<s>[INST] hello i'd like to lodge a complaint about my phone bill [/INST] good day, [customer name], how may i help you? </s><s>[INST] i received a bill that is way higher than usual [/INST] i'm sorry to hear that. can you tell me your [phone number] so i can pull up your current plan and the recent billing statement? </s><s>[INST] it is phone number [/INST] thanks, [customer name]. i'm checking your account now. it looks like you are on our [package name] package. the package comes with [package details]. is that correct? </s><s>[INST] yes that is correct [/INST] from the billing statement, the total for your last bill is [package price]. does this amount of the bill seem accurate to you? </s><s>[INST] no it does not [/INST] i apologize for this. is there anything else that i can do for you today? </s><s>[INST] no i do not think so [/INST] ok, i'll make a note of it. is there anything else i can help you with today? </s><s>[INST] no that will be all [/INST]
no that will be all
no that will be all
yes that is correct