Answers.Body: <p>When upgrading check all customised files include all the correct changes for your current version.</p>
  
  <p>I was missing a section of code in the membership template.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-05T23:48:10.077Z
Answers.Text: Oh - so tripped up by your own customisations? You should 'Accept' this answer and help close this off.
Answers.UserDisplayName: petednz - fuzion
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-10-05T10:01:52.273Z
Answers.LastActivityDate: 2018-10-05T10:01:52.273Z
Answers.UserDisplayName: EagleUK
Body: <p>After upgrading to Civicrm 5.21 (it's now on 5.5.3) there is no longer a drop down for changing membership when Status override is enabled. </p>
  
  <p>This was working on 4.7 but sadly after the upgrade it seems to be just static. </p>
  
  <p><a href="https://docs.civicrm.org/user/en/latest/membership/cancelling-and-expiring-memberships/" rel="nofollow noreferrer">Here is the example</a> from the documentation</p>
  
  <p><a href="https://i.sstatic.net/rxcGD.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/rxcGD.jpg" alt="Example"></a></p>
  
  <p>Any help much appreciated!</p>
  
  <p>Update: So I fixed a JS error (maybe something with git, was in there as lower case).  <strong>No fix for the drop down issue yet though..</strong></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T09:26:13.147Z
Comments.Text: Can you check if you have any javascript error on browser console?
Comments.UserDisplayName: Pradeep Nayak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T09:35:18.307Z
Comments.Text: The current version of CiviCRM is 5.5.3 and any version lower than 5.3.1 is insecure.
Comments.UserDisplayName: HomoTechsual
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T11:09:02.427Z
Comments.Text: @PradeepNayak No JS errors and  I'm aware it needs to be on 5.3.1 or newer ASAP.  Could there be a missing permission?
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T12:18:56.513Z
Comments.Text: Yes it does. Can you please upgrade it to latest version and check as its working at our end
Comments.UserDisplayName: Pradeep Nayak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T12:21:00.187Z
Comments.Text: @PradeepNayak I've moved up to 5.3.1 already but no help there, I'll try latest on staging and see.
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T12:59:54.500Z
Comments.Text: @PradeepNayak Issue persists on 5.5.3 too, has to be some form of config or something? I'm not well versed with what's supposed to achieve the dropdown, anything I can check?
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T13:05:34.697Z
Comments.Text: Try changing the status override dropdown so that the status is selectable
Comments.UserDisplayName: Pradeep Nayak
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T13:12:00.650Z
Comments.Text: @PradeepNayak I get 3 options for status override, no, permanently and until date. None of these options change member status to a drop down. All I get is what is pictured in OP.  This was available when Civi was on 4.7 so not sure what's changed here. Previously there was a checkbox for overide and a drop down as per https://docs.civicrm.org/user/en/latest/membership/cancelling-and-expiring-memberships/ .
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T14:36:04.603Z
Comments.Text: I am able to change membership status on civicrm version 5.5.3
Comments.UserDisplayName: Hassan Farooq
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T15:09:16.857Z
Comments.Text: @HassanFarooq Is there something that I may need to enable? permission? It's only been caused by updating so wondering if something was implemented where I need to toggle something on but can't find anything.. :D
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-03T17:18:03.827Z
Comments.Text: is this reproducible on dmaster.demo.civi.org. if not, and if this was a bug, then it has been fixed, in which case upgrading is one solution, the other is finding the patch and backporting. since 5.3.x was a security release it seems like an upgrade would be the route to take
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-04T08:27:19.880Z
Comments.Text: @petednz-fuzion I've moved up to latest and this hasn't resolved the issue unfortunately.
Comments.UserDisplayName: EagleUK
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-04T19:09:13.953Z
Comments.Text: ok but that isn't quite the same as reproducing on dmaster since the latter will include fixes that have not yet been released
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-10-05T09:19:09.257Z
Comments.Text: Not sure what to try next to be honest :)
Comments.UserDisplayName: EagleUK
Tags: <civimember>
Title: Cannot update membership status (No drop down)
ThreadText: # Cannot update membership status (No drop down)
  
  (Asked by: username_0 on 2018-10-03)
  
  After upgrading to Civicrm 5.21 (it's now on 5.5.3) there is no longer a drop down for changing membership when Status override is enabled.
  
  This was working on 4.7 but sadly after the upgrade it seems to be just static.
  
  [Here is the example](https://docs.civicrm.org/user/en/latest/membership/cancelling-and-expiring-memberships/) from the documentation
  
  [![Example](https://i.sstatic.net/rxcGD.jpg)](https://i.sstatic.net/rxcGD.jpg)
  
  Any help much appreciated!
  
  Update: So I fixed a JS error (maybe something with git, was in there as lower case). **No fix for the drop down issue yet though..**
  
  **Tags:** civimember
  
  > **Comments:**
  > **username_1**: Can you check if you have any javascript error on browser console?  
  > **username_2**: The current version of CiviCRM is 5.5.3 and any version lower than 5.3.1 is insecure.  
  > **username_0**: @PradeepNayak No JS errors and  I'm aware it needs to be on 5.3.1 or newer ASAP.  Could there be a missing permission?  
  > **username_1**: Yes it does. Can you please upgrade it to latest version and check as its working at our end  
  > **username_0**: @PradeepNayak I've moved up to 5.3.1 already but no help there, I'll try latest on staging and see.  
  > **username_0**: @PradeepNayak Issue persists on 5.5.3 too, has to be some form of config or something? I'm not well versed with what's supposed to achieve the dropdown, anything I can check?  
  > **username_1**: Try changing the status override dropdown so that the status is selectable  
  > **username_0**: @PradeepNayak I get 3 options for status override, no, permanently and until date. None of these options change member status to a drop down. All I get is what is pictured in OP.  This was available when Civi was on 4.7 so not sure what's changed here. Previously there was a checkbox for overide and a drop down as per https://docs.civicrm.org/user/en/latest/membership/cancelling-and-expiring-memberships/ .  
  > **username_3**: I am able to change membership status on civicrm version 5.5.3  
  > **username_0**: @HassanFarooq Is there something that I may need to enable? permission? It's only been caused by updating so wondering if something was implemented where I need to toggle something on but can't find anything.. :D  
  > **username_4**: is this reproducible on dmaster.demo.civi.org. if not, and if this was a bug, then it has been fixed, in which case upgrading is one solution, the other is finding the patch and backporting. since 5.3.x was a security release it seems like an upgrade would be the route to take  
  > **username_0**: @petednz-fuzion I've moved up to latest and this hasn't resolved the issue unfortunately.  
  > **username_4**: ok but that isn't quite the same as reproducing on dmaster since the latter will include fixes that have not yet been released  
  > **username_0**: Not sure what to try next to be honest :)  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2018-10-05. Score: 1 | Accepted answer
  
  When upgrading check all customised files include all the correct changes for your current version.
  
  I was missing a section of code in the membership template.
  
  > **Comments:**
  > **username_4**: Oh - so tripped up by your own customisations? You should 'Accept' this answer and help close this off.  
  
  ---
  
  