b'Jo Sample\n123 Ocean Drive\nSampleville, FL 1234 United Statessample@connectcv.com0418 675 30902 867 5309\nCareer Objective\nI am self-motivated, efficient and diplomatic human resources professional with eight years experience in the industry\nskills make me a perfect fit for your company.\n\nEmployment History\nJan 2007 \xe2\x80\x93 present: HR Officer\nPacific Life Insurance\nResponsibilities:\n\xef\x82\xb7\n\nDeveloped and conducted training classes for new and continuing staff.\n\n\xef\x82\xb7\n\nMonitored, evaluated, and counseled staff of 42 employees.\n\n\xef\x82\xb7\n\nDesigned and implemented employee incentive programs to increase productivity and customer satisfaction. R\nwhile maintaining streamlined, profitable department.\n\n\xef\x82\xb7\n\nManaged operations including forecasting, inventory control, purchasing, and quality insurance. Maximized reve\nlabour cost controls, and promotions.\n\n\xef\x82\xb7\n\nProduce monthly, quarterly and yearly benefits and payroll totals for the company\n\n\xef\x82\xb7\n\nTerminated/ hired, oversaw, educated, and delegated personnel.\n\n\xef\x82\xb7\n\nPerformed and analysed technological decisions and expenses.\n\n\xef\x82\xb7\n\nIn charge of computer safeguarding and evaluating personnel records to ensure observance related to leaves,\n\nJan 2004 \xe2\x80\x93 Dec 2006: HR Assistant Manager\nHiltown Hotel\nResponsibilities:\n\xef\x82\xb7\n\nResearched and implemented cafeteria restructures. Increased internal customer ratings by 17% through opinio\nphysical plant redesign, special events and quality controls.\n\n\xef\x82\xb7\n\nDeveloped and implemented annual business plans.\n\n\xef\x82\xb7\n\nEvaluated processes to improve processes and employee morale. Reduced absenteeism and tardiness by 25%\nservice quality in a multicultural union work environment.\n\n\xef\x82\xb7\n\nActed as liaison between union employees and management. Analysed and resolved personnel grievances. Ma\n\n\x0c1,500 employees.\nJan 2002 \xe2\x80\x93 Dec 2003: HR Assistant\nHello There Advertising Agency\nResponsibilities:\n\xef\x82\xb7\n\nResearched and evaluated management practices, training and development programs, leadership principles a\nresources department in order to improve the workflow of the company.\n\n\xef\x82\xb7\n\nAssisted managers with hiring procedures, screening of candidates, coordinating interviews.\n\n\xef\x82\xb7\n\nAssisted staff with payroll, leave, redundancy and holiday queries.\n\n\xef\x82\xb7\n\nUpdated the OH&S Manual under the direction of the HR Manager.\n\nEducation / Qualifications\nBachelor of Business Administration: Human Resource Management\nThe University of Western Australia\nGraduated: December 2001\nHigher School Certificate\nPerth Girls High School\nGraduated: December 1998\nSkills Summary\nCommunication\nI have high-level writing skills as seen in the print and online training courseware I\nhave developed, and excellent verbal communication skills, including exceptional\nperformance in public speaking and presentations.\nOrganisational and time-management skills\nI have developed a personal time management plan that details daily, weekly and\nmonthly tasks. This has enabled me to prioritise tasks and has enabled me to meet\nmy performance indicators in my own job and to ensure that the additional tasks are\nalso completed on time.\nStaff relations\nI am committed to maintaining good employer-employee relations to maximise\nproductivity in the department. I have developed excellent relationships with the 42\nstaff working in the department and take time to listen to staff enquiries and\ncomplaints, identify their needs and work through any issues that might be\n\n\x0cconcerning them. I am keen to ensure that staff welfare is prioritised and in the time I\nhave been with the department, there has been a 40 per cent reduction in personal\nleave and a dramatic improvement in retention rates.\nSkills\nName\n\nProficiency\n\nMicrosoft\n\nAdvanced\n\nExcel\nMicrosoft\n\nAdvanced\n\nOffice\nLanguages\nName\n\nProficiency\n\nItalian\n\nFluent\n\nImmigration / Work Status\nAustralia \xe2\x80\x93 Citizen\nHobbies / Interests\nItalian cooking, architecture, art and design, ancient Rome, football and AFL.'