b'LAUREN SAMPLE\n12345 Olive Road \xe2\x99\xa6 Callahan, FL 12345 \xe2\x99\xa6 Home: (877) 877-7706 \xe2\x99\xa6 Cell: (800) 991-5187 \xe2\x99\xa6 Info@greatresumesfast.com\n\nHUMAN RESOURCES ADMINISTRATOR\ni Client Relations Management\ni Cost Containment & Control\ni Accounts Payable/Receivable\n\ni Training and Coaching\ni Detail Oriented\ni Creative Problem Solver\n\ni QuickBooks Payroll Processing\ni Quality-Driven Communication\ni Proposals, Quotes, & Invoicing\n\nPROFESSIONAL EXPERIENCE \xe2\x80\x93 OVERVIEW\nDynamic and performance-driven administrative professional with strong organizational, customer\nservice, and communication skills. Multi-disciplinary industry expertise with emphasis in records\nmanagement, payroll processing, accounts payable and receivable.\ni Distinguished performance maintaining timely and accurate financial reporting, including accounts payable and\nreceivable.\ni Completed accurate calculation and processing of payroll, managed billing, invoices, proposals and files for large\ncorporate accounts.\ni High-impact communicator effectively presenting and conveying information through written and verbal contact\nwith customers, team members, and top-tier executives.\ni Compiled and itemized proposals utilizing QuickBooks software to create streamlined documentation for potential\nclient accounts.\ni Operated high-volume switchboard and maintained daily direct and indirect client relations operations including\nacting as point of contact when customers call in, providing company information and forwarding appropriately,\nbased on needs.\ni Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and\nloyalty.\ni Provided high-level administrative support and managed organizational policies and procedures.\ni Drove customer loyalty initiatives and productivity gains through effective and efficient customer relationship\nmanagement.\n\nWORK EXPERIENCE\nOffice Manager\nTrainer\nTeller\nTeacher\nCustomer Service Rep.\nWaitress\n\nMSC Mechanical, Callahan, FL\nCurves, Callahan, FL\nCompass Bank, Fernandina Beach, FL\nJumping Jax Daycare, Hilliard, FL\nHollywood Satellite TV, Callahan, FL\nRuby Tuesdays, Jacksonville, FL\n\nPresent\n8/05 to 1/06\n5/05 to 8/05\n1/05 to 3/05\n6/04 to 1/05\n5/04 to 6/04\n\nCOMPUTER PROFICIENCES\nMicrosoft Excel, PowerPoint, Word, Outlook, Blackboard and QuickBooks\n\nPROFESSIONAL DEVELOPMENT\nAssociate of Arts, Florida Community College at Jacksonville\nBachelor of Science in Psychology, Liberty University \xe2\x80\x93 In progress'