<s>[INST] hello i'm customer name and i'm calling because i have an issue with my bill [/INST] hello [customer name], my name is [name]. i'm sorry to hear you are having an issue with your bill. how can i help you today? </s><s>[INST] i just received my bill and it is way too high [/INST] i understand. could you tell me more about it? </s><s>[INST] it looks like i'm being charged for a package name package that i don't remember ordering [/INST] i'm sorry to hear that. let me take a look at your account. can i have your [phone number] so i can look up your account? </s><s>[INST] it's phone number [/INST] got it, thanks [customer name]. let me take a look at your account. </s><s>[INST] okay thank you [/INST] i'm sorry, it looks like you were charged for the [package name], which is a [package details] package for [package price] per month. do you remember purchasing this package? </s><s>[INST] no i don't remember ordering the package [/INST] no problem. i can go ahead and remove the charge from your bill. is there anything else i can do for you today? </s><s>[INST] no that should be it thank you so much for your help [/INST] you're welcome, [customer name]. is there anything else i can do for you today? </s><s>[INST] no that should be it thank you [/INST]
no that should be it thank you
no that should be it thank you
it looks like i'm being charged for a package name package that i don't remember ordering