Some people do not want this kind of attention, whether because they are already well-known personalities trying to fend off adoring fans or mooches, or simply because they are uncomfortable with unknown entities knowing so much about them. But, for many ordinary users, such recognition can be valuable and appreciated, even if it is not accompanied by special gifts or benefits.
有些人不愿意受到这样的关注，不管他们是试图躲避粉丝或好事者纠缠的名人，或仅仅是不乐意让自己不知道的机构个人过度了解自身信息的人。但对于许多普通用户来说，即便并未附带特殊礼物或者好处，这类识别也是有价值和受欢迎的。而问题在于如何区分这两种人。答案应该非常简单。去询问消费者：“我们应该如何使用您和我们分享或者通过Intercom这类服务获取的信息？”但绝大多数企业都不愿意提这件事；对它们来说这有点没事找事。