Answers.Body: <p>The way it works with paypal standard is that paypal informs civicrm that the payment has been done in the background via IPN (instant payment notification)</p>
  
  <p>It means that paypal is sending information to a specific page on civicrm with the proper data (eg this payment has been successful) then your server sends these information back to a specific page on  paypal to check it's a genuine confirmation and paypal returns a page that confirms it's one</p>
  
  <p>Something in the chain isn't working sometimes. It might be a firewall, your site too loaded, connection issue...</p>
  
  <p>Did you check the log? are you using drupal?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-08T12:46:08.390Z
Answers.Text: How do I check the log? I'm using Wordpress.
Answers.UserDisplayName: flywtink
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-05-08T06:30:26.730Z
Answers.LastActivityDate: 2015-05-08T07:19:18.050Z
Answers.LastEditDate: 2015-05-08T07:19:18.050Z
Answers.UserDisplayName: Xavier
Body: <p>Sometimes when we get an online donation, the record remains in the "pending" state in CiviCRM even though the payment went through successfully in Paypal. This happens for maybe 1/3 - 1/2 of donations. Is there a solution for this, a way to make sure they are always marked "Completed"?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2015-05-07T21:11:00.287Z
Comments.Text: More information would be helpful here.  Particularly, your CiviCRM version, which PayPal service you're using (Standard, Pro, or Express), and whether these are recurring contributions or not.
Comments.UserDisplayName: Jon G - Megaphone Tech
Tags: <civicontribute><contributions><paypal>
Title: Why are donations left as "pending" in CiviCRM when they went through in Paypal?
ThreadText: # Why are donations left as "pending" in CiviCRM when they went through in Paypal?
  
  (Asked by: username_0 on 2015-05-07)
  
  Sometimes when we get an online donation, the record remains in the "pending" state in CiviCRM even though the payment went through successfully in Paypal. This happens for maybe 1/3 - 1/2 of donations. Is there a solution for this, a way to make sure they are always marked "Completed"?
  
  **Tags:** civicontribute, contributions, paypal
  
  > **Comments:**
  > **username_1**: More information would be helpful here.  Particularly, your CiviCRM version, which PayPal service you're using (Standard, Pro, or Express), and whether these are recurring contributions or not.  
  
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  ## 1 answers
  
  ### Answer by username_2 on 2015-05-08. Score: 4
  
  The way it works with paypal standard is that paypal informs civicrm that the payment has been done in the background via IPN (instant payment notification)
  
  It means that paypal is sending information to a specific page on civicrm with the proper data (eg this payment has been successful) then your server sends these information back to a specific page on paypal to check it's a genuine confirmation and paypal returns a page that confirms it's one
  
  Something in the chain isn't working sometimes. It might be a firewall, your site too loaded, connection issue...
  
  Did you check the log? are you using drupal?
  
  > **Comments:**
  > **username_0**: How do I check the log? I'm using Wordpress.  
  
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