<s>[INST] hello i'm having issues with my internet [/INST] hi [customer name], i'm sorry to hear that. what kind of issues are you experiencing? </s><s>[INST] my internet isn't working and i can't access any websites [/INST] i apologize for the inconvenience, i'll do my best to help you solve the problem. could you please check your connection and make sure all the cables are plugged in securely? </s><s>[INST] yes i have checked and everything seems to be okay [/INST] i understand, have you tried resetting your modem and router? </s><s>[INST] yes i already reset them but the problem persists [/INST] let me have a look at that. can you please tell me your internet package so i can further investigate this issue? </s><s>[INST] i'm using package name package [/INST] alright, let me take a look. could you please hold for a couple of minutes while i investigate this issue? </s><s>[INST] sure [/INST] thank you for your patience. i'm sorry to inform you that there may be an issue with our network that is causing the problem. we are currently working on it and we will restore your service as soon as possible. is there anything else i can help you with? </s><s>[INST] no that's all thank you for your help [/INST]
no that's all thank you for your help
no that's all thank you for your help
hello i'm having issues with my internet