Answers.Body: <p>Have you checked firewall settings on your laptop?</p>
  
  <p>See <strong>Firewall / FTP connection issues</strong> at:</p>
  
  <p><a href="http://software.broadinstitute.org/cancer/software/gsea/wiki/index.php/Known_Issues" rel="nofollow noreferrer">GSEA wiki - known issues</a></p>
  
Answers.ContentLicense: CC BY-SA 4.0
Answers.CreationDate: 2018-05-25T06:08:06.667Z
Answers.LastActivityDate: 2018-05-25T06:08:06.667Z
Answers.UserDisplayName: Kasper Thystrup Karstensen
Body: <p>This error appeared to me, and I have the program connected to the internet. I already installed java 8, but it still doesn't get me the gene set databases.
  <a href="https://i.sstatic.net/n1Ehp.png" rel="nofollow noreferrer"><img src="https://i.sstatic.net/n1Ehp.png" alt="enter image description here"></a></p>
  
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-05-24T15:57:17.140Z
Comments.Text: Did you hit the "Help" button at the bottom?
Comments.UserDisplayName: benn
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-05-24T16:03:31.530Z
Comments.Text: Yes i did, but it didn't help
Comments.UserDisplayName: Sofia
Comments.ContentLicense: CC BY-SA 4.0
Comments.CreationDate: 2018-05-24T17:29:46.503Z
Comments.Text: Which version of the software are you using? Did you check your connection ?  Why do you need an online "Gene Matrix" dataset? Aren't  you trying to analyze your data?
Comments.UserDisplayName: llrs
Tags: <rna-seq><gsea>
Title: Retrieving gene matrix from internet in GSEA desktop
ThreadText: # Retrieving gene matrix from internet in GSEA desktop
  
  (Asked by: username_0 on 2018-05-24)
  
  This error appeared to me, and I have the program connected to the internet. I already installed java 8, but it still doesn't get me the gene set databases.
  [![enter image description here](https://i.sstatic.net/n1Ehp.png)](https://i.sstatic.net/n1Ehp.png)
  
  **Tags:** rna-seq, gsea
  
  > **Comments:**
  > **username_1**: Did you hit the "Help" button at the bottom?  
  > **username_0**: Yes i did, but it didn't help  
  > **username_2**: Which version of the software are you using? Did you check your connection ?  Why do you need an online "Gene Matrix" dataset? Aren't  you trying to analyze your data?  
  
  ---
  
  ## 1 answers
  
  ### Answer by username_3 on 2018-05-25. Score: 2 | Accepted answer
  
  Have you checked firewall settings on your laptop?
  
  See **Firewall / FTP connection issues** at:
  
  [GSEA wiki - known issues](http://software.broadinstitute.org/cancer/software/gsea/wiki/index.php/Known_Issues)
  
  
  ---
  
  