Answers.Body: <p>In our experience using docx with the core features only works for very simple templates. Have a look at the CiviOffice Extension instead. It's still in development but could already do want you want: <a href="https://docs.civicrm.org/civioffice/en/latest/" rel="nofollow noreferrer">https://docs.civicrm.org/civioffice/en/latest/</a></p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2021-12-03T11:37:20.677Z
Answers.LastActivityDate: 2021-12-03T20:45:02.057Z
Answers.LastEditDate: 2021-12-03T20:45:02.057Z
Answers.UserDisplayName: Fabian
Body: <p>Generating letters in Docx generates empty letters and with office 365 images are oversized even if image size is locked</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-10-31T15:49:27.990Z
Comments.Text: Civi version? Also do you mean using a docx uploaded template or just choosing output format docx?
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-01T15:53:17.287Z
Comments.Text: Yes but the civi CRM uses openoffice which supports only basic HTML formatting.
Comments.UserDisplayName: Braincreatives It
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-01T18:01:14.190Z
Comments.Text: Can you edit the original question to say which version of CiviCRM you are using and list the steps you are doing?
Comments.UserDisplayName: Demerit
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2021-11-11T22:54:02.867Z
Comments.Text: Please use the edit link on your question to add additional information. The Post Answer button should be used only for complete answers to the question. - [From Review](/review/low-quality-posts/11753)
Comments.UserDisplayName: Luke Stewart
Tags: <civireport>
Title: Generating letters in Docx generates empty letters
ThreadText: # Generating letters in Docx generates empty letters
  
  (Asked by: username_0 on 2021-10-29)
  
  Generating letters in Docx generates empty letters and with office 365 images are oversized even if image size is locked
  
  **Tags:** civireport
  
  > **Comments:**
  > **username_1**: Civi version? Also do you mean using a docx uploaded template or just choosing output format docx?  
  > **username_0**: Yes but the civi CRM uses openoffice which supports only basic HTML formatting.  
  > **username_1**: Can you edit the original question to say which version of CiviCRM you are using and list the steps you are doing?  
  > **username_2**: Please use the edit link on your question to add additional information. The Post Answer button should be used only for complete answers to the question. - [From Review](/review/low-quality-posts/11753)  
  
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  ## 1 answers
  
  ### Answer by username_3 on 2021-12-03. Score: 1
  
  In our experience using docx with the core features only works for very simple templates. Have a look at the CiviOffice Extension instead. It's still in development but could already do want you want: <https://docs.civicrm.org/civioffice/en/latest/>
  
  
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