Answers.Body: <p>This link seems to fix things, if only temporarily: <a href="https://accounts.google.com/DisplayUnlockCaptcha" rel="nofollow noreferrer">https://accounts.google.com/DisplayUnlockCaptcha</a></p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-10-20T19:39:04.770Z
Answers.LastActivityDate: 2019-10-20T19:39:04.770Z
Answers.UserDisplayName: Mike Steigerwald
Body: <p>We use GMail (G-Suite) for outbound mail. Three days ago, we started getting:</p>
  
  <p>authentication failure [SMTP: Invalid response code received from SMTP server while sending email. This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 535, response: 5.7.8 Username and Password not accepted. Learn more at 5.7.8 <a href="https://support.google.com/mail/?p=BadCredentials" rel="nofollow noreferrer">https://support.google.com/mail/?p=BadCredentials</a> n3sm11135782pff.102 - gsmtp)]</p>
  
  <p>We've verified (ad nauseam) that the Username and Password are correct. We can use them to send and receive through GMail just fine. However, we can no longer send with Outlook, either.</p>
  
  <p>How can I find out why the Username and Password are no longer accepted?</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-10-19T20:12:23.200Z
Comments.Text: Can you confirm that it's not the issue described here? https://civicrm.stackexchange.com/q/28609/12  I realize this doesn't account for Outlook but it's good to rule out.
Comments.UserDisplayName: Jon G - Megaphone Tech
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2019-10-20T14:35:12.720Z
Comments.Text: Thanks for the good suggestion (I never would have thought of that on my own) but, we can rule it out. Both are using php 7.2.22.
Comments.UserDisplayName: Mike Steigerwald
Tags: <email>
Title: Why are Username and Password are no longer accepted for Outbound GMail?
ThreadText: # Why are Username and Password are no longer accepted for Outbound GMail?
  
  (Asked by: username_0 on 2019-10-19)
  
  We use GMail (G-Suite) for outbound mail. Three days ago, we started getting:
  
  authentication failure [SMTP: Invalid response code received from SMTP server while sending email. This is often caused by a misconfiguration in Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP). (code: 535, response: 5.7.8 Username and Password not accepted. Learn more at 5.7.8 <https://support.google.com/mail/?p=BadCredentials> n3sm11135782pff.102 - gsmtp)]
  
  We've verified (ad nauseam) that the Username and Password are correct. We can use them to send and receive through GMail just fine. However, we can no longer send with Outlook, either.
  
  How can I find out why the Username and Password are no longer accepted?
  
  **Tags:** email
  
  > **Comments:**
  > **username_1**: Can you confirm that it's not the issue described here? https://civicrm.stackexchange.com/q/28609/12  I realize this doesn't account for Outlook but it's good to rule out.  
  > **username_0**: Thanks for the good suggestion (I never would have thought of that on my own) but, we can rule it out. Both are using php 7.2.22.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2019-10-20. Score: 3
  
  This link seems to fix things, if only temporarily: <https://accounts.google.com/DisplayUnlockCaptcha>
  
  
  ---
  
  