<s>[INST] hello [/INST] hello, [customer name], how may i help you? </s><s>[INST] my internet isn't working [/INST] i apologize for the inconvenience that you re experiencing. could you please provide me with the details of your package name, so i can check what the issue could be? </s><s>[INST] yes it's the bronze package [/INST] i understand. what have you tried so far to resolve the issue? </s><s>[INST] i've tried restarting my modem but that didn't work [/INST] i see. could you tell me about the details of your modem and the router you use, that way i can assess the issue? </s><s>[INST] i have a netgear modem and a linksys router [/INST] thank you for the information. i'll analyze the data and try to detect the source of the problem. </s><s>[INST] ok great [/INST] i apologize again for the inconvenience. is there anything else i can help you with today, [customer name]? </s><s>[INST] no that's it [/INST]
no that's it
no that's it
yes it's the bronze package