<s>[INST] hi i'm having an issue with my internet connection [/INST] hello, [customer name], i am sorry you are having this issue. how can i help you? </s><s>[INST] i can't seem to get my internet connection to work [/INST] i apologize for the inconvenience. have you already checked your modem and router for any signs of distress? </s><s>[INST] yes i have everything is properly connected and powered on [/INST] that's good. can you provide details about the issue so i can help you more efficiently? </s><s>[INST] i have tried rebooting several times but it does not seem to help [/INST] i understand. do you have a device connected to your modem or router? is it loading any webpages? </s><s>[INST] yes my laptop is connected but it can't load any pages [/INST] ok. can you provide me a bit of information about the service you are using? this can help in our troubleshooting process. </s><s>[INST] i'm currently using a package name package [/INST] thank you for the information. let me run some diagnostics on your device so i can detect any problems with your service. </s><s>[INST] ok that would be great [/INST] please wait for a few moments while i run the diagnostic. is there anything else i can assist you with? </s><s>[INST] no that is all thanks [/INST]
no that is all thanks
no that is all thanks
i'm currently using a package name package