I think this will be my last day at this particular hotel
I’m burnt out.
My hotel is a mom & pop type of place. It’s not owned by any big corps or anything and it’s been in the same family for over 20 years. The owner died a few years back and ever since then, it’s traded hands between family members. Originally the owners wife ran it with her 2 children and when they ultimately couldn’t handle it, they handed it over to a cousin to run. He’s the current owner.
The owner is absolutely checked out. He’s got 2 other businesses he has his hands in and hardly ever pays any attention to the hotel itself. Third floor has ceiling tiles falling apart, second has the rug coming up with signs that say ‘pardon us’ (which, have been there for 2 years according to our reviews) and first floor has more stains than rooms. The only thing he’s upgraded in the time I’ve been here, is clocks…
April 21st we were supposed to have our new A/C turned on, we taped off our parking lot for a day, had a crane come out and install it and everything, you could even see it from across town. But, the contractors that put it up there apparently failed to get a permit through our city and now it’s sitting on someone’s desk somewhere being ignored. Not exactly sure what’s going on, above my pay grade and all that, but the shit has been rolling downhill ever since and I just cannot take it anymore. It’s fucking June and where I live, it’s about to get hot. 245
Like 100 degrees (about 38 celsius) hot.
Today was my last straw. After weeks of handling irate customers (our owner will not update the website to say we have no AC currently, thinks that guests will be more lenient after coming in and finding out) that want to yell and scream at me about it and the WiFi, I walked in today to my coworker having an absolute meltdown.
To sum it up, she called our entire FD staff useless, called me stupid, tried to snatch my phone out of my hand when I tried to show her a photo, said no one knows how to do their jobs and that none of us know how hard she has it (also, this entire time her boyfriend is standing in the lobby yelling as well). This is where I could go on and on about how she never cleans, never does her res checks, always comes in late and never breaks down the day before she leaves (and that’s only the tip of it!) but it doesn’t matter. She’s not doing her job. At. All. And it shows.
Manager is supposed to be back tomorrow. Apparently we’re going to ‘figure this out’ but I’m fully expecting to walk away from this job at this point. Not even bringing my shit in tomorrow, I’m just gonna leave it in my car. I have a feeling that one of, if not both of us, will walk away from this ‘meeting’ feeling disappointed.
I love this place despite its problems and I love my coworkers (except for her) but I don’t have to be here, I don’t need this job. I can just walk away this time, no strings attached (and that feels good) but It’ll also be sad to walk away from here. I won’t put up with being yelled at by a coworker.
Spoiler: the meeting sucked 814