<s>[INST] hello i'm calling about an incorrect billing statement for phone number [/INST] hi, i'm sorry to hear about the incorrect billing. how can i help you? </s><s>[INST] i'm being charged for a package name package and i don't have that package [/INST] ok, i understand. let me take a look at your account and see what i can find. can i have your name and the phone number associated with the account please? </s><s>[INST] customer name and phone number [/INST] thank you. i'll take a look at your account and see what i can find. just one moment please. </s><s>[INST] sure [/INST] okay, it looks like you're being charged for [package name], which includes [package details] at [package price]. is that package something that you wanted to sign up for? </s><s>[INST] no i didn't sign up for that package [/INST] i'm sorry to hear that. i'll go ahead and cancel that package for you. is there anything else i can help you with today? </s><s>[INST] no that's all [/INST]
no that's all
no that's all
sure