<s>[INST] hi i am facing an issue with my internet connection not working [/INST] hello [customer name], i apologize for the trouble. let me check what happened. please provide me with your package name. </s><s>[INST] my package name is superfast platinum [/INST] got it. is the internet connection working now? </s><s>[INST] no its still not working [/INST] please wait while i check what could be going wrong. can you confirm the type of router you have? </s><s>[INST] it's the superfast lte router [/INST] great, i will now troubleshoot the issue. can you confirm if all the cables are connected properly? </s><s>[INST] yes all the cables are connected properly [/INST] i think the issue could be due to your internet settings. let me reset it and check if that fixes it? </s><s>[INST] yes please try it [/INST] alright, please wait for a few minutes and see if the issue is resolved. do you need anything else? </s><s>[INST] no that should be all thank you [/INST]
no that should be all thank you
no that should be all thank you
hi i am facing an issue with my internet connection not working