<s>[INST] hello i would like to make a complaint about my bill [/INST] hi [customer name], i apologize for the inconvenience, what seems to be the problem? </s><s>[INST] my bill was supposed to be package price but i just received one an invoice with an amount of package price taxes [/INST] i apologize for the misunderstanding. could you provide me with your [phone number] and [package name] so i can have a look at your subscription? </s><s>[INST] phone number package name [/INST] thank you [customer name], let me have a look at your subscription. for your convenience, this [package name] package includes [package details]. is this correct? </s><s>[INST] yes that's correct [/INST] i see here that the extra charges are the result of a miscommunication of the [package name] package details. i apologize for this misunderstanding. i can refund the extra charges for you. </s><s>[INST] thank you that would be great [/INST] you're welcome. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
my bill was supposed to be package price but i just received one an invoice with an amount of package price taxes