<s>[INST] hi there customer name here i'm having trouble with my internet connection [/INST] hi [customer name], i'm sorry to hear that. could you let me know what kind of issue you are facing with your internet connection? </s><s>[INST] my internet isn't working at all [/INST] i understand. can you please tell me more about your internet connection and any troubleshooting steps you may have already taken? </s><s>[INST] i'm not getting any wireless connection from the house [/INST] have you tried unplugging the modem, waiting thirty seconds, and plugging it back in? this is often a quick and easy fix for internet connection issues. </s><s>[INST] yes i did that but it didn't work [/INST] can you briefly describe the issue you're having difficulty with? is the device not connecting to the router, or is there a slow connection speed? </s><s>[INST] my laptop isn't connecting to the router [/INST] that's understandable. are there any other devices in the house you can use to test the network connection? </s><s>[INST] yes i've tried other devices which are all not connecting to the router [/INST] i see. i would recommend you to reset your router and check if the issue has been resolved. if not, call our customer services and they can help walk you through the troubleshooting steps. </s><s>[INST] ok thank you [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no thank you i think i'm done [/INST]
no thank you i think i'm done
no thank you i think i'm done
my laptop isn't connecting to the router