<s>[INST] hi i'm having trouble with my internet connection [/INST] hi [customer name], i apologize for the inconvenience. what kind of issue have you been facing? </s><s>[INST] i'm not able to connect to the internet at all [/INST] i see, let me check your account details to diagnose the issue. can i have your customer id? </s><s>[INST] sure it's xxxxxx [/INST] thank you. can you let me know which service package you're subscribed to? </s><s>[INST] i'm subscribed to name of package [/INST] ok, i am checking your connection now. can you hold while while i look into it? </s><s>[INST] yes sure [/INST] excellent, i believe i may have identified the issue. can i ask you to reboot your modem and try again? </s><s>[INST] ok will do [/INST] thank you. please let me know how it goes and if you need any further assistance from us. </s><s>[INST] thanks i don't need any other help [/INST]
thanks i don't need any other help
thanks i don't need any other help
ok will do