By your practice of active listening, everyone involved benefits because you . . .•	are more engaged and engaging;•	demonstrate that you are interested in others and what they have to say;•	make others feel important, respected, understood, and appreciated; •	improve your memory and retention;•	affirm to others that you are an authentic, caring, and compassionate person;make a great first and last impression
Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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