Answers.Body: <p>I've corrected this when it has happened by clearing the cache (Administer&gt;System Settings&gt;Cleanup Caches).</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2022-06-28T13:03:24.830Z
Answers.Text: This is still happening on one our sites with fair regularity. Clearing the cache appears to address it each time, but wondering if there's a more permanent solution?
Answers.UserDisplayName: Graham
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-09-16T08:37:48.783Z
Answers.LastActivityDate: 2020-09-16T08:37:48.783Z
Answers.UserDisplayName: Iantha Scheiwe
Body: <p>Civi 5.13.5, Drupal 7.67.</p>
  
  <p>Hey everyone,</p>
  
  <p>A colleague tried to send out a mailing through CiviMail to a smart group that we have been using for a few months now. </p>
  
  <p>She tried to send the email but received this error message (unfortunately she didn't send a screenshot, only this text)</p>
  
  <blockquote>
    <p>Error
    Unrecognized value for setting 'flexmailer_traditional'</p>
  </blockquote>
  
  <p>We do have flexmailer currently installed and enabled as I've been trying to get Mosaico to work for months (no success), but we have previously successfully sent out mass mailings on CiviMail while Flexmailer has been enabled, without receiving this error message. </p>
  
  <p>The email is still listed on Mailings > Draft and Unscheduled Mailings (/civicrm/mailing/browse/unscheduled?reset=1&amp;scheduled=false), with the status marked as 'Unscheduled'.  It is not listed on the Mailings > Scheduled and Sent Mailings page.</p>
  
  <p>Any idea on why this has happened, and how I can fix it and/or ensure that it doesn't happen in the future? </p>
  
  <p>Thanks in advanced!</p>
  
Tags: <civimail><flexmailer>
Title: CiviMail: Email marked as 'Draft and Unscheduled' but outgoing mail log says it's been sent
ThreadText: # CiviMail: Email marked as 'Draft and Unscheduled' but outgoing mail log says it's been sent
  
  (Asked by: username_0 on 2019-08-15)
  
  Civi 5.13.5, Drupal 7.67.
  
  Hey everyone,
  
  A colleague tried to send out a mailing through CiviMail to a smart group that we have been using for a few months now.
  
  She tried to send the email but received this error message (unfortunately she didn't send a screenshot, only this text)
  
  > Error
  > Unrecognized value for setting 'flexmailer\_traditional'
  
  We do have flexmailer currently installed and enabled as I've been trying to get Mosaico to work for months (no success), but we have previously successfully sent out mass mailings on CiviMail while Flexmailer has been enabled, without receiving this error message.
  
  The email is still listed on Mailings > Draft and Unscheduled Mailings (/civicrm/mailing/browse/unscheduled?reset=1&scheduled=false), with the status marked as 'Unscheduled'. It is not listed on the Mailings > Scheduled and Sent Mailings page.
  
  Any idea on why this has happened, and how I can fix it and/or ensure that it doesn't happen in the future?
  
  Thanks in advanced!
  
  **Tags:** civimail, flexmailer
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_1 on 2020-09-16. Score: 4
  
  I've corrected this when it has happened by clearing the cache (Administer>System Settings>Cleanup Caches).
  
  > **Comments:**
  > **username_2**: This is still happening on one our sites with fair regularity. Clearing the cache appears to address it each time, but wondering if there's a more permanent solution?  
  
  ---
  
  