In addition to the changes being wrought by automation, the job market is being transformed by digital platforms like Uber that facilitate exchanges between consumers and individual suppliers of services. A customer calling an Uber driver is purchasing not one service, but two: one from the company (the connection to a driver whose quality is assured through customer ratings) and the other from the driver (transport from one location to another).
除了自动化带来的变化，Uber这样的数字平台正在通过促进消费者和个人服务供应商之间的交流改变就业市场。呼叫Uber司机的顾客购买的不是一种而是两种服务：其中一种来自企业（联系一位由客户评价来确保品质的司机），另外一种则由司机提供（从一地到另一地的交通服务）。