Answers.Body: <pre><code>Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  </code></pre>
  <p>Your database has already been upgraded to CiviCRM 5.25.0</p>
  <p>This message indicates that the CiviCRM version installed is 5.25, not 5.28.3  Can you double check that you have replaced all the files in the <code>plugins/civicrm</code> folder?  You should make a backup, remove the folder and then extract the new zip file.   That way there are no leftover files from prior versions hanging around.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-24T18:49:46.110Z
Answers.Text: I deleted all in plugins/civicrm again and unzipped the 5.28.3 archive. I double checked that I had thre correct version
  'code` baseos | u651-sqblahhega2@blah.siteground.eu:/home/customer/www/staging21.blah.blah/public_html/wp-content/plugins/civicrm$ less civicrm.php 
  <?php
  /*
  Plugin Name: CiviCRM
  Description: CiviCRM - Growing and Sustaining Relationships
  Version: 5.28.3
  Requires at least: 4.9
  Requires PHP:      7.1
  
  
  still get the same error sadly
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-24T15:06:04.997Z
Answers.LastActivityDate: 2020-08-24T15:06:04.997Z
Answers.UserDisplayName: Kevin Cristiano
Answers.Body: <p>Make sure the civicrm your civicrm plugin is 5.28.x version and you have only single civicrm folder in plugins (no backups, no renamed folders etc)</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-24T23:17:24.933Z
Answers.Text: Still getting the same error. I have deleted CiviAdmin and CF CiviCRM plugins.   Makes no difference at all...
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T00:28:29.917Z
Answers.Text: Are you doing this on test site or live?
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T01:51:40.737Z
Answers.Text: a test site, sir.
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T02:08:52.740Z
Answers.Text: Can you check uploads/civicrm/civicrm.settings.php file is using correct path for $civicrm_root variable?
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T05:54:21.700Z
Answers.Text: $civicrm_root = '/home/customer/www/blah.blah/public_html/wp-content/plugins/civicrm/civicrm/';
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T08:46:26.700Z
Answers.Text: is that test site path to civi?
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T13:06:33.513Z
Answers.Text: I'd like to move this to chat but I only have +13 reputation
  I am obfuscating the name of the org involved.
  Can yo ask the question a little more clearly, please. I am - obviously, a novice at this, sorry.
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T13:13:43.330Z
Answers.Text: /home/customer/www/blah.blah/public_html/wp-content/plugins/civicrm/civicrm/ is this path to your test civicrm plugin?
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-25T14:18:45.667Z
Answers.Text: yes that is correct - I have followed the official docs precisely.  I have no extensions and have also installed the i10n files for en_gb
Answers.UserDisplayName: Southside
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-08-24T14:48:23.747Z
Answers.LastActivityDate: 2020-08-24T14:48:23.747Z
Answers.UserDisplayName: Pradeep Nayak
Body: <p>I try to follow  <a href="https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/" rel="nofollow noreferrer">https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/</a> to upgrade from 5.25 to 5.28.n as 5.25 is broken in WP5.5</p>
  <p>After the step    Point your web browser to the following URL</p>
  <p><a href="http://example.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/upgrade&amp;reset=1" rel="nofollow noreferrer">http://example.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm/upgrade&amp;reset=1</a></p>
  <p>I consistently get this error despite following the instructions to the letter. I have no extra extensions, on the face of it, this would seem a fairly straightforward process.</p>
  <pre><code>#0 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(337): CRM_Core_Error::backtrace()
  #1 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Upgrade/Page/Upgrade.php(82): CRM_Core_Error::fatal(&quot;Your database has already been upgraded to CiviCRM 5.25.0&quot;)
  #2 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Upgrade/Page/Upgrade.php(57): CRM_Upgrade_Page_Upgrade-&gt;runIntro()
  #3 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(311): CRM_Upgrade_Page_Upgrade-&gt;run((Array:2), NULL)
  #4 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(68): CRM_Core_Invoke::runItem((Array:13))
  #5 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(36): CRM_Core_Invoke::_invoke((Array:2))
  #6 /home/customer/www/staging21.example.org/public_html/wp-content/plugins/civicrm/civicrm.php(1601): CRM_Core_Invoke::invoke((Array:2))
  #7 /home/customer/www/staging21.example.org/public_html/wp-includes/class-wp-hook.php(287): CiviCRM_For_WordPress-&gt;invoke(&quot;&quot;)
  #8 /home/customer/www/staging21.example.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook-&gt;apply_filters(&quot;&quot;, (Array:1))
  #9 /home/customer/www/staging21.example.org/public_html/wp-includes/plugin.php(478): WP_Hook-&gt;do_action((Array:1))
  #10 /home/customer/www/staging21.example.org/public_html/wp-admin/admin.php(254): do_action(&quot;toplevel_page_CiviCRM&quot;)
  #11 {main}
  
  Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php:478) in /home/customer/www/staging21.example.org/public_html/wp-admin/admin-header.php on line 9
  
  WordPress 5.5 is available! Please update now.
   Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  Your database has already been upgraded to CiviCRM 5.25.0 ```
  
  
   Any hints welcome...  I get this with 5.28.0 and 5.28.3 over past couple of days.
  </code></pre>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-24T14:31:15.013Z
Comments.Text: This might seem a stupid question but have you substituted example.org for the name of your site when running the URL http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1  ?  The reason I'm asking is that example.org appears all through your error statement above.
Comments.UserDisplayName: peterb
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-08-24T18:50:54.390Z
Comments.Text: Yes - well spotted   - Im obfuscating the name of the organisation I am doing this for :-)
  
  Only stupid question is the one you didn't ask.....
Comments.UserDisplayName: Southside
Tags: <wordpress><upgrade><5.25>
Title: Consistent failure to upgrade from 5.25.0 to 5.28.x
ThreadText: # Consistent failure to upgrade from 5.25.0 to 5.28.x
  
  (Asked by: username_0 on 2020-08-24)
  
  I try to follow  https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ to upgrade from 5.25 to 5.28.n as 5.25 is broken in WP5.5
  After the step    Point your web browser to the following URL
  http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1
  I consistently get this error despite following the instructions to the letter. I have no extra extensions, on the face of it, this would seem a fairly straightforward process.
  #0 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(337): CRM_Core_Error::backtrace()
  #1 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Upgrade/Page/Upgrade.php(82): CRM_Core_Error::fatal("Your database has already been upgraded to CiviCRM 5.25.0")
  #2 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Upgrade/Page/Upgrade.php(57): CRM_Upgrade_Page_Upgrade->runIntro()
  #3 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(311): CRM_Upgrade_Page_Upgrade->run((Array:2), NULL)
  #4 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(68): CRM_Core_Invoke::runItem((Array:13))
  #5 /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(36): CRM_Core_Invoke::_invoke((Array:2))
  #6 /home/customer/www/staging21.example.org/public_html/wp-content/plugins/civicrm/civicrm.php(1601): CRM_Core_Invoke::invoke((Array:2))
  #7 /home/customer/www/staging21.example.org/public_html/wp-includes/class-wp-hook.php(287): CiviCRM_For_WordPress->invoke("")
  #8 /home/customer/www/staging21.example.org/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters("", (Array:1))
  #9 /home/customer/www/staging21.example.org/public_html/wp-includes/plugin.php(478): WP_Hook->do_action((Array:1))
  #10 /home/customer/www/staging21.example.org/public_html/wp-admin/admin.php(254): do_action("toplevel_page_CiviCRM")
  #11 {main}
  
  Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/example.org/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php:478) in /home/customer/www/staging21.example.org/public_html/wp-admin/admin-header.php on line 9
  
  WordPress 5.5 is available! Please update now.
   Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  Your database has already been upgraded to CiviCRM 5.25.0 ```
  
  
   Any hints welcome...  I get this with 5.28.0 and 5.28.3 over past couple of days.
  
  **Tags:** wordpress, upgrade, 5.25
  
  > **Comments:**
  > **username_1**: This might seem a stupid question but have you substituted example.org for the name of your site when running the URL http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1  ?  The reason I'm asking is that example.org appears all through your error statement above.  
  > **username_0**: Yes - well spotted   - Im obfuscating the name of the organisation I am doing this for :-)  Only stupid question is the one you didn't ask.....  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_2 on 2020-08-24. Score: 1
  
  Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred.
  
  Your database has already been upgraded to CiviCRM 5.25.0
  This message indicates that the CiviCRM version installed is 5.25, not 5.28.3  Can you double check that you have replaced all the files in the plugins/civicrm folder?  You should make a backup, remove the folder and then extract the new zip file.   That way there are no leftover files from prior versions hanging around.
  
  > **Comments:**
  > **username_0**: I deleted all in plugins/civicrm again and unzipped the 5.28.3 archive. I double checked that I had thre correct version 'code` baseos | u651-sqblahhega2@blah.siteground.eu:/home/customer/www/staging21.blah.blah/public_html/wp-content/plugins/civicrm$ less civicrm.php  <?php /* Plugin Name: CiviCRM Description: CiviCRM - Growing and Sustaining Relationships Version: 5.28.3 Requires at least: 4.9 Requires PHP:      7.1   still get the same error sadly  
  
  ---
  
  ### Answer by username_3 on 2020-08-24. Score: 0
  
  Make sure the civicrm your civicrm plugin is 5.28.x version and you have only single civicrm folder in plugins (no backups, no renamed folders etc)
  
  > **Comments:**
  > **username_0**: Still getting the same error. I have deleted CiviAdmin and CF CiviCRM plugins.   Makes no difference at all...  
  > **username_3**: Are you doing this on test site or live?  
  > **username_0**: a test site, sir.  
  > **username_3**: Can you check uploads/civicrm/civicrm.settings.php file is using correct path for $civicrm_root variable?  
  > **username_0**: $civicrm_root = '/home/customer/www/blah.blah/public_html/wp-content/plugins/civicrm/civicrm/';  
  > **username_3**: is that test site path to civi?  
  > **username_0**: I'd like to move this to chat but I only have +13 reputation I am obfuscating the name of the org involved. Can yo ask the question a little more clearly, please. I am - obviously, a novice at this, sorry.  
  > **username_3**: /home/customer/www/blah.blah/public_html/wp-content/plugins/civicrm/civicrm/ is this path to your test civicrm plugin?  
  > **username_0**: yes that is correct - I have followed the official docs precisely.  I have no extensions and have also installed the i10n files for en_gb  
  
  ---
  
  