<s>[INST] hello i need to lodge a complaint about my bill [/INST] hi there, what seems to be the issue [customer name]? </s><s>[INST] i'm being charged for a service i don't have [/INST] i'm sorry to hear that. can you tell me a bit more about the service you are being charged for? </s><s>[INST] i'm being billed for package name but i'm not using it [/INST] all right, i understand. can you tell me what [package name] is? </s><s>[INST] it's an internet package [/INST] got it. can you tell me what your [phone number] is, so i can look into it? </s><s>[INST] phone number [/INST] thanks for that [customer name]. can you also tell me what [package price] you are being billed for the package? </s><s>[INST] package price [/INST] ok, i can take a look at that and see what the issue is. can you give me one moment? </s><s>[INST] sure [/INST] thank you. i've looked into the issue and it looks like you should not be charged for the [package name] package. i'll go ahead and remove the charge from your account. is there anything else i can help you with? </s><s>[INST] no thank you that's all [/INST]
no thank you that's all
no thank you that's all
hello i need to lodge a complaint about my bill