Annoying clients I got Today
I work at one of the big 5 banks in Canada as a teller and today I got so many annoying clients and I just need to rant.
1. This person came in saying they have an appointment with <PERSON> (fake name). The only person with the name is <PERSON> who works in the branch is another teller. I let her know that and ask if she booked an appointment with a FA to try and understand the situation. She immediately had an attitude and said “okay I think we’ve established that I’m in the wrong place so can you help me find where <PERSON> is” I asked her how she booked the appointment and what it was regarding so I can try to search up who <PERSON> is. She said “never mind” in the most nasty way and left. Like get that bitchy attitude out of here, I was just trying to help you find <PERSON>, you think I magically know every single person who works at the bank in Canada?
2. Guy wants to withdraw 3k from his account. At my branch we have to verify with ID (specifically scan the id) and send a code to their phone. 588
It’s annoying but we have to do and if we don’t, we actually get in trouble. I asked him for his Id and he laughed and said “no, I come here all the time and so and so knows me ask them.” I’ve been working at this branch for Almsot 3 months now and this is the first time I ever saw this man… luckily the so and so they were talking about + my manager backed me up and said it doesn’t matter if everyone here knows you very well, you will be asked for id all the time when it comes to large withdrawals.
3. Guy comes in and wants to withdraw $100. I ask for ID and he said the same bs “really? For $100? So and so knows me, I come here all the time” I don’t give a shit, I don’t know you and yes I will check ID for $100 cuz I’m not tryna lose my job for you. I told him he can go to the ATM if he doesn’t wanna show ID and he said “I don’t ever use the atm.” Then I told him if he wants the money from me then I need ID or else he can suck it up and use the ATM.
4. Lady comes in and says her credit card is expired and she’s leaving for vacation at the end of the week and needs it ASAP. I told her that they will send her a new one automatically in the mail, she said she needs it right away. Told her that’s not how it works, and I have no access to credit cards. She was very angry to say the least 156