What are the key words? And what – judging by everything from words such as “must” or “immediately” to slang or profanity, to “softeners” such as “if you don't mind” and “please,” and text written in ALL CAPS – is the tone?
软件不仅分析一场对话的“轮廓”——谁给谁写信，谁回应，什么时候回应——还分析其内容。比如说关键字是什么？同时通过从字里行间挑出类似“必须”或“从速”这样的词汇，某些俚语和粗口，还有类似“如果您不介意的话”或者“请”这样的婉转语，又或者是全部用大写字母强调的语句来判断对话的语气如何。