Answers.Body: <p>This sounds like a permissions error; your webserver must have permissions to download files into a designated directory (which you specify in Adminster -> System Settings -> Directories); make sure you select a directory that is writeable; then you can install extensions for your CiviCRM.</p>
  
  <p>Just re-reading your question; the above is part of the puzzle; the other part is that the CiviCRM extensions directory must be available; if that error persists please do report back. Please see here for a description on that error by one of the Core Team members: <a href="https://civicrm.stackexchange.com/questions/12940/error-reaching-public-extensions-directory">Error reaching public extensions directory</a></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-08-11T03:33:54.680Z
Answers.LastActivityDate: 2017-08-11T03:33:54.680Z
Answers.UserDisplayName: KarinG - Semper IT
Answers.Body: <p>I don't know if this is related to your download problem, but CiviVolunteer is currently incompatible with CiviCRM versions 4.7.21 and greater.</p>
  
  <p>There is a beta version described <a href="https://issues.civicrm.org/jira/browse/VOL-310" rel="nofollow noreferrer">here</a> which restores partial functionality.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-08-10T23:24:24.127Z
Answers.LastActivityDate: 2017-08-10T23:24:24.127Z
Answers.UserDisplayName: BobS
Body: <p>I am trying to install CiviVolunteer. When I go to extensions I get two errors:</p>
  
  <p>"The CiviCRM public extensions directory at could not be contacted - please check your webserver can make external HTTP requests or contact CiviCRM team on CiviCRM forum."</p>
  
  <p>and </p>
  
  <p>"Unable to download extension from /single. Error Message: malformed"</p>
  
  <p>Help!</p>
  
  <p>Thanks!</p>
  
Tags: <extension><error><civivolunteer>
Title: Extension download error
ThreadText: # Extension download error
  
  (Asked by: username_0 on 2017-08-10)
  
  I am trying to install CiviVolunteer. When I go to extensions I get two errors:
  
  "The CiviCRM public extensions directory at could not be contacted - please check your webserver can make external HTTP requests or contact CiviCRM team on CiviCRM forum."
  
  and
  
  "Unable to download extension from /single. Error Message: malformed"
  
  Help!
  
  Thanks!
  
  **Tags:** extension, error, civivolunteer
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2017-08-11. Score: 1
  
  This sounds like a permissions error; your webserver must have permissions to download files into a designated directory (which you specify in Adminster -> System Settings -> Directories); make sure you select a directory that is writeable; then you can install extensions for your CiviCRM.
  
  Just re-reading your question; the above is part of the puzzle; the other part is that the CiviCRM extensions directory must be available; if that error persists please do report back. Please see here for a description on that error by one of the Core Team members: [Error reaching public extensions directory](https://civicrm.stackexchange.com/questions/12940/error-reaching-public-extensions-directory)
  
  
  ---
  
  ### Answer by username_2 on 2017-08-10. Score: 1
  
  I don't know if this is related to your download problem, but CiviVolunteer is currently incompatible with CiviCRM versions 4.7.21 and greater.
  
  There is a beta version described [here](https://issues.civicrm.org/jira/browse/VOL-310) which restores partial functionality.
  
  
  ---
  
  