As I travel in small towns, many of the businesses that I see – most of them, it seems – belong to large chains, with mass-purchasing contracts, standardized training procedures, consistent quality, and, I assume, profitability. The nonprofits, by contrast, are mostly small and are often run by people with passion but not much expertise or management skill.
在小镇之间穿行时，我所见到的许多企业——应该说是大部分——都属于大型连锁，签订了大量采购合同、有标准化的培训流程、始终如一的品质，以及（我认为具有）盈利能力。相反，非营利组织大多规模较小，通常由满怀激情但专业和管理技能欠缺的人运作。它们从奉献而不是效率中获益——这值得尊敬，但不容易规模化。