Jamie Dimon, the CEO of JPMorgan Chase, expressed it well in his 2015 shareholder letter, observing that “Silicon Valley” is coming. These new entrants want to apply more advanced technological solutions and insights from behavioral science to an industry that is profitable but has tended to under-serve its clients.
然后是外部破坏者的影响。JP摩根大通CEO杰米·戴蒙（Jamie Dimon）在2015年致股东的信中说得好——“硅谷”正在逼近。这些新来者希望将更加先进的技术方案和来自行为科学的洞见应用到有利可图但常常客户服务不足的行业。