Answers.Body: <p>I experienced something similar (not sure if the same situation), but I solved it checking database credentials and domain  in civicrm_settings.php on wp-content/uploads/civicrm, may you could check if so.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-07-06T16:08:11.413Z
Answers.Text: I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.
Answers.UserDisplayName: PodcastSteve
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-07-06T05:15:00.590Z
Answers.LastActivityDate: 2020-07-06T05:15:00.590Z
Answers.UserDisplayName: donMorsa
Answers.Body: <p>I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-07-06T16:07:30.847Z
Answers.LastActivityDate: 2020-07-06T16:07:30.847Z
Answers.UserDisplayName: PodcastSteve
Answers.Body: <p>I found I was looking at the site on a different url than that defined in <code>civicrm.settings.php</code> - the CIVICRM_UF_BASEURL - and saw errors in the javascript console.</p>
  <p>The dashboard is built dynamically by javascript, and it was trying to connect to the other domain, where I was not logged in.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2023-03-25T13:30:42.327Z
Answers.LastActivityDate: 2023-03-25T13:30:42.327Z
Answers.UserDisplayName: commonpike
Answers.Body: <p>Is it possible that your web server user is different from the user who owns the files or ran the installer?  You can try deleting your <a href="https://civicrm.stackexchange.com/a/15932/12">templates_c folder</a>.  Also, check your Developer Tools tab (press F12) for errors, both on the Console and Network tabs.  If you find any, please edit your question to include them, they likely contain crucial info.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-07-06T16:08:03.667Z
Answers.Text: I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.
Answers.UserDisplayName: PodcastSteve
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-07-05T16:02:02.790Z
Answers.LastActivityDate: 2020-07-05T16:02:02.790Z
Answers.UserDisplayName: Jon G - Megaphone Tech
Body: <p>After install on WordPress I am getting a blank dashboard and the &quot;configure dashboard&quot; button doesn't do anything. I tried deactivating all plugins except CiviCRM, that made no different. Any ideas what I should look at? All the settings seem to be correct.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-07-05T15:16:27.860Z
Comments.Text: I would first verify your Resource URLs: Administer --> System Settings --> Resource URLs.
Comments.UserDisplayName: Mark Westergaard
Tags: <installation>
Title: Clean install on WordPress and blank dashboard
ThreadText: # Clean install on WordPress and blank dashboard
  
  (Asked by: username_0 on 2020-07-05)
  
  After install on WordPress I am getting a blank dashboard and the "configure dashboard" button doesn't do anything. I tried deactivating all plugins except CiviCRM, that made no different. Any ideas what I should look at? All the settings seem to be correct.
  
  **Tags:** installation
  
  > **Comments:**
  > **username_1**: I would first verify your Resource URLs: Administer --> System Settings --> Resource URLs.  
  
  ---
  
  ## 4 answers
  
  ### Answer by username_2 on 2020-07-06. Score: 2
  
  I experienced something similar (not sure if the same situation), but I solved it checking database credentials and domain in civicrm\_settings.php on wp-content/uploads/civicrm, may you could check if so.
  
  > **Comments:**
  > **username_0**: I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.  
  
  ---
  
  ### Answer by username_0 on 2020-07-06. Score: 1
  
  I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.
  
  
  ---
  
  ### Answer by username_3 on 2023-03-25. Score: 0
  
  I found I was looking at the site on a different url than that defined in `civicrm.settings.php` - the CIVICRM\_UF\_BASEURL - and saw errors in the javascript console.
  
  The dashboard is built dynamically by javascript, and it was trying to connect to the other domain, where I was not logged in.
  
  
  ---
  
  ### Answer by username_4 on 2020-07-05. Score: 0
  
  Is it possible that your web server user is different from the user who owns the files or ran the installer? You can try deleting your [templates\_c folder](https://civicrm.stackexchange.com/a/15932/12). Also, check your Developer Tools tab (press F12) for errors, both on the Console and Network tabs. If you find any, please edit your question to include them, they likely contain crucial info.
  
  > **Comments:**
  > **username_0**: I discovered an old out of date .htaccess file in the Plugins folder. Deleted that and the CiviCRM dashboard works fine.  
  
  ---
  
  