<s>[INST] greetings [/INST] hello there, how may i help you today? </s><s>[INST] i'm having an issue with my package name bill i believe there is an error [/INST] i'm sorry to hear that. could you please tell me what [package details] you have and your account [phone number]? </s><s>[INST] package details and my account number is phone number [/INST] thank you for the information. could you please tell me your [customer name]? </s><s>[INST] it's customer name [/INST] thank you for confirming, i'm sorry for the inconvenience caused by this bill, would you like me to review your [package name] and see what can be done? </s><s>[INST] yes please [/INST] certainly. in order to review the [package name], i'll need to see the past invoices and payments associated with it. please allow me a few minutes to review it. </s><s>[INST] take all the time you need [/INST] very well. after running the requisite checks and review, i'm happy to inform you that i've found a way to reduce the bill for you by [package price]. does this sound good to you? </s><s>[INST] that sounds great thank you [/INST] you're very welcome. is there anything else i can do for you today? </s><s>[INST] no that's it [/INST]
no that's it
no that's it
that sounds great thank you