<s>[INST] hello i'd like to lodge a complaint about my package name bill [/INST] hello [customer name], i'm sorry to hear that. what seems to be the problem? </s><s>[INST] i received a bill for package price for a package name package that i didn't sign up for [/INST] i apologize for the inconvenience this may have caused. let me take a look into this for you. could you please confirm your [phone number] for my records? </s><s>[INST] phone number that's correct [/INST] thank you. i can see that you were incorrectly billed for a [package name] package [package details] which you did not sign up for. i have cancelled the current billing cycle, refunded the amount and removed the package from your account. is there anything else i can help you with? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
i received a bill for package price for a package name package that i didn't sign up for