(أ) إجراء دراسة شاملة من أجل فهم طبيعة ومدى انتشار إساءة المعاملة والإهمال في جميع الأماكن، واستخدام هذه الدراسة أساساً لصياغة سياسات وبرامج لمكافحة إساءة معاملة الأطفال وإهمالهم؛
Undertake a comprehensive study in order to understand the nature and extent of abuse and neglect in all settings, and use this as a basis for the formulation of policies and programmes to combat abuse and neglect of children; Reinforce mechanisms for monitoring the number of cases and the extent of violence, sexual abuse and neglect; Ensure that professionals working with children (including teachers, medical professionals, members of the police and the judiciary) receive training on their obligation to report and take appropriate action in suspected cases of abuse and violence affecting children; Carry out preventive public education campaigns on the consequences of the abuse and ill-treatment of children; Strengthen support for victims of abuse and neglect in order to ensure their access to adequate services for recovery, counselling and other forms of rehabilitation; and Establish a toll-free child helpline service, in order to be able to reach out to children in remote areas throughout the country.