Answers.Body: <p>This forum post <a href="https://forum.backdropcms.org/forum/backdrop-returns-404-error-only-civicrm-pages" rel="nofollow noreferrer">Backdrop returns 404 error only in CiviCRM pages</a> indicates that if the Apache option MultiViews is enabled, it will cause CiviCRM to fail on Backdrop.</p>
  <p>CiviHosting's servers indeed have MultiViews by default. To disable that, you can put</p>
  <pre><code>Options -MultiViews
  </code></pre>
  <p>in <code>.htaccess</code> and fixes the problem.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-09-16T14:59:19.147Z
Answers.LastActivityDate: 2024-09-16T14:59:19.147Z
Answers.UserDisplayName: Hershel
Body: <p>Backdrop CMS: 1.16.1
  CiviCRM: 5.25.0
  php 7.3.17
  Shared host (Civihosting)</p>
  
  <p>Following installation of CiviCRM on fresh install of Backdrop, I started the CiviCRM configuration process, but was unable to save the first set of questions (Language and currency). I then noticed that I don't have the CiviCRM menu.
  No errors appeared during install after providing correct database information.
  Following System Status: Error link in footer leads to blank page.
  Feeling a little foolish - something very basic awry, methinks...</p>
  
  <p>Screenshot:
  <a href="https://i.sstatic.net/t0bKJ.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/t0bKJ.png" alt="illustration of civi dashboard page after 1st install"></a></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-08T16:01:57.383Z
Comments.Text: If this is a new install, is your DNS setup correctly?  Civihosting give you a temporary DNS name but if your configured URL doesn't match the actual servername you'll get problems like this.
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-09T15:02:02.540Z
Comments.Text: Thanks, Aidan. No issues with DNS that I can see. As an experiment, I deleted site and databases and reinstalled using Civihosting server pseudonym... same result. Testing on a couple of other host platforms.
Comments.UserDisplayName: Steven James
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-09T16:12:44.837Z
Comments.Text: Anything in the logs or console or ?
Comments.UserDisplayName: Laryn
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-10T09:42:29.410Z
Comments.Text: Look at your browser's Developer Tools and see if there are requests failing
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-10T22:52:13.613Z
Comments.Text: Aidan and Laryn: many thanks for suggestions. I will return to this soon, but in the meantime didn't want to be impolite and ignore you. Will let you know what I find.
Comments.UserDisplayName: Steven James
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-04-24T19:32:33.660Z
Comments.Text: same here with CiviCRM 5.36.1 on BACKDROP 1.83 (via MAMP 6.3 PHP 7.4.12)
Comments.UserDisplayName: punkyard
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-02T04:08:20.917Z
Comments.Text: Got the same issue - did you ever figure out why?
Comments.UserDisplayName: Jesper Angelo LI
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-09-02T04:25:10.110Z
Comments.Text: Same question I asked above: Anything in the logs or console or ?
Comments.UserDisplayName: Laryn
Tags: <installation><backdrop>
Title: CiviCRM installation (Backdrop) incomplete
ThreadText: # CiviCRM installation (Backdrop) incomplete
  
  (Asked by: username_0 on 2020-06-06)
  
  Backdrop CMS: 1.16.1
  CiviCRM: 5.25.0
  php 7.3.17
  Shared host (Civihosting)
  
  Following installation of CiviCRM on fresh install of Backdrop, I started the CiviCRM configuration process, but was unable to save the first set of questions (Language and currency). I then noticed that I don't have the CiviCRM menu.
  No errors appeared during install after providing correct database information.
  Following System Status: Error link in footer leads to blank page.
  Feeling a little foolish - something very basic awry, methinks...
  
  Screenshot:
  [![illustration of civi dashboard page after 1st install](https://i.sstatic.net/t0bKJ.png)](https://i.sstatic.net/t0bKJ.png)
  
  **Tags:** installation, backdrop
  
  > **Comments:**
  > **username_1**: If this is a new install, is your DNS setup correctly?  Civihosting give you a temporary DNS name but if your configured URL doesn't match the actual servername you'll get problems like this.  
  > **username_0**: Thanks, username_1. No issues with DNS that I can see. As an experiment, I deleted site and databases and reinstalled using Civihosting server pseudonym... same result. Testing on a couple of other host platforms.  
  > **username_2**: Anything in the logs or console or ?  
  > **username_1**: Look at your browser's Developer Tools and see if there are requests failing  
  > **username_0**: username_1 and username_2: many thanks for suggestions. I will return to this soon, but in the meantime didn't want to be impolite and ignore you. Will let you know what I find.  
  > **username_3**: same here with CiviCRM 5.36.1 on BACKDROP 1.83 (via MAMP 6.3 PHP 7.4.12)  
  > **username_4**: Got the same issue - did you ever figure out why?  
  > **username_2**: Same question I asked above: Anything in the logs or console or ?  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_5 on 2024-09-16. Score: 3 | Accepted answer
  
  This forum post Backdrop returns 404 error only in CiviCRM pages indicates that if the Apache option MultiViews is enabled, it will cause CiviCRM to fail on Backdrop.
  CiviHosting's servers indeed have MultiViews by default. To disable that, you can put
  Options -MultiViews
  
  in .htaccess and fixes the problem.
  
  
  ---
  
  