<s>[INST] hello i am having issues in understanding my bill statement [/INST] hi, i understand, how can i assist you? </s><s>[INST] i had subscribed to package name with package details which should be priced at package price but i was charged an additional amount [/INST] i'm sorry to hear that. could you please confirm your [customer name] and [phone number] so that i can look into the matter? </s><s>[INST] yes my name is customer name and my number is phone number [/INST] i see the additional amount was charged due to a service fee, which is charged for extra services taken by you apart from what was included in your package. </s><s>[INST] but i did not use any additional services [/INST] i apologize for this discrepancy. i will make sure to look into it. can you let me know if there is anything else that i can help you with? </s><s>[INST] no that's it thank you [/INST] you're welcome. is there anything else i can do for you today? </s><s>[INST] no that's all thank you [/INST]
no that's all thank you
no that's all thank you
yes my name is customer name and my number is phone number