<s>[INST] greetings [/INST] hello. how can i help you today? </s><s>[INST] i'm calling to complain about my package name bill it's way over what it's been in the past [/INST] i understand. can you tell me a bit about your [package name] package? [package details] </s><s>[INST] yes i have package name with package price [/INST] okay, i see. is there any other reason why you feel the bill is too high? </s><s>[INST] i'm just not sure why the bill is so high this time around [/INST] i can certainly take a look at that for you. can you provide me with your [customer name] and [phone number], please? </s><s>[INST] certainly customer name and phone number [/INST] got it. let me pull up your account and take a look. please give me one moment. </s><s>[INST] sure [/INST] i was able to see why your bill is higher this month. it looks like additional [package name] services were added to your plan. would you like to take those off or keep them on? </s><s>[INST] i'd like to take them off [/INST] no problem. i've removed those services from your plan and your bill should look normal next month. is there anything else i can do for you today? </s><s>[INST] no that should be all [/INST] no problem. is there anything else i can help you with? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
yes i have package name with package price