<s>[INST] hello i have no internet connection in my home [/INST] hi, i'm sorry to hear that. could you please tell me more about the issue that you are facing? </s><s>[INST] yes my internet has been down for a couple of days now [/INST] i see. is there a specific error code that you are receiving? </s><s>[INST] no i'm not receiving any error codes [/INST] alright. what type of device are you using to connect to the internet? </s><s>[INST] i'm using a desktop computer [/INST] okay. please check that the cables are plugged in properly and your wi fi is properly enabled on your device. </s><s>[INST] yes everything is plugged in correctly [/INST] in that case, i would suggest restarting the modem and router and then check the internet connection again. </s><s>[INST] i've tried that and it didn't help [/INST] i'm sorry to hear that. could you please provide me with the mac address of your device for further investigation? </s><s>[INST] here it is ____ ____ ____ [/INST] thank you for the information. i would suggest you to try resetting your router to factory settings. this should resolve the issue. </s><s>[INST] okay i'll try that [/INST] great. is there anything else i can help you with? </s><s>[INST] no that's it thank you for your help [/INST]
no that's it thank you for your help
no that's it thank you for your help
i'm using a desktop computer