Answers.Body: <p>Go to your System Status page and check for any stripe warnings</p>
  
  <p>In particular look for any notices about Stripe webhooks that might need resetting.</p>
  
  <p>Also ensure you are on latest versions.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2020-05-12T02:16:41.700Z
Answers.LastActivityDate: 2020-05-12T02:16:41.700Z
Answers.UserDisplayName: petednz - fuzion
Answers.Body: <p>I've been having the same issue on a Drupal install. For me, this issue has been caused by a failed webhook. You can check if this is the issue and manually retry the webhook via <a href="https://example.com/civicrm/a#/paymentprocessorWebhook" rel="nofollow noreferrer">https://example.com/civicrm/a#/paymentprocessorWebhook</a></p>
  <p>In most instances, it works after retrying. Still trying to find a long-term solution unfortunately.</p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-09-25T01:12:24.013Z
Answers.LastActivityDate: 2024-09-25T01:31:18.667Z
Answers.LastEditDate: 2024-09-25T01:31:18.667Z
Answers.UserDisplayName: Chris Giddings
Body: <p>I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership automatically), CiviCRM doesn't accept that as paid and doesn't add them as members. Instead they are listed as </p>
  
  <p>Pending (Incomplete Transaction)</p>
  
  <p>Non-recurring memberships are entered without a problem.</p>
  
  <p>Any help appreciated.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-05-11T22:14:51.100Z
Comments.Text: Do you have any stripe warnings on your System Status page?
  What version of Stripe extension do you have?
  Do you have any notices about Stripe webhooks?
Comments.UserDisplayName: petednz - fuzion
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-05-11T22:48:27.070Z
Comments.Text: Aha that nailed it, thanks! There were notices and fixing them resolved the issue.
Comments.UserDisplayName: Ntecha
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-05-12T02:17:12.057Z
Comments.Text: Great - i rewrote it to an Answer to help others. Pls Accept and +1 it. cheers
Comments.UserDisplayName: petednz - fuzion
Tags: <civimember><recurring-contributions><stripe>
Title: Recurring payments being set to pending - Stripe
ThreadText: # Recurring payments being set to pending - Stripe
  
  (Asked by: username_0 on 2020-05-11)
  
  I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership automatically), CiviCRM doesn't accept that as paid and doesn't add them as members. Instead they are listed as
  
  Pending (Incomplete Transaction)
  
  Non-recurring memberships are entered without a problem.
  
  Any help appreciated.
  
  **Tags:** civimember, recurring-contributions, stripe
  
  > **Comments:**
  > **username_1**: Do you have any stripe warnings on your System Status page? What version of Stripe extension do you have? Do you have any notices about Stripe webhooks?  
  > **username_0**: Aha that nailed it, thanks! There were notices and fixing them resolved the issue.  
  > **username_1**: Great - i rewrote it to an Answer to help others. Pls Accept and +1 it. cheers  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2020-05-12. Score: 2
  
  Go to your System Status page and check for any stripe warnings
  
  In particular look for any notices about Stripe webhooks that might need resetting.
  
  Also ensure you are on latest versions.
  
  
  ---
  
  ### Answer by username_2 on 2024-09-25. Score: 1
  
  I've been having the same issue on a Drupal install. For me, this issue has been caused by a failed webhook. You can check if this is the issue and manually retry the webhook via <https://example.com/civicrm/a#/paymentprocessorWebhook>
  
  In most instances, it works after retrying. Still trying to find a long-term solution unfortunately.
  
  
  ---
  
  