Body: <p>CiviCRM 5.27.5, Drupal 7.72</p>
  <p>I've been attempting to use the print/merge function with no success.  I've tried both .docx and .odt, which the help text says are valid file formats.  However, when I attempt the print/merge, I get the error that my file format is invalid.</p>
  <p>Steps to replicate:</p>
  <ul>
  <li>Search for contacts, select a few</li>
  <li>Select Print/Merge Document from the actions menu</li>
  <li>Upload file, click to merge</li>
  </ul>
  <p>Is there a particular trick to making this work that I'm missing?</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-01-07T18:06:17.390Z
Comments.Text: Does the doc have any complex formatting - tables etc? Does a very simple doc work?
Comments.UserDisplayName: Aidan
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-01-08T17:18:23.163Z
Comments.Text: It is an extremely simple document on purpose - I just wanted to confirm that the process works at all.  I've now tested on a second site (similar Civi versions) and the result was the same.
Comments.UserDisplayName: Lesley Carter - BackOffice
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-01-16T04:52:04.183Z
Comments.Text: Having the same issue.  Hopefully someone can give us some light.
Comments.UserDisplayName: Jennifer Bertha
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-12-09T09:26:46.083Z
Comments.Text: Same issue with CiviCRM 5.5 on Wordpress and using odt or docx.
Comments.UserDisplayName: Alberto Olivucci
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2022-12-12T09:26:26.730Z
Comments.Text: An alternative could be to use CiviOffice: https://docs.civicrm.org/civioffice/en/latest/
Comments.UserDisplayName: Fabian
Tags: <contacts><printmerge>
Title: Word upload function in print/merge
ThreadText: # Word upload function in print/merge
  
  (Asked by: username_0 on 2021-01-07)
  
  CiviCRM 5.27.5, Drupal 7.72
  
  I've been attempting to use the print/merge function with no success. I've tried both .docx and .odt, which the help text says are valid file formats. However, when I attempt the print/merge, I get the error that my file format is invalid.
  
  Steps to replicate:
  
  * Search for contacts, select a few
  * Select Print/Merge Document from the actions menu
  * Upload file, click to merge
  
  Is there a particular trick to making this work that I'm missing?
  
  **Tags:** contacts, printmerge
  
  > **Comments:**
  > **username_1**: Does the doc have any complex formatting - tables etc? Does a very simple doc work?  
  > **username_0**: It is an extremely simple document on purpose - I just wanted to confirm that the process works at all.  I've now tested on a second site (similar Civi versions) and the result was the same.  
  > **username_2**: Having the same issue.  Hopefully someone can give us some light.  
  > **username_3**: Same issue with CiviCRM 5.5 on Wordpress and using odt or docx.  
  > **username_4**: An alternative could be to use CiviOffice: https://docs.civicrm.org/civioffice/en/latest/  
  
  ---
  
  ## 0 answers
  
  