We're humans too
Ok so I'm a new CSA and I'm trying my best yk? I had a couple come in and give me a lottery slip to run through, it printed it out and they told me they wanted three more tickets of the game. Me being literal I asked if they wanted 2 more tickets with the same number and I POINTED and SHOWED them the slip and numbers and they said YES. So I proceeded to put the tickets in two more times and it printed them out. I handed them the tickets and the woman proceeded to ask why they had the same numbers she got PISSED at ME. Like??? And then she started bad mouthing me to her husband and I cut in telling her that she had asked for 3 tickets and she confirmed to me that she wanted the same numbers. she got even more pissed and started cussing so I just reprinted the tickets out. 931
but what I could hear was "Why the fuck would someone want three tickets with the same numbers" and said something about me and right in front of me. the old lady behind them said that they could color the QP box on the slip to avoid miscommunication but then couple was rude to her saying that I should have known what they were talking about like no girl I'm not a mind reader and I just confirmed with you 3 tickets with the same numbers that's on you. I was about to break down crying but yk I can't I have to smile and pretend everything is alright. I'm a human, I have feelings too. I don't need to go home feeling like shit after a day of work. I had been there since 7:45 in the morning and I was supposed to leave at 11:45am but I needed to cover a part of my coworkers shift which I don't mind but I had to deal with some people being assholes the rest of the day. I did really feel bad for the old lady tho...she didn't need to deal with that. 430