Answers.Body: <p>It turns out the existing Paypal account had its Primary Email set to one that was different from the Merchant Email used for Paypal login. Making these both the same fixed the pending contribution issue.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-24T10:07:02.407Z
Answers.LastActivityDate: 2016-11-24T10:07:02.407Z
Answers.UserDisplayName: Oliver Gibson
Answers.Body: <p>We have a new site which went live yesterday and we are also getting the same behaviour. Also in CiviCRM all the Contributions are still pending.</p>
  
  <p>Olly</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-03T16:55:20.860Z
Answers.Text: Olly, are you on 4.7.12?  I'm not seeing "pending" on all contributions.  Most are completed.  Have you checked 1) the correct email in paypal.com 2) the 'auto return' as well the 3) IPN
Answers.UserDisplayName: CiviTeacher
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-04T21:48:41.730Z
Answers.Text: This has been files in JIRA as a bug: https://issues.civicrm.org/jira/browse/CRM-19602
Answers.UserDisplayName: CiviTeacher
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2016-11-03T15:18:54.437Z
Answers.LastActivityDate: 2016-11-03T15:18:54.437Z
Answers.UserDisplayName: Oliver Gibson
Body: <p>I'm using CiviCRM 4.7 with paypal standard.  When someone proceeds to paypal and chooses the guest option (no account) to pay with credit card, it processes normally.  Yet, when returning to the CiviCRM they get the contribution page form again (not the 'thank you page') and a message that 'session expired'.  This behavior is consistent across these browsers: Chrome, Edge.</p>
  
  <p>Anyone seen this?  Is there a setting or change within CiviCRM to prevent this?  People are confused and making a second donation.</p>
  
  <p><a href="https://i.sstatic.net/ZgCyU.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/ZgCyU.png" alt="guest button is down at the bottom"></a></p>
  
  <p><a href="https://i.sstatic.net/SWuqV.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/SWuqV.png" alt="enter image description here"></a></p>
  
  <p><a href="https://i.sstatic.net/4EB7O.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/4EB7O.png" alt="enter image description here"></a></p>
  
Tags: <paypal>
Title: When Paypal Standard pay as Guest (no paypal account) Session Expired message on Thank You
ThreadText: # When Paypal Standard pay as Guest (no paypal account) Session Expired message on Thank You
  
  (Asked by: username_0 on 2016-11-02)
  
  I'm using CiviCRM 4.7 with paypal standard. When someone proceeds to paypal and chooses the guest option (no account) to pay with credit card, it processes normally. Yet, when returning to the CiviCRM they get the contribution page form again (not the 'thank you page') and a message that 'session expired'. This behavior is consistent across these browsers: Chrome, Edge.
  
  Anyone seen this? Is there a setting or change within CiviCRM to prevent this? People are confused and making a second donation.
  
  [![guest button is down at the bottom](https://i.sstatic.net/ZgCyU.png)](https://i.sstatic.net/ZgCyU.png)
  
  [![enter image description here](https://i.sstatic.net/SWuqV.png)](https://i.sstatic.net/SWuqV.png)
  
  [![enter image description here](https://i.sstatic.net/4EB7O.png)](https://i.sstatic.net/4EB7O.png)
  
  **Tags:** paypal
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2016-11-24. Score: 1
  
  It turns out the existing Paypal account had its Primary Email set to one that was different from the Merchant Email used for Paypal login. Making these both the same fixed the pending contribution issue.
  
  
  ---
  
  ### Answer by username_1 on 2016-11-03. Score: 0
  
  We have a new site which went live yesterday and we are also getting the same behaviour. Also in CiviCRM all the Contributions are still pending.
  
  Olly
  
  > **Comments:**
  > **username_0**: Olly, are you on 4.7.12?  I'm not seeing "pending" on all contributions.  Most are completed.  Have you checked 1) the correct email in paypal.com 2) the 'auto return' as well the 3) IPN  
  > **username_0**: This has been files in JIRA as a bug: https://issues.civicrm.org/jira/browse/CRM-19602  
  
  ---
  
  