<s>[INST] hi customer name here i'm having issues with my internet connection [/INST] hello [customer name], i apologize for the inconvenience caused. could you please tell me a bit more details about the issue you are facing? </s><s>[INST] yes i can't access the internet it's been out of service for a few days [/INST] i see, please allow me to check your service details. can you confirm your account name and package with me? </s><s>[INST] yes my account name is account name and my package is package name [/INST] thank you for the confirmation [customer name], in order to help you better, is there any other information you can provide us regarding this issue? </s><s>[INST] no that's all the information i have [/INST] i understand. please allow me a few minutes to check your issue with our technical team. do you have any other queries i could help you with? </s><s>[INST] no that's all i need [/INST] right away. thank you for your patience [customer name]. is there anything else i can help you with? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
yes my account name is account name and my package is package name