<s>[INST] hi i'm experiencing connection issues and can't connect to the internet customer name [/INST] hello [customer name], sorry to hear that. can you tell me the type of package you have? </s><s>[INST] i purchased the ultimate package [/INST] thanks for letting me know [customer name], can you tell me if any light or error message appeared when you've tried to connect? </s><s>[INST] yes the internet light is blinking and i'm getting the 'connection failed' error message [/INST] alright, [customer name]. i'm going to check your account and make sure that your package is configured correctly. can i have a few moments to do this? </s><s>[INST] yes certainly [/INST] thanks. i have completed the checking and your account appears to be correctly configured. can you try and connect again now? </s><s>[INST] yes i'm connected now thank you [/INST] glad to hear that [customer name]. is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
hi i'm experiencing connection issues and can't connect to the internet customer name