<s>[INST] greetings [/INST] hello, how may i help you today? </s><s>[INST] i have a complaint about my bill [/INST] i apologize for any inconvenience this may have caused. can you tell me more about the issue? </s><s>[INST] i received my package name bill however the package price is far too high i'd like to talk to someone about getting the price reduced [/INST] i understand your concern, [customer name]. let me pull up your account information and see what options are available to you. </s><s>[INST] that would be great [/INST] no problem. can i have your [phone number] for identification? </s><s>[INST] phone number [/INST] thank you. i'll put you on hold for one minute while i look into this for you. </s><s>[INST] ok thank you [/INST] i've taken a look at your account and your [package name] includes [package details], which i can see is the reason for the higher than normal charge. i can apply a 15 discount to your bill, bringing the total monthly cost to [package price]. is this acceptable? </s><s>[INST] that sounds great [/INST] fantastic is there anything else i may help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
greetings