The first is to use ICT to help individuals monitor their health conditions, and to connect individuals with expert advice. The second is to empower outreach workers (sometimes called “community health workers”) to provide home-based care in order to prevent more serious illnesses and to cut down on the high costs of doctors and hospitals.
这些创新型企业的服务结合了三大理念。首先是利用信息和通信技术来协助个人检测自身健康状况，并把这些个体与专业建议之间联系起来。其二则是授权外延工作人员（有时被称为“社区健康工作人员”）来提供以家庭为基础的健康照顾以防治更严重疾病，并以此减少对医生和医院支付的高费用。