<s>[INST] hi there i'm having trouble with my internet connection [/INST] hello, how can i help you today? </s><s>[INST] i can't connect to the internet [/INST] i apologize for the inconvenience. do you know what type of connection are you using? </s><s>[INST] i'm using a wired connection [/INST] i see, can you kindly check the cables connected to the router and the modem? make sure that they are properly connected to each other. </s><s>[INST] yes everything looks fine [/INST] can you try resetting the router and modem and then check if you can access the internet? </s><s>[INST] i have done that [/INST] okay. let me check if there are any reported outages in your area. can you please tell me your postcode for me to check? </s><s>[INST] xxxxxx [/INST] thank you. let me check if there are any reported outages in your area. please stay on the line while i check this. </s><s>[INST] no that's all thanks a lot [/INST]
no that's all thanks a lot
no that's all thanks a lot
i'm using a wired connection