Body: <p>When importing Contributions, every record returns an error: No matching Contact found for ( ##### )</p>
  <p>Importing Contacts isn't an issue.  We're running Civi v5.39.0.</p>
  <p>I'm matching by Contact ID and they all match, yet 100% of the rows imported return this error with the Contact ID in place of the #####.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-13T22:57:23.253Z
Comments.Text: have you checked there is no white space on the cid data you are importing? not sure why else you would get 'no match' if your data has eg a '51' and you have a contact with ID '51'
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-13T23:17:57.383Z
Comments.Text: nope, there's no spaces after the ID numbers and I opened it in notepad to look for any funky ASCII codes for whitespaces
Comments.UserDisplayName: flantascience
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-14T07:30:13.337Z
Comments.Text: can you run a sample import on dmaster.demo.civicrm.org and report back?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-14T17:26:20.607Z
Comments.Text: No issues importing to dmaster.demo.civicrm.org.  I also tried it on wpmaster.demo.civicrm.org and it went through.  I notice the Drupal demo site and WordPress demo are both running CiviCRM 5.44.alpha1 - is it possible there's an issue relateed to us running Civi v5.39.0 ?
Comments.UserDisplayName: flantascience
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-14T18:38:41.390Z
Comments.Text: asking you to test on master means 'we know the problem does not exist on latest'. next step (sorry) is to test on 'demo' eg http://drupal.demo.civicrm.org/civicrm/dashboard?reset=1, but tbh my suspicion at this point is that something is slightly misaligned in your configuration. hopefully i am wrong and an upgrade will get you sorted
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-15T22:08:40.443Z
Comments.Text: I'm getting a timeout error on both http://drupal.demo.civicrm.org/ and http://wp.demo.civicrm.org/ -- though the 'master' sites are both working.  Is this common?  I'll try again over the weekend
Comments.UserDisplayName: flantascience
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-17T21:28:24.293Z
Comments.Text: it refreshes every 24 hours. so maybe you hit that. or something else
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-18T17:53:39.283Z
Comments.Text: still no luck with the demo sites.. will keep trying and get back
Comments.UserDisplayName: flantascience
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-18T21:01:55.683Z
Comments.Text: hmm. try https://dmaster.demo.civicrm.org
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-18T21:02:31.310Z
Comments.Text: oh i see you already mentioned that. anyway should let you test as suggested. i will raise a concern re demo sites
Comments.UserDisplayName: petednz - fuzion
Tags: <contributions><import>
Title: When importing Contributions, every record returns an error: No matching Contact found for ( ##### )
ThreadText: # When importing Contributions, every record returns an error: No matching Contact found for ( ##### )
  
  (Asked by: username_0 on 2021-10-13)
  
  When importing Contributions, every record returns an error: No matching Contact found for ( ##### )
  
  Importing Contacts isn't an issue. We're running Civi v5.39.0.
  
  I'm matching by Contact ID and they all match, yet 100% of the rows imported return this error with the Contact ID in place of the #####.
  
  **Tags:** contributions, import
  
  > **Comments:**
  > **username_1**: have you checked there is no white space on the cid data you are importing? not sure why else you would get 'no match' if your data has eg a '51' and you have a contact with ID '51'  
  > **username_0**: nope, there's no spaces after the ID numbers and I opened it in notepad to look for any funky ASCII codes for whitespaces  
  > **username_1**: can you run a sample import on dmaster.demo.civicrm.org and report back?  
  > **username_0**: No issues importing to dmaster.demo.civicrm.org.  I also tried it on wpmaster.demo.civicrm.org and it went through.  I notice the Drupal demo site and WordPress demo are both running CiviCRM 5.44.alpha1 - is it possible there's an issue relateed to us running Civi v5.39.0 ?  
  > **username_1**: asking you to test on master means 'we know the problem does not exist on latest'. next step (sorry) is to test on 'demo' eg http://drupal.demo.civicrm.org/civicrm/dashboard?reset=1, but tbh my suspicion at this point is that something is slightly misaligned in your configuration. hopefully i am wrong and an upgrade will get you sorted  
  > **username_0**: I'm getting a timeout error on both http://drupal.demo.civicrm.org/ and http://wp.demo.civicrm.org/ -- though the 'master' sites are both working.  Is this common?  I'll try again over the weekend  
  > **username_1**: it refreshes every 24 hours. so maybe you hit that. or something else  
  > **username_0**: still no luck with the demo sites.. will keep trying and get back  
  > **username_1**: hmm. try https://dmaster.demo.civicrm.org  
  > **username_1**: oh i see you already mentioned that. anyway should let you test as suggested. i will raise a concern re demo sites  
  
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  ## 0 answers
  
  