<s>[INST] i'd like to cancel my company name package [/INST] i'm sorry to hear that. is there anything we can do to change your mind? </s><s>[INST] no i've decided to cancel what's the process [/INST] we'll need to verify your identity and cancel your package. can you provide me with your [phone number] so i can start the process? </s><s>[INST] yes it's phone number how long will it take to cancel my package [/INST] the process should take no more than 24 hours. we'll send you a confirmation email once the cancellation has been completed. </s><s>[INST] okay thank you is there anything else i need to do [/INST] no, that should be all. thank you for being a [company name] customer. </s><s>[INST] you're welcome goodbye [/INST]
you're welcome goodbye
you're welcome goodbye
yes it's phone number how long will it take to cancel my package