- Patient satisfaction measured with the UKU-ConSat Rating Scale consists of 11 items on different aspects of the care provided where response is given on a scale 1 (Very bad/negative/little) to 7 (very good/positive/much). The scale also includes two VAS-like scales where an answer is marked on a 100 mm line to a question on overall life experience (0=worst imaginable, 100=best imaginable).