<s>[INST] hi i need help resolving an issue with my bill [/INST] hello, what seems to be the problem with your [package name] bill? </s><s>[INST] i got an unexpected charge for package price [/INST] i apologize for the inconvenience caused. could you please provide me with your [customer name] and [phone number] so i can check what is causing the additional charge? </s><s>[INST] yes my name is customer name and my phone number is phone number [/INST] thank you for the information. i can see that the additional charge is due to the [package details] that was activated earlier this month. do you want me to activate a discount on your next billing cycle? </s><s>[INST] yes that would be great [/INST] no problem. i have activated the discount and it will reflect in your next billing cycle. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
i got an unexpected charge for package price