[UPDATE] on the elder abuse post
Last week I posted about an elderly man who came from a senior home looking to withdraw all his money.
https://www.reddit.com/r/TalesFromYourBank/comments/17nyjwa/elder_abuse/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1
I had one of his wife’s friends come in and tell me not to give him any money because this is very unusual for him.
He came in multiple times this week for various different reasons and he mainly dealt with his advisor.
Today he came in with his neighbour (who does not live in the senior home so not sure where this “neighbour” is from). They came in and the elderly man told me that his neighbour will be speaking on behalf of him. The neighbour told me he wanted a print out of the balances on his accounts. He already had a printout that he got from his advisor so I didn’t print anything new for him. They both left then the neighbour came back and told me that the elderly man has dementia and she apologized for him coming in so much. 670
I said it’s all good and she left.
A couple hours later he came back and wanted to withdraw 3k. After speaking to my manager who I told the whole story to and his advisor, they both told me to go ahead and give him the money. He said he would be back next week to get more. I added a note on his account where I said that the manager and advisor authorized this transaction so that if his family were to get upset, I would not get in trouble.
However, I just don’t feel right about this because why is this man coming all of a sudden to the bank so frequently asking for so much money. And everything we ask him why he needs it, his story changes. Something just seems fishy and I’m going to be filing a report because I don’t feel comfortable giving him that much money. 670