Answers.Body: <p>It turned out to be a user mistake. The members were included wrongly in the smart groups because of a parent / child issue.</p>
  
  <blockquote>
    <p>XXX is included in these Parent group(s) based on belonging to
    group(s) which are their children.</p>
  </blockquote>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T13:12:00.883Z
Answers.LastActivityDate: 2015-05-27T13:12:00.883Z
Answers.UserDisplayName: huulbaek
Answers.Body: <p>I am <em>fairly</em> sure I've seen this happen (on 4.5.8, at least) when contacts have been manually added to the Smart Group. So the initial page shows everyone - 'smart' and manual, but when you click 'Edit Smart Group Search Criteria for' it just shows the 'smart' contacts ie. the results of the search.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T14:40:25.650Z
Answers.LastActivityDate: 2015-05-27T14:40:25.650Z
Answers.UserDisplayName: Andrew West
Answers.Body: <p>I think you need to switch the scheduled job on?!<img src="https://i.sstatic.net/ng35b.png" alt="enter image description here"></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-09-16T12:09:12.350Z
Answers.Text: @huulbaek Same issue, where the smart group shows different, yet when clicking edit smart group criteria, the number of members is more (correct). Seemingly the first smart group isn't including the membership filtering criteria, yet when I click to edit the smart group, it shows. What did you mean by "XXX is included in these Parent group(s) based on belonging to group(s) which are their children." I have checked the actual group, and there isn't a parent group selected.
Answers.UserDisplayName: Adam
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T12:01:58.110Z
Answers.Text: It is on and is running with success.
Answers.UserDisplayName: huulbaek
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T12:52:17.953Z
Answers.Text: but still not updating the smart group membership?
Answers.UserDisplayName: ErikH - CiviCooP
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T13:12:33.287Z
Answers.Text: Added an answer - turned out to be parent / child configuration.
Answers.UserDisplayName: huulbaek
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T14:38:30.133Z
Answers.Text: Glad you sorted it :-)
Answers.UserDisplayName: ErikH - CiviCooP
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-27T11:47:03.007Z
Answers.LastActivityDate: 2015-05-27T11:47:03.007Z
Answers.UserDisplayName: ErikH - CiviCooP
Body: <p>I am on CiviCRM 4.6.2 on WordPress and recently noticed that Smart Groups are not updated.</p>
  
  <p>If I look at contacts in a Smart Group it will say one number. But if I then click on <em>Edit Smart Group Search Criteria for ...</em> then the real member count is shown and the list shows the correct members. As seen on the two screenshots the membercount is different. 696 is the correct count.</p>
  
  <p><img src="https://i.sstatic.net/FLRcA.jpg" alt="enter image description here">
  <img src="https://i.sstatic.net/HIE2d.jpg" alt="enter image description here"></p>
  
  <p>Updating the cache does not resolve the issue. How do I get these groups to update?</p>
  
Tags: <smartgroups>
Title: Update of Smart Group cache
ThreadText: # Update of Smart Group cache
  
  (Asked by: username_0 on 2015-05-27)
  
  I am on CiviCRM 4.6.2 on WordPress and recently noticed that Smart Groups are not updated.
  
  If I look at contacts in a Smart Group it will say one number. But if I then click on *Edit Smart Group Search Criteria for ...* then the real member count is shown and the list shows the correct members. As seen on the two screenshots the membercount is different. 696 is the correct count.
  
  ![enter image description here](https://i.sstatic.net/FLRcA.jpg)
  ![enter image description here](https://i.sstatic.net/HIE2d.jpg)
  
  Updating the cache does not resolve the issue. How do I get these groups to update?
  
  **Tags:** smartgroups
  
  
  ---
  
  ## 3 answers
  
  ### Answer by username_0 on 2015-05-27. Score: 5
  
  It turned out to be a user mistake. The members were included wrongly in the smart groups because of a parent / child issue.
  
  > XXX is included in these Parent group(s) based on belonging to
  > group(s) which are their children.
  
  
  ---
  
  ### Answer by username_1 on 2015-05-27. Score: 3
  
  I am *fairly* sure I've seen this happen (on 4.5.8, at least) when contacts have been manually added to the Smart Group. So the initial page shows everyone - 'smart' and manual, but when you click 'Edit Smart Group Search Criteria for' it just shows the 'smart' contacts ie. the results of the search.
  
  
  ---
  
  ### Answer by username_2 on 2015-05-27. Score: 2
  
  I think you need to switch the scheduled job on?!![enter image description here](https://i.sstatic.net/ng35b.png)
  
  > **Comments:**
  > **username_0**: It is on and is running with success.  
  > **username_2**: but still not updating the smart group membership?  
  > **username_0**: Added an answer - turned out to be parent / child configuration.  
  > **username_2**: Glad you sorted it :-)  
  > **username_3**: @username_0 Same issue, where the smart group shows different, yet when clicking edit smart group criteria, the number of members is more (correct). Seemingly the first smart group isn't including the membership filtering criteria, yet when I click to edit the smart group, it shows. What did you mean by "XXX is included in these Parent group(s) based on belonging to group(s) which are their children." I have checked the actual group, and there isn't a parent group selected.  
  
  ---
  
  