<s>[INST] hi i'm calling to complain about my bill [/INST] good afternoon, [customer name]. i apologize for the difficulty. how can i help you today? </s><s>[INST] i got a package name package and the bill was way too high [/INST] i'm sorry to hear that. what was the amount of the bill? </s><s>[INST] package price [/INST] i see. let me take a look at your account. please confirm your account number and phone number, [phone number]? </s><s>[INST] yes that's correct [/INST] thank you. i can see why you're unhappy with the bill. it appears you are signed up for our [package name] package, which has [package details]. does that sound right? </s><s>[INST] yes that's it [/INST] i apologize again for the inconvenience. can i do anything else for you today? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
yes that's correct