<s>[INST] hi i need some help with my bill [/INST] hello [customer name], how can i help you with your bill today? </s><s>[INST] i'm having trouble understanding the charges [/INST] not a problem. can you please provide your [phone number] and i can look into it for you? </s><s>[INST] phone number [/INST] thank you, i'm just pulling up your account now. can you tell me a bit about what you're unsure of? </s><s>[INST] i'm not sure why my bill is higher than usual [/INST] i can certainly help with that. it looks like you went over the data limit on your [package name] plan. does that make sense? </s><s>[INST] yes that makes sense [/INST] no worries. i can help you adjust your plan to make sure you're not going over your data limit. would you like to do that now? </s><s>[INST] yes that would be great [/INST]
yes that would be great
yes that would be great
i'm having trouble understanding the charges