196. Members of the public who believe that they have been treated unjustly as a result of maladministration can have their complaints investigated by the office of the Parliamentary Commissioner for Administration (PCA) -- often referred to as the &quot; Ombudsman &quot; -- established by the Parliamentary Commissioner Act 1967.
196. Les particuliers qui s &apos; estiment victimes d &apos; injustice en raison d &apos; une défaillance administrative peuvent porter plainte auprès du bureau du Parliamentary Commissioner for Administration, que l &apos; on désigne souvent sous le nom d &apos; &lt; &lt; Ombudsman &gt; &gt; (Médiateur), créé par la loi de 1967 sur le Parliamentary Commissioner.