If imagination is what enables us to conceive of and enjoy stories other than our own, and if empathy is the act of taking other people’s stories seriously, certainty deadens or destroys both qualities. When we are caught up in our own convictions, other people’s stories—which is to say, other people—cease to matter to us.
Kathryn Schulz, Being Wrong: Adventures in the Margin of Error
certainty, empathy, imagination, story