To Become an Attentive Listener . . . •	Observe a person’s physical presence to see how their body language aligns with their message. •	Recognize what is being said on the surface.•	Engage your intuition to hear the meaning, purpose, and motivation behind their message. •	Be aware of your own internal responses and how you are feeling.•	Put yourself in their shoes to better understand their perspective.
Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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