<s>[INST] hello [/INST] hello, how may i help you? </s><s>[INST] i'm having issues with my internet connection [/INST] i apologize for the inconvenience you are experiencing. is there anything else i can help you with? </s><s>[INST] yes i would like to lodge a complaint about my internet connection [/INST] no problem. [customer name], can you tell me more about the issue you are experiencing with your internet connection? </s><s>[INST] i'm not getting any connection at all [/INST] unfortunately, i cannot confirm an outage in your area without a few details. can you provide me with your account number and the name of your package? </s><s>[INST] my account number is customer account number and i'm subscribed to package name package [/INST] thank you for providing us with the necessary details. allow me just to confirm that you have [package name] package. is that correct? </s><s>[INST] yes i have package name package [/INST] i'm sorry for the inconvenience you are having with your internet connection. i can confirm that there is an outage happening in your area. we are dealing with the situation, and you should be able to use your internet connection soon. is there anything else i can help you with? </s><s>[INST] no but thank you for your help [/INST]
no but thank you for your help
no but thank you for your help
yes i have package name package