<s>[INST] hello [/INST] hello, how may i help you today? </s><s>[INST] i don't have any internet service [/INST] i apologize for the inconvenience. do you know when the issue started? </s><s>[INST] yesterday afternoon [/INST] i see, let me look into this for you. could you please provide me with the model of your modem? </s><s>[INST] it is a modem model [/INST] thank you, i'm just verifying your service plan. can you please provide me with your account details? </s><s>[INST] my account number is account number [/INST] thank you. can you tell me the software version of your modem? </s><s>[INST] my modem is on the software version version [/INST] great, i'm now running a diagnostic on your connection. it should take a few minutes, is there anything else i can help you with? </s><s>[INST] no thank you [/INST] i apologize for the inconvenience and i ll get back to you with the results. is there anything else i can do for you today? </s><s>[INST] no that s it thank you [/INST]
no that s it thank you
no that s it thank you
yesterday afternoon