the more different you and I are, the less we will be able to identify with each other, and the more difficult it will to understand each other. If we can't see ourselves in another person at all—if his beliefs and background and reactions and emotions conflict too radically with our own—we often just withdraw the assumption that he is like us in any important way. That kind of dehumanization generally leads nowhere good.
Kathryn Schulz, Being Wrong: Adventures in the Margin of Error
empathy