<s>[INST] hello i'm customer name and i'm calling because i'm unhappy with my bill [/INST] hi [customer name], sorry to hear that. what is the issue you're having? </s><s>[INST] i'm being charged for a package name package i didn't sign up for [/INST] i understand. could you please provide your account number and [phone number] so i can take a look? </s><s>[INST] sure my account number is account number and my phone number is phone number [/INST] thanks for that. let me just take a look at your account for a few minutes. </s><s>[INST] sure go ahead [/INST] alright, i have located your account and it appears that you've been enrolled in the [package name] package without your consent. i can certainly help you with removing this default product and adjusting your bill accordingly. </s><s>[INST] that would be great how long will it take to do that [/INST] i can have this processed and reflected in your next bill. is there anything else i can help you with today? </s><s>[INST] no that's all thank you for your help [/INST] you're welcome. is there anything else i can do for you? </s><s>[INST] no i think that's all for now thank you [/INST]
no i think that's all for now thank you
no i think that's all for now thank you
i'm being charged for a package name package i didn't sign up for