Answers.Body: <p>I train full stack development and that includes user interfaces (which falls under if not cover the entire gamut of interaction design).</p>
  
  <p>When it comes to examples, I talk about the infamous case of how Microsoft screwed up Windows 8. I use Windows 8 because  a lot of people are familiar with it and may have actually used it. Or at least read about it. Or at least read about the many, many jokes made at windows 8's expense. </p>
  
  <p>You could use Windows 8 as an example how badly even a big company like Microsoft can screw things up, and the kind of impact it is going to have on users. Then, you can follow and reveal how Microsoft learnt from their own mistakes and fixed things with Windows 8. </p>
  
  <p>I always use this in my UI classes, and it elicits a lot of interest, familiarity and some fun stuff.It also seems to drive the point home. </p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-25T13:29:26.757Z
Answers.Text: Hope this link helps - https://en.wikipedia.org/wiki/Metro_(design_language)#Reception
Answers.UserDisplayName: Jay
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-25T14:17:58.870Z
Answers.Text: Let us [continue this discussion in chat](http://chat.stackexchange.com/rooms/66144/discussion-between-jay-and-buffy).
Answers.UserDisplayName: Jay
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-26T13:31:17.713Z
Answers.Text: Thanks, Jay. I very much like the idea of discussing some screw-ups and their fixes, in combination with relying on familiarity. And thanks for the link to the Wikipedia page! Could you point me to some more detailed sources thta you have found useful (if any)?
Answers.UserDisplayName: Idall
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-27T04:13:35.297Z
Answers.Text: Try this one - https://www.pcworld.com/article/2098585/windows-ui-designer-explains-why-forcing-metro-on-all-is-great-for-power-users.html and also this one - https://www.thurrott.com/mobile/windows-phone/3000/ex-microsoft-designer-explains-the-move-away-from-metro 
  
  Unfortunately, there are no detailed studies. mostly just comments from former UI experts, commentary, jokes and stuff.
Answers.UserDisplayName: Jay
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-25T13:07:08.113Z
Answers.LastActivityDate: 2017-09-25T13:07:08.113Z
Answers.UserDisplayName: Jay
Answers.Body: <h1>Engagement</h1>
  <p>Get them hooked. Find interest for them.</p>
  <p>Give them some software, and real life items, that have poor user interaction. Have them use them, and then tell you and the class, what they think of them. What they would to to improve them.</p>
  <p>The book <em>The Inmates Are Running the Asylum</em> — Alan Cooper, has some very good real-world and software examples. Including:</p>
  <ul>
  <li>Doors with pull handles, and the word <strong>PUSH</strong>. Can you guess what people do?</li>
  <li>Some software bundled with a scanner that had only 3 features, compared with the 1000s in the competitors (want to be adobe) product. It was described as the most feature rich product in its class (it had 3 features, that worked, and were easy to use. That is 3 more than the competitors).</li>
  </ul>
  <p>Designing interfaces is boring for a programmer (it is the job of the artists). However “user interaction design” is not. User interaction design goes deeper, it is not about slapping an interface onto a poorly design think. It is about designing it from the ground up to be easy to use.</p>
  <p>Computer programming is about two things. The computer, and the humans. Most of the courses are about the computer. However we also learn high-level languages, and how to write programs that are easy to read and maintain (closer to the human). We also need to get closer to the users. By making it easier for them.</p>
  <h1>Databases</h1>
  <p>From a database point of view. Imagine a database application with a simple elegant interface, easy to use, but no join. How imagine trying to find some info. Do a query, write the result to to some paper, do another query copying data from paper. However with joins, we don't need to do the remembering for the computer.</p>
  <p>Computers should not make us have to remember stuff. Computers are much better at remembering that we are.</p>
  <h1>Get them screaming at examples of bad stuff from the “Experts”</h1>
  <p>Which button do you press to cancel? Clue: it is not cancel.
  <a href="https://i.sstatic.net/Q5yPq.jpg" rel="nofollow noreferrer"><img src="https://i.sstatic.net/Q5yPq.jpg" alt="enter image description here" /></a></p>
  <hr />
  <p>Types of easy: There are two types of easy to use: for the first-times / casual user; for the expert, that uses it regularly. Making it easy for the first-timer, will often make it harder for the expert (often having to work much harder, click, click, click).</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-26T13:36:41.550Z
Answers.Text: Thanks for the response! I think you have a good point that I need to get them hooked somehow. I'll definitely take a look at Alan Cooper's book to find inspiration. However, my experience with my own classmates in these kinds of courses is that if you show them examples of clearly bad UIs, they'll be engaged, but they'll also say: "That's obvious, why would I need to take a course to learn this?" But I'll see if Cooper has some examples in which the problem is not as obvious - and then let my students think about what could be wrong before giving them the answer.
Answers.UserDisplayName: Idall
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2017-09-25T11:56:32.410Z
Answers.LastActivityDate: 2017-09-25T21:11:10.113Z
Answers.LastEditDate: 2020-06-18T08:36:57.023Z
Answers.UserDisplayName: ctrl-alt-delor
Body: <p><strong>Background:</strong> I will be a teaching assistant in a course on "Interactive Systems" with the following learning goals for the students.</p>
  
  <ul>
  <li>Analyze and criticize user interfaces</li>
  <li>Identify and describe important subsystems in the interaciton loop</li>
  <li>Implement efficient user interfaces from sensors and actuators</li>
  <li>Prototype interactive computer-implemented products</li>
  <li>Evaluate and judge user interface designs with respect to usability</li>
  </ul>
  
  <p>I will be teaching computer science students and students from a programme called "IT" which focuses on protoyping, programming, and design. Both groups are second year university students. Having recently graduated with a master's degree in computer science myself, I know from experience and from fellow students that courses on these topics are not appreciated (some loathe them to the point of bullying others for liking them). From speaking to the IT students, I know that they see these courses as simple, but essential to their further education. So I am, roughly speaking, standing with two groups of students: One that would rather be anywhere else on Earth, and one that thinks the course is fine.</p>
  
  <p>Now, as part of a course on teaching I have been asked to prepare a mini teaching session. I have decided on the goal for this session to be for the students to reflect on the role of interaction design and usability evaluations in a larger frame - for instance, what relations they have to database administration or to developers. I am hoping to motivate the students to see what their own future role could be, should they choose to go down that path, and otherwise to understand that it does play an important part along with the things that do interest them.</p>
  
  <p><strong>My question is:</strong> <em>Do you have suggestions for examples that I could provide them with, such as case studies of software development processes, or can you think of good arguments to put forth?</em></p>
  
  <p><em>Other comments are also very welcome!</em></p>
  
  <p><em>(I have always been interested in usability and user experience, so I would especially like answers from people who might feel less interested and therefore understand my future students better)</em></p>
  
  <p><strong>Edit:</strong> I am not just looking for examples of good/bad end results but also of the design/development process, to showcase e.g. how interaction design relates to programming/development.</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-25T10:36:55.267Z
Comments.Text: Since there have been recent meta discussions about the suitability of questions without clear answers, this looks to me like a good, specific question where the answers may be useful for lots of different scenarios.
Comments.UserDisplayName: Sean Houlihane
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-25T11:21:38.240Z
Comments.Text: User interaction design, or user interface design? There is a difference. User interaction design is not just a new name, it is a new way of thinking (see the inmates are running the asylum — Alen Cooper, for a good introduction).
Comments.UserDisplayName: ctrl-alt-delor
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-25T11:56:20.887Z
Comments.Text: Actually, [Alan Cooper](https://en.wikipedia.org/wiki/Alan_Cooper)
Comments.UserDisplayName: Buffy
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-25T12:20:49.237Z
Comments.Text: Are you looking for case studies of good design or horror stories, primarily? The latter are more dramatic, of course.
Comments.UserDisplayName: Buffy
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-26T13:39:30.757Z
Comments.Text: @SeanHoulihane: I'm glad you think so!
Comments.UserDisplayName: Idall
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-26T13:40:52.143Z
Comments.Text: @ctrl-alt-delor: Interaction design. Although there is a big focus on just UI, the focus is broader than that. Thanks for pointing it out, though. I'll be aware of it when looking at Cooper's stuff.
Comments.UserDisplayName: Idall
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2017-09-26T13:40:56.263Z
Comments.Text: @Buffy: I'm just as interested in case studies of good design as I am in horror stories. I'd like my students to learn to reflect on why something works well, not only to be able to point out (obvious) flaws. Thanks for asking.
Comments.UserDisplayName: Idall
Tags: <student-motivation><gui>
Title: Teaching interaction design to potentially disinterested students
ThreadText: # Teaching interaction design to potentially disinterested students
  
  (Asked by: username_0 on 2017-09-25)
  
  **Background:** I will be a teaching assistant in a course on "Interactive Systems" with the following learning goals for the students.
  
  * Analyze and criticize user interfaces
  * Identify and describe important subsystems in the interaciton loop
  * Implement efficient user interfaces from sensors and actuators
  * Prototype interactive computer-implemented products
  * Evaluate and judge user interface designs with respect to usability
  
  I will be teaching computer science students and students from a programme called "IT" which focuses on protoyping, programming, and design. Both groups are second year university students. Having recently graduated with a master's degree in computer science myself, I know from experience and from fellow students that courses on these topics are not appreciated (some loathe them to the point of bullying others for liking them). From speaking to the IT students, I know that they see these courses as simple, but essential to their further education. So I am, roughly speaking, standing with two groups of students: One that would rather be anywhere else on Earth, and one that thinks the course is fine.
  
  Now, as part of a course on teaching I have been asked to prepare a mini teaching session. I have decided on the goal for this session to be for the students to reflect on the role of interaction design and usability evaluations in a larger frame - for instance, what relations they have to database administration or to developers. I am hoping to motivate the students to see what their own future role could be, should they choose to go down that path, and otherwise to understand that it does play an important part along with the things that do interest them.
  
  **My question is:** *Do you have suggestions for examples that I could provide them with, such as case studies of software development processes, or can you think of good arguments to put forth?*
  
  *Other comments are also very welcome!*
  
  *(I have always been interested in usability and user experience, so I would especially like answers from people who might feel less interested and therefore understand my future students better)*
  
  **Edit:** I am not just looking for examples of good/bad end results but also of the design/development process, to showcase e.g. how interaction design relates to programming/development.
  
  **Tags:** student-motivation, gui
  
  > **Comments:**
  > **username_1**: Since there have been recent meta discussions about the suitability of questions without clear answers, this looks to me like a good, specific question where the answers may be useful for lots of different scenarios.  
  > **username_2**: User interaction design, or user interface design? There is a difference. User interaction design is not just a new name, it is a new way of thinking (see the inmates are running the asylum — Alen Cooper, for a good introduction).  
  > **username_3**: Actually, [Alan Cooper](https://en.wikipedia.org/wiki/Alan_Cooper)  
  > **username_3**: Are you looking for case studies of good design or horror stories, primarily? The latter are more dramatic, of course.  
  > **username_0**: @username_1: I'm glad you think so!  
  > **username_0**: @username_2: Interaction design. Although there is a big focus on just UI, the focus is broader than that. Thanks for pointing it out, though. I'll be aware of it when looking at Cooper's stuff.  
  > **username_0**: @username_3: I'm just as interested in case studies of good design as I am in horror stories. I'd like my students to learn to reflect on why something works well, not only to be able to point out (obvious) flaws. Thanks for asking.  
  
  ---
  
  ## 2 answers
  
  ### Answer by username_2 on 2017-09-25. Score: 2
  
  # Engagement
  
  Get them hooked. Find interest for them.
  
  Give them some software, and real life items, that have poor user interaction. Have them use them, and then tell you and the class, what they think of them. What they would to to improve them.
  
  The book *The Inmates Are Running the Asylum* — Alan Cooper, has some very good real-world and software examples. Including:
  
  * Doors with pull handles, and the word **PUSH**. Can you guess what people do?
  * Some software bundled with a scanner that had only 3 features, compared with the 1000s in the competitors (want to be adobe) product. It was described as the most feature rich product in its class (it had 3 features, that worked, and were easy to use. That is 3 more than the competitors).
  
  Designing interfaces is boring for a programmer (it is the job of the artists). However “user interaction design” is not. User interaction design goes deeper, it is not about slapping an interface onto a poorly design think. It is about designing it from the ground up to be easy to use.
  
  Computer programming is about two things. The computer, and the humans. Most of the courses are about the computer. However we also learn high-level languages, and how to write programs that are easy to read and maintain (closer to the human). We also need to get closer to the users. By making it easier for them.
  
  # Databases
  
  From a database point of view. Imagine a database application with a simple elegant interface, easy to use, but no join. How imagine trying to find some info. Do a query, write the result to to some paper, do another query copying data from paper. However with joins, we don't need to do the remembering for the computer.
  
  Computers should not make us have to remember stuff. Computers are much better at remembering that we are.
  
  # Get them screaming at examples of bad stuff from the “Experts”
  
  Which button do you press to cancel? Clue: it is not cancel.
  [![enter image description here](https://i.sstatic.net/Q5yPq.jpg)](https://i.sstatic.net/Q5yPq.jpg)
  
  ---
  
  Types of easy: There are two types of easy to use: for the first-times / casual user; for the expert, that uses it regularly. Making it easy for the first-timer, will often make it harder for the expert (often having to work much harder, click, click, click).
  
  > **Comments:**
  > **username_0**: Thanks for the response! I think you have a good point that I need to get them hooked somehow. I'll definitely take a look at Alan Cooper's book to find inspiration. However, my experience with my own classmates in these kinds of courses is that if you show them examples of clearly bad UIs, they'll be engaged, but they'll also say: "That's obvious, why would I need to take a course to learn this?" But I'll see if Cooper has some examples in which the problem is not as obvious - and then let my students think about what could be wrong before giving them the answer.  
  
  ---
  
  ### Answer by username_4 on 2017-09-25. Score: 1
  
  I train full stack development and that includes user interfaces (which falls under if not cover the entire gamut of interaction design).
  
  When it comes to examples, I talk about the infamous case of how Microsoft screwed up Windows 8. I use Windows 8 because a lot of people are familiar with it and may have actually used it. Or at least read about it. Or at least read about the many, many jokes made at windows 8's expense.
  
  You could use Windows 8 as an example how badly even a big company like Microsoft can screw things up, and the kind of impact it is going to have on users. Then, you can follow and reveal how Microsoft learnt from their own mistakes and fixed things with Windows 8.
  
  I always use this in my UI classes, and it elicits a lot of interest, familiarity and some fun stuff.It also seems to drive the point home.
  
  > **Comments:**
  > **username_4**: Hope this link helps - https://en.wikipedia.org/wiki/Metro_(design_language)#Reception  
  > **username_4**: Let us [continue this discussion in chat](http://chat.stackexchange.com/rooms/66144/discussion-between-jay-and-username_3).  
  > **username_0**: Thanks, Jay. I very much like the idea of discussing some screw-ups and their fixes, in combination with relying on familiarity. And thanks for the link to the Wikipedia page! Could you point me to some more detailed sources thta you have found useful (if any)?  
  > **username_4**: Try this one - https://www.pcworld.com/article/2098585/windows-ui-designer-explains-why-forcing-metro-on-all-is-great-for-power-users.html and also this one - https://www.thurrott.com/mobile/windows-phone/3000/ex-microsoft-designer-explains-the-move-away-from-metro   Unfortunately, there are no detailed studies. mostly just comments from former UI experts, commentary, jokes and stuff.  
  
  ---
  
  