People are far more revealing by the questions they ask than the answer they give. To get closer to understanding what is really on someone’s mind, answer their questions briefly so they ask follow-up questions. By their third question you’ll get a glimpse of their biggest fear or desire on the topic.
Kare Anderson, Mutuality Matters How You Can Create More Opportunity, Adventure & Friendship With Others
diversity, listening-to-others, trust-building, understanding-others, unlikely-allies