<s>[INST] hi customer name i think i'm having problems with my internet it's been acting up lately [/INST] that sounds really frustrating. i'm sorry to hear that. can you tell me more details about the issue you're facing? </s><s>[INST] well the connection keeps going out and then coming back a few minutes later [/INST] have you noticed this happening during a particular time of day, or has it been continuous? </s><s>[INST] it's been happening intermittently throughout the day [/INST] i understand. could you please allow me a few moments to check your network to see if there is anything that can be done? if not, we can look into upgrading your package for you. </s><s>[INST] that sounds good thanks [/INST] certainly. please allow me a few moments while i run a few tests. can i get your phone number in case i need to follow up with you? </s><s>[INST] my number [/INST] thank you. i'm starting the tests now. would you like me to call you once the tests are done so i can give you the results? </s><s>[INST] yes that would be great [/INST] sounds good. i'll give you a call once the tests are finished. is there anything else i can help you with today? </s><s>[INST] no that's it for now thanks [/INST]
no that's it for now thanks
no that's it for now thanks
it's been happening intermittently throughout the day