People wanting to change their transit number
This one lady came in and said she ordered some cheques but the bank address was wrong because she doesn’t bank at that branch anymore. I told her that the cheques are not wrong and her transit number is associated with where she opened her account and it doesn’t matter which FI you bank with, your transit will not change unless you close and open a new account. She kept going on about why no one told her that when she ordered the cheques (like obviously the person confirmed your bank account before ordering the cheques..).
Anyways, this is the second time someone has complained to me about their transit number “being wrong” like someone should tell them when they open their account so they don’t come cry about it to the tellers. 866