<s>[INST] hello i'm having a problem with my internet connection [/INST] hi [customer name], i apologize for the trouble. may i ask what issue you are having? </s><s>[INST] i'm not receiving any connection my internet isn't working [/INST] that's definitely a problem, [customer name]. do you have any other devices connected to the same network to test the connection on? </s><s>[INST] yes i have two other devices [/INST] that's great. could you please try connecting to the network on both of these devices and let me know if you still experience the same issue? </s><s>[INST] yes both devices aren't working [/INST] i see. have you tried restarting your modem or router recently? that may help with resolving the issue. </s><s>[INST] no i haven't restarted the modem or router [/INST] that may help. could you please try restarting the modem and router, and then check to see whether the issue is resolved? </s><s>[INST] yes i will try that [/INST] great. please let me know if that doesn't work. would you like me to help you with anything else? </s><s>[INST] no that should be all [/INST] no problem. is there anything else i can do for you? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
yes both devices aren't working