Answers.Body: <p>This is a core bug logged at <a href="https://issues.civicrm.org/jira/browse/CRM-21644" rel="nofollow noreferrer">CRM-21644</a>. You can apply the <a href="https://github.com/civicrm/civicrm-core/pull/11499" rel="nofollow noreferrer">patch</a> manually to make it work or will need to wait for 4.7.31 to release.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-01-11T09:57:51.050Z
Answers.Text: That's great, thanks. This is causing us a lot of trouble so I'll apply the patch.
Answers.UserDisplayName: Tim W
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-01-11T10:03:57.997Z
Answers.Text: My pleasure, Cheerz.
Answers.UserDisplayName: Pradeep Nayak
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2018-01-09T21:28:23.697Z
Answers.LastActivityDate: 2018-01-09T21:28:23.697Z
Answers.UserDisplayName: Pradeep Nayak
Body: <p>I'm using CiviCRM 4.7.29 with Joomla 3.8.3.</p>
  
  <p>We've got a Joomla page connected to a CiviCRM profile definition which allows normal Joomla users to edit there CiviCRM address details and communication preferences. The problem is that the communication preferences checkboxes are never preset to the value stored in the CiviCRM database, the boxes are always unchecked regardless of the underlying stored value. So every time a user edits there address, the stored communication preferences get wiped out, unless they notice and re-tick them manually before clicking save (which rarely happens).</p>
  
  <p>Has anybody else encountered this problem? How would I go about fixing it?</p>
  
Tags: <joomla>
Title: Prefered Communication Preferences boxes not set on profile page using Joomla
ThreadText: # Prefered Communication Preferences boxes not set on profile page using Joomla
  
  (Asked by: username_0 on 2018-01-09)
  
  I'm using CiviCRM 4.7.29 with Joomla 3.8.3.
  
  We've got a Joomla page connected to a CiviCRM profile definition which allows normal Joomla users to edit there CiviCRM address details and communication preferences. The problem is that the communication preferences checkboxes are never preset to the value stored in the CiviCRM database, the boxes are always unchecked regardless of the underlying stored value. So every time a user edits there address, the stored communication preferences get wiped out, unless they notice and re-tick them manually before clicking save (which rarely happens).
  
  Has anybody else encountered this problem? How would I go about fixing it?
  
  **Tags:** joomla
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2018-01-09. Score: 0 | Accepted answer
  
  This is a core bug logged at [CRM-21644](https://issues.civicrm.org/jira/browse/CRM-21644). You can apply the [patch](https://github.com/civicrm/civicrm-core/pull/11499) manually to make it work or will need to wait for 4.7.31 to release.
  
  > **Comments:**
  > **username_0**: That's great, thanks. This is causing us a lot of trouble so I'll apply the patch.  
  > **username_1**: My pleasure, Cheerz.  
  
  ---
  
  