b"Training and Development Manager Resume\nAMY SMITH\n123 Main Street \xe2\x80\xa2 Atlanta, Georgia \xe2\x80\xa2 30339\nHome: (555) 555-1234, Cell: (555) 555-1235 asmith@sample~resume.com\n\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\nObjective: Seek the Position of Training and Development Manager\nSUMMARY: Top notch Training and Development Manager with great background in providing\nleadership and managing the implementation of Company's Learning Development strategy;\nsetting up a 'One Stop Shop' Training and Development systems and processes in the HR and\nTraining Team to liaise and work in partnership with Training and Development providers,\nmanagers and staff who require Training and Development support.\nSummary of Qualifications\n\xef\x82\xb7 More that eight years experience.\n\xef\x82\xb7 Excellent presentation, interpersonal, verbal & written communication, and listening\nskills.\n\xef\x82\xb7 Strong relationship building, influencing, and customer service skills.\n\xef\x82\xb7 Exceptionally organized with great ability to multi-task.\n\xef\x82\xb7 Uncommon ability to meet deadlines for multiple simultaneous projects, and work well\nunder pressure.\n\xef\x82\xb7 Strong project management skills.\n\xef\x82\xb7 Profound computer skills.\n\xef\x82\xb7 Uncommon ability to work independently, and within a team environment.\n\xef\x82\xb7 In-depth knowledge of the securities and financial services industries (possess\nknowledge of industry courses such as CSC and PFP).\n\xef\x82\xb7 Immense ability to speak Spanish as a foreign language.\nProfessional Experience\nUniversals HrealthCare Company, Minneapolis\n2002 - Present\nTraining & Development Manager\n\xef\x82\xb7 Develop in conjunction with the HR Lead a Trust Learning and Development Strategy\nLead on developing, implementing and monitoring a trust wide Development Review\nidentified within Trust Learning and Development Strategy, developing a culture that\nensures all staff have appraisals and PDP Lead on and implement the Knowledge, Skills\nFramework (KSF) across all staff groups across the PCT.\n\xef\x82\xb7 Develop the use of alternative learning methods in practice such as coaching, e learning,\nclinical supervisor, shadowing to support the workforce development benchmark.\n\xef\x82\xb7 Design and deliver programs of HR related training e.g. appraisal/ appraise/ recruitment\nand selection/ managing poor performance/ Customer Care/ Induction Where appropriate\n\n\x0c\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\noffer such training external companies for example within Practice based commissioning,\nLead on reviewing current mandatory training across the organization.\nIntroduce quality control mechanisms within training that eliminates poor attendance.\nIdentify and implement a suitable database that ensures accurate record and report\nfunctionality.\nMonitor contracts with external providers of mandatory training and ensure fit for purpose\nand value for money.\nSet up and monitor a Training and Development database of mentors (nursing), as per\nthe mandatory NMC requirements\nManage training administrator Act as facilitator for workshops across the organization\nwhere appropriate.\nUse existing Personal Development Plan/appraisal system to inform the commissioning\nof Training and Development to meet the workforce development plans and local delivery\nplan.\n\nUniversals HealthCare Company, Minneapolis\n2000 - 2002\nAssistant Training & Development Manager\n\xef\x82\xb7 Managed the delivery of all current training and development offerings for the SC and\nGRM audience.\n\xef\x82\xb7 Participated in conducting needs analysis and worked with subject matter experts to\ndevelop customized training programs to meet identified needs.\n\xef\x82\xb7 Managed Company's Learning Centre - ensuring updates, enhancements, and other\nimprovements to the systems were kept current.\n\xef\x82\xb7 Worked with Global Performance & Learning Office and other departments as required,\noptimizing system capability to meet the needs of the SC/GRM client groups.\n\xef\x82\xb7 Developed and delivered appropriate marketing and communications to encourage\neffective use of the system.\n\xef\x82\xb7 Developed and provided quarterly reporting on training and development metrics,\nincluding number of courses, participant profiles and evaluation results, to business line\nclients.\n\xef\x82\xb7 Ensured evaluations were conducted on all training and development programs in line\nwith the approved evaluation strategy.\n\xef\x82\xb7 Provided evaluation summaries to the facilitators in a timely manner.\n\xef\x82\xb7 Provided feedback to client groups and managers about training and development\nprograms on a quarterly basis.\n\nUniversals HealthCare Company, Minneapolis\n1998 - 2000\nTraining & Development Management Trainee\n\xef\x82\xb7 Identified training and development needs within an organization through job analysis,\nappraisal schemes and regular consultation with business managers.\n\n\x0c\xef\x82\xb7 Designed and developed training and development programs based on both the\norganization's and the individual's needs.\n\xef\x82\xb7 Considered the costs of planned programs and kept within budgets.\n\xef\x82\xb7 Worked in a team to produce programs that were satisfactory to all relevant parties in the\norganization, such as line managers, accountants and senior managers at board level.\n\xef\x82\xb7 Developed effective induction programs.\n\xef\x82\xb7 Conducted appraisals.\n\xef\x82\xb7 Devised individual learning plans.\n\xef\x82\xb7 Produced training materials for in-house courses.\n\xef\x82\xb7 Assisted in managing the delivery of training and development programs.\n\xef\x82\xb7 Ensured that statutory training requirements were met.\n\xef\x82\xb7 Evaluated training and development programs.\n\xef\x82\xb7 Helped line managers and trainers to solve specific training problems, both on a one-toone basis and in groups.\n\nEducation\nBachelor's Degree in Industrial Relations\nUniversity of New York (1998)"