<s>[INST] hi i'm having trouble with my internet it won't connect can you help me [/INST] hi [customer name], i'm so sorry to hear that. could you please tell me what type of package do you have? </s><s>[INST] i have the infinity plan [/INST] thank you for providing that information. can you please tell me if anything changed on your network since the problem began? </s><s>[INST] nothing has changed [/INST] can you please check if your router is powered on, and if all the cables are connected properly? </s><s>[INST] yes i just did that [/INST] have you experienced the same issue previously? </s><s>[INST] no this is the first time [/INST] i'm sorry to hear that this is the first time you're experiencing this issue. i'll be more than happy to help you fix this. can i ask you a few questions to narrow down the problem? </s><s>[INST] yes definitely [/INST] great can you please try reconnecting to the wireless network? please let me know the results. </s><s>[INST] it worked thank you so much [/INST] you're welcome is there anything else i can help you with? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
it worked thank you so much