<s>[INST] hello i'd like to complain about a bill [/INST] hello. i apologize for the inconvenience. can you please provide your [customer name] and [phone number] so i can check your account? </s><s>[INST] yes that's customer name and my phone number so i received my latest bill and it includes package name which i don't have [/INST] let me check for you. are you sure you did not subscribe for that [package name], [package details] with [package price]? </s><s>[INST] yes i'm sure i did not order this package [/INST] i apologize for the inconvenience. i can see that this [package name] was added in error. i will remove it, and issue you a credit refund of [package price]. </s><s>[INST] great thank you [/INST] you are welcome. is there anything else i can help you with? </s><s>[INST] no that's all for now thank you [/INST]
no that's all for now thank you
no that's all for now thank you
yes that's customer name and my phone number so i received my latest bill and it includes package name which i don't have