b'1320 S. White Oak Drive\nWaukegan, IL 60085\npaul@lawhead.info\n847-249-2233\n\nPaul H. Lawhead\nCOVER LETTER:\nJuly 11, 2018\n\nDear Hiring Manager or Recruiter:\nPlease review the enclosed resume in connection with your open position. I believe you will find the\nqualifications, experience, and background you are looking for.\nAs the r\xc3\xa9sum\xc3\xa9 details, the focus of my expertise and professional experience is in business analysis,\nwith extensive related experience in program coordination, project management, technical\ncommunications, and information technology management. I am not a developer or a DBA.\nFor your convenience, the following links (in combination with the control key) will take you directly to\nthe designated sections:\nObjective\nProfessional Highlights\nPosition History\nRecent Project Experience\nSoftware Experience\nEducational Background\nPersonal\n\nIf you would like to talk, please contact me at the email address above. I would welcome the\nopportunity to discuss how I can help achieve your or your client\xe2\x80\x99s organizational objectives. And a\nsincere thank you for your consideration!\nSincerely,\n\nPaul H. Lawhead\nEnclosure: R\xc3\xa9sum\xc3\xa9\n\nSEARCH KEYWORDS: PROJECT MANAGEMENT, PROJECT MANAGER, PROGRAM COORINATOR, PROGRAM COORDINATION, VIGNETTE ANALYST VIGNETTE BSA CMS ECM WCM UML RUP\nPMP SDLC SMC IT SDLC SYSTEM DEVELOPMENT LIFE CYCLE, HAREPLEX, LIVE REORG, FORMATION, PEOPLESOFT, ORAPPS, BAAN, SAP, J.D. EDWARDS, STAT!, FOGLIGHT, QUEST\nCENTRAL, DATABASIC II, JCLFLOW, JCLAUDIT, TEST/IMS, FRONTPAGE, PHOTOSHOP, PHOTO EDITOR, ADOBE ACROBAT, PRIMAVERA, ACT!, GOLDMINE, OUTLOOK, OPTIMIZER, EARL,\nSCM, ESCM, SCP, SCE, APS, BI, OLAP, DW, ETL, RDBMS, ETL, TMS, ERP, APICS, CPIM, CIRM, UNIX, 4GL, DB2, WINDOWS 95, WINDOWS 98, WINDOWS NT, PC, LAN, CLIENT SERVER, MIDRANGE, AS400, IBM MAINFRAME, WEB, SOFTWARE, SYSTEMS, INTERNET, AEROSPACE, ESUPPLY CHAIN, E-SUPPLY-CHAIN, SUPPLY CHAIN MANAGEMENT, SUPPLY CHAIN PLANNING,\nSUPPLY CHAIN EXECUTION, B2B, EBUSINESS INFRASTRUCTURE, E-BUSINESS, ELECTRONIC BUSINESS, ECOMMERCE INFRASTRUCTURE, E-COMMERCE, ELECTRONIC COMMERCE,\nADVANCED PLANNING AND SCHEDULING, DATA WAREHOUSE, BUSINESS INTELLIGENCE, DECISION SUPPORT, DSS, CUSTOMER RESOURCE MANAGEMENT, CRM, ENTERPRISE\nAPPLICATION INTEGRATION, EAI, HIGH AVAILABILITY, MANUFACTURING, MANUFACTURER, DISTRIBUTION, TRANSPORTATION, LOGISTICS, BANKING, FINANCIAL, INSURANCE, UTILITY,\nRETAIL, FORTUNE 100, FORTUNE 500, FORTUNE 1000, SAP R/3, ORACLE, BAAN, PEOPLESOFT, J. D. EDWARDS, DATABASE TOOLS, CLIENT SERVER, ACCOUNT EXECUTIVE, ACCOUNT\nMANAGER, ACCOUNT MANAGEMENT, SALES REPRESENTATIVE, SENIOR DISTRICT SALES MANAGER, BUSINESS DEVELOPMENT MANAGER, BDM, ALLIANCE MANAGER, ALLIANCE\nMANAGMENT, CHANNELS MANAGER, CHANNELS MANAGEMENT, PARTNER MANAGER, PARTNER MANAGEMENT, PROJECT MANAGEMENT, CONSULTANT, CONSULTING, MANAGE, SALES\nMANAGEMENT, DIRECTOR OF MARKETING, MARKETING DIRECTOR, CEO, CIO, CFO, C-LEVEL, VP, VICE PRESIDENT, PROVEN TRACK RECORD OF SUCCESS, INTEGRITY, QUOTA\nPERFORMANCE, COMMITMENT, AGGRESSIVE, DISCIPLINED, ORGANIZED, PERSEVERING, PROACTIVE, DEDICATED, ARTICULATE, DEPENDABLE, RELIABLE, CLOSE, CLOSED, TOP,\nTOPGUN, SUPERIOR, EXCELLED, EXCELLENT, EXCEEDED, MOTIVATED, PROFESSIONAL, CREATED, VISIONARY SELLING, SOLUTION SELLING, STRATEGIC SELLING, PRESENTATION,\nPRESALES, COMMUNICATION, ORGANIZATION, QUALIFY, QUALIFIED, QUALIFICATION, NEEDS ANALYSIS, POWER POINT, OFFICE, WORD, EXCEL, OUTLOOK, ACT!, GOLDMINE, CONTACT\nMANAGEMENT, PDA, UNIX, LINUX, WINDOWS NT, WINDOWS 2000, PALM OS, WIRELESS HANDHELD PDA SOFTWARE, STABLE CAREER POSITION ORACLE DBA TOOLS, TEAM BUILDING,\nMENTORING, WIRELESS SOFTWARE, PALM OS, COMPUTER ASSOCIATES, WEBPLAN, QUEST SOFTWARE, POCKETDBA, EXPAND BEYOND CORPORATION, CERIDIAN, COMDATA ROTEC,\nRED BRICK SYSTEMS, OBERON SOFTWARE, CONSUMER SYSTEMS.MASTERS DEGREE, ANALYSIS, RESEARCH, ORGANIZATION, MANAGEMENT, COMMUNICATION, PRESENTATION,\nPROJECTS, PERSUASION, BUSINESS ANALYSIS RESEARCH, PROCESS REVIEWS, NEEDS ANALYSES, STRUCTURED INTERVIEWS, USER SURVEYS, SYSTEM EVALUATIONS, FUNCTIONAL\nREQUIREMENTS DEFINITION, PRODUCT COMPARISONS, LITERATURE ASSESSMENTS, MEDICAL RESEARCH, ABSTRACTS, INTERPRETED & APPLIED GOVERNMENT REGS, DETERMINED\nELIGIBILITY & ENTITLEMENT, TECHNICAL WRITING, TECHNICAL WRITER, EDITOR, EDITING, SPECIFICATIONS, SOLUTION PROPOSALS, PRODUCT EVALUATIONS, RFP\xe2\x80\x99S, SYSTEM\nDOCUMENTATION, PL/SQL SCM INTEGRATION & DATAMART ETL MANUALS, USER GUIDES, EDITING, REWRITES, ENHANCEMENT OF GRAMMAR, RHETORIC, LOGIC, CLARITY, FIGURES OF\nSPEECH, BUSINESS WRITING, REPORTS, STUDIES, LETTERS, ANALYSES, APPLICATIONS, SUMMARIES, SOP\xe2\x80\x99S, SALES WRITING: PROPOSALS, PATTERN LETTERS, PRESENTATIONS,\nPROJECTS, PROCESS DOCS, ROI\xe2\x80\x99S, MARKETING COMMUNICATIONS: PROMOS, PLANS, SURVEYS, CAMPAIGNS, ADVERTISING, MAILINGS, CONSULTING & PROJECT MANAGEMENT,\nPROPOSED & IMPLEMENTED BUSINESS PROJECTS & PROCESSES, COORDINATED RESOURCES, DEVELOPED & OVERSAW TECHNICAL SOLUTIONS & INITIATIVES, DEFINED SEQUENCES\nOF EVENTS, END USER SUPPORT, INSTALLATION, MAINTENANCE, UPGRADE, TROUBLESHOOTING, MULTIPLE PLATFORMS, SYSTEMS, PRODUCTS, SOLUTIONS, ESCM, B2B, APS, ETL, BI,\nDATA WAREHOUSE, WIRELESS, DATABASE, EAI, ERP, LEADERSHIP, PERSUASION, MANAGEMENT, DESIGNED TEAM STRATEGIES, COORDINATED TIMETABLES, BUDGETED, HIRED,\nACCOUNT MANAGEMENT, RELATIONSHIPS; RESOLVED ISSUES, SALES, CRITICAL BUSINESS CHALLENGES, PROPOSED SOLUTIONS, CLOSED MAJOR DEALS, PERSUASION, SELLING,\nMARKETING, PRESENTATION, OVERCOMING OBJECTIONS, WON AGREEMENTS, GOVERNMENT, ADJUDICATED FEDERAL CLAIMS, AUTHORIZED BENEFITS, MANAGED OFFICE CLINIC,\nPUBLIC RELATIONS, REPRESENTED COMPANIES & AGENCY, MANAGED RELATIONSHIPS , COGNOS, INFORMATICA, HEALTHCARE, PHARMACEUTICAL, BUSINESS ANALYST, BUSINESS\nANALYSIS,, REGULATORY COMPLIANCE, SCIENTIFIC OR CLINIBUSINESS PROCESS TRACEABILITY MATRIX TRACE MATRIX TEST CASE PREPARATION TEST CASE EXECUTION, PRODUCT\nCOMPARISONS, STRATEGIC PLANNING, KEY RELATIONSHIPS, SAMETIME, LIVE MEETING, NET MEETING, LOTUS NOTES, CRM, BUSINESS SYSTEMS ANALYST, BUSINESS SOLUTION\nANALYST, BSA, DELIVERABLES, CLINICAL TRIAL MANAGEMENT, ROUTING AND SCHEDULING, PMO ANALYST, MS PROJECT SERVER, DOCUMENTUM, EROOM, E-ROOM, ORGANIZATIONAL\nSKILLS, VISIO, HONORABLY DISCHARED VIETNAM ERA VETERAN, FRAMEMAKER, ROBOHELP, SOX, SARBANES-OXLEY, IT LEADERSHIP, INFRASTRUCTURE, CROSS-FUNCTIONAL, MINIMAL\nSUPERVISION, AUTONOMOUS, REMOTE VIRTUAL OFFICE, AUTOMOBILE, AVIATION, CHEMICALS, ENERGY, INTERNET, REAL ESTATE, RETAIL, SMALL BUSINESS, TRANSPORTATION,\nTRAVEL, UTILITIES, INSTRUCTIONAL, ABAP, LEGACY, LINUX, BPM, CONSULTING, 21 CRF 210 211, CUSTOM, FDA REGULATED ENVIRONMENT, SEQUENCES OF EVENTS, OPTION ANALYSIS,\nMANAGEMENT PRESENTATIONS, MEDICAL LABORATORY RESEARCH, RFP, DESIGN SPECIFICATIONS\n\n\x0cPaul H. Lawhead, Page 1, paul@lawhead.info\nAL ENVIRONMENT, CONTRACT ADMINISTRATION, CONTRACT MANAGEMENT,\n\n2018-07-11\n\nNEGOTIATED SOFTWARE\n\nPAUL H. LAWHEAD\n1320 S. White Oak Drive, Waukegan, IL 60085\n\nwww.lawhead.info/bsa-pm.doc paul@lawhead.info\n\n847-249-2233\n\nOBJECTIVE\nOPPORTUNITY requiring\n\nextensive successful senior level business and IT experience, together with proven\naccomplishments and strong skills in business analysis, program coordination, project management, and\ntechnical management and communications. Local (Chicago-Milwaukee) and C2C situations preferred.\n\nPROFESSIONAL HIGHLIGHTS\nBUSINESS ANALYSIS & RESEARCH (20 YEARS):\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\nLED BSA TEAM IN GATHERING & DOCUMENTING REQUIREMENTS & MANAGING USER ACCEPTANCE; ASSIGNED TASKS\nWROTE OR EDITED MULTIPLE DOCUMENTS, INCLUDING URS, BRS, FRS, REPORTS, PLANS, PROPOSALS, & PROTOCOLS\nSERVED AS LIAISON BETWEEN IT AND BUSINESS CLIENT IN CRITICAL, HIGH-VISIBILITY PHARMA IMPLEMENTATION\nCONDUCTED NEEDS ANALYSES, STRUCTURED INTERVIEWS, USER SURVEYS, SYSTEM EVALUATIONS, PROCESS REVIEWS\nGATHERED & ANALYZED REQUIREMENTS; DEVELOPED & PROPOSED SOLUTIONS; CALCULATED RETURN ON INVESTMENT\nDEFINED & DEVELOPED USE CASES & SPECIFICATIONS, MAPPED PROCESSES & REQUIREMENTS, USED UML, RUP\nPRODUCED CRITICAL ISSUE EVALUATIONS, IMPACT ANALYSES, PRODUCT EVALUATIONS, COMPETITIVE COMPARISONS\nANALYZED BUSINESS CHALLENGES, IDENTIFIED BUSINESS PROBLEMS, EVALUATED IMPACT, PROPOSED SOLUTIONS\n\nPROJECT M ANAGEMENT & PROGRAM COORDINATION (12 YEARS):\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\nMANAGED, COORDINATED, & IMPLEMENTED IT & BUSINESS PROJECTS, PROCESSES, INITIATIVES, & PROGRAMS\nANALYZED CLIENT REQUIREMENTS, PRIORITIZED TASKS, IDENTIFIED DEPENDENCIES, DESIGNED SOLUTIONS\nDEFINED SCOPE, ESTABLISHED BUDGET, DEVELOPED TIMELINE, SCHEDULED DELIVERABLES, WROTE CHARTERS\nBUILT TEAMS, DEFINED ROLES, MANAGED RESOURCES, COORDINATED MEETINGS, EVALUATED RISKS & ISSUES\nFACILITATED TEAM COLLABORATION & FOSTERED COMMUNICATION; CREATED AND MANAGED ACTION ITEM DATABASES\nCOORDINATED CRITICAL ACTIVITIES, MANAGED ENGAGEMENTS & EXPECTATIONS, SECURED TIME-CRITICAL APPROVALS\nFUNCTIONED AS INTERFACE TO USERS & STAKEHOLDERS; OVERSAW RELEASES & UPDATES; REPORTED STATUS\nDEVELOPED PLANS, MANAGED & ADMINISTERED PROJECTS, COORDINATED IT PROGRAMS, DELIVERED RESULTS\n\nCOMMUNICATIONS (20 YEARS):\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\nTECHNICAL W RITING: SPECIFICATIONS, SOLUTION PROPOSALS, PRODUCT EVALUATIONS & COMPARISONS, RFP\xe2\x80\x99S\nSYSTEM DOCUMENTATION: PL/SQL SCM INTEGRATION & DATAMART ETL MANUALS, USER & INSTALL GUIDES\nCLINICAL REPORTING: W ROTE PUBLISHED SCIENTIFIC STUDY, CLINICAL CONTACT NOTES, MEDICAL EVALUATIONS\nEDITING: REWRITES, ENHANCEMENT OF GRAMMAR, RHETORIC, LOGIC, CLARITY, ILLUSTRATIONS, FIGURES OF SPEECH\nBUSINESS W RITING: REPORTS, RESEARCH, STUDIES, LETTERS, ANALYSES, APPLICATIONS, SUMMARIES, SOP\xe2\x80\x99S\nSALES & MARKETING COMMUNICATIONS: PROMOS, CAMPAIGNS, NEWSLETTERS, PROPOSALS, PRESENTATIONS\n\nINFORMATION TECHNOLOGY (20 YEARS):\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\nAPPLICATIONS: ESCM, B2B, APS, ETL, BI, DATA W AREHOUSE, DATABASE, ERP, MRP, REPORTING, FINANCIAL\nMODELING, CRM/CONTACT MGMT, TRANSPORTATION, HIGH AVAILABILITY, PROJECT MGMT; HP PPM\nTOOLS: DEVELOPER, DBA, SCHEMA, INSTANCE, DBMS, CHANGE MGMT, LIBRARY MGMT, JCL, IMS, VSS\nTECHNOLOGIES: OLAP, OLTP, W IRELESS, RAD, 4GL, EAI, GPS, ZIP, SQL, TCP/IP, HTML\nVENDORS: MICROSOFT, ORACLE, COMPUTER ASSOCIATES, QUEST, MANUGISTICS, INFORMATICA, COGNOS,\nRED BRICK, INFORMIX, IBM, W EBPLAN, VIGNETTE, VBIS, METASYS, CERIDIAN, SAP, PEOPLESOFT, JDE, HPQC\nPLATFORMS: UNIX, W INTEL 98/ME/XP/NT/2000, MS-DOS, AIX, OS/MVS, DOS/VSE, CICS, VM, PALM\nDBMS: ORACLE, DB2/UDB, IMS, ACCESS, INFORMIX, DATACOM/DB, UNIVERSE, LOTUS NOTES\nINDUSTRIES: AEROSPACE, AUTOMOTIVE, BANKING, BIOMEDICAL, COMMUNICATIONS, CONSUMER PACKAGED GOODS,\nDISTRIBUTION, ELECTRONICS, EDUCATION, FINANCE, GOVERNMENT, HEALTHCARE, HITECH, HOSPITALITY, INSURANCE,\nLOGISTICS, MANUFACTURING, MILITARY, PHARMACEUTICAL, RETAIL, SOFTWARE, TELECOMMUNICATIONS, UTILITIES\n\n\x0cPaul H. Lawhead, Page 2, paul@lawhead.info\n\n2018-07-11\n\nBUSINESS DEVELOPMENT & M ANAGEMENT (20 YEARS):\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\xef\x82\xa8\n\nMANAGEMENT: DESIGNED TEAM STRATEGIES, COORDINATED TIMETABLES, BUDGETED, HIRED, MANAGED VENDORS, CLINIC\nACCOUNT MANAGEMENT: STRATEGIZED & SERVICED KEY CLIENTS, TERRITORIES, & RELATIONSHIPS; RESOLVED ISSUES\nSALES: IDENTIFIED CRITICAL BUSINESS CHALLENGES, PROPOSED SOLUTIONS, CLOSED MAJOR DEALS, SET RECORDS\nPERSUASION: SOLD & MARKETED INFORMATION TECHNOLOGY, OVERCAME OBJECTIONS, WON AGREEMENTS\nGOVERNMENT: DETERMINED COMPLIANCE WITH FEDERAL REGULATIONS, ADJUDICATED CLAIMS, AUTHORIZED BENEFITS\nPUBLIC RELATIONS: REPRESENTED COMPANIES & AGENCY; MANAGED RELATIONSHIPS; WORKED TRADE SHOWS\nTEAM BUILDING: LED NUMEROUS AD HOC AND PERMANENT TEAMS, MENTORED, COORDINATED COMMUNICATIONS\nNEGOTIATION: FORGED AGREEMENTS AND CONTRACTS WITH MULTIPLE PARTIES, CLOSED LICENSE AGREEMENTS\nEXTENSIVE TRACK RECORD WITH BLUE RIBBON CLIENTS CONTACTING ALL FUNCTIONS, ROLES, AND MGMT LEVELS\n\nPOSITION HISTORY\nConsultant / Planning Analyst, ECM Release Calendar\nConsultant / Lead Analyst, Program Coordinator, Project Mgr\nConsultant / Analyst\nConsultant / Analyst\nConsultant / Manager\nEnterprise & Key Account Sales\nSenior Business Solution Analyst\nBusiness Solution Analyst\nMarketing Director\n\nMotorola (Global Solution Resources)\nAbbott Laboratories (NextGen)\nHoughton Mifflin Riverside Publishing (Adecco)\nAbbott Laboratories\nGlobal Solution Resources\nPocketDBA / Quest Software / Webplan\nRed Brick Systems / Oberon\nCeridian\nGlobal & Consumer Systems\n\n2008-pres\n2006-2007.\n2005-2006.\n2003-2005\n2001-pres.\n1999-2001\n1997-1998\n1995-1997\n1989-1994\n\nRECENT PROJECT EXPERIENCE\nEstimation & Planning Analysis: Drove Vignette ECM/WCM release calendar for upgrades and enhancements to\ninternational website/portal content management system for Fortune 100 global communications leader. Chaired weekly IT\nmeetings to evaluate and estimate LOEs for business change requests. Managed communications between IT and business.\nProduced specifications. Responsible for scope lockdown and requirements definition and approval. (Motorola, 2008)\nBusiness Analysis: Led Business Analysis Team in gathering and documenting requirements, writing specifications,\ndeveloping test protocols, and managing user acceptance in critical, high-visibility clinical trial management system\nimplementation in validated environment. Assigned tasks. Met deadlines. Evaluated performance. Screened, interviewed,\nand selected candidates. Wrote or edited URS, BRS, FRS, Field Guides, test data, UAT plans, UAT protocols, UAT Reports,\nprocess maps, presentations, agendas, minutes, memoranda. Secured time-critical business approvals. Developed,\nanalyzed, managed change log of enhancement requests. Created automated reporting tool. Served as liaison between IT\nand business client. (Abbott Labs, 2006-2007) Gathered requirements for application development. Defined and\ndocumented use cases, UC models, elaboration. Corrected and approved QA test cases. Performed hundreds of needs\nanalyses and operational assessments, defining scope, cost, and ramifications of critical business challenges. Conducted\nconference calls, presentations, demonstrations, negotiations. Hired / managed resources. (Multiple companies,1985-2009)\nProject Management & Program Coordination: Planned and managed projects, including application decommissioning and\ndata archiving. Estimated task effort & duration. Administered MS-Project. Created and managed core team, program, and\nproject databases of action items, issues, and risks. Coordinated team meetings. Facilitated collaboration via setup and\nmanagement of eRoom forums. Supported IT and business managers and Implementation Leads at Fortune 100 healthcare\ngiant in supervising, administering, and executing multi-million dollar application development and migration project.\nCoordinated staff activity for IT Program Manager in comprehensive IT integration of new subsidiary. Prepared regular PMO\nreports to upper management, summarizing activity, status, issues, and risks for multiple projects. (Abbott Labs, 2006-2007)\neCommerce: Gathered and assessed business requirements. Created, administered, and compiled extensive user survey.\nEvaluated user needs in online ordering, event registration, email marketing, content management, web analytics, site\npromotion. Wrote and refined specification. Developed functional decomposition and costing scenarios. Researched vendor\nsolutions. Assessed buy vs. build options. Chaired planning meetings. Planned implementation including SAP integration\nof detailed eCommerce requirements & web portal functionality at major educational publisher.(Houghton-Mifflin,2005-2006)\nData Warehouse: Designed documentation plan and autonomously executed development of 30-manual technical description\nproject for Cognos and Informatica data warehouse integrating worldwide sales and operational data for Fortune 100 pharma\ngiant. Infused technical documents with relevant business context and logic. (Abbott Laboratories, 2003-2004)\nSCM Procurement: Managed ad hoc team working with major aerospace company in helping streamline complex supply\nchain with updated e-supply chain software solution. Interviewed key stake-holders and subject matter experts involved in\nprocess on both business and IT sides to evaluate and advance acquisition process. Developed extensive and detailed\nanalysis contrasting features and functions of alternative solutions. Proposed customized configuration of packaged software\nwith essential custom modifications, negotiating favorable vendor terms for new module development. Implementation\nresulted in substantial cost reductions and performance improvements. (Webplan/Smith\xe2\x80\x99s Technologies, 1999)\n\n\x0cPaul H. Lawhead, Page 3, paul@lawhead.info\n\n2018-07-11\n\nSupply Chain Management: Created system design SDLC documentation for massive worldwide SCM system. Functioned\nas part of a large team in the implementation of multi-million dollar project. Interviewed multiple developers and subject matter\nexperts, interfacing with both business and technical sides in detailing the design of 30 or more specific integration solutions to\naddress requirements of domestic and international facilities. Final version exceeded 35 MB of system design manuals\ndocumenting custom PL/SQL and Prospero (RAD) programs that integrated worldwide sales and operation data with\nManugistics SCPO and Collaborate modules for global supply chain management. Incorporated detailed Visio diagrams,\ngraphically depicting complex system and data flows. (Abbott Laboratories, 2003-2004)\nTechnical Writing: Developed extensive data warehouse and SCM documentation. (See above, Abbott, 2003-2004)\nCreated UNIX and MCBA ERP users\xe2\x80\x99 guides. (Rogan Corporation/Global Systems, 1993) Designed and wrote PC\nsoftware installation guide and users manual. (Encyclopedia Britannica Educational Products/ Global Systems 1994)\nSoftware Business Development: Created and implemented detailed business development plan for innovative developer\nof wireless application for remote system administration & management. Designed custom process tools for prospecting,\nqualification, presentation, comparison, ROI, and licensing. Defined methodology and value proposition. (PocketDBA, 2001)\nRescued major accounts. (Red Brick, 1998; Ceridian, 1996) Set records. (Multiple companies, 1985-2005)\nTechnical Marketing: Developed and conducted mass mailing campaigns that saved dying software company. (Consumer\nSystems/Global Systems, 1994) Created unique, colorful marketing letter to introduce EAI tool. (Oberon Software, 1997)\nProduced corporate website. (Global Solution Resources,2002) Created numerous PowerPoint presentations. (1995-2009)\n\nSOFTWARE EXPERIENCE\nAccounting\nAddress correction\nAddress list de-duping\nAdvanced planning & scheduling\nApplication development\nApplication tuning & performance\nBI Business intelligence\nBusiness and statistical graphics\nBusiness to business\nCatalog\nChange management\nChart creation\nCICS testing & debugging\nCOBOL tools\nContact mgmt/CRM (ACT, Goldmine)\nCorporate financial planning\nCMS Content management systems\nCustom development\nDatabase\nDatabase administration\nDatabase tools\nData warehouse\nDefect Tracking\nDelivery routing & scheduling\nDesktop publishing\nDistribution\nDocumentum\n\nE-commerce\nECM Enterprise content management\nEAI Enterprise application integration\nEducational strategies\nEIS Executive Information System\nEmail\nEngineering\nERP Enterprise resource planning\nE-commerce infrastructure\nE-supply chain\nETL Extraction transformation & load\nExecutive dashboard\nFinancial planning\nFinancial modeling\n4GL Fourth generation languages\nFreight management\nGPS global positioning & tracking\nGeo-coding\nGraphics\nGraphics translation\nHigh availability\nHTML\nHuman resources\nIMS\nJCL job control language flowcharting\nJCL productivity & debugging\nLibrary management\n\nLogistics\nLotus Notes\nMail coding & processing\nManufacturing\nMarketing demographics\nMedia library management\nMedical applications\nModeling\nMonitoring\nMRP Material resource planning\nMS-DOS\nMS-Office (Word,Excel,PPT,Outlook,Visio)\nMS-Project\nOLAP online analytical processing\nOnline test registration\nOracle development\nOracle tools\nPage definition\nPC desktop (extensive)\nPerformance enhancement\nPharmaceutical applications\nPhoto processing\nPostal coding\nPresentation\nPrototyping\nPL/SQL\nPresentation\n\nProgrammer productivity\nProject management\nQuality management\nReport generation\nRAD Rapid application development\nRational\nRDBMS Relational database mgmt\nSchema management\nServer failover\nServer live reorganization\nSpreadsheet\nSQL development\nSQAP\nSystem monitoring\nTest data generation\nTransportation management\nTSO time sharing\nRoute planning & optimization\nUNIX\nVehicle utilization\nWCM Web content management\nWeb analytics\nWebpage design\nWindows 3.1, 98, ME, XP, 2000, NT\nWord processing\nWireless database administration\nWireless system administration\n\nEDUCATIONAL BACKGROUND\nExtensive software, analyst, & sales training. (Computer Associates, Quest Software, Executive Analyst training.)\nPMP Study. SDLC training. Supply Chain Management (CPIM), 1999. APICS.\nM. Div. 1982. Trinity International University, Deerfield, IL.\nB.A. Carleton College, Northfield, MN. Lucas scholarship. English minor.\nAdditional study at Columbia College, San Antonio College, Covenant Seminary, Denison University, Emporia State University,\nCollege of Lake County, Roosevelt University.\n\nPERSONAL\nExcellent health. Outstanding references. Entrepreneurial. Four languages. Chess. Racquetball. Volleyball. Mensa. Choral\nperformer. Eagle Scout. Honorably discharged Vietnam era military veteran. Commended as \xe2\x80\x9cdependable\xe2\x80\xa6hard working,\nintelligent, highly motivated\xe2\x80\xa6articulate\xe2\x80\x9d with \xe2\x80\x9ca highly developed sense of personal and professional integrity;\xe2\x80\x9d having a \xe2\x80\x9ccommitment\nto quality, integrity\xe2\x80\xa6professionalism.\xe2\x80\x9d\nConsidered articulate, organized, persevering, proactive, and success-oriented (with over two decades\xe2\x80\x99 experience in IT,\nbusiness analysis, and project management), I am regarded as a disciplined self-starter, creative problem solver, effective\nteam player and leader, and excellent writer with superior analytic and communications skills and a keen eye for detail.\n\xe2\x80\x94References Available Upon Request\xe2\x80\x94'