<s>[INST] hi i have an issue with my bill [/INST] hi there, what seems to be the problem with your bill? </s><s>[INST] i received a bill that costs more than i expected [/INST] i understand. could you please provide your [customer name] and [phone number] so i can take a look at the account? </s><s>[INST] sure my name is customer name and phone number is phone number [/INST] thanks for providing me with the information. let me check your account and see what is going on. </s><s>[INST] that would be great [/INST] from what i can see here, it seems that you subscribed to a [package name] package. this explains the higher costs on your bill. </s><s>[INST] i didn't realize i subscribed to this [/INST] i understand. would you like me to cancel [package name] for you to lower your bill? </s><s>[INST] yes would that be refundable [/INST] yes, you will get a refund of [package price] for the remaining months of this package. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
that would be great