Another obstacle is the long response time of the helpdesk: there were some technical problems in the system which prevented a finalization of the data entry (e.g. uploading documents) and even though the help desk was informed, it took a long time to solve the problem.
Another obstacle is the long response time of the helpdesk: there were some technical problems in the system which prevented a finalization of the data entry (e.g. uploading documents) and even though the help desk was informed, it took a long time to solve the problem.