<s>[INST] hi i'm calling to complain about my bill it's way too high [/INST] i'm sorry to hear that. tell me what's wrong so i can help you. </s><s>[INST] my bill is package price more than usual i'm with the package name package [/INST] let me have a look at your account. could you please confirm your [phone number] and [customer name] for me? </s><s>[INST] customer name and my phone number is phone number [/INST] thank you for confirming the details. i can see why the bill is higher than usual. it looks like you've exceeded the [package details] included in your package. </s><s>[INST] i had no idea i was exceeding my limit is there anything i can do about it [/INST] yes, we can offer you a one time credit or you can upgrade to a higher package with more [package details] included. </s><s>[INST] do i get any discounts if i upgrade [/INST] yes, when you upgrade to our higher packages you get [package price] discount. </s><s>[INST] that sounds good i think i'll upgrade then [/INST] wonderful, i'll process the upgrade for you right away. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
do i get any discounts if i upgrade