<s>[INST] greetings [/INST] hi, how can i help you today? </s><s>[INST] i have a problem with my bill [/INST] sure, i'd be happy to help. can you tell me your [customer name] and [phone number], please? </s><s>[INST] customer name and phone number [/INST] thanks. can you tell me a little bit about the issue you are having with your bill? </s><s>[INST] i think i'm being charged for a package name that i did not agree to [/INST] i apologize for the confusion. could you let me know what [package details] you were told you would receive for the [package price]? </s><s>[INST] package details were not discussed i was never made aware of the package [/INST] i understand. let me take a look into this for you. can you please allow me a few minutes to review your account and look into the charges you are seeing? </s><s>[INST] yes thank you [/INST]
yes thank you
yes thank you
i have a problem with my bill