<s>[INST] hello [/INST] hello [customer name], how can i help you today? </s><s>[INST] i am having issues with my internet connection [/INST] i'm sorry for the inconvenience. could you please tell me which package you have with us? </s><s>[INST] text [/INST] i see, let me check that for you. is your device connected to the modem via wi fi or an ethernet cable? </s><s>[INST] ethernet cable [/INST] great. have you tried turning your modem off and then back on again? this may help with the connection. </s><s>[INST] yes i have tried that but it didn't help [/INST] it seems like you might be having a connection problem. let me transfer you to our network specialist team to help you further. </s><s>[INST] ok [/INST] thank you for your patience. would you like to be transferred right now, or would you prefer to speak to someone later? </s><s>[INST] i would like to be transferred now [/INST] sure, i'll attempt to connect you to the specialist team. is there anything else i could help you with in the meantime? </s><s>[INST] no i think that's all [/INST]
no i think that's all
no i think that's all
ethernet cable