<s>[INST] hi i have a complaint about my phone bill [/INST] hello, i apologize for the inconvenience. how can i help you? </s><s>[INST] i have been charged package price for package name when i should only have been charged package price [/INST] i see, i apologize for the confusion. can i get your [phone number] and [customer name] so i can confirm this information? </s><s>[INST] sure my phone number and customer name [/INST] thank you. please give me one moment while i check this. </s><s>[INST] no problem [/INST] okay, i have checked the records and [package name] was incorrectly charged. i can refund the difference back to your account. is there anything else i can do for you today? </s><s>[INST] no that is all thank you for your help [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no i'm good thank you again [/INST]
no i'm good thank you again
no i'm good thank you again
no that is all thank you for your help