<s>[INST] hi i'm having trouble with my internet connection it's not working [/INST] hello [customer name], sorry to hear about the issue you are having with your internet connection. could you please tell me more about what the issue is? </s><s>[INST] my internet connection has been completely down for the last few hours [/INST] i can certainly understand why this is concerning to you. please allow me a few moments while i look into this problem. can you confirm what type of internet connection you have? </s><s>[INST] i have a fibre optic connection with your company [/INST] that's great. to further understand your issue i will need to speak with you a bit more. may i please have some additional information such as your account number, phone number and postcode? </s><s>[INST] my account number is account number my postcode is postcode and my phone number is phone number [/INST] thank you for the extra information. i will now conduct a more detailed investigation and get back to you with an update on the issue. </s><s>[INST] that would be great thank you [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no that should be all thanks again [/INST]
no that should be all thanks again
no that should be all thanks again
my account number is account number my postcode is postcode and my phone number is phone number