<s>[INST] hello i would like to complain about my bill [/INST] hello [customer name], no problem. what's the issue with your bill? </s><s>[INST] i received a bill that is higher than usual and i don't understand why it is so high [/INST] i understand. please provide me with your [phone number] and i will look into the charges. </s><s>[INST] my phone number is phone number [/INST] thank you. could you tell me your [package name] and what your [package details] and [package price] is? </s><s>[INST] my package is package name it includes package details and costs package price per month [/INST] ok, i can look into the charges for you. can you give me one moment to review the charges for you? </s><s>[INST] yes please take your time [/INST] thank you. after reviewing the charges, i can see that you were charged for extra services which you did not sign up for. i apologize for the inconvenience, i will now refund the charges to you. </s><s>[INST] thank you that's very kind of you [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
my package is package name it includes package details and costs package price per month