<s>[INST] hi i'm calling to complain about my bill [/INST] i apologize for the inconvenience. can you tell me what seems to be the issue? </s><s>[INST] i was charged for a package name package that i never ordered [/INST] i understand your concern. could you please confirm your details such as [customer name] and [phone number]? </s><s>[INST] yes customer name and phone number [/INST] thank you. can you also tell me the [package details] of the package? </s><s>[INST] it was a package details package with package price [/INST] thank you for the information. let me investigate this further. can you please hold while i review your account? </s><s>[INST] yes i can hold [/INST] i've checked your records and can confirm that the [package name] package was not ordered. i apologize for this billing error and i have now removed the charge from your account. </s><s>[INST] thank you for your help [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
it was a package details package with package price