Answers.Body: <p>Please see <a href="https://civicrm.stackexchange.com/questions/6399/civicrm-is-showing-a-blank-page-white-screen-how-do-i-debug-this/6400">How do I debug CiviCRM when I hit a blank page / white screen / fatal error?</a> which has instructions for debugging PHP when you run into a blank screen.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-14T14:13:56.580Z
Answers.Text: Turns out there was a .js conflict with the Pogstone Module (drupal). Removing this module fixed the issue.
Answers.UserDisplayName: Cullen McGough
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-15T19:16:42.663Z
Answers.Text: Glad you fixed it! Odd that a JS conflict caused this symptoms, WSoD is usually a PHP conflict. Do you mean Pogstone's Fancy Tokens?Might be worth reporting against [the extension](https://github.com/sgladstone/com.pogstone.fancytokens/issues) or [CiviCRM](https://issues.civicrm.org) to help get the conflict fixed. Should you want to contribute further you can offer to sponsor the work.
Answers.UserDisplayName: Chris Burgess
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-09-14T03:06:25.100Z
Answers.LastActivityDate: 2015-09-14T03:06:25.100Z
Answers.LastEditDate: 2017-04-13T12:53:13.207Z
Answers.UserDisplayName: Chris Burgess
Body: <p>As best I can tell, the menu link for a new mailing:</p>
  
  <p><a href="https://mysite.org/civicrm/mailing/send?reset=1" rel="nofollow">https://mysite.org/civicrm/mailing/send?reset=1</a>
  Redirects to <a href="https://mysite.org/civicrm/a/#/mailing/new" rel="nofollow">https://mysite.org/civicrm/a/#/mailing/new</a></p>
  
  <p>But this fails as a white screen. </p>
  
  <p>The console tells me:
  Failed to load resource: the server responded with a status of 500 (Internal Server Error) GET <a href="https://mysite.org/civicrm/a/" rel="nofollow">https://mysite.org/civicrm/a/</a> 500 (Internal Server Error)</p>
  
  <p>Any ideas what's causing this? The same problem is true for A/B mailings. </p>
  
Tags: <civimail><wsod>
Title: Whitescreen (500 error) with Civimail
ThreadText: # Whitescreen (500 error) with Civimail
  
  (Asked by: username_0 on 2015-09-14)
  
  As best I can tell, the menu link for a new mailing:
  
  <https://mysite.org/civicrm/mailing/send?reset=1>
  Redirects to <https://mysite.org/civicrm/a/#/mailing/new>
  
  But this fails as a white screen.
  
  The console tells me:
  Failed to load resource: the server responded with a status of 500 (Internal Server Error) GET <https://mysite.org/civicrm/a/> 500 (Internal Server Error)
  
  Any ideas what's causing this? The same problem is true for A/B mailings.
  
  **Tags:** civimail, wsod
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2015-09-14. Score: 1
  
  Please see [How do I debug CiviCRM when I hit a blank page / white screen / fatal error?](https://civicrm.stackexchange.com/questions/6399/civicrm-is-showing-a-blank-page-white-screen-how-do-i-debug-this/6400) which has instructions for debugging PHP when you run into a blank screen.
  
  > **Comments:**
  > **username_0**: Turns out there was a .js conflict with the Pogstone Module (drupal). Removing this module fixed the issue.  
  > **username_1**: Glad you fixed it! Odd that a JS conflict caused this symptoms, WSoD is usually a PHP conflict. Do you mean Pogstone's Fancy Tokens?Might be worth reporting against [the extension](https://github.com/sgladstone/com.pogstone.fancytokens/issues) or [CiviCRM](https://issues.civicrm.org) to help get the conflict fixed. Should you want to contribute further you can offer to sponsor the work.  
  
  ---
  
  