<s>[INST] hi i'm having issues with my bill [/INST] hello [customer name], i'm sorry to hear that. how may i help you? </s><s>[INST] i bought a package name package but it's charging me more than the package price i was told [/INST] i can certainly understand your concern. can you please let me know the detail of your package [package details] ? </s><s>[INST] it's a 2 year plan with unlimited data and package price per month [/INST] i apologize for the inconvenience caused. let me have a look at your account details, can i please have your phone number for reference [phone number], please ? </s><s>[INST] phone number [/INST] thank you, i'm checking your account information now. can you please give me a moment? </s><s>[INST] sure [/INST] ok, i've checked your account and found the issue. it seems there was an error in the system and your monthly bill should be [package price]. i'll ensure that the billing system gets updated and get back to you with the resolution soon. </s><s>[INST] that's great thank you [/INST] you're welcome is there anything else i can help you with? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
it's a 2 year plan with unlimited data and package price per month