Answers: <p>From <a href="https://github.com/exAspArk/awesome-chatops" rel="nofollow noreferrer">this</a> 'awesome' chat ops resource collection.</p>
  
  <blockquote>
    <h2>Articles</h2>
    
    <ul>
    <li><a href="https://www.pagerduty.com/blog/what-is-chatops/" rel="nofollow noreferrer">So, What is ChatOps? And How do I Get Started?</a> – ChatOps concepts and tools.</li>
    <li><a href="http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/" rel="nofollow noreferrer">What is ChatOps? A guide to its evolution, adoption, and significance</a> – ChatOps and its adoption by HipChat Evangelist.</li>
    <li><a href="http://www.infoworld.com/article/3062703/devops/how-chatops-can-revolutionize-your-business.html" rel="nofollow noreferrer">How ChatOps can revolutionize your business</a> – Benefits of using ChatOps, tools, current trend and the future.</li>
    <li><a href="https://www.vividcortex.com/blog/8-reasons-why-chatops-isnt-working-at-your-company" rel="nofollow noreferrer">8 Reasons Why ChatOps Isn't Working At Your Company</a> – The insight on why ChatOps might not be optimized at your company, and some advice
    how to make it work.</li>
    <li><a href="http://blog.librato.com/posts/chatops-critical" rel="nofollow noreferrer">When ChatOps Goes From Cool to Critical</a> – Some considerations of ChatOps at Librato.</li>
    </ul>
    
    <h2>Videos</h2>
    
    <ul>
    <li><a href="https://www.youtube.com/watch?v=NST3u-GjjFw" rel="nofollow noreferrer">ChatOps at GitHub</a> + <a href="https://speakerdeck.com/jnewland/chatops-at-github" rel="nofollow noreferrer">slides</a> – The
    first public talk on the subject by Jesse Newland.</li>
    <li><a href="https://www.youtube.com/watch?v=IhzxnY7FIvg" rel="nofollow noreferrer">ChatOps: Technology and Philosophy</a> – James
    Fryman of Stackstorm about the philosophy, best practices for
    implementing and maintaining ChatOps.</li>
    <li><a href="https://www.youtube.com/watch?v=6D5HgI4IH10" rel="nofollow noreferrer">The Rise of ChatOps</a> + <a href="https://speakerdeck.com/jimmycuadra/the-rise-of-chatops" rel="nofollow noreferrer">slides</a> –
    From the first ChatOps San Francisco meetup by Jimmy Cuadra.</li>
    <li><a href="https://www.youtube.com/watch?v=pCVvYCjvoZI" rel="nofollow noreferrer">ChatOps: Augmented Reality for Ops</a> – How Github use
    chat to improve situational awareness during incidents, to share
    knowledge, to coordinate activities, and much more.</li>
    <li><a href="https://www.youtube.com/watch?v=Heo5YtRikds" rel="nofollow noreferrer">Living in the Future with ChatOps</a> +
    <a href="https://speakerdeck.com/esigler/living-in-the-future-with-chatops" rel="nofollow noreferrer">slides</a>
    – A quick summary of PagerDuty's ChatOps journey by Eric Sigler.</li>
    <li><a href="https://www.youtube.com/watch?v=vFkfMn2P8ysA" rel="nofollow noreferrer">Incident Management from the Future</a> +
    <a href="https://cloud.app.box.com/s/xm8ni5b61iyuk0nclq7jcvtkhkzcepdx" rel="nofollow noreferrer">slides</a>
    – How Michael Ansel manages incidents via chat at Box.</li>
    <li><a href="https://www.youtube.com/channel/UCAvvR4g9fodNAS61Ep_XnMg" rel="nofollow noreferrer">ChatOps San Francisco YouTube Channel</a> –
    More videos from each meetup.</li>
    <li><a href="https://www.youtube.com/watch?v=Gh-vYprIo7c" rel="nofollow noreferrer">Installing Hubot on Windows with PowerShell DSC</a> - Using the Hubot
    PowerShell Desired State Configuration (DSC) resource to install Hubot
    on Windows.</li>
    <li><a href="https://www.youtube.com/watch?v=SZ3UfwBACIo" rel="nofollow noreferrer">Embrace ChatOps, stop installing deployment software</a> +
    <a href="http://www.slideshare.net/geshan/embrace-chatops-stop-installing-deployment-software-larcon-eu-2016" rel="nofollow noreferrer">slides</a></li>
    <li>A talk from Laracon EU 2016 about how to leverage ChatOps for automated deployment using Hubot.</li>
    </ul>
    
    <h2>Books</h2>
    
    <ul>
    <li><a href="https://victorops.com/chatops-for-dummies/" rel="nofollow noreferrer">ChatOps For Dummies</a> – A high-level guide to understanding the origins    of the practice, the benefits and tools needed to get
    started.</li>
    <li><a href="https://victorops.com/knowledge-drop/devops-docs/chatops-managing-operations-group-chat/" rel="nofollow noreferrer">ChatOps – Managing Operations in Group Chat</a> – The key ChatOps    concepts and technologies by Jason Hand.</li>
    </ul>
  </blockquote>
  
Answers: CC BY-SA 3.0
Answers: 2017-04-17T22:27:41.893Z
Answers: Yes, it's a link to a huge number of other links which are Chat Ops re sources. The link is a git repo, where others can add more Chat ops re sources links through PRs.
Answers: Bash
Answers: CC BY-SA 3.0
Answers: 2017-04-18T02:03:21.960Z
Answers: @Bash Welcome to the site :)  Please elaborate further on why you think it's an awesome collection
Answers: Dawny33
Answers: CC BY-SA 3.0
Answers: 2017-04-18T05:41:14.420Z
Answers: It indeed is an awesome collection, @Bash. I've bookmarked that link right away.
Answers: Jiri Klouda
Answers: CC BY-SA 3.0
Answers: 2017-04-17T22:08:03.417Z
Answers: 2017-04-18T08:10:42.787Z
Answers: 2017-04-18T08:10:42.787Z
Answers: Bash
Answers: <p>One of the <a href="https://www.arresteddevops.com/chatops/" rel="nofollow noreferrer">people active</a> in ChatOps community is Jason Hand from <a href="https://victorops.com/chatops/" rel="nofollow noreferrer">VictorOps</a>, who wrote a book published by O'Reilly called <a href="http://www.oreilly.com/webops-perf/free/chatops.csp" rel="nofollow noreferrer">Managing Operations in Group Chat</a>. This book is available for free as part of their content marketing campaign. The previous <a href="https://victorops.com/chatops-for-dummies/" rel="nofollow noreferrer">ChatOps for Dummies</a> is no longer available and is replaced by the above book.</p>
  
  <p>You should definitely take a look at <a href="https://slack.com/apps" rel="nofollow noreferrer">Slack Apps</a>, especially the Developer Tools. There is <a href="https://stackstorm.com/2015/06/24/ansible-chatops-get-started-%F0%9F%9A%80/" rel="nofollow noreferrer">article</a> by <a href="https://stackstorm.com" rel="nofollow noreferrer">SlackStorm</a> on how to integrate Ansible and Slack.</p>
  
  <p>You might also monitor the subreddit on <a href="https://www.reddit.com/r/chatops/" rel="nofollow noreferrer">chatops</a>. There is a long sidebar of resources including the video from GitHub ChatOps presentation and many more.</p>
  
  <p>I would also recommend to look at <a href="http://operable.io/cog.html" rel="nofollow noreferrer">Cog</a> from <a href="http://operable.io" rel="nofollow noreferrer">operable.io</a> and the <a href="http://cog-book.operable.io" rel="nofollow noreferrer">Cog Book</a>. </p>
  
Answers: CC BY-SA 3.0
Answers: 2017-04-17T18:39:27.427Z
Answers: 2017-04-18T12:40:10.777Z
Answers: 2017-04-18T12:40:10.777Z
Answers: Jiri Klouda
Body: <p>We have defined what ChatOps is in the form of the following question:</p>
  
  <ul>
  <li><p><a href="https://devops.stackexchange.com/q/675/397">What are ChatOps approach use cases of production infrastructure management?</a>:</p>
  
  <blockquote>
    <p>Practically it means something very different to each team using it.  So much so that Atlassian have put together what could be considered to be a <a href="https://blog.hipchat.com/2016/02/05/chatops-guide-evolution-adoption-significance/" rel="nofollow noreferrer">Chat maturity model</a>.</p>
    
    <ol>
    <li><strong>Sputnik</strong>: Trying chat out to see how it works.</li>
    <li><strong>Mercury</strong>: Starting to move to chat.</li>
    <li><strong>Gemini</strong>: Chat as the primary source of communication, experimenting with bots.</li>
    <li><strong>Apollo</strong>: Chat as the nexus of communication and work, including bots.</li>
    <li><strong>Elon Musk</strong>: Chat is the primary centre of mission critical work.</li>
    </ol>
  </blockquote></li>
  </ul>
  
  <p>What other books and resources are available that describe the people, process and tools used to implement ChatOps within an organisation.</p>
  
Tags: <toolchain><operating-model><operations><chatops>
Title: What 'ChatOps' books and resources are available?
UserDisplayName: Richard Slater
ThreadText: # What 'ChatOps' books and resources are available?
  
  (Asked by: username_0 on 2017-04-17)
  
  We have defined what ChatOps is in the form of the following question:
  
  * [What are ChatOps approach use cases of production infrastructure management?](https://devops.stackexchange.com/q/675/397):
  
    > Practically it means something very different to each team using it. So much so that Atlassian have put together what could be considered to be a [Chat maturity model](https://blog.hipchat.com/2016/02/05/chatops-guide-evolution-adoption-significance/).
    >
    > 1. **Sputnik**: Trying chat out to see how it works.
    > 2. **Mercury**: Starting to move to chat.
    > 3. **Gemini**: Chat as the primary source of communication, experimenting with bots.
    > 4. **Apollo**: Chat as the nexus of communication and work, including bots.
    > 5. **Elon Musk**: Chat is the primary centre of mission critical work.
  
  What other books and resources are available that describe the people, process and tools used to implement ChatOps within an organisation.
  
  **Tags:** toolchain, operating-model, operations, chatops
  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_1 on 2017-04-17. Score: 1 | Accepted answer
  
  From [this](https://github.com/exAspArk/awesome-chatops) 'awesome' chat ops resource collection.
  
  > ## Articles
  >
  > * [So, What is ChatOps? And How do I Get Started?](https://www.pagerduty.com/blog/what-is-chatops/) – ChatOps concepts and tools.
  > * [What is ChatOps? A guide to its evolution, adoption, and significance](http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/) – ChatOps and its adoption by HipChat Evangelist.
  > * [How ChatOps can revolutionize your business](http://www.infoworld.com/article/3062703/devops/how-chatops-can-revolutionize-your-business.html) – Benefits of using ChatOps, tools, current trend and the future.
  > * [8 Reasons Why ChatOps Isn't Working At Your Company](https://www.vividcortex.com/blog/8-reasons-why-chatops-isnt-working-at-your-company) – The insight on why ChatOps might not be optimized at your company, and some advice
  >   how to make it work.
  > * [When ChatOps Goes From Cool to Critical](http://blog.librato.com/posts/chatops-critical) – Some considerations of ChatOps at Librato.
  >
  > ## Videos
  >
  > * [ChatOps at GitHub](https://www.youtube.com/watch?v=NST3u-GjjFw) + [slides](https://speakerdeck.com/jnewland/chatops-at-github) – The
  >   first public talk on the subject by Jesse Newland.
  > * [ChatOps: Technology and Philosophy](https://www.youtube.com/watch?v=IhzxnY7FIvg) – James
  >   Fryman of Stackstorm about the philosophy, best practices for
  >   implementing and maintaining ChatOps.
  > * [The Rise of ChatOps](https://www.youtube.com/watch?v=6D5HgI4IH10) + [slides](https://speakerdeck.com/jimmycuadra/the-rise-of-chatops) –
  >   From the first ChatOps San Francisco meetup by Jimmy Cuadra.
  > * [ChatOps: Augmented Reality for Ops](https://www.youtube.com/watch?v=pCVvYCjvoZI) – How Github use
  >   chat to improve situational awareness during incidents, to share
  >   knowledge, to coordinate activities, and much more.
  > * [Living in the Future with ChatOps](https://www.youtube.com/watch?v=Heo5YtRikds) +
  >   [slides](https://speakerdeck.com/esigler/living-in-the-future-with-chatops)
  >   – A quick summary of PagerDuty's ChatOps journey by Eric Sigler.
  > * [Incident Management from the Future](https://www.youtube.com/watch?v=vFkfMn2P8ysA) +
  >   [slides](https://cloud.app.box.com/s/xm8ni5b61iyuk0nclq7jcvtkhkzcepdx)
  >   – How Michael Ansel manages incidents via chat at Box.
  > * [ChatOps San Francisco YouTube Channel](https://www.youtube.com/channel/UCAvvR4g9fodNAS61Ep_XnMg) –
  >   More videos from each meetup.
  > * [Installing Hubot on Windows with PowerShell DSC](https://www.youtube.com/watch?v=Gh-vYprIo7c) - Using the Hubot
  >   PowerShell Desired State Configuration (DSC) resource to install Hubot
  >   on Windows.
  > * [Embrace ChatOps, stop installing deployment software](https://www.youtube.com/watch?v=SZ3UfwBACIo) +
  >   [slides](http://www.slideshare.net/geshan/embrace-chatops-stop-installing-deployment-software-larcon-eu-2016)
  > * A talk from Laracon EU 2016 about how to leverage ChatOps for automated deployment using Hubot.
  >
  > ## Books
  >
  > * [ChatOps For Dummies](https://victorops.com/chatops-for-dummies/) – A high-level guide to understanding the origins of the practice, the benefits and tools needed to get
  >   started.
  > * [ChatOps – Managing Operations in Group Chat](https://victorops.com/knowledge-drop/devops-docs/chatops-managing-operations-group-chat/) – The key ChatOps concepts and technologies by Jason Hand.
  
  > **Comments:**
  > **username_1**: Yes, it's a link to a huge number of other links which are Chat Ops re sources. The link is a git repo, where others can add more Chat ops re sources links through PRs.  
  > **username_2**: @username_1 Welcome to the site :)  Please elaborate further on why you think it's an awesome collection  
  > **username_3**: It indeed is an awesome collection, @username_1. I've bookmarked that link right away.  
  
  ---
  
  ### Answer by username_3 on 2017-04-17. Score: 3
  
  One of the [people active](https://www.arresteddevops.com/chatops/) in ChatOps community is Jason Hand from [VictorOps](https://victorops.com/chatops/), who wrote a book published by O'Reilly called [Managing Operations in Group Chat](http://www.oreilly.com/webops-perf/free/chatops.csp). This book is available for free as part of their content marketing campaign. The previous [ChatOps for Dummies](https://victorops.com/chatops-for-dummies/) is no longer available and is replaced by the above book.
  
  You should definitely take a look at [Slack Apps](https://slack.com/apps), especially the Developer Tools. There is [article](https://stackstorm.com/2015/06/24/ansible-chatops-get-started-%F0%9F%9A%80/) by [SlackStorm](https://stackstorm.com) on how to integrate Ansible and Slack.
  
  You might also monitor the subreddit on [chatops](https://www.reddit.com/r/chatops/). There is a long sidebar of resources including the video from GitHub ChatOps presentation and many more.
  
  I would also recommend to look at [Cog](http://operable.io/cog.html) from [operable.io](http://operable.io) and the [Cog Book](http://cog-book.operable.io).
  
  
  ---
  
  