Answers.Body: <p>It turns out that I needed more privaleges on my MySQL account, ones that my host did not give me the option of enabling. Here is the list of requirements: <a href="https://wiki.civicrm.org/confluence/display/CRMDOC/CiviCRM+MySQL+Permission+Requirements" rel="nofollow noreferrer">https://wiki.civicrm.org/confluence/display/CRMDOC/CiviCRM+MySQL+Permission+Requirements</a></p>
  
  <p>My host wouldn't let me do Triggers or create routines, so I had to switch hosts and it now works. 
  In case anyone is reading this with the same problem, I looked for hosts on CiviCRM.org to find one that was compatible, and they were able to transfer me over and assist with the install for free with a new registration.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-26T16:56:18.150Z
Answers.LastActivityDate: 2017-01-26T16:56:18.150Z
Answers.UserDisplayName: John Hampton
Body: <p>When I try to "Install from folder" (CiviCRM 4.7.15) on Joomla (3.6.5) I get the error "Site can't be reached." I've tried the troubleshooting tips listed here: <a href="https://wiki.civicrm.org/confluence/display/CRMDOC/Installing+CiviCRM+for+Joomla#InstallingCiviCRMforJoomla-5.Trouble-shootingResources" rel="nofollow noreferrer">https://wiki.civicrm.org/confluence/display/CRMDOC/Installing+CiviCRM+for+Joomla#InstallingCiviCRMforJoomla-5.Trouble-shootingResources</a></p>
  
  <p>But to no avail! I've also noticed that if I have my FTP client open and connected to my server, it gets disconnected at the exact same time that the install fails (about two minutes into the process). I then usually have com_civicrm folders in my Components and Admini/Components folders and a civicrm folder in my media folder, and one time I had civicrm in my plugins folder and it was working, but because I didn't get a confirmation screen I tried to reinstall properly and now nothing works!</p>
  
  <p>Thanks for any help!
  John</p>
  
Tags: <joomla><installation><install>
Title: "Site can't be reached" error during CiviCRM Joomla install
ThreadText: # "Site can't be reached" error during CiviCRM Joomla install
  
  (Asked by: username_0 on 2017-01-12)
  
  When I try to "Install from folder" (CiviCRM 4.7.15) on Joomla (3.6.5) I get the error "Site can't be reached." I've tried the troubleshooting tips listed here: <https://wiki.civicrm.org/confluence/display/CRMDOC/Installing+CiviCRM+for+Joomla#InstallingCiviCRMforJoomla-5.Trouble-shootingResources>
  
  But to no avail! I've also noticed that if I have my FTP client open and connected to my server, it gets disconnected at the exact same time that the install fails (about two minutes into the process). I then usually have com\_civicrm folders in my Components and Admini/Components folders and a civicrm folder in my media folder, and one time I had civicrm in my plugins folder and it was working, but because I didn't get a confirmation screen I tried to reinstall properly and now nothing works!
  
  Thanks for any help!
  John
  
  **Tags:** joomla, installation, install
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2017-01-26. Score: 0 | Accepted answer
  
  It turns out that I needed more privaleges on my MySQL account, ones that my host did not give me the option of enabling. Here is the list of requirements: <https://wiki.civicrm.org/confluence/display/CRMDOC/CiviCRM+MySQL+Permission+Requirements>
  
  My host wouldn't let me do Triggers or create routines, so I had to switch hosts and it now works.
  In case anyone is reading this with the same problem, I looked for hosts on CiviCRM.org to find one that was compatible, and they were able to transfer me over and assist with the install for free with a new registration.
  
  
  ---
  
  