<s>[INST] hi there i'm having trouble with my bill [/INST] hi there, i apologize for the inconvenience. how can i help you with your bill today? </s><s>[INST] it's way too high i don't understand why it's so high [/INST] i understand, let me take a closer look at your account. can you provide your [customer name] and [phone number] so i can access your account? </s><s>[INST] sure my name is customer name and my phone number is phone number [/INST] thank you. give me just a few moments to look over your account and i will be back with you shortly. </s><s>[INST] ok i'll wait [/INST] alright, it appears that you're signed up for our [package name] which costs [package price] per month. as part of the package, you get [package details]. does this sound correct? </s><s>[INST] yes that is correct but the cost is too high [/INST] i apologize that you feel that way. is there anything i can do to make this package more cost effective for you? </s><s>[INST] yes i would like a lower price if possible [/INST] i understand. let's see what other packages may be better suited for your needs. do you have any preferences in terms of the features you need? </s><s>[INST] yes i need high speed internet phone and cable [/INST] that's no problem. i've taken a look at our available packages and i think [package name] would be perfect for you. this package comes with [package details] and the cost is [package price] per month. does this sound desirable to you? </s><s>[INST] yes it does i would like to sign up for it [/INST] great i'd be happy to help you sign up for this package. is there anything else i can help you with today? </s><s>[INST] no that is all thank you [/INST]
no that is all thank you
no that is all thank you
yes that is correct but the cost is too high