<s>[INST] hey customer name here i am no longer getting any internet [/INST] hello [customer name], i understand how inconvenient it would be for you to not have access to the internet. i am sorry for the trouble. let me get this sorted out for you. can you please provide me the details of your package? </s><s>[INST] yes i have the basic package [/INST] okay, i am checking your account now. can you tell me the name of the package for further verification? </s><s>[INST] i have the 'essential pack' [/INST] thank you for providing the information. i am going to check and see what the issue is. can you please keep your device turned on and wait for a few minutes while i troubleshoot this problem? </s><s>[INST] sure i will wait [/INST] alright, i am running diagnostics on your account right now. do you have an access to a mobile data connection? </s><s>[INST] yes i do have it [/INST] okay, great. i should be able to fix the issue in a few minutes. let me know if you experience any issues with the internet connection while i work on this. </s><s>[INST] will do [/INST] excellent, i think i have solved the issue. do you want to try to connect to the internet now? </s><s>[INST] yes let's try it [/INST] great, please connect to the network and check if you can access the internet now. is everything working as expected now? </s><s>[INST] yes it's working now [/INST] fantastic, i am glad that i was able to help you with this. is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
yes i do have it