Answers.Body: <p>There were some problems in 5.40 with sms if using popup screens. It's fixed in 5.40.3 <a href="https://lab.civicrm.org/dev/core/-/issues/2777" rel="nofollow noreferrer">https://lab.civicrm.org/dev/core/-/issues/2777</a>.</p>
  <p>Temporary workaround if you don't want to update is turn off popups at administer - customize - display preferences.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-08-28T03:34:09.940Z
Answers.Text: The workaround addressed the problem so your diagnosis is correct. Thanks.
Answers.UserDisplayName: wil_SRQ
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-08-28T16:20:42.350Z
Answers.Text: Confirming that upgrading to CiviCRM 5.40.4 corrected the problem, the workaround isn't needed any longer. Thanks again.
Answers.UserDisplayName: wil_SRQ
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-08-27T18:34:03.340Z
Answers.LastActivityDate: 2021-08-27T18:34:03.340Z
Answers.UserDisplayName: Demerit
Body: <p>Appears to be a new problem, wondering if it's working for other CiviSMS users. It works well when a contact is check-marked in search results and the action invoked from that screen. However if click on the contact and then select action &quot;Outbound SMS&quot; the &quot;To&quot; field is not pre-populated and non-functional.</p>
  <p><a href="https://i.sstatic.net/7JXoW.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/7JXoW.png" alt="enter image description here" /></a></p>
  <p><a href="https://i.sstatic.net/Rou12.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Rou12.png" alt="enter image description here" /></a></p>
  <p>CiviCRM 5.40.2, Twilio extension 1.2.1, Drupal 7.82</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-08-27T21:46:57.247Z
Comments.Text: and the phone number of that contact is correctly formatted etc and is def. a mobile number?
Comments.UserDisplayName: petednz - fuzion
Tags: <sms><civisms>
Title: Action "Outbound SMS" from Contact screen not working
ThreadText: # Action "Outbound SMS" from Contact screen not working
  
  (Asked by: username_0 on 2021-08-27)
  
  Appears to be a new problem, wondering if it's working for other CiviSMS users. It works well when a contact is check-marked in search results and the action invoked from that screen. However if click on the contact and then select action "Outbound SMS" the "To" field is not pre-populated and non-functional.
  
  [![enter image description here](https://i.sstatic.net/7JXoW.png)](https://i.sstatic.net/7JXoW.png)
  
  [![enter image description here](https://i.sstatic.net/Rou12.png)](https://i.sstatic.net/Rou12.png)
  
  CiviCRM 5.40.2, Twilio extension 1.2.1, Drupal 7.82
  
  **Tags:** sms, civisms
  
  > **Comments:**
  > **username_1**: and the phone number of that contact is correctly formatted etc and is def. a mobile number?  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2021-08-27. Score: 1 | Accepted answer
  
  There were some problems in 5.40 with sms if using popup screens. It's fixed in 5.40.3 <https://lab.civicrm.org/dev/core/-/issues/2777>.
  
  Temporary workaround if you don't want to update is turn off popups at administer - customize - display preferences.
  
  > **Comments:**
  > **username_0**: The workaround addressed the problem so your diagnosis is correct. Thanks.  
  > **username_0**: Confirming that upgrading to CiviCRM 5.40.4 corrected the problem, the workaround isn't needed any longer. Thanks again.  
  
  ---
  
  