<s>[INST] hi i don't have internet access [/INST] hello, i apologize for the inconvenience caused. is this happening in every device that you are using? </s><s>[INST] yes none of my computer or mobile devices are able to get an internet connection [/INST] do you have another device that you can use to check if the same problem occurs? </s><s>[INST] no no other device [/INST] okay, let me look into this. is this happening since yesterday or recently? </s><s>[INST] it's been happening for the past 2 days [/INST] i see, could you please restart all connected devices and routers and check if you are able to connect to the internet again? </s><s>[INST] i've tried doing that but nothing seems to work [/INST] we understand the inconvenience. is there any error or warning message that you get when you try to connect the device? </s><s>[INST] yes it says that it's not able to connect to the network [/INST] i see. can you please take a screenshot of the error message so that i can have a better understanding of your issue? </s><s>[INST] sure i'll send it over [/INST] thank you. we will look into it and get back to you as soon as possible. is there anything else i can do for you today? </s><s>[INST] no that should be it thank you [/INST]
no that should be it thank you
no that should be it thank you
yes it says that it's not able to connect to the network