<s>[INST] hi i need to make a complaint about my bill [/INST] i'm sorry to hear that [customer name]. how can i help you today? </s><s>[INST] i was overcharged for my package name package [/INST] i understand your concerns. can you please tell me what the discrepancy is? </s><s>[INST] the invoice i received for my package said i was charged package price when i was supposed to be charged package details [/INST] i'm sorry you had this experience. let me take a look into your account and see what i can do to resolve the issue. can you provide your [phone number] so i can look it up? </s><s>[INST] it's phone number thanks [/INST] i've looked into your account and it seems that the incorrect amount was charged. i will get the issue resolved and update you with the new balance amount. is there anything else i can help you with today? </s><s>[INST] no thank you [/INST]
no thank you
no thank you
i was overcharged for my package name package