<s>[INST] hi i'm not happy with my bill this month [/INST] i'm sorry to hear about your concerns about your bill. before we continue, may i ask for your full name and phone number [masked]? </s><s>[INST] sure my name is masked and my phone number is masked [/INST] thanks for the information [masked]. can you please tell me more about the bill so i can assist you better? </s><s>[INST] yes i'm getting charged too much for my masked package even though i haven't used as many services as i was expecting [/INST] unfortunately, that can happen with our packages. are you able to provide more details on the package such as name, details, and price? </s><s>[INST] yes i'm subscribed to the masked package can you please let me know the details and price [/INST] certainly, the [masked] package is [masked] and it is offered for [masked]. are you able to describe in more detail the services you're unhappy with? </s><s>[INST] yes i'm more unhappy with the amount i'm being charged despite not using as many services as i was expecting [/INST] i understand. is there any particular area you are most unhappy with? i'd like to help resolve this for you. </s><s>[INST] i think i'm being overcharged for my internet and phone services [/INST] i'm sorry to hear that. can you please provide me the name of the services and any additional information that might be helpful in looking into this? </s><s>[INST] yes i am subscribed to masked internet and masked phone services [/INST] thanks for the information. give me a few minutes while i look into this issue and see what i can do to help you. is there anything else i can assist you with? </s><s>[INST] not at this time thank you [/INST] i'm glad i could be of assistance. is there anything else i can help you with today? </s><s>[INST] no that's all for now thank you [/INST]
no that's all for now thank you
no that's all for now thank you
yes i'm getting charged too much for my masked package even though i haven't used as many services as i was expecting