<s>[INST] hello i'm having an issue with my bill [/INST] good day, [customer name]. i'm sorry to hear that you're having issues with your bill. how can i help you? </s><s>[INST] the amount is much higher than usual [/INST] i'm sorry to hear that. could you please let me know the [package name] you are subscribed to and [package details]? </s><s>[INST] i am subscribed to the package name and it package details [/INST] okay, i understand. i see that you have a [package price] is there any issue with that? </s><s>[INST] yes there's a discrepancy in the amount [/INST] i'm sorry to hear that. could you please provide me with your [phone number] so that i can check your billing statement? </s><s>[INST] the number is phone number [/INST] got it, i'm checking your billing info. please give me a moment to check. i was able to locate your billing statement and see that there was a mistake in the billing amount. we apologize for the inconvenience, i'm crediting the difference back to your account. is there anything else i can help you with today? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
the amount is much higher than usual