This virus would continuously nudge government agencies to become more effective and accessible, rather than merely more efficient. Ideally, it would affect employees and citizens by changing their expectations.
这种病毒将持续地推动政府机构变得更高效和可接近，而不仅仅是更有效。理想的情况下，它应该通过改变政府雇员和市民的期望来影响他们。催生网上银行的并不是法律，而是被改变的期望和消费者的需求。（当然，我们还是有一些关于可靠性的法律，但它们仅仅是扮演一个授权的角色。）