<s>[INST] hi my internet isn't working [/INST] hi [customer name], sorry to hear that. may i know a bit more about the issue you're experiencing? </s><s>[INST] yes it's just not working even when i reboot the router [/INST] i understand. can you please try unplugging the router and plugging it back in? please keep me posted. </s><s>[INST] i did that but it still doesn't work [/INST] i apologize for the inconvenience. can you please let me know your network name and password so i can check the connection? </s><s>[INST] here it is network name and password [/INST] thank you. can you please try to reset the router while i take a look at your activity logs? </s><s>[INST] okay i'll do that [/INST] thank you. have you tried connecting to a different device such as a laptop or phone? </s><s>[INST] yes it does not work on any device [/INST] i understand your frustration. i'll need to schedule an appointment to get a technician to your home to check it out. is that okay with you? </s><s>[INST] yes that would be great [/INST] wonderful, i've scheduled an appointment for you for two days from now. is there anything else that i can help you with? </s><s>[INST] no that should be good [/INST]
no that should be good
no that should be good
yes that would be great