<s>[INST] hello i have a problem with my package name bill [/INST] hi there, i apologize for the inconvenience. what seems to be the problem? </s><s>[INST] i'm seeing a charge of package price on my bill that i don't recognize [/INST] i'm very sorry to hear that. could you provide me with your [phone number] so that i can look into this further for you? </s><s>[INST] it's phone number [/INST] thanks for that [customer name]. let me just pull up your account details to investigate further. </s><s>[INST] okay thanks [/INST] no problem. okay, after checking, i can see that the [package details] package was added to your account. does this sound correct to you? </s><s>[INST] no i'm not aware of any extra package [/INST] i understand. in that case, i can cancel the extra package for you and refund the amount of [package price], back to your account. is that okay? </s><s>[INST] yes thank you that would be great [/INST]
yes thank you that would be great
yes thank you that would be great
hello i have a problem with my package name bill