Body: <p>After schedule reminder mail sent about annual memberships renewal with tokenized link, members create an online contribution for their membership extension.
  For unknown reason end date &amp; status does not update by civicrm.</p>
  <p>So after end date of membership the status is getting into Grace mode ignoring any association to the latest contribution and we need to update the membership extend manually.</p>
  <p>Meanwhile cron jobs execute without errors.
  Also looking at Civimember membership type and rules i cannot find any misconfiguration that may reason to this.</p>
  <p>CiviCRM 5.43.0, WP 5.9.9</p>
  <p>Do you have any ideas why this may happen ?</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-05-22T04:41:35.313Z
Comments.Text: Have you checked your Scheduled Job for Membership Status is running without errors? Though that would not explain the End Date issue. Where does your link send them - does it go to a Contribution page that has the relevant Membership Types enabled on it?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-05-22T11:20:02.240Z
Comments.Text: @petednz-fuzion Yes, scheduled job is running without errors. Renewal Link send user to Contribution page with Membership Types enabled and auto-renew option disabled. Contribution data entry form is through Caldera Form and Stripe payment webhook is sending back to CiviCRM without error.
Comments.UserDisplayName: Tommy P
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-05-22T20:57:10.707Z
Comments.Text: I am not very WP savvy. so this isn't a civi form? is it a CF? if so best you tag this as such. may get more knowledge folk looking.
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-05-22T20:57:45.580Z
Comments.Text: or ask in https://chat.civicrm.org/civicrm/channels/wordpress
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2024-05-23T02:44:44.240Z
Comments.Text: or add more info to your Q so other can follow the logic in the dark
Comments.UserDisplayName: petednz - fuzion
Tags: <civicontribute><civimember>
Title: Membership end date & status does not update after contribution payment (renewal)
ThreadText: # Membership end date & status does not update after contribution payment (renewal)
  
  (Asked by: username_0 on 2024-05-22)
  
  After schedule reminder mail sent about annual memberships renewal with tokenized link, members create an online contribution for their membership extension.
  For unknown reason end date & status does not update by civicrm.
  
  So after end date of membership the status is getting into Grace mode ignoring any association to the latest contribution and we need to update the membership extend manually.
  
  Meanwhile cron jobs execute without errors.
  Also looking at Civimember membership type and rules i cannot find any misconfiguration that may reason to this.
  
  CiviCRM 5.43.0, WP 5.9.9
  
  Do you have any ideas why this may happen ?
  
  **Tags:** civicontribute, civimember
  
  > **Comments:**
  > **username_1**: Have you checked your Scheduled Job for Membership Status is running without errors? Though that would not explain the End Date issue. Where does your link send them - does it go to a Contribution page that has the relevant Membership Types enabled on it?  
  > **username_0**: @petednz-fuzion Yes, scheduled job is running without errors. Renewal Link send user to Contribution page with Membership Types enabled and auto-renew option disabled. Contribution data entry form is through Caldera Form and Stripe payment webhook is sending back to CiviCRM without error.  
  > **username_1**: I am not very WP savvy. so this isn't a civi form? is it a CF? if so best you tag this as such. may get more knowledge folk looking.  
  > **username_1**: or ask in https://chat.civicrm.org/civicrm/channels/wordpress  
  > **username_1**: or add more info to your Q so other can follow the logic in the dark  
  
  ---
  
  ## 0 answers
  
  