<s>[INST] hello i would like to raise a complaint about my bill [/INST] hi there, i'm sorry to hear that. how can i help you with the issue? </s><s>[INST] i'm being charged for a package name package but i'm not using its package details i don't understand why i'm being charged this much [/INST] ok, let me take a quick look on your account. can i have your [phone number] so i can look in more detail? </s><s>[INST] phone number [/INST] thank you. could you give me one moment while i take a look? </s><s>[INST] sure [/INST] ok, i was able to take look at your account and it appears that you were set up on the wrong package. instead of [package name] package, you should be using [package name package] which would have cost you [package price] a month. i'm sorry for the misunderstanding and i have switched your account to the correct package. is there anything else i can help you with today? </s><s>[INST] no that's all for now thank you for fixing this issue [/INST]
no that's all for now thank you for fixing this issue
no that's all for now thank you for fixing this issue
i'm being charged for a package name package but i'm not using its package details i don't understand why i'm being charged this much