<s>[INST] i'm unable to access the internet [/INST] i apologize for the inconvenience, can you please try to restart the router? </s><s>[INST] i already tried restarting the router but it still doesn't work [/INST] i understand, in that case, let me first check the configuration for your account. can you please provide me with the account package name so i can take a look? </s><s>[INST] and my package name is xxx [/INST] thank you, i'm taking a look into this now, kindly wait for a few minutes. </s><s>[INST] sure [/INST] i've checked the configuration, and it seems that we have some network issue in the area. i'm going to send out a technician to take a closer look. meanwhile, can you please try to restart the router a few minutes after the technician arrives. </s><s>[INST] okay [/INST] i apologize again for the inconvenience, is there anything else i can help you with today? </s><s>[INST] no that is all [/INST]
no that is all
no that is all
and my package name is xxx