Answers.Body: <p>Have you formatted the date in Administer/Localization/Date Formats? For the UK  'Complete Date' is set to '%B %E, %Y', and 'Complete Date and Time' is set to '%E%f  %B, %Y %l:%M %P'.  Also 'Date Input Fields' is set to 'dd/mm/yyyy' which is probably the critical one in this case.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-02-09T16:35:22.313Z
Answers.Text: Have updated my comments -any more suggestions? this is def the right area
Answers.UserDisplayName: Andy Goodall
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-02-09T15:14:18.680Z
Answers.LastActivityDate: 2017-02-09T15:14:18.680Z
Answers.UserDisplayName: Andy Clark
Body: <p>I have just created a donate form via Civi. Tried to donate (after logging in as account holder) and completed first from ok. DOB in correct format of</p>
  
  <p>27-09-64 (selected from the pop calendar)</p>
  
  <p>On clicking Confirm Payment the page asking </p>
  
  <p>Please verify the information below carefully</p>
  
  <p>showns - However that is where it has altered the format to</p>
  
  <p>DOB 
  09/27/1964</p>
  
  <p>and on clicking Continue I get</p>
  
  <p>Please correct the following errors in the form fields below:
  Please select Date of Birth</p>
  
  <p>Can someone tell me how to solve please?</p>
  
  <p>Joomla 3.6.5 - Civicrm 4.7.14</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-09T16:17:25.007Z
Comments.Text: Thanks for the reply - cannot see reference to uk - screenshot    http://www.awesomescreenshot.com/image/2154069/21671a10ec90d61528b6a7c019ce747c
Comments.UserDisplayName: Andy Goodall
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-09T16:28:45.690Z
Comments.Text: firstly - tx Andy for that pointer - i have updated as you outline. Still does not work but I noticed that when I set my date of both in the calendar it shows 27-09-1964 - when i click confirm payment it shows as 27/09/1964. Is this the cause and how do i solve? the first date format i have toi selct from a calendar to choose date - no option to select forward slash
Comments.UserDisplayName: Andy Goodall
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-09T17:42:02.320Z
Comments.Text: I changed the Date Format to dd-mm-yyyy but a profile I have still used dd/mm/yyy.  This was because the definition of the date in the custom field set was dd/mm/yyyy.  When I changed this custom field fomat to dd-mm-yyyy then the profile changed - so this overrode the Date Format setting.  You should be able to fix the problem by getting these 2 settings to agree.
Comments.UserDisplayName: Andy Clark
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-09T22:05:55.273Z
Comments.Text: Ok, tx for your patience - I have had no luck yet - these are the 2 screens I have been working on 
  
  http://www.awesomescreenshot.com/image/2155431/ff941bc3ceb1f4d48a8e98ab8b6de430
  
  http://www.awesomescreenshot.com/image/2155433/0dfe40a01a2a2739bde7e11a12e88c31
  
  http://www.awesomescreenshot.com/image/2155444/a23c01e4b8d354520eb887c4db5b661b
  
  These are  the settings - I have tried various settings for birth but no effect. Is there a third area of CiviCrm I should be looking at?
Comments.UserDisplayName: Andy Goodall
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-09T22:15:02.867Z
Comments.Text: When you say that you created a donate form in Civi, how did you do it? See this https://issues.civicrm.org/jira/browse/CRM-19490 - looks likely
Comments.UserDisplayName: Andy Clark
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-02-10T15:52:22.133Z
Comments.Text: I linked to a contribution page. Anyway, an update to the situation - we explored various settings to no avail. We replicated the problem on our test website - updated the test website to 4.7.16 and it solved the problem. So will now implement that solution on live site. So in summary, never managed to solve problem in 4.7.14 but no problem in 4.7.16.
Comments.UserDisplayName: Andy Goodall
Tags: <joomla>
Title: Unable to donate due to DOB format anomaly
ThreadText: # Unable to donate due to DOB format anomaly
  
  (Asked by: username_0 on 2017-02-09)
  
  I have just created a donate form via Civi. Tried to donate (after logging in as account holder) and completed first from ok. DOB in correct format of
  
  27-09-64 (selected from the pop calendar)
  
  On clicking Confirm Payment the page asking
  
  Please verify the information below carefully
  
  showns - However that is where it has altered the format to
  
  DOB
  09/27/1964
  
  and on clicking Continue I get
  
  Please correct the following errors in the form fields below:
  Please select Date of Birth
  
  Can someone tell me how to solve please?
  
  Joomla 3.6.5 - Civicrm 4.7.14
  
  **Tags:** joomla
  
  > **Comments:**
  > **username_0**: Thanks for the reply - cannot see reference to uk - screenshot    http://www.awesomescreenshot.com/image/2154069/21671a10ec90d61528b6a7c019ce747c  
  > **username_0**: firstly - tx Andy for that pointer - i have updated as you outline. Still does not work but I noticed that when I set my date of both in the calendar it shows 27-09-1964 - when i click confirm payment it shows as 27/09/1964. Is this the cause and how do i solve? the first date format i have toi selct from a calendar to choose date - no option to select forward slash  
  > **username_1**: I changed the Date Format to dd-mm-yyyy but a profile I have still used dd/mm/yyy.  This was because the definition of the date in the custom field set was dd/mm/yyyy.  When I changed this custom field fomat to dd-mm-yyyy then the profile changed - so this overrode the Date Format setting.  You should be able to fix the problem by getting these 2 settings to agree.  
  > **username_0**: Ok, tx for your patience - I have had no luck yet - these are the 2 screens I have been working on   http://www.awesomescreenshot.com/image/2155431/ff941bc3ceb1f4d48a8e98ab8b6de430  http://www.awesomescreenshot.com/image/2155433/0dfe40a01a2a2739bde7e11a12e88c31  http://www.awesomescreenshot.com/image/2155444/a23c01e4b8d354520eb887c4db5b661b  These are  the settings - I have tried various settings for birth but no effect. Is there a third area of CiviCrm I should be looking at?  
  > **username_1**: When you say that you created a donate form in Civi, how did you do it? See this https://issues.civicrm.org/jira/browse/CRM-19490 - looks likely  
  > **username_0**: I linked to a contribution page. Anyway, an update to the situation - we explored various settings to no avail. We replicated the problem on our test website - updated the test website to 4.7.16 and it solved the problem. So will now implement that solution on live site. So in summary, never managed to solve problem in 4.7.14 but no problem in 4.7.16.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2017-02-09. Score: 1
  
  Have you formatted the date in Administer/Localization/Date Formats? For the UK 'Complete Date' is set to '%B %E, %Y', and 'Complete Date and Time' is set to '%E%f %B, %Y %l:%M %P'. Also 'Date Input Fields' is set to 'dd/mm/yyyy' which is probably the critical one in this case.
  
  > **Comments:**
  > **username_0**: Have updated my comments -any more suggestions? this is def the right area  
  
  ---
  
  