<s>[INST] hi i'd like to lodge a complaint about a bill i received [/INST] hi there, i'm sorry to hear that. what seems to be the issue? </s><s>[INST] i received a bill that said i was charged package price for package name package but i never signed up for this package [/INST] i'm sorry to hear that, could you please provide me your [phone number] and [customer name], so that i may further look into this issue? </s><s>[INST] sure my phone number is masked and my name is masked [/INST] thank you for the information. while i take a look at your account, could you tell me more about this package you were billed for, such as [package details]? </s><s>[INST] it's a package name package that includes package details [/INST] thank you for that information. give me just one moment and i'll get this sorted out for you. </s><s>[INST] okay [/INST] i went ahead and cancelled the [package name] package and the charge should be removed from your next bill. is there anything else i can help you with today? </s><s>[INST] no that's it thanks for your help [/INST]
no that's it thanks for your help
no that's it thanks for your help
i received a bill that said i was charged package price for package name package but i never signed up for this package