<s>[INST] hi customer name i have no internet connection could you please help me [/INST] hi [customer name], so sorry to hear that. how long have you been experiencing this issue? </s><s>[INST] i've been having no connectivity now for over an hour [/INST] okay, i can certainly help you look into this. can you please tell me your customer id so i can quickly identify your account? </s><s>[INST] my customer id is 5555 [/INST] thanks can you please let me know your package name and any other details that i might need to help you troubleshoot the issue? </s><s>[INST] yes my package is the basic broadband package and i've had this package for more than 6 months now [/INST] great, i'm glad to hear that. can you tell me if you've made any recent changes to your router or modem? </s><s>[INST] no i haven't made any changes to my router or modem [/INST] okay, got it. i'll try to resolve this issue as quickly as possible. in the meantime, is there anything else i can help you with? </s><s>[INST] no that's all i need thanks [/INST]
no that's all i need thanks
no that's all i need thanks
hi customer name i have no internet connection could you please help me