Guest solves their own problem
Here is a short and sweet story of a guest solving their own problem.
Me=Me PS=Problem Solver
Phone rings…..
Me: Front desk, how may I assist you?
PS: I need someone to get my luggage now.
Me: I am sorry, my Bellman does not arrive for another thirty minutes.
PS: I need them right now.
Me: Again, my Bellman does not arrive for another thirty minutes.
PS: I have to be out of here in fifteen minutes…I guess I will have to bring down my own luggage.
Me: I do apologize, that would appear the only solution we currently have. Please have a safe trip and thank you for staying with us.
Love it when a guest solves their own problem. 107