Great manager, but sometimes a little too helpful
My manager and I we actually do get along. However he's one of those people that really loves to help out. He enjoys helping people which in a customer service position is probably a good thing.
To put into perspective he's the kind of person Who takes time out of his own day to just be helpful So he's not a bad person. 156
I don't think he's someone who's doing it just to look good.
Recently for example this lady purchased a dryer and she couldn't figure out how to get hooked up so he went to her house and got it working for her.
The point is he has a good heart.
The problem however is that because of his helpful nature he at times can extend into being incredibly overbearing. Which has the unfortunate side effect of making other people like me look like we don't know how to do our jobs properly.
It feels like whenever I'm making a sale nowadays he's literally right behind me hovering over my shoulder telling me Okay click this, now click that, now hit Total, now hit enter.
Or I will have someone completely rang up and ready to give them their total and he'll almost teleport over to my cash register to give them a discount and it's like oh I didn't know I was supposed to take $100 off their order.
I really do believe that he is doing it out of trying to be helpful, but it's like he doesn't understand when to let people do their own thing.
Sadly I've also noticed that he can get defensive when his help is Not needed. As a result I have yet to figure out how to gently bring up to him that he needs to kindly back off and give me some space.
What's really strange is that he'll hover over me when I'm making a sale and yet he'll turn around and tell everyone that he could leave the store early because he knows I can handle it and it's like well if you really think I can handle it then why do you constantly shadow me whenever I'm doing anything?
Aside from the fact that he likes to shadow me a little too much on the register we get along great. 156