Answers.Body: <p>This looks like a problem with your compiled templates - try deleting templates_c.  You can do this <a href="https://docs.civicrm.org/sysadmin/en/latest/troubleshooting/#symptoms" rel="nofollow noreferrer">in-app</a>, or <a href="https://civicrm.stackexchange.com/questions/15931/where-are-the-configandlog-and-templates-c-directories">manually</a>.</p>
  
  <p>That said, templates_c errors are often indicative of a misconfiguration (most commonly, that your cron jobs don't run as the webserver user) so it's likely you'll need to delete manually because the webserver user lacks permission to delete the template in question.  If this problem recurs, you'll want to identify its root cause.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-05-22T14:30:16.087Z
Answers.LastActivityDate: 2019-05-22T14:30:16.087Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Body: <p>We are getting two Civi config screens which show a header, but no content. The screen loads but is empty - no options, no fields, no instructions.</p>
  
  <p>One is when wanting to delete a custom field -
  <a href="https://www.loom.com/share/78dee12c14204ddfbdbcfd4dcd4d1baf" rel="nofollow noreferrer">here's a video of what happens</a></p>
  
  <p>One is on the Results tab when wanting to set up a Survey -
  <a href="https://i.sstatic.net/baXBy.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/baXBy.png" alt="Results tab in Survey config"></a></p>
  
  <p>Any ideas how to cure this?</p>
  
  <p>CiviCRM 5.1.2 Drupal 7.67</p>
  
Tags: <custom-fields><civisurvey>
Title: How to cure empty config screens in civi?
ThreadText: # How to cure empty config screens in civi?
  
  (Asked by: username_0 on 2019-05-22)
  
  We are getting two Civi config screens which show a header, but no content. The screen loads but is empty - no options, no fields, no instructions.
  
  One is when wanting to delete a custom field -
  [here's a video of what happens](https://www.loom.com/share/78dee12c14204ddfbdbcfd4dcd4d1baf)
  
  One is on the Results tab when wanting to set up a Survey -
  [![Results tab in Survey config](https://i.sstatic.net/baXBy.png)](https://i.sstatic.net/baXBy.png)
  
  Any ideas how to cure this?
  
  CiviCRM 5.1.2 Drupal 7.67
  
  **Tags:** custom-fields, civisurvey
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2019-05-22. Score: 1
  
  This looks like a problem with your compiled templates - try deleting templates\_c. You can do this [in-app](https://docs.civicrm.org/sysadmin/en/latest/troubleshooting/#symptoms), or [manually](https://civicrm.stackexchange.com/questions/15931/where-are-the-configandlog-and-templates-c-directories).
  
  That said, templates\_c errors are often indicative of a misconfiguration (most commonly, that your cron jobs don't run as the webserver user) so it's likely you'll need to delete manually because the webserver user lacks permission to delete the template in question. If this problem recurs, you'll want to identify its root cause.
  
  
  ---
  
  