<s>[INST] hello [/INST] hello [customer name], how can i help you today? </s><s>[INST] i'm having issues with my internet connection [/INST] sorry to hear that. can you please let me know if it's been happening recently or it's been continuous? </s><s>[INST] i'm having constant issues [/INST] i apologize for the inconvenience. i'll be glad to help you as much as i can. what type of internet package do you have? </s><s>[INST] i have package name [/INST] thank you. can you please let me know if the issue has been occuring with the wifi connection or the cable connection? </s><s>[INST] it's happening with both wifi and cable connections [/INST] alright then, we may need to check the router connection. i'll need to check the internet logs as well. is it possible for you to briefly disconnect the router and restart it again? </s><s>[INST] yes i can it's been done already [/INST] i will check the logs and get back to you shortly. is there anything else i can help you with today? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
hello