With regard to NorthLink, it is claimed that the tendering process was completely inadequate and resulted in an inefficient service, while Pentland Ferries already provides an unsubsidised and profitable service.
Ettevõtja NorthLink kohta väitis Pedersen Consulting, et hankemenetlus oli ebapiisav ja tõi kaasa ebatõhusa teenuse, samal ajal kui Pentland Ferries juba osutab subsideerimata ja kasumlikku teenust.