“All abnormal behavior may not be bad,” says Charnock, “but virtually all really bad behavior is abnormal. From years of analyzing the abnormal, I’ve developed a keen appreciation for the myriad peccadilloes that are quite normal: the dull co-worker whom others scheme to avoid, the eleventh-hour passing of the buck, the ex you promised to ‘stay friends’ with but never wrote to again, the small but telling things that really get under your skin.”
“异常行为并不都是恶意的，”夏诺克说，“但事实上所有恶意行为都是异常的，在对异常行为进行了多年分析之后，我已经对那些常见的微小恶行有了敏锐的判断：那些因为能力不足而遭到他人排挤的合作者，最后关头推卸责任的人，那些你承诺说‘再见亦是朋友’却再也没有联络过的伴侣或恋人，还有那些隐藏在你表情之下，细微却真实的小动作。”