<s>[INST] good afternoon i'm calling to complain about my bill [/INST] i apologize for the inconvenience. how may i help you? </s><s>[INST] my bill seems to be higher than usual [/INST] i understand. can you please tell me some information about your account? [masking customer name], [mask phone number], etc.? </s><s>[INST] yes of course my name is customer name and my phone number is mask phone number [/INST] thank you for your information, please allow me a few moments to lookup your account information. </s><s>[INST] alright [/INST] i see that your last payment was for a [mask package name] package that had [mask package details] and that costed [mask package price]. is this correct? </s><s>[INST] yes that's correct [/INST] excellent, i can see that your last bill was higher due to some additional charges incurred on the services you used last month. if you have any further concerns do feel free to contact us. is there anything else i can help you with? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
alright