Answers.Body: <p>It seems like you were missing the &quot;Unsupervised&quot; rule in CiviCRM (from Contacts &gt; Find and Merge Duplicate Contacts).</p>
  <p>The default rule, by email, was set as &quot;General&quot;.</p>
  <p>I changed it back to &quot;Unsupervised&quot;.</p>
  <p>It's rather odd that CiviCRM allows this, I will see if we can add a check against it.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-06-16T20:54:24.780Z
Answers.Text: https://github.com/civicrm/civicrm-core/pull/19064   /  https://lab.civicrm.org/dev/wordpress/-/issues/80
Answers.UserDisplayName: Demerit
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-06-16T21:23:18.697Z
Answers.Text: Added a simple system-check to the symbiotic monitoring extension for now: https://lab.civicrm.org/extensions/symbiotic/-/commit/8ba54131c23537957b5d172e581fb8a77959f85b
Answers.UserDisplayName: bgm
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-06-16T20:42:13.420Z
Answers.LastActivityDate: 2021-06-16T20:42:13.420Z
Answers.UserDisplayName: bgm
Body: <p>I am trying to add another user to my site. I am on Spark and with civihosting. When I click &quot;create new account,&quot; I am redirected to a page that says &quot;The website encountered an unexpected error. Please try again later.&quot; I've been having this issue for three days and can't figure out what the problem is. Everything else seems to be working perfectly fine.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-06-16T20:24:09.337Z
Comments.Text: I have mentioned this in the Spark channel on https://chat.civicrm.org/civicrm/. I suspect the first question will be; what CMS, followed by; what Extensions are on
Comments.UserDisplayName: petednz - fuzion
Tags: <user-account><user><sparkpost><civicrm-spark>
Title: Unable to Add User
ThreadText: # Unable to Add User
  
  (Asked by: username_0 on 2021-06-16)
  
  I am trying to add another user to my site. I am on Spark and with civihosting. When I click "create new account," I am redirected to a page that says "The website encountered an unexpected error. Please try again later." I've been having this issue for three days and can't figure out what the problem is. Everything else seems to be working perfectly fine.
  
  **Tags:** user-account, user, sparkpost, civicrm-spark
  
  > **Comments:**
  > **username_1**: I have mentioned this in the Spark channel on https://chat.civicrm.org/civicrm/. I suspect the first question will be; what CMS, followed by; what Extensions are on  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2021-06-16. Score: 2 | Accepted answer
  
  It seems like you were missing the "Unsupervised" rule in CiviCRM (from Contacts > Find and Merge Duplicate Contacts).
  
  The default rule, by email, was set as "General".
  
  I changed it back to "Unsupervised".
  
  It's rather odd that CiviCRM allows this, I will see if we can add a check against it.
  
  > **Comments:**
  > **username_3**: https://github.com/civicrm/civicrm-core/pull/19064   /  https://lab.civicrm.org/dev/wordpress/-/issues/80  
  > **username_2**: Added a simple system-check to the symbiotic monitoring extension for now: https://lab.civicrm.org/extensions/symbiotic/-/commit/8ba54131c23537957b5d172e581fb8a77959f85b  
  
  ---
  
  