transformers tensorboard safetensors pegasus text2text-generation autotrain summarization dataset:autotrain-7t7rk-gfqs1/autotrain-data dataset:samsum license:mit autotrain_compatible endpoints_compatible region:us
---
datasets:
- autotrain-7t7rk-gfqs1/autotrain-data
- samsum
license: mit
pipeline_tag: summarization
tags:
- autotrain
- text2text-generation
widget:
- text: 'Customer: Hello, I''m having some issues with my debit card, and I was hoping
    you could help me out.


    Customer Service Agent: Of course, I''d be happy to assist you. I''m sorry to
    hear you''re experiencing problems with your debit card. Could you please provide
    me with your name and account information so I can look into this for you?


    Customer: Sure, my name is John Smith, and my account number is 123456789.


    Customer Service Agent: Thank you, John. I appreciate that. Now, can you please
    specify the issue you''re facing with your debit card?


    Customer: Well, I tried to make a purchase yesterday, and my card was declined.
    I know there should be sufficient funds in my account, so I''m not sure what the
    problem is.


    Customer Service Agent: I''m sorry to hear about the inconvenience, John. Let
    me check the recent transactions on your account and see if I can identify the
    issue. It might take a moment, so please bear with me.


    (Customer Service Agent reviews the account)


    Customer Service Agent: It looks like there was a temporary hold on your card
    due to a suspicious transaction. For security reasons, our system flagged it,
    and the card was temporarily deactivated. I apologize for any inconvenience this
    may have caused.


    Customer: Oh, I see. That makes sense. Can you help me reactivate my card, then?


    Customer Service Agent: Absolutely, John. To reactivate your card, I will need
    to verify some information for security purposes. Can you confirm the last four
    digits of your social security number and your date of birth?


    Customer: Sure, my last four digits are 5678, and my date of birth is January
    15, 1985.


    Customer Service Agent: Thank you, John. I''ve verified the information, and your
    card has been reactivated. You should be able to use it for transactions now.
    If you encounter any further issues, please don''t hesitate to contact us again.


    Customer: Great, thank you for your help. Is there anything else I need to do?


    Customer Service Agent: No, you should be all set now. If you have any more questions
    or concerns, feel free to reach out. We''re here to help. Have a great day, John!


    Customer: Thanks, you too. Goodbye!'
---

# Model Trained Using AutoTrain

This model is a fine-tuned version of [google/pegasus-cnn_dailymail](https://huggingface.co/google/pegasus-cnn_dailymail) on the samsum dataset.

- Problem type: Seq2Seq

## Validation Metrics
loss: 1.4270155429840088

rouge1: 46.4301

rouge2: 23.4668

rougeL: 37.0224

rougeLsum: 42.8893

gen_len: 35.9694

runtime: 467.0921

samples_per_second: 1.751

steps_per_second: 0.439

: 1.0