<s>[INST] greetings [/INST] hello there, how can i help you today? </s><s>[INST] i am calling to make a complaint about my package name bill [/INST] i understand, can you provide me with your [phone number] so i can reference your account? </s><s>[INST] yes it's phone number [/INST] thank you, [customer name]. can you tell me what your concern is? i'll do my best to help you. </s><s>[INST] i think the package price i'm being charged is too high i believed i signed up for the package details package but the bill shows i'm being charged the highest rate [/INST] i apologize for the inconvenience. let me take a look at your information and see what options i can offer you. </s><s>[INST] okay great [/INST] yes, after looking at your information i can see that we can switch you to the [package details] package for the same rate. is that something you'd be interested in? </s><s>[INST] that sounds great yes please do that [/INST] okay, i've gone ahead and updated your account. is there anything else i can help you with today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
i think the package price i'm being charged is too high i believed i signed up for the package details package but the bill shows i'm being charged the highest rate