<s>[INST] hi i have a complaint about my package name bill [/INST] i am sorry to hear that, can you please provide me with some details? </s><s>[INST] according to my bill i have been charged for package details that i didn't use this month [/INST] i see, let me take a look. could you please provide me with your [customer name] and [phone number]? </s><s>[INST] customer name phone number [/INST] thank you, i am taking a look at your bill now. can you confirm if you were charged [package price] for the [package name] this month? </s><s>[INST] yes that's correct [/INST] i apologize for the inconveniences. i can assure you that the amount will be refunded to you within the next 24 hours. is there anything else i may help you with? </s><s>[INST] no that's all for now thanks [/INST]
no that's all for now thanks
no that's all for now thanks
yes that's correct