<s>[INST] hello i'm looking to raise a complaint about my bill [/INST] my apologies for the inconvenience. what seems to be the problem? </s><s>[INST] i'm not happy with some of the charges on my bill [/INST] i understand. can you tell me more about the charges that you're concerned about? </s><s>[INST] i was charged for package name but i never signed up for it [/INST] let me take a look at your account and see what's going on. can i get your [phone number] please? </s><s>[INST] phone number [/INST] thank you. give me a minute to pull up your account and check the details. </s><s>[INST] sure [/INST] i have checked your account and it seems like you were charged for a [package details] package. the package cost is [package price]. is this correct? </s><s>[INST] no i did not sign up for it [/INST] alright, do not worry about it. i will make sure to cancel the package for you and refund the amount. is there anything else i can help you with? </s><s>[INST] no that's all for now thank you for your help [/INST]
no that's all for now thank you for your help
no that's all for now thank you for your help
phone number