Things that infuriate me (tick me off) as a cashier
Note: I might have made one of these in the past but I thought I'd make a new one in case I forgot anything
1.Customers need to stop putting their full baskets on the conveyer belt. It's lazy and rude. Even putting every item into a washing up bowl or a bucket even a bin..... Take them all out it won't hurt you. Not doing so requires me to empty them out and you having to repack anyway
1. Being on your phone the entire interaction. If you acknowledge me at the very least, then ok. If you blatantly ignore me the entire time, I'm just gonna stay quiet the whole interaction. And then shout "you're welcome" as you walk away.
2. Putting your change down before I've scanned your shopping. Especially on top of the item. Again it's rude. Wait.
3. Being in deep conversation with another customer or someone you came into the store with and never acknowledge me. Then when I shout "you're welcome" you still talk to the person you were originally talking to. Still rude.
4. Ignoring signs on shelves that say you can only have a limited amount of items and then argue with me about it
5. Giving me £20 when your total is under £5. (Or £50 when it's under £20) especially when it's the start of trading hours or end of the day and I don't have a lot of change left in the register. If you don't have anything smaller, pay by card. Not that difficult.
6. 866
Trying to give extra cash when I've already processed the payment through.
7. Complain when management are "taking too long" to get an authorisation code for your return. You were told it would take a while but you still complain. There is no estimate time. Can't wait before when I've told you, come back when you have time.
8. Dump items from the fridges and freezers on the shelves (not cashier related but did have one customer dump a tub of ice cream on an empty bulk unit and left it. Yet where you exit, the main register is near the freezers anyway) if the item is left out too long it's considered not suitable for sale and consumption and has to be written off and thrown basically losing us stock
9. Getting grumpy when asked for ID. Or when a minor is buying false nails and I have to refuse sale. Few times I've had to tell the adults with them that they can't buy it for them as it would be a proxy sale which is not allowed and I believe is against the law.
10. Calling me "babe" especially by older men.... Unless you're my other half, don't call me that. It's creepy. Never call a stranger "babe" it can be classed as sexual harassment
11. Leaving your shopping on the belt and wandering off without informing me so I'm having to have customers come to me with items to scan until they come back
12. Hang around without queuing because you want a refund. Still have to join the queue like everyone else
13. Not watching your children and have them cause chaos on the shop floor
14. Leaving your kid in the car (that happened on shift yesterday - luckily it wasn't hot. she told another customer she left her 2 year old in the car. Didn't seem in a rush to get to them though) 547