<s>[INST] hi how are you doing [/INST] i'm good, thank you. how can i assist you today? </s><s>[INST] i'm having trouble with my internet connection can you help me troubleshoot the issue [/INST] of course, sorry about that. can you please confirm your name and package details for me? </s><s>[INST] customer name with package details [/INST] thank you. let me check our records for you. have you tried resetting your modem and router to see if that helps? </s><s>[INST] yes i've done that a few times already [/INST] okay, let's try some additional troubleshooting steps. can you try unplugging the modem and router for 30 seconds, then plugging them back in? </s><s>[INST] okay i'll try that now [/INST] great, let me know if that helps. is there anything else you need assistance with? </s><s>[INST] no that fixed the issue thank you for your help [/INST] you're welcome. if you experience any further problems, please do not hesitate to contact us again. have a great day </s><s>[INST] thanks you too bye [/INST]
thanks you too bye
thanks you too bye
i'm having trouble with my internet connection can you help me troubleshoot the issue