Answers.Body: <p>The precise steps to reset a user's password will depend on which CMS platform you are using (i.e. Drupal, WordPress, or Joomla). The CMS &mdash; not CiviCRM &mdash; manages user logins and passwords.</p>
  
  <p>Nevertheless, the first step is usually to find the user's contact record in CiviCRM and click on the link to the user's associated CMS record as shown below.</p>
  
  <p><a href="https://i.sstatic.net/7yCv7.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/7yCv7.png" alt="CMS record link"></a></p>
  
  <p>Once you've reached the page for the CMS record, resetting the password will hopefully be intuitive. If it's not, then I'd suggest searching the web for something like "Reset Drupal user's password" (or similar, for other CMS platforms).</p>
  
  <p>If you don't see a "User ID", as is shown in the screenshot above, then it can be a bit tricky. Most likely there will a <em>different</em> (duplicate) contact record in CiviCRM which <em>will</em> have an associated CMS record. </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-01T23:32:43.293Z
Answers.Text: Got it! Thank you! I didn't think about the password being the Drupal User PW. Silly me.
Answers.UserDisplayName: John Richardson
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-01T23:34:51.793Z
Answers.Text: Great! Can you click the check-mark to accept this answer?
Answers.UserDisplayName: Sean
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-01T23:27:35.130Z
Answers.LastActivityDate: 2017-09-01T23:27:35.130Z
Answers.UserDisplayName: Sean
Body: <p>A donor/owner of a PCP has lost her password. How can I help her?</p>
  
Tags: <civicontribute><contributions><contribution-page><personal-campaign-pages>
Title: How can I reset a user password for a PCP owner?
ThreadText: # How can I reset a user password for a PCP owner?
  
  (Asked by: username_0 on 2017-09-01)
  
  A donor/owner of a PCP has lost her password. How can I help her?
  
  **Tags:** civicontribute, contributions, contribution-page, personal-campaign-pages
  
  
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  ## 1 answers
  
  ### Answer by username_1 on 2017-09-01. Score: 1
  
  The precise steps to reset a user's password will depend on which CMS platform you are using (i.e. Drupal, WordPress, or Joomla). The CMS — not CiviCRM — manages user logins and passwords.
  
  Nevertheless, the first step is usually to find the user's contact record in CiviCRM and click on the link to the user's associated CMS record as shown below.
  
  [![CMS record link](https://i.sstatic.net/7yCv7.png)](https://i.sstatic.net/7yCv7.png)
  
  Once you've reached the page for the CMS record, resetting the password will hopefully be intuitive. If it's not, then I'd suggest searching the web for something like "Reset Drupal user's password" (or similar, for other CMS platforms).
  
  If you don't see a "User ID", as is shown in the screenshot above, then it can be a bit tricky. Most likely there will a *different* (duplicate) contact record in CiviCRM which *will* have an associated CMS record.
  
  > **Comments:**
  > **username_0**: Got it! Thank you! I didn't think about the password being the Drupal User PW. Silly me.  
  > **username_1**: Great! Can you click the check-mark to accept this answer?  
  
  ---
  
  