<s>[INST] hi i'm having an issue with my bill [/INST] hi there, sorry to hear that. how may i help you with your bill today? </s><s>[INST] i'm being charged for a service i shouldn't be charged for [/INST] i'm sorry to hear that. could you tell me a bit more about the service you're having an issue with? </s><s>[INST] i received a bill this month with a package name package with package details that i was told was free but yet i'm being charged for it [/INST] i apologize for any confusion. let me look into this for you. is this the [phone number] you have associated with this account? </s><s>[INST] yes it is [/INST] okay, i apologize for the confusion. it looks like the [package name] was a free trial which has now expired. you will now be charged the [package price] for the [package name] package for the remainder of the [package details] period. </s><s>[INST] i see is there any way to get a refund for the billing this month [/INST] i apologize, at this time we're unable to provide a refund for any part of the [package name] package. would you like me to provide any other help concerning your bill today? </s><s>[INST] no i think i'm good [/INST] alright, is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
no that's all thank you