<s>[INST] hello i would like to file a complain about my billing [/INST] hello there, i understand that you're having some problems with your billing. can you explain what happened? </s><s>[INST] i'm being charged for a package name that i canceled few days ago [/INST] i apologize for the inconvenience this may have caused, [customer name]. i'll need you to provide the [phone number] you were using when the [package name] set up was made. </s><s>[INST] my phone number is masked [/INST] thank you for confirming your [phone number], [customer name]. let me take a closer look at your account and i'll get back to you as soon as possible. </s><s>[INST] okay thanks [/INST] alright. i understand that this has likely been a very frustrating process and i am really sorry for the inconvenience. is there anything else that i can do for you today? </s><s>[INST] no that's it [/INST]
no that's it
no that's it
hello i would like to file a complain about my billing