Answers.Body: <p>I almost never delete those options, but use the disable option instead, then they can be re-enabled easily. Some code might be counting on those particular id's that ship with CiviCRM (bad, but happens ...). Re-enabling is easy, and then they keep their old id's.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T15:39:18.560Z
Answers.Text: Cool, and you have disabled them and no major issue then?
Answers.UserDisplayName: Xavier
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T15:14:47.927Z
Answers.LastActivityDate: 2015-06-04T15:14:47.927Z
Answers.UserDisplayName: Alan Dixon
Answers.Body: <p>From the administer dashboard, you can modify the option groups:</p>
  
  <p>civicrm/admin/options?reset=1</p>
  
  <p>and the activity status is one of them (/civicrm/admin/options?gid=26&amp;reset=1 in my case).</p>
  
  <p>However, there is a big </p>
  
  <pre><code> WARNING: Many option groups are used programatically and values should be added or modified with caution.
  </code></pre>
  
  <ul>
  <li>Left Message</li>
  <li>Unreachable</li>
  <li>Available</li>
  <li>No-show</li>
  </ul>
  
  <p>Are not reserved (ie. we can delete them)</p>
  
  <p>Is this safe to do so? can I add new statues without issue?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T09:53:19.187Z
Answers.LastActivityDate: 2015-06-04T09:53:19.187Z
Answers.UserDisplayName: Xavier
Answers.Body: <p>I would test Xavier, but I think it is save to delete those. The only one where I would have a question mark is with the No-show, that might be used by Events?</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T10:30:06.823Z
Answers.Text: hey, the problem is how to test: it might be weeks and months before I need to organise an event where whatever is happening and it ends up needing the No-show status. and even then, it might just silently discard something and I will never notice that the status is actually useful;)
Answers.UserDisplayName: Xavier
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T11:33:39.280Z
Answers.Text: Agreed :-) But it might be possible to do a quick test on demo and set a participant status to a no-show and see what the auto-generated activity (i assume there is one) shows? That is the only spot I would reckon something with that status might happen.
Answers.UserDisplayName: ErikH - CiviCooP
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T11:34:07.700Z
Answers.Text: And the silent discarding goes for a lot of things that we never notice until it hurts :-)
Answers.UserDisplayName: ErikH - CiviCooP
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-05T13:59:30.200Z
Answers.Text: I never delete the options for activity status, I disable just like Erik would. I guess the code will use the statuses for different modules such as CiviEvent, but there is no easy way to test this out
Answers.UserDisplayName: Jon-man
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-06-04T10:24:36.817Z
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Answers.UserDisplayName: ErikH - CiviCooP
Body: <p>I'd like to remove some statues (ie. Left message), and add some more (to support our workflow.</p>
  
  <p>I could add another "status" custom field, but I'd much prefer customise the existing one rather than create a new one.</p>
  
Tags: <activities><best-practice>
Title: How to customise the activities status?
ThreadText: # How to customise the activities status?
  
  (Asked by: username_0 on 2015-06-04)
  
  I'd like to remove some statues (ie. Left message), and add some more (to support our workflow.
  
  I could add another "status" custom field, but I'd much prefer customise the existing one rather than create a new one.
  
  **Tags:** activities, best-practice
  
  
  ---
  
  ## 3 answers
  
  ### Answer by username_1 on 2015-06-04. Score: 1
  
  I almost never delete those options, but use the disable option instead, then they can be re-enabled easily. Some code might be counting on those particular id's that ship with CiviCRM (bad, but happens ...). Re-enabling is easy, and then they keep their old id's.
  
  > **Comments:**
  > **username_0**: Cool, and you have disabled them and no major issue then?  
  
  ---
  
  ### Answer by username_0 on 2015-06-04. Score: 1
  
  From the administer dashboard, you can modify the option groups:
  civicrm/admin/options?reset=1
  and the activity status is one of them (/civicrm/admin/options?gid=26&reset=1 in my case).
  However, there is a big 
   WARNING: Many option groups are used programatically and values should be added or modified with caution.
  
  
  Left Message
  Unreachable
  Available
  No-show
  
  Are not reserved (ie. we can delete them)
  Is this safe to do so? can I add new statues without issue?
  
  
  ---
  
  ### Answer by username_2 on 2015-06-04. Score: 0
  
  I would test username_0, but I think it is save to delete those. The only one where I would have a question mark is with the No-show, that might be used by Events?
  
  > **Comments:**
  > **username_0**: hey, the problem is how to test: it might be weeks and months before I need to organise an event where whatever is happening and it ends up needing the No-show status. and even then, it might just silently discard something and I will never notice that the status is actually useful;)  
  > **username_2**: Agreed :-) But it might be possible to do a quick test on demo and set a participant status to a no-show and see what the auto-generated activity (i assume there is one) shows? That is the only spot I would reckon something with that status might happen.  
  > **username_2**: And the silent discarding goes for a lot of things that we never notice until it hurts :-)  
  > **username_3**: I never delete the options for activity status, I disable just like Erik would. I guess the code will use the statuses for different modules such as CiviEvent, but there is no easy way to test this out  
  
  ---
  
  