<s>[INST] hi customer name i have no internet connection [/INST] hi [customer name], i'm sorry to hear that. have you tried restarting your modem recently? </s><s>[INST] yes i've tried restarting it several times but i'm still having the problem [/INST] ok, let's try some additional troubleshooting. please unplug your modem from the mains, wait for a few minutes and then plug in back in again. </s><s>[INST] i've done that still no connection [/INST] let me check your connection on our side. tell me, did you encounter this issue suddenly or has it been going on for a while? </s><s>[INST] it's been going on for a few weeks now [/INST] ok, [customer name], i'll investigate this further and work towards resolving the issue as soon as possible. is there anything else i can help you with? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
yes i've tried restarting it several times but i'm still having the problem