I don’t understand people who show up after getting no-showed
This happens all the time at our hotel - I run my night audit at 2am (which is two hours after maximum check-in time) to give late stragglers a little extra time to make it.
They never call ahead. Then they show up at 4 am and expect to get a room. Sorry sir, you were supposed to check in yesterday, then they give the whole “well I got stuck in traffic yada yada” well sorry sir you were supposed to either call ahead or come in when you were supposed to, we don’t have any more availability as we have a bunch of miners coming in to stay for work.
I don’t understand why they feel the need to argue “well I made the reservation last month! I should have priority!” well mate you threw that out the window when you didn’t show up in time, your window of jurisdiction had long passed, sorry dude
Like just accept your mistake and move on 245