<s>[INST] hello i am customer name and i am calling to report a discrepancy with my bill [/INST] hello [customer name], i apologize for any misunderstanding. can you tell me what seems to be wrong with your bill? </s><s>[INST] yes i received a bill for a package name package for package price but it doesn't include the package details feature i requested [/INST] i'm sorry you didn't receive the feature you requested. let me look into this for you. can i get your [phone number] please? </s><s>[INST] yes it's phone number [/INST] thank you [customer name], i am looking up your account now. can you give me a few moments while i investigate this? </s><s>[INST] sure that would be great [/INST] i've looked into this and i'm sorry to say that the package you requested doesn't include the [package details] feature. i can upgrade you to the next package so you can access this feature. is that something you would like? </s><s>[INST] yes that would be great [/INST] perfect, i have upgraded your account, and you should now be able to access the [package details] feature. is there anything else i can help you with? </s><s>[INST] no that's all thank you for your help [/INST]
no that's all thank you for your help
no that's all thank you for your help
yes i received a bill for a package name package for package price but it doesn't include the package details feature i requested