<s>[INST] hello [/INST] hello [customer name], how can i help you? </s><s>[INST] yes i'm having an issue with my internet [/INST] i apologize for the inconvenience, what type of issue are you experiencing? </s><s>[INST] my internet is not working [/INST] i'm sorry to hear that, can you please briefly describe the issue? </s><s>[INST] the connection has been very slow and doesn't seem to work most of the time [/INST] i understand your concern, i will try my best to help you. please can you provide me with what troubleshooting steps you have already taken? </s><s>[INST] i've already restarted my router several times and even my computer [/INST] i appreciate that, are you still having any issues? yes no </s><s>[INST] yes [/INST] i apologize for this. i suggest running the network diagnostics tool. can you confirm that you have done that? </s><s>[INST] yes i have done that [/INST] i understand, please give me 2 minutes while i check your account information and decide what the best solution will be. </s><s>[INST] i'm sorry that you are having this issue i can arrange for a technician to come to your residence and resolve this issue would you like that [/INST] that would be great </s><s>[INST] okay i will arrange a technician to come and resolve the issue is there anything else i can do for you [/INST] no, that's all. thank you. </s><s>[INST] you're welcome have a great day and thank you for being a telecommunication company customer [/INST]
you're welcome have a great day and thank you for being a telecommunication company customer
you're welcome have a great day and thank you for being a telecommunication company customer
the connection has been very slow and doesn't seem to work most of the time