bagging for customers
Ok so where to start?
There was a day where I had about 3 bitchy customers that all just complained about bagging. One literally mumbled "so you don't put things in the cart" in the rudest tone I ever heard. Like no I don't I just bag your stuff when the baggers are doing something??? I'm a CASHIER, that's the baggers job (she, the bagger, was talking to the front desk atm + some of you might disagree with me abt it not being my job but am I supposed to walk around the whole register to put to bags into her cart when she's fully capable of doing it herself bc ik for a fact she had to take the bags out of the cart to put it in her car and take all of the items out of the cart and putting it onto the conveyor belt...) especially since there's about 3 other customers with huge orders behind her that I'm trying to get out the door in a timely fashion. PS the customer legit had two bags that I put all of her stuff in so it wasn't like I was making her put 20 bags into her cart I usually help if there's that many bags, 5 bags and under I usually don't. 🙄 like whatever I just put her stuff in the cart so I wouldn't have to deal with her crap.
the second customer...well she got pissy at both me and my bagger saying how we should all take classes on how to bag "correctly" WE ALREADY HAVE TRAINING ON THAT (it's literally on the online training we go through and continuously have to refresh every so often) she also made us call our managers, yes two managers, up to the front to complain about it. 931
we were being "too rough" and we "didn't stand it up correctly" like metal cans on plastic is loud and it's even louder when it's metal cans on a metal register what are we supposed to do and how is that too rough??? and the reason why it's "not standing up correctly" is because 1. you're making us only put 3 cans in a bag it's not balanced and 2. it doesn't fill up the bottom of the bag so some cans are going to fall over regardless when we pick up the bag- sigh
the third customer pissed me off so much- so I was bagging(bc I was abt to leave my shift and I signed off my register) and the customer wanted paper bags but we didn't have any so I told her "sorry we dont have any paper bags at the moment" and then she proceeded to turn away from me while i asked her if she "wanted it in plastic instead" so i repeated myself louder and she said and I quote "well what else are you supposed to put it in." 🤔 like girl wtf?? from what I've experienced most customers that ask for paper bags DON'T want plastic regardless of whether there weren't any and usually they have some bags in their car (did that make sense I'm sorry if it didn't). I didn't know if she had any and I didn't know if she wanted plastic because I've had customers get mad at me for even asking if they want plastic. I'M NOT A MIND READER!!
well anyway...that's all thanks for reading my rant :> 931