<s>[INST] hi i'm having an issue with my internet [/INST] hello [customer name], i apologize for the inconvenience. what seems to be the issue with your internet? </s><s>[INST] i can't seem to get any connection at all [/INST] i understand. have you tried resetting your modem? </s><s>[INST] yes i have tried resetting it multiple times [/INST] let me double check your account details to see if there is a connection issue on our end. could i please have your phone number and package name? </s><s>[INST] customer phone number and package name [/INST] thank you for the information. i'll have it checked right away. i'll have to reset the connection remotely and it might take up to 30 minutes for it to become active again. </s><s>[INST] ok i understand [/INST] i apologize for any inconvenience this process may cause. is there anything else i can help you with today? </s><s>[INST] no that's it thanks for your help [/INST]
no that's it thanks for your help
no that's it thanks for your help
customer phone number and package name