b'Customer Service Resume Template\nRoger Martin\n87, La Martiniere\nKingsway\nLeicestershire\nTel.No.123-456-7890\nEmail:martin_r@ymail.com\nCareer Objective: To excel in this direction to ensure my customers attain maximum\nsatisfaction.\nSummary of Qualifications\n\xef\x82\xb7\n\nDemonstrated leadership quality with ability to interact with people at all levels;\n\n\xef\x82\xb7\n\nExcellent communication skills\n\n\xef\x82\xb7\n\nGive a patient hearing to public\xe2\x80\x99s grievances with attitude to address them effectively.\n\nCareer Experience/Job History\n2008 \xe2\x80\x93 2009 \xe2\x80\x93 an International Call Centre\n\xef\x82\xb7\n\nTrainee customer relation representative and was trained in public speaking, telephone\netiquette, direct interaction with persons posing as clients;\n\n\xef\x82\xb7\n\nCustomer Relation Representative in the call center to attend to customers\xe2\x80\x99 queries,\nresolving their complaints, give a patient hearing and meeting their requirements, reminding\nclients against their alerts requests for any payments, etc.\n\n2009 \xe2\x80\x93 To date \xe2\x80\x93 a private telecommunication organization\n\xef\x82\xb7\n\nCustomer Service Executive to look after customers\xe2\x80\x99 enquiries and complaints received\nthrough emails and over phones and attending to the same;\n\n\xef\x82\xb7\n\nProvide quotes for any specific enquiry/requirement to the clients and follow up with them to\nclose the deal, arranging and supervising installation and commissioning;\n\nEducation\n2004-2007 \xe2\x80\x93 Ireland University\n\xef\x82\xb7\n\nBachelor\xe2\x80\x99s Degree in Social Work & Human Welfare with 79% aggregate;\n\n2007-2008\xe2\x80\x93 Distance Education department, Ireland University.\n\n\x0c\xef\x82\xb7\n\nPost-Graduate Diploma in Business Management & Client Relationship with 86%\naggregate.\n\nReference can be provided, if required, at the time of interview.'