<s>[INST] hi i am customer name i'm having an issue with my latest bill [/INST] hello [customer name], my name is [customer service name]. i'm sorry to hear that about your bill. can you tell me what the issue is? </s><s>[INST] yes i was charged package price for a package name package that i didn't sign up for [/INST] i apologize for the mistake. can you confirm your phone number so i can make sure i'm looking at the right account? it's [phone number], right? </s><s>[INST] yes that's correct [/INST] thank you. i'll go ahead and reverse the charge. do you need any further assistance with your bill today? </s><s>[INST] no i think that's all thank you [/INST] you're welcome. is there anything else i can help you with? </s><s>[INST] no that should do it thanks again [/INST]
no that should do it thanks again
no that should do it thanks again
no that should do it thanks again