<s>[INST] hello [/INST] hi [customer name], how can i help you? </s><s>[INST] i'm having trouble with my internet connection it doesn't seem to be working [/INST] i apologize for the inconvenience, please let me look into this for you. do you know what kind of package you have with us? </s><s>[INST] yes it's the package name [/INST] okay, [customer name], can you tell me any other details that may help me investigate this further? </s><s>[INST] i've already reset my router but it hasn't helped [/INST] alright, i'll have a look at the connection logs for your router and see what the issue might be. can you please hold for a couple minutes while i look into this? </s><s>[INST] sure take your time [/INST] thank you for understanding. i'm seeing that there was a brief issue with the connection earlier. i've sent a signal to your router to reset the connection, and it should work again now. is there anything else i can help you with today? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
yes it's the package name