She turned around and said, "Is there anything I can do?"It was the only thing she could have said that he couldn't answer with anger, which frustrated Janner even more. If she had asked what was wrong, he would have hurled a perfectly sassy reply right back at her. If she had told him to cheer up, he would have grouched something about how cheery he'd be if he had played with puppies all day. If she had tried to be silly to cheer him up, he would have barked that he was sorry he wasn't in the mood for games.But "Is there anything I can do?" poured cool water on his fire. It told him that she cared. It told him that she saw he needed something, even if she didn't know what. It told him that she hurt with him.
Andrew Peterson, The Monster in the Hollows
anger, caring, communication, leeli-igby-wingfeather