The majority of organizations do not have programmes for the recovery of frequent flyer miles (FFMs) for tickets purchased by them and stated that having such programmes for utilizing FFMs would be an expensive and cumbersome use of administrative resources.
Programmes de fidélisation 97. La majorité des organisations n &apos; ont pas de programme de fidélisation permettant d &apos; accumuler des crédits de kilométrage et considèrent que la gestion de tels programmes est onéreuse et administrativement lourde.