<s>[INST] hi i'm having a problem with my billing [/INST] i'm sorry to hear that. what type of issue are you having? </s><s>[INST] i got charged package price for a package name but i don't think i ordered that package [/INST] i apologize for the inconvenience. let me take a look at your account. could you please provide me your [phone number]? </s><s>[INST] phone number [/INST] thank you. could you provide me with some more details regarding the [package name] package you were charged for? </s><s>[INST] it's supposed to include package details [/INST] thank you for the information. let me take a look into this further for you. can i please have your [customer name]? </s><s>[INST] customer name [/INST] thank you. please give me a few minutes while i look into this for you. i apologize for the inconvenience. based on what i was able to find, this charge seems to have been made in error. i will have this removed from your account. </s><s>[INST] thank you so much for looking into this [/INST] you're most welcome. is there anything else i can do for you today, [customer name]? </s><s>[INST] no that should be it [/INST]
no that should be it
no that should be it
thank you so much for looking into this