<s>[INST] hi i'm customer name i'm calling to complain about my bill [/INST] hello [customer name], apologies for the inconvenience. could you tell me whats the issue? </s><s>[INST] i believe i'm being charged for the package name package i no longer use [/INST] i apologize for the charged. we can cancel that package for you and offer you a refund for it, if you'd like. </s><s>[INST] yes that would be great [/INST] certainly, i'll just need to confirm your [phone number] for security before we can proceed. </s><s>[INST] it's phone number [/INST] perfect, thank you [customer name]. i've cancelled the [package name] package and refunded it on your account. is there anything else i can do for you? </s><s>[INST] no thank you that's all [/INST]
no thank you that's all
no thank you that's all
no thank you that's all