<s>[INST] hello i'd like to report an issue with my bill [/INST] hi there, it's great to hear from you. what seems to be the problem with your bill? </s><s>[INST] i'm being charged for package name which i don't have [/INST] i see, i'm sorry that you have been charged for a service you are not receiving. can you tell me the [phone number] associated with this account so i can further investigate? </s><s>[INST] phone number [/INST] thanks. can you give me a moment while i check this out? </s><s>[INST] of course [/INST] thank you for your patience. i have confirmed that we have incorrectly charged your account for [package name]. we apologize for the inconvenience. i can go ahead and process a credit for [package price] to your account. </s><s>[INST] thank you very much that's great [/INST] you're welcome is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
i'm being charged for package name which i don't have