<s>[INST] hi i'm calling regarding an issue with my bill [/INST] hi there, i'm [customer service] here to help. what seems to be the issue? </s><s>[INST] i'm getting charged higher than usual for my package name plan [/INST] can you tell me when you first noticed the charges? is it within the past two months? </s><s>[INST] yes i noticed it within the past two months [/INST] i apologize for the inconvenience. can i get the [phone number] linked to the account, please? </s><s>[INST] phone number [/INST] thank you. i can see that the charges on the [package name] plan is [package price] per month. is that correct? </s><s>[INST] it used to be package price a month that's why i'm confused [/INST] i understand, let me take a closer look into this for you. can you tell me the [package details] please? </s><s>[INST] package details [/INST] thank you for the information. i'm sorry for the inconvenience caused. could you please confirm that this is the right package? </s><s>[INST] yes this is the right package [/INST] i regret the errors caused. i will update the plan and we will be able to resolve the issue at no extra cost to you. would you like anything else from us? </s><s>[INST] no that's it thank you [/INST]
no that's it thank you
no that's it thank you
no that's it thank you