Answers.Body: <p>You'll get a more complete error message if you turn on debug + backtrace in CiviCRM. Also, since the message is coming from the extensions system, can you try disabling your CiviCRM extensions?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-03T21:19:01.187Z
Answers.Text: Problem solved, it was a Gift Aid extension not working properly. I disabled it and now the New Mailing option works. Thanks for your help :)
Answers.UserDisplayName: Joel
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-01T17:15:48.687Z
Answers.LastActivityDate: 2015-05-01T17:15:48.687Z
Answers.UserDisplayName: Coleman
Body: <p>Just upgraded CiviCRM from 4.5.3 to 4.6.2 on Wordpress. All seems to be working apart from when I select 'New Mailing' option under 'Mailings' - it takes me to a screen showing the message below:</p>
  
  <p>*Sorry but we are not able to provide this at the moment.</p>
  
  <p>Unknown extension: .</p>
  
  <p>Return to home page.*</p>
  
  <p>Any suggestions?</p>
  
Tags: <civimail><4.6.2>
Title: Upgraded to 4.6.2 - 'New Mailing' brings up 'Unknown Extension' error
ThreadText: # Upgraded to 4.6.2 - 'New Mailing' brings up 'Unknown Extension' error
  
  (Asked by: username_0 on 2015-05-01)
  
  Just upgraded CiviCRM from 4.5.3 to 4.6.2 on Wordpress. All seems to be working apart from when I select 'New Mailing' option under 'Mailings' - it takes me to a screen showing the message below:
  
  \*Sorry but we are not able to provide this at the moment.
  
  Unknown extension: .
  
  Return to home page.\*
  
  Any suggestions?
  
  **Tags:** civimail, 4.6.2
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2015-05-01. Score: 2 | Accepted answer
  
  You'll get a more complete error message if you turn on debug + backtrace in CiviCRM. Also, since the message is coming from the extensions system, can you try disabling your CiviCRM extensions?
  
  > **Comments:**
  > **username_0**: Problem solved, it was a Gift Aid extension not working properly. I disabled it and now the New Mailing option works. Thanks for your help :)  
  
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