So the post-industrial economy opened up a new chasm in the labor market, between those with stable, high-paid, and fulfilling services jobs and those with fleeting, low-paid, and unsatisfying jobs. Two factors determined the share of each type of job – and thus the extent of inequality produced by the post-industrial transition: the education and skill level of the workforce, and the degree of institutionalization of labor markets in services (in addition to manufacturing).
因此，后工业经济开启了劳动力市场的新差异，一端是稳定、高薪、有满足感的服务业岗位，一端是动荡、低薪、的满意度的岗位。两大因素决定了每一种类型岗位的比重——也决定了后工业转型所带来的不平等程度：劳动力的教育和技能水平，以及（制造业以外的）服务业劳动力市场的制度化水平。