<s>[INST] hi i have a problem with my bill [/INST] hello, i'm sorry to hear that. can i have your [customer name] and [phone number] so i can pull up your account? </s><s>[INST] sure it's customer name and phone number [/INST] thanks. what seems to be the problem with your bill? </s><s>[INST] i received a bill with an amount that is much higher than usual [/INST] let me take a look. it looks like you have a [package name]. could you tell me a bit more about the [package details]? </s><s>[INST] yes it includes package details [/INST] and did you know the [package price] for this package? </s><s>[INST] yes the package price is correct but the amount i received this month is still too high [/INST] let me take a look. it looks like you had an additional charge for a service that you were not aware of. would you like me to remove that charge from your bill? </s><s>[INST] yes please [/INST] good, i have done that for you. is there anything else i can help you with? </s><s>[INST] no that's it thank you very much [/INST]
no that's it thank you very much
no that's it thank you very much
yes it includes package details