almost started crying
so this was about maybe abt less than a month (I think 3 weeks) into my job as a cashier and I was doing my job like I'm supposed to. (I don't remember much abt what she looks like but I now try to avoid ppl that look similar by turning my light off and going to do some other things that were supposed to do I only do that when it's not busy)
A woman had come into my line and I had greeted her and asked how her day was. I proceeded to scan her items and asked her if she was a part of our rewards program. She told me yes and I asked her to please put in her phone number, and after she did I then hit total and told her the amount. she paid for it and while she was paying for it I was bagging her items. 931
now our policy is 5 items to a bag so that's what I was trying to do. move forward to when I almost done bagging the lady saw me put an item into the bag that she thought didn't belong in there. instantly she started berating me like I was someone lower than her? she told me that I didn't know how to bag right and that they should train me better. she told me that household items shouldn't go with food but all the things that I had put in that bag were metal cans of cat food, and the household item was also a can of air spray so I didn't see a problem with putting it in there so I was confused? she just kept going at me until I finally finished putting everything in a bag. at that point I ripped the receipt off the printer, smiled at her, thanked her and wished her good night.
idk after that I felt horrible I felt like I was going to cry (and I quite literally was abt to) but another person came into my line. in the end I put a smile on my face (albeit it was extremely hard to put it on and keep it there) and greeted the next lady with as much happiness I could muster and finished my shift like that. 931