Answers.Body: <p>Go to <strong>Administer > CiviCase > Case Types</strong> and add "Print PDF Letter" as an allowed activity to your case type. You will then be able to create a PDF directly from the "Manage Case" screen.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-30T21:59:56.177Z
Answers.Text: Thanks for trying to help but that has already been done. The problem is that when a pdf letter is created within the case, the activity is not filed in the case. Any suggestions gratefully received
Answers.UserDisplayName: ahth
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-30T13:14:17.073Z
Answers.LastActivityDate: 2015-05-30T13:14:17.073Z
Answers.UserDisplayName: Coleman
Answers.Body: <p>You're right this is a bug.</p>
  
  <p>I've filed issue <a href="https://issues.civicrm.org/jira/browse/CRM-16596" rel="nofollow">CRM-16596</a> with a PR to fix it in the next release (4.6.4).</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-31T13:32:02.233Z
Answers.Text: @ColemanThat is good news - thanks for your help.
Answers.UserDisplayName: ahth
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-31T00:42:23.007Z
Answers.LastActivityDate: 2015-05-31T00:42:23.007Z
Answers.UserDisplayName: Coleman
Body: <p>I am experimenting with "create printable letter" from within a civicase case as a mechanism for writing a letter to that particular client. However the resulting letter does not get automatically filed as a case activity, and there is no "file on case" button on the popup. It is possible to subsequently locate the activity and then file it on case but this is time consuming.</p>
  
  <p>Is there a way to have the letter automatically filed within civicase in a similar manner to which e-mails are automatically filed?</p>
  
  <p>Thanks in advance.</p>
  
  <p>NB We are still using civicrm 4.5.5</p>
  
Tags: <civicase><pdf>
Title: Automatic filing of pdf letter activity within civicase
ThreadText: # Automatic filing of pdf letter activity within civicase
  
  (Asked by: username_0 on 2015-05-29)
  
  I am experimenting with "create printable letter" from within a civicase case as a mechanism for writing a letter to that particular client. However the resulting letter does not get automatically filed as a case activity, and there is no "file on case" button on the popup. It is possible to subsequently locate the activity and then file it on case but this is time consuming.
  
  Is there a way to have the letter automatically filed within civicase in a similar manner to which e-mails are automatically filed?
  
  Thanks in advance.
  
  NB We are still using civicrm 4.5.5
  
  **Tags:** civicase, pdf
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2015-05-30. Score: 3
  
  Go to **Administer > CiviCase > Case Types** and add "Print PDF Letter" as an allowed activity to your case type. You will then be able to create a PDF directly from the "Manage Case" screen.
  
  > **Comments:**
  > **username_0**: Thanks for trying to help but that has already been done. The problem is that when a pdf letter is created within the case, the activity is not filed in the case. Any suggestions gratefully received  
  
  ---
  
  ### Answer by username_1 on 2015-05-31. Score: 3
  
  You're right this is a bug.
  
  I've filed issue [CRM-16596](https://issues.civicrm.org/jira/browse/CRM-16596) with a PR to fix it in the next release (4.6.4).
  
  > **Comments:**
  > **username_0**: @username_1That is good news - thanks for your help.  
  
  ---
  
  