What is certain is that health officials risk mishandling how they explain this new and potentially alarming threat to the public. Although they know a lot about virology and public health, they often know next to nothing about how to talk (and listen!) to people about risks.
可以肯定，公共卫生官员可能会在向公众解释这种具备潜在威胁的新型疾病时出现错误。尽管他们具有丰富的病毒学和公共健康知识，但他们对怎样面对公众告知风险（和怎样倾听公众意见）却几乎一无所知。