Angry at me for something I don't control (most of the time)
So I used to volunteer at a thrift store (I had just gotten off of my paid job that day) and a guy came into the store and walked around for a litter bit. He then came up to the counter where me and my co worker were and told us that "you're not a thrift store anymore, the prices are too high" and he told us this in a very rude and angry like manner. I just told him that I'm sorry and that I have no control of our prices.
Now here's some background, we as volunteers price any donations that we get in the store, most of the times those donations come on weekdays and not the weekends. There's abt 10+ of us that volunteer there. 156
We only price anything that comes during the time that we volunteer.
Now, the thrift store is a part of an animal shelter that helps locals. The funds that we make in the thrift store go to helping with pet food, toys, surgeries, and any other health related things. So yeah, our prices might be a little higher than other thrift stores, but that's because we only sell limited pet supplies, and selective home decor. We don't sell clothes(unless it's our own that was ordered), shoes, books, DVDs or selective electronics. And we can't lower any of our prices once they've been put out and we don't do sales unless our owner sets one bc everything goes to the animals.
We have to make a profit somehow and with the way things are going, everything is becoming more expensive, especially since they just done a remodel at the end of last year.
I just found it odd that he was complaining, like if you don't like our prices go somewhere else?? he knows our policy it's written right behind our desk in bold print on a sign- 156