Don't change things that aren't broken.
No <PERSON> or irate patrons in this story, but rather something rather equally frustrating.
I work at a hotel in a large chain and as such, the systems are the same everywhere: buggy "software" (it's just a website run with heavy, unoptimized code and they have the audacity to call it an OS, stupid) that's inconsistent everywhere, no matter what it is. The design is ugly too.
Anyway, I'm one of two night auditors. 1015
One of the tasks I have is to print out all the receipts and slide them under peoples' doors. Normally that process is easy as it all prints out in numerical room order so all I would have to do is staple papers together, and go from top floor down to bottom in a zig-zag pattern, almost.
Well recently they decided to change up the receipt layout slightly (I believed they changed the font or something) and now half those pages are blank, there's random text everywhere, and somehow the printing order got messed up too, so now I have to spend up to 30 minutes just organizing papers when I'd normally get it done in five minutes.
Maybe I'm complaining about something so minor that it's not even worth it but to me, one of the easiest parts of my job just got harder and more time-consuming. I find it incredibly annoying. 430