Answers.Body: <p>If everything is installed in standard, that file should be located here: <code>&lt;wordpress&gt;/wp-content/plugins/civicrm/civicrm.settings.php</code></p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-04T20:43:32.657Z
Answers.Text: I put it in as http://mywebsite.ca/wp-content/plugins/civicrm/civicrm.settings.php but it just shows a blank page. Any other ideas?
Answers.UserDisplayName: greenhealth
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-04T21:42:05.030Z
Answers.Text: Nevermind, I found it in cPanel!
Answers.UserDisplayName: greenhealth
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-01-03T23:42:33.763Z
Answers.LastActivityDate: 2017-01-03T23:42:33.763Z
Answers.UserDisplayName: Christia
Body: <p>How do I access PHP files? I'm having the problem where when people try to click on a contribution page, this error comes up:</p>
  
  <blockquote>
    <p>Sorry but we are not able to provide this at the moment. We can't load
    the requested web page. This page requires cookies to be enabled in
    your browser settings. Please check this setting and enable cookies
    (if they are not enabled). Then try again. If this error persists,
    contact the site adminstrator for assistance.<br /><br />Site
    Administrators: This error may indicate that users are accessing this
    page using a domain or URL other than the configured Base URL.
    EXAMPLE: Base URL is http:// example. org, but some users are
    accessing the page via <a href="http://www" rel="nofollow noreferrer">http://www</a>. example. org or a domain alias like
    <a href="http://myotherexample" rel="nofollow noreferrer">http://myotherexample</a>. org.<br /><br />Error type: Could not find a
    valid session key.</p>
  </blockquote>
  
  <p>I've found a few examples of the same thing happening and people keep suggesting that I make sure my base URL is the same as in the civicrm.setting. php file. I found the base URL (it looks fine, and we haven't changed the domain name or anything) but how do I access the file to compare it to? We're on Wordpress v 4.6.1.</p>
  
Tags: <wordpress><error><contribution-page>
Title: How do I access civicrm.setting.php file?
ThreadText: # How do I access civicrm.setting.php file?
  
  (Asked by: username_0 on 2017-01-03)
  
  How do I access PHP files? I'm having the problem where when people try to click on a contribution page, this error comes up:
  
  > Sorry but we are not able to provide this at the moment. We can't load
  > the requested web page. This page requires cookies to be enabled in
  > your browser settings. Please check this setting and enable cookies
  > (if they are not enabled). Then try again. If this error persists,
  > contact the site adminstrator for assistance.  
  >   
  > Site
  > Administrators: This error may indicate that users are accessing this
  > page using a domain or URL other than the configured Base URL.
  > EXAMPLE: Base URL is http:// example. org, but some users are
  > accessing the page via <http://www>. example. org or a domain alias like
  > <http://myotherexample>. org.  
  >   
  > Error type: Could not find a
  > valid session key.
  
  I've found a few examples of the same thing happening and people keep suggesting that I make sure my base URL is the same as in the civicrm.setting. php file. I found the base URL (it looks fine, and we haven't changed the domain name or anything) but how do I access the file to compare it to? We're on Wordpress v 4.6.1.
  
  **Tags:** wordpress, error, contribution-page
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2017-01-03. Score: 1
  
  If everything is installed in standard, that file should be located here: `/wp-content/plugins/civicrm/civicrm.settings.php`
  
  > **Comments:**
  > **username_0**: I put it in as http://mywebsite.ca/wp-content/plugins/civicrm/civicrm.settings.php but it just shows a blank page. Any other ideas?  
  > **username_0**: Nevermind, I found it in cPanel!  
  
  ---
  
  