Write like you speak with the 'rhythms of human speech,' as William Zinsser said, and in as few words as possible. Use action verbs to carry water.
Sandra E. Lamb
apology, application, business, edit, email, etiquette, forgiveness, grammar, interview, letters, memos, negotiation, presentation, proposal, report, resume, revise, rewrite, sales-tips, speech, style, success, thank-you, usage, words, writing