<s>[INST] hello [/INST] hello., how can i help you? </s><s>[INST] i don't have internet [/INST] sorry to hear that.which package did [customer name] subscribed to? </s><s>[INST] i subscribed to the premium package [/INST] alright, we'll start troubleshooting. can you tell me the current status of your internet connection? </s><s>[INST] it shows no internet connection [/INST] i see. does your modem show any lights? </s><s>[INST] the modem has no light [/INST] ok, since there are no lights, it seems that your line may be down. i'll have to arrange for a technician visit to check it further. </s><s>[INST] alright [/INST] great. i'll inform you the exact date and time of the technician once i hear back from the technician. is there anything else i can help you with? </s><s>[INST] no that's all [/INST]
no that's all
no that's all
i subscribed to the premium package