Answers.Body: <p>This sounds like an issue with your hosting provider rather than a problem with CiviCRM.  I would suggest that you get in touch with your hosting provider as the error message says.</p>
  
  <p>If you don't know who your hosting provider is, I would suggest that you contact the person who set up CiviCRM for you.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-09-19T11:56:21.950Z
Answers.LastActivityDate: 2016-09-19T11:56:21.950Z
Answers.UserDisplayName: William Mortada
Body: <p>Please help, </p>
  
  <p>I cannot log into our database as there is an error message saying Account Suspended please contact your Hosting Provider for more information.</p>
  
  <p>Does anyone know how to get around this or where to find help as we really need to log onto our database. </p>
  
  <p>Thanks, </p>
  
  <p>Grace </p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-09-19T11:58:30.983Z
Comments.Text: It would be helpful if you could provide some more information. Are you able to access CiviCRM at all?  Can you log in to your CMS (e.g. Drupal, Joomla, WordPress)?  Is CiviCRM linked to your website?  Is your website working?
Comments.UserDisplayName: William Mortada
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-09-19T12:00:08.790Z
Comments.Text: Are you happy to share a link to your CiviCRM site?  This could help to diagnose the problem but please be aware that this is a public forum so don't post anything that you aren't happy to share publicly.
Comments.UserDisplayName: William Mortada
Tags: <hosting>
Title: URGENT HELP Account Suspended This Account has been suspended
ThreadText: # URGENT HELP Account Suspended This Account has been suspended
  
  (Asked by: username_0 on 2016-09-19)
  
  Please help,
  
  I cannot log into our database as there is an error message saying Account Suspended please contact your Hosting Provider for more information.
  
  Does anyone know how to get around this or where to find help as we really need to log onto our database.
  
  Thanks,
  
  Grace
  
  **Tags:** hosting
  
  > **Comments:**
  > **username_1**: It would be helpful if you could provide some more information. Are you able to access CiviCRM at all?  Can you log in to your CMS (e.g. Drupal, Joomla, WordPress)?  Is CiviCRM linked to your website?  Is your website working?  
  > **username_1**: Are you happy to share a link to your CiviCRM site?  This could help to diagnose the problem but please be aware that this is a public forum so don't post anything that you aren't happy to share publicly.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2016-09-19. Score: 9
  
  This sounds like an issue with your hosting provider rather than a problem with CiviCRM. I would suggest that you get in touch with your hosting provider as the error message says.
  
  If you don't know who your hosting provider is, I would suggest that you contact the person who set up CiviCRM for you.
  
  
  ---
  
  