<s>[INST] hello i have an issue with my internet connection [/INST] hello [customer name], i'm here to help. what seems to be the problem? </s><s>[INST] it has been out for two days now [/INST] i apologize for the inconvenience. can you please confirm your package details so i can try and investigate further? </s><s>[INST] i have the advanced internet package [/INST] thank you for sharing the details. can you please tell me the exact nature of the problem? are you unable to connect to the internet or are you facing slow speeds? </s><s>[INST] i am completely unable to connect to the internet [/INST] i understand. i will need to contact our technical team to investigate this issue further. can you please guide me through the troubleshooting steps you have already undertaken to determine the cause of the issue? </s><s>[INST] i have turned the modem off and tried as well as plugged and unplugged the cables [/INST] thank you for going through the basic troubleshooting steps. i will update you once our team resolves this issue. is there anything else i can help you with? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
hello i have an issue with my internet connection