So I've been called to a disciplinary meeting
I work in a Diy/hardware store mostly on checkouts as a cashier. If not on the till I would be helping out putting out stock, replenishing shelves. The past few weeks the company has introduced a sales challenge for cashiers when they are on the checkouts. There is no incentive to the 'challenge' but there will be particular items situated by the front desk that they want us to try to sell as extras to boost average transaction values and reduce single basket transactions. This week it was small bottles of handwash and pairs of gardening gloves. 156
So, the assistant manager has been pushing this a lot as I think head office has been onto her that we are the lowest in the region in terms of selling these extras. Now, even though I am behind the front desk a lot, I haven't been able to sell as many as my colleagues. I have asked every single customer who was purchasing something related to gardening in any way - be it plants, pots, compost or seeds, if they need any gardening gloves, there is a good offer on these at the moment but they have all said they don't need any or have some already. So when the assistant manager asked how many I sold in my 5 hour stint on tills today and I replied with 3, she just looked at me disappointed saying 'not good enough really is it'. Given that it was 2pm until closing, the store being completely dead for the last 2 hours, I struggle to see how I am at fault for this and think its completely ridiculous she has called me for a disciplinary meeting tomorrow. Yes I can ask the question to all customers if they need or want any of these extras, it is not on me if no one wants to buy them 156