exec chmod 775 {} \;
  sudo find TARGET -type f -exec chmod 664 {} \;
  sudo chmod 640 TARGET/wp-config.php
  </code></pre>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2022-01-21T16:54:31.833Z
Answers.LastActivityDate: 2022-01-21T16:54:31.833Z
Answers.UserDisplayName: Savion
Body: <p>I am trying to install CiviCRM on wordpress hosted by our own server. The install would seem to have installed. However, we get a blank screen on the dashboard after install. I have reinstalled it a few times but get the same thing, a blank screen. I enabled debugging and this is the error I get:</p>
  <p>Warning: include(/volume1/web_packages/wordpress/wp-content/uploads/civicrm/templates_c/en_US//%%E6/E65/E656EDCD%%wordpress.tpl.php): failed to open stream: No such file or directory in /volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1273 Warning: include(): Failed opening '/volume1/web_packages/wordpress/wp-content/uploads/civicrm/templates_c/en_US//%%E6/E65/E656EDCD%%wordpress.tpl.php' for inclusion (include_path='/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/flexmailer/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/legacycustomsearches/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/ckeditor4/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/recaptcha/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/financialacls/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/eventcart/:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/greenwich/:.:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages:/volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/vendor/tecnickcom:/volume1/web_packages/wordpress/ in /volume1/web_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1273</p>
  <p>Any help would be greatly appreciated! Thanks!</p>
  
Tags: <error>
Title: CiviCRM Blank Screen and Error on Dashboard
ThreadText: # CiviCRM Blank Screen and Error on Dashboard
  
  (Asked by: username_0 on 2022-01-21)
  
  I am trying to install CiviCRM on wordpress hosted by our own server. The install would seem to have installed. However, we get a blank screen on the dashboard after install. I have reinstalled it a few times but get the same thing, a blank screen. I enabled debugging and this is the error I get:
  
  Warning: include(/volume1/web\_packages/wordpress/wp-content/uploads/civicrm/templates\_c/en\_US//%%E6/E65/E656EDCD%%wordpress.tpl.php): failed to open stream: No such file or directory in /volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1273 Warning: include(): Failed opening '/volume1/web\_packages/wordpress/wp-content/uploads/civicrm/templates\_c/en\_US//%%E6/E65/E656EDCD%%wordpress.tpl.php' for inclusion (include\_path='/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/flexmailer/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/legacycustomsearches/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/ckeditor4/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/recaptcha/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/financialacls/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/eventcart/:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/ext/greenwich/:.:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages:/volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/vendor/tecnickcom:/volume1/web\_packages/wordpress/ in /volume1/web\_packages/wordpress/wp-content/plugins/civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1273
  
  Any help would be greatly appreciated! Thanks!
  
  **Tags:** error
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2022-01-21. Score: 0
  
  I think I had this issue when my templates_c folder didn't have the correct permissions on my server.
  On my bitnami server, I had to do this (source):
  sudo chown -R bitnami:daemon TARGET
  sudo find TARGET -type d -exec chmod 775 {} \;
  sudo find TARGET -type f -exec chmod 664 {} \;
  sudo chmod 640 TARGET/wp-config.php
  
  
  ---
  
  