<s>[INST] hi there i'm customer name and i'm having a problem with my bill [/INST] hi [customer name], i apologize for the issue you're having. what seems to be the issue? </s><s>[INST] i'm seeing that i've been charged for a package name package that i don't remember getting [/INST] hmm, let me look into this for you. could you please tell me your [phone number] so i can access your account? </s><s>[INST] phone number [/INST] thank you. let me take a look...ok, i can see that you do have a [package name] package with [package details], which costs [package price]. do you remember signing up for that package? </s><s>[INST] no i don't remember signing up for this package [/INST] i'm sorry to hear that. i can help you cancel this package to ensure you're not charged anymore. does that sound like a good solution? </s><s>[INST] yes that would be great [/INST] excellent, i will take care of that for you right away. is there anything else i can help you with today? </s><s>[INST] no that should be it thank you [/INST]
no that should be it thank you
no that should be it thank you
phone number