<s>[INST] hi i have an issue with my package name bill [/INST] hi there, i'm sorry to hear that. what seems to be the problem? </s><s>[INST] it looks like i'm being charged more than i should be [/INST] i understand. could you please provide me with your [phone number] and [customer name] so that i can take a look? </s><s>[INST] sure the number is phone number and the name is customer name [/INST] i found your account information. can you please tell me more about the issue you experienced with your bill? </s><s>[INST] well i was expecting to be charged package price but i'm seeing a much higher amount on the bill [/INST] i understand your concern. would you like me to take a look at your account and verify the charges? </s><s>[INST] yes please [/INST] i'm looking into this for you now. can you please give me a few moments? </s><s>[INST] sure [/INST] alright, after reviewing your account information, it looks like due to the [package details] there is an additional charge that you weren't expecting. would you like me to explain the reason for the additional charge? </s><s>[INST] yes please [/INST] the additional charge is due to the [package details], which you are eligible for due to your [package name] package. is there anything else that i can help with today? </s><s>[INST] no that should be all thank you for your help [/INST]
no that should be all thank you for your help
no that should be all thank you for your help
no that should be all thank you for your help