<s>[INST] hello my internet isn't working customer name [/INST] good day, [customer name], i apologize for the trouble. can you please tell me which internet service it is that is having trouble? </s><s>[INST] yes i currently have package name [/INST] okay, that should be good to go. is that the only device having the issue or multiple? </s><s>[INST] no just one device [/INST] alright, we ll have to run a few tests to identify the problem. is this something you ve been having for a while or just began happening recently? </s><s>[INST] it just began happening today [/INST] could you please tell me which device you are using to connect to the internet? </s><s>[INST] it's a laptop [/INST] so we will start with a simple thing and ask you to restart your laptop and router, if possible. please wait for a few minutes and we will see if that resolves your issue. </s><s>[INST] ok i will do that and let you know [/INST] thanks. after that, if the issue still persists, please do let me know and we will explore other options to look into the issue further. </s><s>[INST] ok i will [/INST] is there anything else i can help you with today? </s><s>[INST] no that's all for now thank you for your help [/INST]
no that's all for now thank you for your help
no that's all for now thank you for your help
ok i will