<s>[INST] hello [/INST] hello [customer name], how may i help you today? </s><s>[INST] i've been experiencing some issues with my internet connection recently [/INST] i apologize for the inconvenience caused. let me check on this for you. </s><s>[INST] can you tell me what s wrong with it [/INST] please provide me with more information on the issue such as connection type, device and error code, if available. </s><s>[INST] i recently purchased a new router and ever since then i haven't been able to connect to the internet [/INST] i understand. can you provide me with your router's model number to further assist you with the issue? </s><s>[INST] it's the tp link archer ac1200 [/INST] i will check the logs and see what's causing the issue. please allow me a few minutes to investigate this further. in the meantime, can you tell me if you have rebooted the router recently? </s><s>[INST] yes i have tried rebooting the router [/INST] thank you. let me investigate further and find out what's causing this issue. i will get back to you with an update shortly. is there anything else i can help you with today? </s><s>[INST] no that is all thank you [/INST]
no that is all thank you
no that is all thank you
can you tell me what s wrong with it