Answers.Body: <p>For sending mass texts to any significant amount of contacts, use Mailings &gt; New Mass SMS. Create a group ahead of time.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-12-28T18:12:09.203Z
Answers.Text: https://lab.civicrm.org/dev/core/-/issues/3011
Answers.UserDisplayName: Andy Burns
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-12-28T17:55:57.380Z
Answers.LastActivityDate: 2021-12-28T17:55:57.380Z
Answers.UserDisplayName: Andy Burns
Body: <p>I know SMS infrastructure was built off of CiviMail but there is a key difference when building a recipient list from search.</p>
  <p><a href="https://i.sstatic.net/GU6cj.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/GU6cj.png" alt="enter image description here" /></a></p>
  <ul>
  <li><p>Email - schedule/send via CiviMail &gt; creates hidden group</p>
  </li>
  <li><p>SMS - schedule/send &gt; puts contact's phone numbers in an array similar to &quot;send email&quot; to 50 or less option.</p>
  </li>
  </ul>
  <p><a href="https://i.sstatic.net/pBKdd.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/pBKdd.png" alt="enter image description here" /></a></p>
  <p>Issues:</p>
  <ul>
  <li>If you use the <code>SMS - schedule/send</code> option it does not show in <code>Find Mass SMS</code> screen
  <a href="https://example.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm%2Fmailing%2Fbrowse&amp;reset=1&amp;sms=1" rel="nofollow noreferrer">https://example.org/wp-admin/admin.php?page=CiviCRM&amp;q=civicrm%2Fmailing%2Fbrowse&amp;reset=1&amp;sms=1</a>.</li>
  <li>We had a very high non deliverable rate (using Twilio) due to a Queue overflow error: <a href="https://www.twilio.com/docs/api/errors/30001" rel="nofollow noreferrer">https://www.twilio.com/docs/api/errors/30001</a>. MPS rates for some orgs is only 1-3MPS, for us it is 75MPS but even so doing a search action mass sms to a good deal above your MPS will cause the Queue overflow error.</li>
  </ul>
  
Tags: <sms>
Title: SMS: search v pre-built group (Queue overflow)
ThreadText: # SMS: search v pre-built group (Queue overflow)
  
  (Asked by: username_0 on 2021-12-28)
  
  I know SMS infrastructure was built off of CiviMail but there is a key difference when building a recipient list from search.
  
  [![enter image description here](https://i.sstatic.net/GU6cj.png)](https://i.sstatic.net/GU6cj.png)
  
  * Email - schedule/send via CiviMail > creates hidden group
  * SMS - schedule/send > puts contact's phone numbers in an array similar to "send email" to 50 or less option.
  
  [![enter image description here](https://i.sstatic.net/pBKdd.png)](https://i.sstatic.net/pBKdd.png)
  
  Issues:
  
  * If you use the `SMS - schedule/send` option it does not show in `Find Mass SMS` screen
    <https://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fmailing%2Fbrowse&reset=1&sms=1>.
  * We had a very high non deliverable rate (using Twilio) due to a Queue overflow error: <https://www.twilio.com/docs/api/errors/30001>. MPS rates for some orgs is only 1-3MPS, for us it is 75MPS but even so doing a search action mass sms to a good deal above your MPS will cause the Queue overflow error.
  
  **Tags:** sms
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2021-12-28. Score: 1 | Accepted answer
  
  For sending mass texts to any significant amount of contacts, use Mailings > New Mass SMS. Create a group ahead of time.
  
  > **Comments:**
  > **username_0**: https://lab.civicrm.org/dev/core/-/issues/3011  
  
  ---
  
  