Then consider these countries’ bloated public services, where jobs are guaranteed for life, promotion is by seniority rather than merit, and customers are seen as a nuisance. The result is red tape all over and a huge drag on productivity.
再看看这些国家人浮于事的公共服务部门，就业终身制，提拔任用以资历而非业绩为标准，顾客被看成是些烦人的家伙。结果导致繁琐的程序遍地开花，大大影响了生产效率。重组公共部门的目标再明显不过，但公务员们却坚决反对这项会使工作合同变得不那么吸引人的改革。