Just follow the directions I gave you
My store is massive so I’ll never begrudge a customer for getting turned around. But please, for the love of god, just follow the instructions I’m giving you! I just spoke to someone who needed to get to a different department:
Customer: I’m trying to get to Home Organization for a shelf.
Me: Okay! Just follow this wall back into the plant room and take the shortcut next to the bathrooms.
C: Okay. 866
Did we just miss all the shelves, then?
Me: What do you mean?
C: Well, we saw all of these (holding up photo) in the Showroom but there wasn’t anything to grab.
Me: Right. The displays are upstairs, but the takeaway is on this level.
C: Where at?
Me: In Home Organization.
C: How do I get there?
Me: screaming internally Just follow this wall back into the plant room and take the shortcut next to the bathrooms.
Having to repeat the very simple instructions I just gave to customers who weren’t paying attention is one of my biggest pet peeves at this job. At least I’m almost done for the day. 1015