<s>[INST] hi i'm calling to complain about my recent bill [/INST] hi there, i apologize for the trouble. what exactly is the issue you're having? </s><s>[INST] my bill is much higher than usual and i'm not sure why [/INST] let's take a look. can i get your [customer name] and [phone number] to get started? </s><s>[INST] yes it's customer name and my phone number is phone number [/INST] thanks, i'll pull up your account. is this your [package name] plan with [package details] and [package price]? </s><s>[INST] yes that's correct [/INST] alright, let me take a look at your past billing history. it looks like you recently added a new feature to your account that caused your overall bill to increase. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
yes that's correct