Answers.Body: <p>Yes, it sounds like it does not like your Bluetooth for some reason. Usually, there is a physical switch on laptops that let you disable bluetooth. If there is not a physical switch, there should be a way to do it via software, either via the bluetooth notification tray icon or special Bluetooth software that came with the laptop.</p>
  
  <p>Try turning off/disabling Bluetooth and then start the EV3 software.</p>
  
  <p>Also, be sure to send this crash report to LEGO technical support.</p>
  
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-12-27T20:49:17.897Z
Answers.Text: Actually, we found out that bluetooth was off. There's no switch though, so we found it in computer settings. After enabling and pairing bluetooth, the error does not appear most often. Still I was unable to reliably reproduce it.
Answers.UserDisplayName: Tomáš Zato
Answers.ContentLicense: CC BY-SA 3.0
Answers.CreationDate: 2015-12-27T19:41:55.667Z
Answers.LastActivityDate: 2015-12-27T19:41:55.667Z
Answers.UserDisplayName: David Lechner
Body: <p>My cousin has Windows 8 x64 netbook laptop. When he tries to start the application he gets .NET framework error and I can see following text in the log file:</p>
  
  <pre><code>+000,016 &gt;&gt; MINDSTORMS EV3 launched at 2015-12-27_12-31-07-odp.
  +000,016 &gt;&gt; OS Type: Windows
  +000,031 &gt;&gt; OS Version: Microsoft Windows NT 6.2.9200.0
  +000,031 &gt;&gt; OS Bitness: 64-bit
  +000,063 &gt;&gt; MINDSTORMS EV3 assembly file version: 1.0.11021.3
  +000,063 &gt;&gt; MINDSTORMS EV3 build drop: R1-X3-Dev[GC]_20141021.3
  +004,349 &gt;&gt; Bluetooth supported: True
  +004,352 &gt;&gt; Bluetooth Primary Radio Information:
  +004,352 &gt;&gt;     Manufacturer: RalinkTechnology
  +004,352 &gt;&gt;     Software Manufacturer: IvtBlueSoleilXxxx
  +004,352 &gt;&gt;     Stack Factory: InTheHand.Net.Bluetooth.BluetoothPublicFactory
  +004,352 &gt;&gt;     Hardware Status: Running
  +004,352 &gt;&gt;     Mode: PowerOff
  +004,352 &gt;&gt;     Class: 10C
  +004,352 &gt;&gt;     Local Address: 543530126E3A
  +004,508 &gt;&gt; Enabling passive scan for TCP;USB
  +005,618 &gt;&gt; Unhandled exception occurred at 2015-12-27_12-31-12-odp.
  InTheHand.Net.Bluetooth.BlueSoleil.BlueSoleilSocketException (0x80004005): Došlo k pokusu o operaci s něčím, co není soket (BlueSoleil: FUNCTION_NOTSUPPORT (0x0308)).
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilUtils.CheckAndThrow(BtSdkError ret, String descr)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilFactory.BluesoleilInquiry.&lt;&gt;c__DisplayClass3.&lt;BeginInquiry&gt;b__2()
     in InTheHand.Net.Bluetooth.Factory.CommonBluetoothInquiry`1.BeginInquiry(Int32 maxDevices, TimeSpan inquiryLength, AsyncCallback asyncCallback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, ThreadStart startInquiry, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilFactory.BluesoleilInquiry.BeginInquiry(Int32 maxDevices, TimeSpan inquiryLength, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilClient.BeginInquiry(Int32 maxDevices, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.Factory.CommonDiscoveryBluetoothClient.BeginDiscoverDevices(Int32 maxDevices, Boolean authenticated, Boolean remembered, Boolean unknown, Boolean discoverableOnly, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState)
     in InTheHand.Net.Bluetooth.Factory.CommonDiscoveryBluetoothClient.DiscoverDevices(Int32 maxDevices, Boolean authenticated, Boolean remembered, Boolean unknown, Boolean discoverableOnly)
     in NationalInstruments.Casper.BthDeviceDiscoveryService.ForceActiveScan(IEnumerable`1 transports)
     in NationalInstruments.Casper.DiscoveryManager.ForceActiveScan(IEnumerable`1 transports)
     in NationalInstruments.X3.BrickServerService.Core.PBrickDevice.&lt;StartDiscovery&gt;b__8(Object param0)
     in System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
     in System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
     in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
     in System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
     in System.Threading.ThreadPoolWorkQueue.Dispatch()
     in System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
  Stack trace with ILOffsets:
     at InTheHand.Net.Personal.dll.BluesoleilUtils.CheckAndThrow  (IL offset: 0x70)
     at InTheHand.Net.Personal.dll.&lt;&gt;c__DisplayClass3.&lt;BeginInquiry&gt;b__2  (IL offset: 0x23)
     at InTheHand.Net.Personal.dll.CommonBluetoothInquiry`1.BeginInquiry  (IL offset: 0x9a)
     at InTheHand.Net.Personal.dll.BluesoleilInquiry.BeginInquiry  (IL offset: 0x4c)
     at InTheHand.Net.Personal.dll.BluesoleilClient.BeginInquiry  (IL offset: 0x0)
     at InTheHand.Net.Personal.dll.CommonDiscoveryBluetoothClient.BeginDiscoverDevices  (IL offset: 0x35)
     at InTheHand.Net.Personal.dll.CommonDiscoveryBluetoothClient.DiscoverDevices  (IL offset: 0x0)
     at NationalInstruments.X3.Casper.dll.BthDeviceDiscoveryService.ForceActiveScan  (IL offset: 0x4a)
     at NationalInstruments.X3.Casper.dll.DiscoveryManager.ForceActiveScan  (IL offset: 0x16)
     at NationalInstruments.X3.BrickServerService.Core.dll.PBrickDevice.&lt;StartDiscovery&gt;b__8  (IL offset: 0x0)
     at mscorlib.dll.QueueUserWorkItemCallback.WaitCallback_Context  (IL offset: 0xe)
     at mscorlib.dll.ExecutionContext.RunInternal  (IL offset: 0x70)
     at mscorlib.dll.ExecutionContext.Run  (IL offset: 0x0)
     at mscorlib.dll.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem  (IL offset: 0x23)
     at mscorlib.dll.ThreadPoolWorkQueue.Dispatch  (IL offset: 0x9d)
     at mscorlib.dll._ThreadPoolWaitCallback.PerformWaitCallback  (IL offset: 0x0)
  </code></pre>
  
  <p>I was able to get the error number for the Czech error text along with it's English version:</p>
  
  <blockquote>
    <p><a href="https://msdn.microsoft.com/en-us/library/windows/desktop/ms740668%28v=vs.85%29.aspx#wsaenotsock" rel="nofollow">#10038 Socket operation on nonsocket.</a></p>
  </blockquote>
  
  <p>I guess it's something bluetooth related. The program version is <code>1.1.1</code> (<code>20141021.3</code>) and the corresponding installer name is <code>LMS-EV3-WIN32-ENUS-01-01-01-full-setup.exe</code>.</p>
  
  <p>How could I fix that? Any workaround is appreciated.</p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2020-06-16T13:31:57.367Z
Comments.Text: Similar error appears when attempting to run multiple instances of the software.
Comments.UserDisplayName: mindstormsboi
Tags: <ev3><bluetooth>
Title: EV3 software crashes on Windows 8 laptop
UserDisplayName: Tomáš Zato
ThreadText: # EV3 software crashes on Windows 8 laptop
  
  (Asked by: username_0 on 2015-12-27)
  
  My cousin has Windows 8 x64 netbook laptop. When he tries to start the application he gets .NET framework error and I can see following text in the log file:
  
  ```
  +000,016 >> MINDSTORMS EV3 launched at 2015-12-27_12-31-07-odp.
  +000,016 >> OS Type: Windows
  +000,031 >> OS Version: Microsoft Windows NT 6.2.9200.0
  +000,031 >> OS Bitness: 64-bit
  +000,063 >> MINDSTORMS EV3 assembly file version: 1.0.11021.3
  +000,063 >> MINDSTORMS EV3 build drop: R1-X3-Dev[GC]_20141021.3
  +004,349 >> Bluetooth supported: True
  +004,352 >> Bluetooth Primary Radio Information:
  +004,352 >>     Manufacturer: RalinkTechnology
  +004,352 >>     Software Manufacturer: IvtBlueSoleilXxxx
  +004,352 >>     Stack Factory: InTheHand.Net.Bluetooth.BluetoothPublicFactory
  +004,352 >>     Hardware Status: Running
  +004,352 >>     Mode: PowerOff
  +004,352 >>     Class: 10C
  +004,352 >>     Local Address: 543530126E3A
  +004,508 >> Enabling passive scan for TCP;USB
  +005,618 >> Unhandled exception occurred at 2015-12-27_12-31-12-odp.
  InTheHand.Net.Bluetooth.BlueSoleil.BlueSoleilSocketException (0x80004005): Došlo k pokusu o operaci s něčím, co není soket (BlueSoleil: FUNCTION_NOTSUPPORT (0x0308)).
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilUtils.CheckAndThrow(BtSdkError ret, String descr)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilFactory.BluesoleilInquiry.<>c__DisplayClass3.<BeginInquiry>b__2()
     in InTheHand.Net.Bluetooth.Factory.CommonBluetoothInquiry`1.BeginInquiry(Int32 maxDevices, TimeSpan inquiryLength, AsyncCallback asyncCallback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, ThreadStart startInquiry, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilFactory.BluesoleilInquiry.BeginInquiry(Int32 maxDevices, TimeSpan inquiryLength, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.BlueSoleil.BluesoleilClient.BeginInquiry(Int32 maxDevices, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState, DiscoDevsParams args)
     in InTheHand.Net.Bluetooth.Factory.CommonDiscoveryBluetoothClient.BeginDiscoverDevices(Int32 maxDevices, Boolean authenticated, Boolean remembered, Boolean unknown, Boolean discoverableOnly, AsyncCallback callback, Object state, LiveDiscoveryCallback liveDiscoHandler, Object liveDiscoState)
     in InTheHand.Net.Bluetooth.Factory.CommonDiscoveryBluetoothClient.DiscoverDevices(Int32 maxDevices, Boolean authenticated, Boolean remembered, Boolean unknown, Boolean discoverableOnly)
     in NationalInstruments.Casper.BthDeviceDiscoveryService.ForceActiveScan(IEnumerable`1 transports)
     in NationalInstruments.Casper.DiscoveryManager.ForceActiveScan(IEnumerable`1 transports)
     in NationalInstruments.X3.BrickServerService.Core.PBrickDevice.<StartDiscovery>b__8(Object param0)
     in System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
     in System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
     in System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
     in System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
     in System.Threading.ThreadPoolWorkQueue.Dispatch()
     in System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
  Stack trace with ILOffsets:
     at InTheHand.Net.Personal.dll.BluesoleilUtils.CheckAndThrow  (IL offset: 0x70)
     at InTheHand.Net.Personal.dll.<>c__DisplayClass3.<BeginInquiry>b__2  (IL offset: 0x23)
     at InTheHand.Net.Personal.dll.CommonBluetoothInquiry`1.BeginInquiry  (IL offset: 0x9a)
     at InTheHand.Net.Personal.dll.BluesoleilInquiry.BeginInquiry  (IL offset: 0x4c)
     at InTheHand.Net.Personal.dll.BluesoleilClient.BeginInquiry  (IL offset: 0x0)
     at InTheHand.Net.Personal.dll.CommonDiscoveryBluetoothClient.BeginDiscoverDevices  (IL offset: 0x35)
     at InTheHand.Net.Personal.dll.CommonDiscoveryBluetoothClient.DiscoverDevices  (IL offset: 0x0)
     at NationalInstruments.X3.Casper.dll.BthDeviceDiscoveryService.ForceActiveScan  (IL offset: 0x4a)
     at NationalInstruments.X3.Casper.dll.DiscoveryManager.ForceActiveScan  (IL offset: 0x16)
     at NationalInstruments.X3.BrickServerService.Core.dll.PBrickDevice.<StartDiscovery>b__8  (IL offset: 0x0)
     at mscorlib.dll.QueueUserWorkItemCallback.WaitCallback_Context  (IL offset: 0xe)
     at mscorlib.dll.ExecutionContext.RunInternal  (IL offset: 0x70)
     at mscorlib.dll.ExecutionContext.Run  (IL offset: 0x0)
     at mscorlib.dll.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem  (IL offset: 0x23)
     at mscorlib.dll.ThreadPoolWorkQueue.Dispatch  (IL offset: 0x9d)
     at mscorlib.dll._ThreadPoolWaitCallback.PerformWaitCallback  (IL offset: 0x0)
  
  ```
  
  I was able to get the error number for the Czech error text along with it's English version:
  
  > [#10038 Socket operation on nonsocket.](https://msdn.microsoft.com/en-us/library/windows/desktop/ms740668%28v=vs.85%29.aspx#wsaenotsock)
  
  I guess it's something bluetooth related. The program version is `1.1.1` (`20141021.3`) and the corresponding installer name is `LMS-EV3-WIN32-ENUS-01-01-01-full-setup.exe`.
  
  How could I fix that? Any workaround is appreciated.
  
  **Tags:** ev3, bluetooth
  
  > **Comments:**
  > **username_1**: Similar error appears when attempting to run multiple instances of the software.  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_2 on 2015-12-27. Score: 1 | Accepted answer
  
  Yes, it sounds like it does not like your Bluetooth for some reason. Usually, there is a physical switch on laptops that let you disable bluetooth. If there is not a physical switch, there should be a way to do it via software, either via the bluetooth notification tray icon or special Bluetooth software that came with the laptop.
  
  Try turning off/disabling Bluetooth and then start the EV3 software.
  
  Also, be sure to send this crash report to LEGO technical support.
  
  > **Comments:**
  > **username_0**: Actually, we found out that bluetooth was off. There's no switch though, so we found it in computer settings. After enabling and pairing bluetooth, the error does not appear most often. Still I was unable to reliably reproduce it.  
  
  ---
  
  