<s>[INST] hi i'm calling to talk about my package name bill [/INST] of course, is there an issue with your [package name] bill? </s><s>[INST] yes it appears that i have been overcharged on my bill [/INST] i apologize for this inconvenience, may i have your [phone number] for verification? </s><s>[INST] my phone number is phone number [/INST] thank you for verifying. could you tell me what the issue is with your bill? </s><s>[INST] it looks like i have been overcharged for package details that i didn't subscribe to [/INST] i see, i'm sorry for the confusion. i can certainly help you out with that. </s><s>[INST] can you refund the amount i have been charged for the package details i didn't subscribe to [/INST] i'd be happy to assist with that. i can refund the [package price] you were charged for the [package details] back to your account. </s><s>[INST] that's great thank you [/INST] my pleasure, is there anything else i can help you with today ? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
that's great thank you