<s>[INST] hi i'm calling to complain about my bill [/INST] hello, [customer name], it's a pleasure to hear from you today. how can i help you? </s><s>[INST] i have a huge bill that isn't supposed to be like this [/INST] i apologize for the inconvenience. could you please tell me what your [package name] package includes and the [package price] you are charged for it? </s><s>[INST] i have the package name package which includes package details and i'm being charged package price [/INST] i see, could you please tell me your [phone number] so i can check your account and see what could have caused this issue? </s><s>[INST] it's phone number [/INST] thank you, i'm checking your account now. do you mind if i put you on a brief hold while i do that? </s><s>[INST] no that's fine go ahead [/INST]
no that's fine go ahead
no that's fine go ahead
no that's fine go ahead