<s>[INST] hi i have an issue with my bill [/INST] hi there, i'm sorry to hear that. what seems to be the problem? </s><s>[INST] i recently changed my package name but i'm being charged for a package that i don't have [/INST] i'm terribly sorry for the inconvenience this has caused you. can i please have your [phone number] so i can look into this issue? </s><s>[INST] phone number [/INST] thank you, [customer name]. i'll be glad to help you out. can you please confirm if you're having problems with [package name]? </s><s>[INST] that is correct i changed my package but i'm still being charged for the old one [/INST] i understand how frustrating this must be. i'll do my best to help you out. what is the [package price] and [package details] of the [package name] that you changed to? </s><s>[INST] package price and package details [/INST] thank you for the information. i'll look into this immediately and make sure it is rectified. is there anything else i can help you with? </s><s>[INST] no that should be it thank you [/INST]
no that should be it thank you
no that should be it thank you
no that should be it thank you