Answers.Body: <p>I got Sparkpost support to help me with this. I needed to add a DKIM TXT entry in my DNS for vietfeir.com and generate a new API key.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-06-28T03:08:54.040Z
Answers.Text: Just a note about Sparkpost. I was doing testing of bounces for a new site and hit a high bounce threshold and was suspended by Sparkpost. I couldn't convince their compliance checking folks that this was intentional and not because of a dirty list. For my testing, I only use two email addresses so if I force one to bounce, the bounce rate for that mailing will naturally be 50%.
Answers.UserDisplayName: Vietyank
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2019-06-26T10:53:27.603Z
Answers.LastActivityDate: 2019-06-26T10:53:27.603Z
Answers.UserDisplayName: Vietyank
Body: <p>I've created a sending and bounce domain on Sparkpost, ccrmmail.vietfeir.com. This domain has been verified by Sparkpost. I have an api key with all grants. When I try to save and send, I get this error:</p>
  
  <pre><code>Could not check status for domain vietfeir.com (Exception Sparkpost error: Permission denied. Check that the API key is authorized for request https://api.sparkpost.com/api/v1/sending-domains/vietfeir.com.).
  </code></pre>
  
  <p>How can I configure this correctly to use ccrmmail.vietfeir.com instead of just vietfeir.com?</p>
  
Tags: <civimail><sparkpost>
Title: Failure in setting up Sparkpost for outgoing mail
ThreadText: # Failure in setting up Sparkpost for outgoing mail
  
  (Asked by: username_0 on 2019-06-26)
  
  I've created a sending and bounce domain on Sparkpost, ccrmmail.vietfeir.com. This domain has been verified by Sparkpost. I have an api key with all grants. When I try to save and send, I get this error:
  Could not check status for domain vietfeir.com (Exception Sparkpost error: Permission denied. Check that the API key is authorized for request https://api.sparkpost.com/api/v1/sending-domains/vietfeir.com.).
  
  How can I configure this correctly to use ccrmmail.vietfeir.com instead of just vietfeir.com?
  
  **Tags:** civimail, sparkpost
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2019-06-26. Score: 2
  
  I got Sparkpost support to help me with this. I needed to add a DKIM TXT entry in my DNS for vietfeir.com and generate a new API key.
  
  > **Comments:**
  > **username_0**: Just a note about Sparkpost. I was doing testing of bounces for a new site and hit a high bounce threshold and was suspended by Sparkpost. I couldn't convince their compliance checking folks that this was intentional and not because of a dirty list. For my testing, I only use two email addresses so if I force one to bounce, the bounce rate for that mailing will naturally be 50%.  
  
  ---
  
  