<s>[INST] greetings [/INST] hello, how may i help you today? </s><s>[INST] i'm here about my bill [/INST] of course, what seems to be the problem? do you think you were charged too much or do you need help understanding your bill? </s><s>[INST] i think i was charged too much [/INST] okay, no problem. could you provide me with your name and phone number so i can look up your account? [masking out customer name and phone number] </s><s>[INST] customer name and phone number here [/INST] thank you, [customer name]. let me look up your account first to see what packages you have with us. can you tell me more about the packages you have with us? [masking out package name, package details and package price] </s><s>[INST] package name package details for package price [/INST] thanks for the information. let me look into your account and see if i can figure out why you were overcharged. please give me a few minutes. </s><s>[INST] sure [/INST] okay, i see that the overcharge is due to a higher than usual usage of data on your [package name] package this month. is there anything else i can help you with today, [customer name]? </s><s>[INST] no thank you that should be all [/INST] fantastic, thank you for reaching out, [customer name]. is there anything else i can help you with? </s><s>[INST] no that should be all [/INST]
no that should be all
no that should be all
greetings