<s>[INST] hello i'd like to complain about an incorrect bill [/INST] i'm sorry to hear that. can you tell me what your [customer name] is and provide your [phone number] so i can bring up your account? </s><s>[INST] my name is customer name and my number is phone number [/INST] thanks [customer name], i'm just pulling up your account now. what seems to be the problem with your bill? </s><s>[INST] i think i was charged more than usual for my package name [/INST] let me double check that for you. can you tell me the [package details] and the [package price]? </s><s>[INST] i'm on the package name plan with package details and i'm usually charged package price [/INST] thank you for the information. i'm just verifying that now. it appears that there was a one time fee added to the bill that caused you to be charged more. is there anything else i can help you with today? </s><s>[INST] no that should be it [/INST] great. is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST] you're welcome. have a great day. </s><s>[INST] hello i'm having an issue with my bill [/INST] hello, [customer name]. what seems to be the issue? </s><s>[INST] i'm being charged for a package that i did not order [/INST] i apologize for the inconvenience. what is the package name and the price that was charged? </s><s>[INST] it's the package name and it's package price [/INST] i see. is this the only charge that appears to be incorrect? </s><s>[INST] yes that's the only one [/INST] ok, i'll take a look into it. can i have your [phone number] so i can investigate further? </s><s>[INST] phone number [/INST] got it, thank you. i'm currently looking into the issue and i'll send you an update as soon as i have more information. is there anything else i can help you with today? </s><s>[INST] no that's all [/INST]
no that's all
no that's all
no that's all thank you