<s>[INST] hello [/INST] hi [customer name], how can i help you today? </s><s>[INST] i'm having trouble with my internet connectivity [/INST] i apologize for the inconvenience. what issue are you having? </s><s>[INST] my connection is slow and i can't connect to any websites [/INST] i can understand your frustration. please allow me to look into this for you. can you please provide me with your account number? </s><s>[INST] my account number is account number [/INST] thanks for the information. can you please confirm your package name and postcode with me? </s><s>[INST] my package name is package name and my postcode is postcode [/INST] great. i'm just performing a few tests from my end so please bear with me for a few minutes. </s><s>[INST] okay [/INST] thank you for waiting. i think i have identified the issue. i'm sorry to inform you that the fault is due to bad weather conditions in your area. i would advise you to wait for the weather to clear before trying to connect again. </s><s>[INST] oh okay is there any way to speed up the process [/INST] unfortunately not. you'll just have to wait for the weather to improve. is there anything else i can do for you? </s><s>[INST] no i think that's all thanks for your help [/INST]
no i think that's all thanks for your help
no i think that's all thanks for your help
my account number is account number