<s>[INST] hi i'm having an issue with my bill [/INST] hello [customer name], i apologize for any inconvenience. what is the problem you are experiencing? </s><s>[INST] i'm seeing a charge for a package that i didn't sign up for [/INST] thank you for letting me know. can you provide me with the [package name] for that package? </s><s>[INST] yes it's the package name [/INST] thanks for this information. could you provide me with a bit more details about the package, like [package details]? </s><s>[INST] the details are package details [/INST] great, let me take a look at our records. from what i can see, you were charged the [package price]. do you understand this charge? </s><s>[INST] no i don't understand why i was charged this much [/INST] i'm sorry you're unhappy with the charge. would you like me to look into possible ways of reducing it? </s><s>[INST] yes that would be great [/INST] no problem. i'll look into this and get back to you with an answer. is there anything else i can help you with today? </s><s>[INST] no that's all [/INST]
no that's all
no that's all
the details are package details