Answers.Body: <p>If you have two transactions entered that are exactly the same and both pending, but one is cancelled, it may have created a conflict in the system. Try deleting the cancelled transaction and see if that helps.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-18T19:04:07.740Z
Answers.Text: I tried that and didn't work. Works ok in demo but not on my civiCRM - configuration problem?
Answers.UserDisplayName: B Beninato 
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-18T20:18:27.840Z
Answers.Text: Sorry. I just saw your other post. The information you provided there would have been helpful here. Link: http://civicrm.stackexchange.com/questions/15906/total-amount-of-contribution-or-pledge-not-showing-up-in-summary-or-on-email-rec
Answers.UserDisplayName: Christia
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-18T18:08:43.130Z
Answers.LastActivityDate: 2016-11-18T18:08:43.130Z
Answers.UserDisplayName: Christia
Body: <p>I am brand new to CiviCRM :)  4.7.4
  We are using WordPress for our website 4.6.1</p>
  
  <p>I am trying to manually enter a contribution and/or a pledge as I am testing out the new  database with just a few contacts.
  I am trying to add a contribution manually one by one to a donor that already<br>
  exists in the database.
  Also did this with a pledge</p>
  
  <p>Contact selected: Daffy Duck
  Selected Contributions tab, then new contribution</p>
  
  <p>Financial type - Campaign Contribution
  Total Amount = 875.00 (US$)
  Source = Board
  Contribution status = Pending (since this is one of 4 payments to be made)</p>
  
  <p>Soft Credit - N/A</p>
  
  <p>Under Payment Details:
  Received: March 24, 2016 Time: 10:00 a.m.
  payment method = Check
  Check no. = 9083
  transaction id = blank
  Receipt date = July 27, 2016 Time: 12:22 pm</p>
  
  <p>Under Additional Details:
  Non-deductible amount = $22.00
  Fee amount = blank n/a
  Net amount = 875.00
  all other fields left blank</p>
  
  <p>Hit the SAVE button and said contribution was saved to contact</p>
  
  <p>But when I go to the Contributions or Pledge summary page for that contact it does not show any dollar amount for the contribution of $875 that I<br>
  put in.</p>
  
  <p>the first column which should show the $875 only shows a blue Dollar sign ($)<br>
  with <strong>no amount</strong>.
  Type "campaign contribution" and Source "Board" appear as they should</p>
  
  <p>why is the amount not showing up?
  Thank you for your assistance.
  BB</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T20:27:28.050Z
Comments.Text: Can you post a screenshot of how your finance type "campaign contribution" is set up and also tell us what version you are running?
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T20:57:20.220Z
Comments.Text: Thanks Christia for responding.  I am really  new at this, just starting so appreciate your help. Wordpress 4.7.4    The Finance type is the default
Comments.UserDisplayName: B Beninato 
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T20:59:00.283Z
Comments.Text: Your CiviCRM also has a version, unrelated to your word press version. I looked the way you entered it and that seems correct. Have you tried deleting your cancelled transaction?
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T20:59:14.290Z
Comments.Text: Default campaign contribution from the drop down menu for that field. By the way, I do not have a contribution page set up.  We are still using the Support us or donate button on our website that was set up prior to obtaining CiviCRM.   www.romesymphony.org
Comments.UserDisplayName: B Beninato 
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T21:00:01.870Z
Comments.Text: No, not sure how to delete the cancelled transaction.
Comments.UserDisplayName: B Beninato 
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-17T21:00:58.093Z
Comments.Text: how do I find the CiviCRM version?
Comments.UserDisplayName: B Beninato 
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-18T00:53:01.227Z
Comments.Text: Not sure about with Wordpress, but it should be at the bottom of the page when you're in the CiviCRM. Also, to delete a transaction, there should be a link to the far right of it in the list that says, "Delete". Depending on your version.
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-18T16:02:30.200Z
Comments.Text: CRM version is the 4.7.4 and was able to delete the cancelled transaction. Thank you for your help.
Comments.UserDisplayName: B Beninato 
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-18T18:04:39.837Z
Comments.Text: Did deleting the cancelled transaction solve the problem?
Comments.UserDisplayName: Christia
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2016-11-18T20:19:27.647Z
Comments.Text: The information you provided on your other post would have been helpful here. Link: http://civicrm.stackexchange.com/questions/15906/total-amount-of-contribution-or-pledge-not-showing-up-in-summary-or-on-email-rec
Comments.UserDisplayName: Christia
Tags: <civicontribute><pledges><civipledge><summaryfields>
Title: manual contribution entry not showing up on contacts contribution summary
ThreadText: # manual contribution entry not showing up on contacts contribution summary
  
  (Asked by: username_0 on 2016-11-17)
  
  I am brand new to CiviCRM :) 4.7.4
  We are using WordPress for our website 4.6.1
  
  I am trying to manually enter a contribution and/or a pledge as I am testing out the new database with just a few contacts.
  I am trying to add a contribution manually one by one to a donor that already  
  exists in the database.
  Also did this with a pledge
  
  Contact selected: Daffy Duck
  Selected Contributions tab, then new contribution
  
  Financial type - Campaign Contribution
  Total Amount = 875.00 (US$)
  Source = Board
  Contribution status = Pending (since this is one of 4 payments to be made)
  
  Soft Credit - N/A
  
  Under Payment Details:
  Received: March 24, 2016 Time: 10:00 a.m.
  payment method = Check
  Check no. = 9083
  transaction id = blank
  Receipt date = July 27, 2016 Time: 12:22 pm
  
  Under Additional Details:
  Non-deductible amount = $22.00
  Fee amount = blank n/a
  Net amount = 875.00
  all other fields left blank
  
  Hit the SAVE button and said contribution was saved to contact
  
  But when I go to the Contributions or Pledge summary page for that contact it does not show any dollar amount for the contribution of $875 that I  
  put in.
  
  the first column which should show the $875 only shows a blue Dollar sign ($)  
  with **no amount**.
  Type "campaign contribution" and Source "Board" appear as they should
  
  why is the amount not showing up?
  Thank you for your assistance.
  BB
  
  **Tags:** civicontribute, pledges, civipledge, summaryfields
  
  > **Comments:**
  > **username_1**: Can you post a screenshot of how your finance type "campaign contribution" is set up and also tell us what version you are running?  
  > **username_0**: Thanks username_1 for responding.  I am really  new at this, just starting so appreciate your help. Wordpress 4.7.4    The Finance type is the default  
  > **username_1**: Your CiviCRM also has a version, unrelated to your word press version. I looked the way you entered it and that seems correct. Have you tried deleting your cancelled transaction?  
  > **username_0**: Default campaign contribution from the drop down menu for that field. By the way, I do not have a contribution page set up.  We are still using the Support us or donate button on our website that was set up prior to obtaining CiviCRM.   www.romesymphony.org  
  > **username_0**: No, not sure how to delete the cancelled transaction.  
  > **username_0**: how do I find the CiviCRM version?  
  > **username_1**: Not sure about with Wordpress, but it should be at the bottom of the page when you're in the CiviCRM. Also, to delete a transaction, there should be a link to the far right of it in the list that says, "Delete". Depending on your version.  
  > **username_0**: CRM version is the 4.7.4 and was able to delete the cancelled transaction. Thank you for your help.  
  > **username_1**: Did deleting the cancelled transaction solve the problem?  
  > **username_1**: The information you provided on your other post would have been helpful here. Link: http://civicrm.stackexchange.com/questions/15906/total-amount-of-contribution-or-pledge-not-showing-up-in-summary-or-on-email-rec  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2016-11-18. Score: 1
  
  If you have two transactions entered that are exactly the same and both pending, but one is cancelled, it may have created a conflict in the system. Try deleting the cancelled transaction and see if that helps.
  
  > **Comments:**
  > **username_0**: I tried that and didn't work. Works ok in demo but not on my civiCRM - configuration problem?  
  > **username_1**: Sorry. I just saw your other post. The information you provided there would have been helpful here. Link: http://civicrm.stackexchange.com/questions/15906/total-amount-of-contribution-or-pledge-not-showing-up-in-summary-or-on-email-rec  
  
  ---
  
  