<s>[INST] hello i'm calling to complain about my bill can you help [/INST] hello, [customer name], of course, i can check what is going on with your bill. could you provide me with your [phone number], please? </s><s>[INST] phone number [/INST] thank you. let me take a look at your [package name] plan and check if everything is in order. could you tell me what is your concern about the bill? </s><s>[INST] i was expecting to pay package price but on my bill it says i need to pay more [/INST] i understand your concern. let me take a closer look at your plan and see what additional charges were added to your bill. can you please tell me the [package details] of your plan in case i need further information? </s><s>[INST] package details [/INST] thanks. let me see... i think i have an explanation for the additional charges. i will explain what is happening and see what we can do. is that okay? </s><s>[INST] yes that would be great [/INST] alright, i can see that the additional charges are due to extra services you activated after your last billing cycle. would you like me to help you cancel those services and apply the necessary refunds? </s><s>[INST] yes that would be great [/INST] wonderful i will go ahead and cancel the extra services for you. do you have any other questions i can help you with today? </s><s>[INST] no thank you that would be all [/INST] no problem at all is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
package details