Although, in 2009, there was a small reduction in the number of complaints (9%) in comparison with 2008, of the 335 cases opened, approximately 318 were concluded and closed.
Kuigi 2009. aastal kaebuste arv võrreldes 2008. aastaga natuke vähenes (9%), viidi lõpule ja suleti 335st avatud juhtumist 318.