<s>[INST] hi i'm having trouble with my internet customer name [/INST] hi there [customer name], i'm sorry to hear that. how can i help? </s><s>[INST] i'm not getting any internet connection [/INST] i see. can you tell me a bit more about what's happening? </s><s>[INST] my wifi shows up but when i try to connect it says it's an incorrect password [/INST] hmm, that is strange. can you give me a few minutes while i investigate this further? </s><s>[INST] sure [/INST] thank you for your patience. i've looked into this and it looks like you might need to reset your modem and then reset the password for your wifi connection. would you like me to walk you through how to do this? </s><s>[INST] yes please [/INST] no problem. first, you need to unplug the power cable to your modem. wait 30 seconds then plug it back in. you should see some lights flashing on your modem once they stop, try connecting to your wifi again. if it still doesn't work, try resetting the password for your wifi connection. do you need help with that too? </s><s>[INST] sure [/INST] okay, no problem. you can find instructions for resetting the password in your device's user manual. is there anything else i can do for you today [customer name]? </s><s>[INST] no that's all thanks [/INST]
no that's all thanks
no that's all thanks
sure