<s>[INST] hello i need help with my bill [/INST] hello, what seems to be the issue with your bill? </s><s>[INST] i was charged more than my usual package price [/INST] i apologize for the inconvenience. could you please provide me your [phone number] to get started? </s><s>[INST] sure it's phone number [/INST] thank you for that. can you tell me your [package name] and [package details] </s><s>[INST] yes it's package name and package details [/INST] thank you for the information. let me take a look at your account. could you wait for a moment while i do that? </s><s>[INST] yes sure [/INST] thanks for your patience. after checking your account, i've discovered that you were incorrectly charged for an additional service that wasn't part of your [package name] package. i can direct you to the department that can help you with this issue. would you like that? </s><s>[INST] yes please [/INST] no problem. i can connect you with the department that can assist you. do you need anything else? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
i was charged more than my usual package price