<s>[INST] greetings [/INST] hello, how can i help you? </s><s>[INST] i received an unexpected bill this month [/INST] i apologize for that. can you tell me [customer name] and [phone number] associated to the account please? </s><s>[INST] yes my name is customer name and my phone number is phone number [/INST] thank you [customer name]. could you tell me which package are you using so i can look into the account further? </s><s>[INST] i'm using the package name with package details [/INST] thank you. could you please wait while i check your account further? </s><s>[INST] yes i'll wait [/INST] alright. i see that your bill amount us due to extra usage of the [package name] package. the [package price] amount is for the extra services you have used. </s><s>[INST] i'm sorry i didn't mean to use the extra services [/INST] i understand. would you like to avail any discounts for the same? </s><s>[INST] yes please [/INST] i can provide a discounted rate of [discounted price] for the extra services. is there anything else i can help you with? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
no that's all thank you