&quot; Identify who and what &quot; refers to who the Organization works with (i.e. beneficiaries, donors), what services these stakeholders need and whether the Organization is able to deliver these services. The &quot; Design how to deliver what &quot; refers to how the Organization will deliver the requested services (what) to satisfy stakeholders &apos; needs. The &quot; Implement how to provide the what &quot; refers to how the Organization will deliver services (what) to stakeholders.
Par &quot; identifier qui et quoi &quot; , on entend l &apos; identification des entités avec lesquelles l &apos; Organisation travaille (par exemple, les bénéficiaires et les donateurs), les services dont les parties prenantes ont besoin et la capacité qu &apos; a l &apos; Organisation de fournir ces services. &quot; Concevoir comment fournir quoi &quot; renvoie à la façon dont l &apos; Organisation conçoit la fourniture des services demandés pour répondre aux besoins des parties prenantes. &quot; Appliquer le mode de fourniture choisi &quot; renvoie à la façon dont l &apos; Organisation fournit les services aux parties prenantes.