Answers.Body: <p>It's possible this is the culprit: <a href="https://issues.civicrm.org/jira/browse/CRM-16175" rel="nofollow">net amount sometimes incorrect for events involving partial payments</a></p>
  
  <p>You could update to 4.6.2 if that's possible, or perhaps <a href="https://github.com/civicrm/civicrm-core/pull/5588" rel="nofollow">review out the commit</a> and roll your own patch.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-18T13:30:03.190Z
Answers.LastActivityDate: 2015-05-18T13:30:03.190Z
Answers.UserDisplayName: Nicholai
Body: <p>A client is reporting that the value for the <code>{event.balance}</code> token sent via a reminder is incorrect. It's showing a negative balance. The two documented cases (via forwarded emails from the event registrants) were both case where one partial payment had been made.</p>
  
  <p>The replacement for <code>{event.balance}</code> should be:</p>
  
  <pre><code>Total registration fees minus partial payment(s)
  </code></pre>
  
  <p>Instead the token was replaced with the following value:</p>
  
  <pre><code>Event balance minus partial payment
  </code></pre>
  
  <p>Any ideas about what might be causing this or how to troubleshoot it?</p>
  
  <p>Site running CiviCRM 4.5.8 and Drupal 7.36. PHP is 5.4.30. MySQL is 5.5.42</p>
  
Tags: <civievent>
Title: Wrong calcuation of event.balance value in reminder email
ThreadText: # Wrong calcuation of event.balance value in reminder email
  
  (Asked by: username_0 on 2015-05-14)
  
  A client is reporting that the value for the {event.balance} token sent via a reminder is incorrect. It's showing a negative balance. The two documented cases (via forwarded emails from the event registrants) were both case where one partial payment had been made.
  The replacement for {event.balance} should be:
  Total registration fees minus partial payment(s)
  
  Instead the token was replaced with the following value:
  Event balance minus partial payment
  
  Any ideas about what might be causing this or how to troubleshoot it?
  Site running CiviCRM 4.5.8 and Drupal 7.36. PHP is 5.4.30. MySQL is 5.5.42
  
  **Tags:** civievent
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2015-05-18. Score: 3 | Accepted answer
  
  It's possible this is the culprit: [net amount sometimes incorrect for events involving partial payments](https://issues.civicrm.org/jira/browse/CRM-16175)
  
  You could update to 4.6.2 if that's possible, or perhaps [review out the commit](https://github.com/civicrm/civicrm-core/pull/5588) and roll your own patch.
  
  
  ---
  
  