Answers.Body: <p>In the meantime, I found a way to reset the factory settings (<a href="https://www.mobileread.com/forums/showpost.php?p=3336378&amp;postcount=11" rel="nofollow noreferrer">here</a>), but unfortunately this did not fix the screen unresponsiveness. Still, it answers my original question, so I'll share this.</p>
  <blockquote>
  <p>On your computer try creating an empty text file with the name
  DO_FACTORY_RESTORE without any file type ending. With your kindle
  connected to your computer, put this file onto the Kindle. Don't put
  into any inner folder. Eject the kindle from the computer. Then hold
  the power button long enough to shut the kindle down, then turn it
  back on. This should do a full factory reset. A factory reset takes
  several minutes and looks like it is quit and restarting several times
  before it finishes.</p>
  </blockquote>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2024-07-31T06:48:08.053Z
Answers.LastActivityDate: 2024-07-31T06:48:08.053Z
Answers.UserDisplayName: mma
Body: <p>After a battery discharge and recharge, my Kindle Paperwhite became completely unresponsive. I can reset it with the reset button (pressing it more than 40, and more than 60 seconds), but the screen remains unresponsive after booting.</p>
  <p>I've read somewhere about a similar problem that this can be because the Kindle is indexing the files in the background, and suggested to wat a couple of days. So I've waited at least 3 days, but nothing changed. I note that My Kindle isn't registered (due to technical issues), and it is in flight mode (WiFi is off). USB communication is working fine. The firmware version is 5.6.1.1 (2689890035).</p>
  <p>What can I do to revive my device?</p>
  
Tags: <kindle><kindle-paperwhite>
Title: How can I reset an unresponsive Kindle paperwhite to factory settings?
UserDisplayName: mma
ThreadText: # How can I reset an unresponsive Kindle paperwhite to factory settings?
  
  (Asked by: username_0 on 2024-07-31)
  
  After a battery discharge and recharge, my Kindle Paperwhite became completely unresponsive. I can reset it with the reset button (pressing it more than 40, and more than 60 seconds), but the screen remains unresponsive after booting.
  
  I've read somewhere about a similar problem that this can be because the Kindle is indexing the files in the background, and suggested to wat a couple of days. So I've waited at least 3 days, but nothing changed. I note that My Kindle isn't registered (due to technical issues), and it is in flight mode (WiFi is off). USB communication is working fine. The firmware version is 5.6.1.1 (2689890035).
  
  What can I do to revive my device?
  
  **Tags:** kindle, kindle-paperwhite
  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_0 on 2024-07-31. Score: 1
  
  In the meantime, I found a way to reset the factory settings ([here](https://www.mobileread.com/forums/showpost.php?p=3336378&postcount=11)), but unfortunately this did not fix the screen unresponsiveness. Still, it answers my original question, so I'll share this.
  
  > On your computer try creating an empty text file with the name
  > DO\_FACTORY\_RESTORE without any file type ending. With your kindle
  > connected to your computer, put this file onto the Kindle. Don't put
  > into any inner folder. Eject the kindle from the computer. Then hold
  > the power button long enough to shut the kindle down, then turn it
  > back on. This should do a full factory reset. A factory reset takes
  > several minutes and looks like it is quit and restarting several times
  > before it finishes.
  
  
  ---
  
  