Long ago, the advantage of a firm was that it lowered transaction costs (an idea first clearly expressed by the Nobel laureate economist Ronald Coase), such as the costs of finding workers, assigning them to tasks, assessing productivity, and setting salaries. Now that transaction costs are so low, the primary benefit of working at work is that the physical interactions foster an organizational culture and boost creativity, rather than efficiency or productivity, within an established routine.
很久以前，企业的优势在于它能降低交易成本（第一个清晰阐述这一思想的是诺贝尔经济学奖获得者罗纳德·科斯），即招聘员工、指派任务给员工、评估生产率、设定薪水等活动的成本。如今，交易成本已经极低，上班工作的主要好处在于固定模式中的身体互动能激发组织文化和提升创造力，而不在于效率和生产率。我认为，梅耶要其员工回到办公室的原因绝不仅仅是某些员工在家并不工作，而是许多工作的员工没有在一起工作。