Answers.Body: <p>You need to delete /media/civicrm/civicrm/ConfigAndLog/Config.IDS.ini file. </p>
  
  <p>This will fix the issue.</p>
  
  <p>This is clearly mentioned in Step 9 in the docs - <a href="http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location" rel="nofollow">http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location</a> . Make sure you (your provider) follow these instructions when moving CiviCRM to new server/location</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-18T13:43:24.650Z
Answers.LastActivityDate: 2015-06-18T13:43:24.650Z
Answers.UserDisplayName: Ghost
Body: <p>I have now a new issue with one of my CiviCRM website.</p>
  
  <p>My provider (Infomaniak) decided to move to a new server.</p>
  
  <p>All my Joomla website works well but I have now a trouble with CiviCRM.</p>
  
  <p>When I start it I get this :</p>
  
  <pre><code>XML data could not be loaded. Make sure you specified the correct path.
  Call stack
  #   Function    Location
  1   JAdministrator-&gt;dispatch()  JROOT/administrator/index.php:46
  2   JError::raiseError()    JROOT/administrator/includes/application.php:164
  3   JError::raise() JROOT/libraries/joomla/error/error.php:251
  </code></pre>
  
  <p>Could someone help me ?</p>
  
  <p>Thanks a lot for your answer !</p>
  
Tags: <webserver>
Title: Issue after provider changed serveur/db
ThreadText: # Issue after provider changed serveur/db
  
  (Asked by: username_0 on 2015-06-18)
  
  I have now a new issue with one of my CiviCRM website.
  My provider (Infomaniak) decided to move to a new server.
  All my Joomla website works well but I have now a trouble with CiviCRM.
  When I start it I get this :
  XML data could not be loaded. Make sure you specified the correct path.
  Call stack
  #   Function    Location
  1   JAdministrator->dispatch()  JROOT/administrator/index.php:46
  2   JError::raiseError()    JROOT/administrator/includes/application.php:164
  3   JError::raise() JROOT/libraries/joomla/error/error.php:251
  
  Could someone help me ?
  Thanks a lot for your answer !
  
  **Tags:** webserver
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2015-06-18. Score: 3 | Accepted answer
  
  You need to delete /media/civicrm/civicrm/ConfigAndLog/Config.IDS.ini file.
  
  This will fix the issue.
  
  This is clearly mentioned in Step 9 in the docs - <http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location> . Make sure you (your provider) follow these instructions when moving CiviCRM to new server/location
  
  
  ---
  
  