<s>[INST] hi there how's your day going [/INST] hello it's going well, thank you. how can i help you? </s><s>[INST] i noticed a discrepancy in my bill there seems to be an extra charge for service name that i didn't sign up for can you please explain this to me [/INST] i apologize for the confusion. let me look into this for you. can you please provide me your account details so that i can access your account and check what went wrong? </s><s>[INST] sure my account number is account number [/INST] thank you, let me check that yes, i can see the issue. there was an additional charge of [extra charge amount] for [service name] without your authorization. we will immediately remove it. your new bill amount is [new bill amount]. </s><s>[INST] thank you for addressing this issue i appreciate your help [/INST] no problem at all is there anything else i can assist you with? </s><s>[INST] no that's all thanks again for your help [/INST]
no that's all thanks again for your help
no that's all thanks again for your help
sure my account number is account number