Body: <p>My kindle is frozen. I have just a grey screen. Charging for more than 20 hours led to nothing. I tried to reset my Kindle the standard way. Then I made hard reset and even unplugged the battery. After unplugging and plugging the battery I charged kindle for a while. Still nothing.</p>
  
  <p>When I connect kindle to power socket the LED light which indicates that kindle is charging turns on only for 5 seconds and then it turns off.</p>
  
  <p>So, before buying a new battery, how can I ensure that the battery is the reason that my kindle does not work?</p>
  
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2014-05-20T14:43:51.767Z
Comments.Text: What Kindle model do you have?
Comments.UserDisplayName: Nicolás
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2014-05-21T15:18:05.287Z
Comments.Text: I have Kindle 3 (keyboard)
Comments.UserDisplayName: Chinara
Comments.ContentLicense: CC BY-SA 3.0
Comments.CreationDate: 2014-05-22T18:00:55.477Z
Comments.Text: This question should be sent to Amazon support.
Comments.UserDisplayName: Raphael
Tags: <kindle>
Title: How to determine that kindle doesn't work because of the battery exactly?
UserDisplayName: Chinara
ThreadText: # How to determine that kindle doesn't work because of the battery exactly?
  
  (Asked by: username_0 on 2014-05-14)
  
  My kindle is frozen. I have just a grey screen. Charging for more than 20 hours led to nothing. I tried to reset my Kindle the standard way. Then I made hard reset and even unplugged the battery. After unplugging and plugging the battery I charged kindle for a while. Still nothing.
  
  When I connect kindle to power socket the LED light which indicates that kindle is charging turns on only for 5 seconds and then it turns off.
  
  So, before buying a new battery, how can I ensure that the battery is the reason that my kindle does not work?
  
  **Tags:** kindle
  
  > **Comments:**
  > **username_1**: What Kindle model do you have?  
  > **username_0**: I have Kindle 3 (keyboard)  
  > **username_2**: This question should be sent to Amazon support.  
  
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  ## 0 answers
  
  