Customer gets snotty with me when I tell her we don’t do military discounts
Title is pretty self explanatory. Ok so this one wasn’t that bad, could’ve been worse. At least there was no yelling or cursing or asking for a manager. And yes I understand it’s strange my workplace does not offer military discounts, but that’s just how it is, I’ve asked my supervisors on multiple occasions just to make sure, and they always told me “no”.
So quick rundown, lady & a man who I presume is her husband come up to my register & right off the bat, they place their items on the counter, and she tells me “and add a military discount please, you guys do military discounts right?”
I apologize and very nicely tell her “unfortunately we do not, I’m sorry about that” And she just looks at me dumbfounded & says in a very snotty tone “yeah you should be sorry”. 931
Ok bitch, yeah sure lemme just go ahead and change store policy that’s out of my control just for you, sure.
Luckily the husband then changes the subject & we go through the rest of the transaction as usual. They leave the store, no problem. Could’ve been worse, like I said. Just hate when people get all rude towards you over something you didn’t decide upon. 533