<s>[INST] hello [/INST] hello [customer name], how can i help you? </s><s>[INST] my internet isn't working [/INST] i'm sorry to hear that. can you tell me what troubleshooting steps have you already tried? </s><s>[INST] i've restarted my modem a few times i've checked all the cords and settings and i've doubled checked that the service is active [/INST] ok, let me take a look at your account and see what's causing the issue. could you please let me know your package name and account details? </s><s>[INST] my package name is package name and my account number is account number [/INST] thank you. give me one moment while i take a look into your account. </s><s>[INST] i apologize for the interruption i'm able to see that there might have been an outage in the area i'd suggest running a manual speed test on your device to see if the speed has returned to normal [/INST] ok, i'll try that. is there anything else i should do? </s><s>[INST] no that should do let me know if you need further assistance [/INST] ok. is there anything else i can do for you? </s><s>[INST] no that should be it for now thanks for contacting us have a great day [/INST]
no that should be it for now thanks for contacting us have a great day
no that should be it for now thanks for contacting us have a great day
no that should be it for now thanks for contacting us have a great day