Sir, it's Strawberry Milk.
My audit shift when down hill while 2nd shift was still clocking out.
Corporate guest with a severely discounted rate grabs something from the shop. I greet him when he starts walking over, but he goes right past me to where 2nd Shift is standing. I have to "I'll get you down here." for him to understand that the dude putting on his backpack isn't going to serve him, but instead the woman at the computer- go figure.
He has one item: A fairlife strawberry milk that our hotel sells for $5. I tell him the price he argues. Then looks to 2nd shift, because he had to get male confirmation that the milk is that price, because my word, the sticker, and the price chart wasn't enough.
Man: You know you could go into the back and get me a gallon from the kitchen. I know you got some back there.
Me: No sir. We are not allowed to do that. (Items like that are in a locked fridge anyway.)
Man: Oh come on, I've had people do it for me before.
Me: Well, here it isn't something we can do for you. What we have available outside of breakfast hours is in the shop.
Man: I really have to pay $5? Well. I could tip. I've done that before. Asked someone to get me something from the back and I tipped them. I could tip you the $5.
Me, thinking he's joking because there's absolutely no way this man is seriously throwing a tantrum over strawberry milk: Haha, yeah. 156
No, my job's worth more than just $5.
Man: Well there are nicer people than you in the world.
Me: It's just not something we can do. Did you still want to buy that?
Man: How old are you? (25) Yeah, you're still young. You haven't figured out how the world works yet. I've been all over and people are nicer.
Me: . . .
Man, to second shift: She doesn't get how it is. She's a red head. She'll grow out of that eventually and start being nice.
He pays and walks away still mumbling while I'm left standing there confused on how I was satan spawn for not breaking the rules. Also, 2nd shift. . . my kid brother.
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If it were a yogurt or a fruit for a guest leaving for the airport a little outside of breakfast time, sure. But you can't shop our breakfast at 11pm? I highly doubt that you've experienced that a lot, my guy. 156