Aim 2: Evaluate Roadmap using a quasi-experimental design. Phase II of this study will include a fully powered trial. Investigators will recruit from approximately 26 programs within large community mental health organizations from the state of New York. To control for the internal validity threat of contamination (providers often share clients and resources), programs will be randomized into one of two conditions: 1) Recovery Roadmap, or 2) Illness Management and Recovery (IMR) conditions. IMR is an evidence-based practice that promotes skill development and goal-setting and is implemented regularly in the northeastern U.S., making it an informative comparator.