<s>[INST] hello i am not able to connect to the internet [/INST] hi [customer name], i am sorry to hear that. what troubleshooting steps have you tried so far? </s><s>[INST] i restart my device and router several times [/INST] have you checked the power source or if all the cables are connected properly? </s><s>[INST] yes everything is connected correctly [/INST] okay, can you try unplugging the router from the power source for 5 10 minutes and then plug it back in to see if it helps? </s><s>[INST] yes i have done the same but still i am not getting any connection [/INST] that's strange, let me check further. can i have your phone number? </s><s>[INST] xxxxx [/INST]
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yes everything is connected correctly