Answers.Body: <p>We did end up using <a href="https://github.com/CiviCooP/org.civicoop.documents" rel="nofollow noreferrer">Documents</a> - we added quite a few new features to it to extend its capabilities which you can read about <a href="https://civicrm.org/blog/petednz/using-and-improving-the-documents-extension-a-drupal-extension-by-civicoop" rel="nofollow noreferrer">here</a> </p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-07-13T02:47:37.087Z
Answers.LastActivityDate: 2018-07-13T02:47:37.087Z
Answers.UserDisplayName: petednz - fuzion
Answers.Body: <p>There are different solutions as you suggested. One is using custom fields of the type file upload or use activities. 
  There is indeed a document extension and this is one also capable of storing documents on a case. The advantage of the latter is that it could also store versions of the same document. </p>
  
  <p>It is not yet possible to search for documents on a case.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-11-03T02:23:00.487Z
Answers.Text: I really like the look of what the civicoop Documents extension offers. thanks to you and the clients who funded it. i expect we will find some ways to contribute back to the project.
Answers.UserDisplayName: petednz - fuzion
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Answers.CreationDate: 2017-11-01T09:19:57.483Z
Answers.LastActivityDate: 2017-11-01T09:19:57.483Z
Answers.UserDisplayName: Jaap Jansma - CiviCooP
Body: <p>I know there are File fields on Activities, and we can add File Fields to the case itself.</p>
  
  <p>But say there are 20 documents to add over time. </p>
  
  <p>while googling I found this which sounds interesting <a href="https://github.com/CiviCooP/org.civicoop.documents" rel="noreferrer">https://github.com/CiviCooP/org.civicoop.documents</a> since their roadmap talks about searching by 'case type'</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-02T00:46:49.350Z
Comments.Text: They often come in via email so get filed via the email processor as activities, but it doesn't provide any structure. Although I have once used the email processor hook to change the activity type, making them a little more findable.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-02T04:13:01.383Z
Comments.Text: Emailing with the attachment can get it added directly to the case?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-02T14:07:47.767Z
Comments.Text: I think the docs (https://docs.civicrm.org/user/en/latest/case-management/set-up/#filing-emails-on-cases) used to describe it more fully but yes if somebody replies to an email sent from Manage Case it will recognize the thing in square brackets. You can also manually add the square brackets code to the subject before sending. Unfortunately it's a code instead of the case id, which I think was originally a misunderstanding. If interested I can post somewhere the override code I've used to make it recognize case id too. There is also a manual File-On-Case action on non-case activities.
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-03T02:22:07.907Z
Comments.Text: Thanks i need to read up on this more. we already have sites where incoming emails are creating Activities - but not done it for replies.
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-11-03T07:20:44.563Z
Comments.Text: Just to clarify, it's not the fact that it's a reply per se, it's the fact that the subject of an email processed by the email processor contains square brackets with a code that matches the code for an existing case, e.g. subject = "Re: Batman [#a1b3c]".
Comments.UserDisplayName: Demerit
Tags: <civicase><attachments><files>
Title: How are folk storing lots of Files on Cases?
ThreadText: # How are folk storing lots of Files on Cases?
  
  (Asked by: username_0 on 2017-11-01)
  
  I know there are File fields on Activities, and we can add File Fields to the case itself.
  
  But say there are 20 documents to add over time.
  
  while googling I found this which sounds interesting <https://github.com/CiviCooP/org.civicoop.documents> since their roadmap talks about searching by 'case type'
  
  **Tags:** civicase, attachments, files
  
  > **Comments:**
  > **username_1**: They often come in via email so get filed via the email processor as activities, but it doesn't provide any structure. Although I have once used the email processor hook to change the activity type, making them a little more findable.  
  > **username_0**: Emailing with the attachment can get it added directly to the case?  
  > **username_1**: I think the docs (https://docs.civicrm.org/user/en/latest/case-management/set-up/#filing-emails-on-cases) used to describe it more fully but yes if somebody replies to an email sent from Manage Case it will recognize the thing in square brackets. You can also manually add the square brackets code to the subject before sending. Unfortunately it's a code instead of the case id, which I think was originally a misunderstanding. If interested I can post somewhere the override code I've used to make it recognize case id too. There is also a manual File-On-Case action on non-case activities.  
  > **username_0**: Thanks i need to read up on this more. we already have sites where incoming emails are creating Activities - but not done it for replies.  
  > **username_1**: Just to clarify, it's not the fact that it's a reply per se, it's the fact that the subject of an email processed by the email processor contains square brackets with a code that matches the code for an existing case, e.g. subject = "Re: Batman [#a1b3c]".  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_0 on 2018-07-13. Score: 2
  
  We did end up using [Documents](https://github.com/CiviCooP/org.civicoop.documents) - we added quite a few new features to it to extend its capabilities which you can read about [here](https://civicrm.org/blog/petednz/using-and-improving-the-documents-extension-a-drupal-extension-by-civicoop)
  
  
  ---
  
  ### Answer by username_2 on 2017-11-01. Score: 2
  
  There are different solutions as you suggested. One is using custom fields of the type file upload or use activities.
  There is indeed a document extension and this is one also capable of storing documents on a case. The advantage of the latter is that it could also store versions of the same document.
  
  It is not yet possible to search for documents on a case.
  
  > **Comments:**
  > **username_0**: I really like the look of what the civicoop Documents extension offers. thanks to you and the clients who funded it. i expect we will find some ways to contribute back to the project.  
  
  ---
  
  