<s>[INST] greetings [/INST] hello there, how can i help you? </s><s>[INST] i'm here to complain about my bill [/INST] i apologize for the inconvenience. could you please provide me with the [phone number] that is associated with this issue? </s><s>[INST] phone number [/INST] got it, could you please confirm if this is the [package name] package and the [package details]? </s><s>[INST] yes that's correct [/INST] okay, could you please let me know what the issue you have with the bill is? is the [package price] too high or is there something else that seems to be incorrect? </s><s>[INST] there seems to be an incorrect charge on my bill and i'm not sure why it's there [/INST] i definitely understand your concern. i'm sorry for the inconvenience. i'll go ahead and take a closer look into this for you. can i have a few minutes? </s><s>[INST] sure that's fine [/INST] thank you. i've taken a closer look into this issue and i've found that the charge was an incorrect one. i've removed the charge and applied a credit to your account. is there anything else i can help you with [customer name]? </s><s>[INST] no that should be it thanks for your help [/INST]
no that should be it thanks for your help
no that should be it thanks for your help
sure that's fine