<s>[INST] greetings [/INST] hello, how can i help you? </s><s>[INST] i received an unexpected bill for my package name service could you please explain it to me [/INST] sure, i can explain it to you. could you please provide me with your [phone number] so i can access your account? </s><s>[INST] phone number [/INST] thank you. it looks like you were charged an additional fee this month because you exceeded your [package details]. your monthly [package name] plan includes [package details], but you used more than that which caused the additional fee this month. </s><s>[INST] can i get the additional fee waived [/INST] i understand that this additional fee is unexpected and i would be happy to see what i can do for you. i can try to waive the [package price] fee for this month and apply a discount to your bill going forward. would that be acceptable? </s><s>[INST] yeah that would be great [/INST] wonderful. i've taken care of that for you. is there anything else i can help you with today? </s><s>[INST] no that should be all thank you for your help [/INST]
no that should be all thank you for your help
no that should be all thank you for your help
yeah that would be great