Retail customers deserve the chance to buy products and services from all member countries, and it would be in banks’ own interest for them to be able to do so. For example, according to surveys by the European Commission, more than 10% of European banking and insurance customers would like to use foreign products and services.
但创建一个“欧洲内部市场”的目标不应只针对批发业务的市场主体。零售客户也应该有机会从所有的成员国购买产品和服务。例如，根据欧洲委员会的调查，10%的欧洲银行和保险业客户都想使用外国的产品和服务。但目前只有5%的顾客拥有外国银行的账户。