<s>[INST] hi i'm having issues with my internet connection [/INST] hello [customer name], i'm sorry to hear that. what seems to be the problem? </s><s>[INST] my internet just stopped working [/INST] okay, let's see what we can do. could you please confirm your [package] package information and [phone number] phone number? </s><s>[INST] my package is package and my phone number is phone number [/INST] thank you for sharing the information. could you tell me when the internet stopped working? </s><s>[INST] it's been a few hours now [/INST] i understand. i'd suggest performing a few troubleshooting steps on your device and router first of all to ensure that the issue isn't originating from there. could you please try that and get back to me? </s><s>[INST] sure i'll give it a try [/INST] great, please let me know if that helps. is there anything else i can do to help you today? </s><s>[INST] no that should do it thanks [/INST]
no that should do it thanks
no that should do it thanks
hi i'm having issues with my internet connection