b'RESUME SAMPLES\nPreparing an effective resume is a difficult and time-consuming task. This handout\ncontains resume examples that will help you get started. Different formats and styles\nare used to illustrate the various suggestions and tips contained in the handout,\n"Preparing Your Resume," also available through the Bellevue University Career Services\nCenter.\nRemember, these are intended to serve only as examples. You should modify or change\nas appropriate to customize your resume according to your skills, experience, education,\nand the job you\xe2\x80\x99re applying.\nFor additional guidance or assistance, contact the Career Services Center at\n(402) 557-7423, (800) 756-7920 ext. 7423 or careerservices@bellevue.edu.\n\nA Word of Caution: Please don\xe2\x80\x99t be tempted to use one of the\nResume Wizards or Templates that are available online or\nincluded in many word processing programs. They can be difficult\nto work with, don\xe2\x80\x99t allow you to present yourself in the best\npossible light\xe2\x80\x94and employers can identify them easily. Instead,\ncreate your resume as a simple document in MS Word, like the\nexamples included in this handout.\n\nRevision: June 2015\n\n\x0cFUNCTIONAL (EXPERIENCED)\nIM A. SAMPLE I\n1234 North 55 Street\nBellevue, Nebraska 68005\n(402) 292-2345\nimasample1@xxx.com\n\nSUMMARY OF QUALIFICATIONS\nExceptionally well organized and resourceful Professional with more than six years experience and a\nsolid academic background in accounting and financial management; excellent analytical and problem\nsolving skills; able to handle multiple projects while producing high quality work in a fast-paced,\ndeadline-oriented environment.\n\nEDUCATION\nBachelor of Science, Bellevue University, Bellevue, NE (In Progress)\nMajor: Accounting\nMinor: Computer Information Systems\nExpected Graduation Date: January, 20xx\nGPA to date: 3.95/4.00\n\nPROFESSIONAL ACCOMPLISHMENTS\nAccounting and Financial Management\n\xef\x82\xb7 Developed and maintained accounting records for up to fifty bank accounts.\n\xef\x82\xb7 Formulated monthly and year-end financial statements and generated various payroll records,\nincluding federal and state payroll reports, annual tax reports, W-2 and 1099 forms, etc.\n\xef\x82\xb7 Tested accuracy of account balances and prepared supporting documentation for submission during a\ncomprehensive three-year audit of financial operations.\n\xef\x82\xb7 Formulated intricate pro-forma budgets.\n\xef\x82\xb7 Calculated and implemented depreciation/amortization schedules.\nInformation Systems Analysis and Problem Solving\n\xef\x82\xb7 Converted manual to computerized accounting systems for two organizations.\n\xef\x82\xb7 Analyzed and successfully reprogrammed software to meet customer requirements.\n\xef\x82\xb7 Researched and corrected problems to assure effective operation of newly computerized systems.\nWORK HISTORY\nStudent Intern, Financial Accounting Development Program, Mutual of Omaha, Omaha, NE\n(Summer 20xx)\nAccounting Coordinator, Nebraska Special Olympics, Omaha, NE (20xx-20xx)\nBookkeeper, SMC, Inc., Omaha, NE (20xx \xe2\x80\x93 20xx)\nBookkeeper, First United Methodist Church, Altus, OK (20xx \xe2\x80\x93 20xx)\n\nPROFESSIONAL AFFILIATION\nMember, IMA, Bellevue University Student Chapter\n\nCOMPUTER SKILLS\n\xef\x82\xb7\n\xef\x82\xb7\n\nProficient in MS Office (Word, Excel, PowerPoint, Outlook), QuickBooks\nBasic Knowledge of MS Access, SQL, Visual Basic, C++\n\n\x0cCHRONOLOGICAL (INTERNSHIP)\nIM A. SAMPLE II\n\n4321 South 55 Street\nBellevue, Nebraska 68005\n(402) 291-5432\nimasample2@xxx.com\n\nOBJECTIVE: Internship or Part-time Position in Marketing, Public Relations or related\nfield utilizing strong academic background and excellent communication skills\nEDUCATION:\n\nWORK\nHISTORY:\n\nCOMMUNITY\nSERVICE:\n\nBS in Business Administration with Marketing Emphasis\nBellevue University, Bellevue, NE\n\xef\x82\xb7 Expected Graduation Date: June, 20xx\n\xef\x82\xb7 GPA to date: 3.56/4.00\nRelevant Coursework\nPrinciples of Marketing\nBusiness Communication\nInternet Marketing\nConsumer Behavior\nPublic Relations\nBusiness Policy & Stretegy\nAacademic Tutor (20xx to present)\nBellevue University, Bellevue, NE\n\xef\x82\xb7 Assist college students in overcoming deficiencies and\nsuccessfully mastering academic coursework.\nSenior Accounts Receivable Clerk (20xx-20xx)\nLincoln Financial Group, Omaha, NE\n\xef\x82\xb7 Researched story ideas, wrote articles and participated in the\npublication of a weekly in-house newsletter.\n\xef\x82\xb7 Assisted customers and staff members in resolving problems and\nbalancing accounts; trained new staff members.\n\xef\x82\xb7 Managed and recorded daily accounts receivable deposits of up to\n$450,000.\n\xef\x82\xb7 Conducted extensive research to recover lost checks and organized\nsystem to stop payment and replace all checks.\nAdvertising Coordinator, The Vue (20xx to present)\nBellevue University Student Newspaper\nVolunteer, Publicity Committee (20xx, 20xx)\nBrushup Nebraska Paint-A-Thon\n\nADDED VALUE:\n\nLanguage Skills: Bilingual (English/Spanish)\nComputer Skills: MS Office (Word, Excel, PowerPoint), PhotoShop\n\nREFERENCES:\n\nAvailable Upon Request\n\n\x0cCHRONOLOGICAL\nIM A. SAMPLE III\n3456 Westview Road\nBellevue, Nebraska 68005\n\n(402) 291-5678\nimasample3@xxx.com\n\nSUMMARY OF QUALIFICATIONS\nExperienced business professional with a solid academic background and a demonstrated\ncommitment to providing high quality customer service; described as a "take charge" person with\nexceptional communication and human relations skills; proficient in the use of MS Office (Word,\nExcel, PowerPoint) with basic knowledge of PeopleSoft.\nEDUCATION\nBellevue University, Bellevue, NE (June 20xx)\nBachelor of Science in Management of Human Resources\n\xef\x82\xb7 GPA in major: 3.84/4.00\nGraduated with distinction\n\nPROFESSIONAL EXPERIENCE\nWest Telemarketing, Omaha, NE (20xx to Present)\nCustomer Service Supervisor (20xx to present)\n\xef\x82\xb7 Supervise operations and staff in a 20-person inbound telemarketing unit, including\nhiring, training and evaluating employees, preparing and administering annual\nbudgets, developing business plans, etc.\n\xef\x82\xb7 Assess level of customer satisfaction and resolve sensitive and complex issues raised\nby customers; provide additional training and take other action as required to\nmaintain a high level of customer satisfaction.\nCustomer Service Representative (20xx-20xx)\n\xef\x82\xb7 Handled incoming calls from customers and potential customers, provided\ninformation and received orders using CRT to input data.\n\xef\x82\xb7 Interviewed customers and recommended other available products to meet their\nneeds; received several Incentive Awards for sales efforts.\n\xef\x82\xb7 Provided orientation and training to new staff members.\n\nPROFESSIONAL AFFILIATIONS AND ACTIVITIES\nMember, Society for Human Resources Management (SHRM) (20xx to 20xx)\nBellevue University Student Chapter\n\xef\x82\xb7 Chair, Program Development Committee (20xx)\nPresident, American Business Women\'s Association, Gold Star Chapter (20xx)\nREFERENCES FURNISHED UPON REQUEST\n\n\x0cFUNCTIONAL\nIM A. SAMPLE IV\n987 Northridge Drive\nOmaha, Nebraska 68123\n(402) 543-1234\nimasample4@xxx.com\nOBJECTIVE: Position in market research or financial analysis where strong technical skills,\nmathematical/statistical background and problem solving abilities can be applied towards\nthe successful achievement of business goals and objectives\nPROFESSIONAL PROFILE\n\xef\x82\xb7\n\xef\x82\xb7\n\nExceptionally well organized, resourceful and highly motivated with the ability to handle\nmultiple projects and produce timely, high quality work.\nStrong analytical and human relations skills; especially effective in helping customers\nand associates resolve issues and concerns.\n\nPROFESSIONAL SKILLS AND EXPERIENCE\nAnalysis and Problem Solving\n\xef\x82\xb7 Researched and developed a survey instrument, subsequently used to obtain information\nfrom customers regarding their satisfaction with products purchased.\n\xef\x82\xb7 Compiled and analyzed statistical data to identify potential target markets for future sales\nand marketing efforts.\n\xef\x82\xb7 Completed independent research project on the use of mathematical/statistical models as\ntools for solving various business problems.\n\xef\x82\xb7 Conducted quality control inspections, analyzed results and developed action plans to\naddress areas of concern.\nCommunications and Customer Relations\n\xef\x82\xb7 Received Customer Service Satisfaction Award for high quality of services provided to\nboth vendors and customers.\n\xef\x82\xb7 Handled customer inquiries and sales; effectively represented company to vendors and\nprospective customers, resulting in a 15% increase in sales in just six months.\n\xef\x82\xb7 Provided orientation, training and guidance to new employees.\nEDUCATION\nBachelor of Science, Bellevue University, Bellevue, NE (June, 20xx)\nMajor: Computer Information Systems in Business\nMinor: Mathematics\nGraduated summa cum laude\nGPA: 3.98/4.00\nTECHNICAL SKILLS\n\xef\x82\xb7\n\xef\x82\xb7\n\nJava, PERL, ASP, PHP Scripting, Relational Databases, SQL\nInferential Statistics, Data Analysis, Calculus & Mathematical Analysis, SPSS\n\nWORK EXPERIENCE\nIntern-Market Research, Mutual of Omaha, Omaha, NE (Fall Semester, 20xx)\nSales Associate & Machinist Assistant, Precision Tool, Omaha, NE (20xx to present)\n\n\x0cFUNCTIONAL (MILITARY)\nIM A. SAMPLE V\n\n987 Northridge Drive\nOmaha, Nebraska 68123\n(402) 543-1234\nimasample5@xxx.com\n\nPROFESSIONAL PROFILE\nSelf-motivated, resourceful and dynamic leader with extensive experience and a strong\neducational background in management, training and employee development; exceptional\ncommunication skills and a demonstrated ability to create and manage cohesive, productive work\nteams; proficient in the use of Microsoft Word, Excel and other software applications.\n\nPROFESSIONAL SKILLS AND ACCOMPLISHMENTS\nManagement and Administration\n\xef\x82\xb7 Directed, guided and motivated a workforce of up to 300 individuals with diverse technical\nbackgrounds and experiences.\n\xef\x82\xb7 Successfully improved work performance of a \xe2\x80\x9cmarginal\xe2\x80\x9d work team, as evidenced by an\nincrease to a \xe2\x80\x9csatisfactory\xe2\x80\x9d performance rating after only six months as team leader.\n\xef\x82\xb7 Provided day-to-day supervision for an administrative staff of up to sixty employees.\n\xef\x82\xb7 Planned, designed and coordinated the programming of computer-based products; designed\nand coordinated computer system testing in facilities throughout the world.\n\xef\x82\xb7 Planned, developed and administered annual budgets ranging from $150,000 to $300,000.\nTraining and Development\n\xef\x82\xb7 Taught college level courses in leadership, management, team building, effective writing and\nspeech communications.\n\xef\x82\xb7 Certified as Master Instructor; designed and developed curriculum; selected, trained and\nevaluated other instructors.\n\xef\x82\xb7 Advised and educated personnel on ways to enhance and strengthen their promotability and\njob performance; identified and documented career development plans for employees.\n\xef\x82\xb7 Provided on-the-job training and guidance for new employees.\nCommunication and Counseling\n\xef\x82\xb7 Conducted formal investigations and utilized a variety of counseling techniques and\nstrategies to successfully resolve highly complex and sensitive issues involving domestic\nabuse, racial discrimination, minor law infractions and academic failures.\n\xef\x82\xb7 Worked one-on-one with customers and employees to enhance self esteem and resolve\ncommunication problems.\n\xef\x82\xb7 Marketed and promoted company programs to employees and the general public through a\nvariety of activities including presentations to audiences of over 1000 people.\n\xef\x82\xb7 Established and maintained effective working relationships with co-workers, superiors and\nsubordinates to facilitate the achievement of business objectives.\nCONTINUED . . . . . . . . . . .\n\n\x0cIM A. SAMPLE V\n\nPage Two\n\nEDUCATION AND TRAINING\nBachelor of Science in Management (20xx)\nBellevue University, Bellevue, Nebraska\nGPA: 4.00/4.00\nDean\xe2\x80\x99s Scholar\n\nGraduated with Professional Honors\n\nAssociate of Applied Science in Communications Technology (20xx)\nCommunity College of the Air Force\nNumerous workshops, courses and seminars dealing with leadership development,\nmanagement, TQM, interpersonal communications, curriculum development and related topics\nDepartment of Defense and Air Force Training Schools\nCertified as Total Quality Management Facilitator\nQualified Master Air Training Command Instructor in Leadership and Management\n\nWORK HISTORY\nVarious Positions of Increasing Responsibility and Leadership\nUnited States Air Force (20xx to present)\n\xef\x82\xb7 Currently serving as Squadron Operation Superintendent.\n\xef\x82\xb7 Scheduled to leave the Air Force in September 20xx.\n\nVOLUNTEER/COMMUNITY SERVICE\nCoach, Youth Soccer, Bellevue Boys Club\nUnit Coordinator, U.S. Savings Bond Drive\n\nREFERENCES AVAILABLE UPON REQUEST\n\n\x0cCHRONOLOGICAL (MANAGERIAL)\nIM A. SAMPLE VI\n2345 Frederick Street\nOmaha, Nebraska 68123\n(402) 489-3421\nimasample6@xxx.com\nPROFESSIONAL HIGHLIGHTS\n\xef\x83\x98 Extensive technical and management experience in information systems technology with a\nsolid academic background in computer information systems and business administration.\n\xef\x83\x98 Excellent communicator with strong leadership skills and the ability to build cohesive,\nproductive teams while fostering and encouraging creativity and individual expression.\n\xef\x83\x98 Areas of expertise:\nOperations Management\nProject Management\nQuality Management\nMainframe & PC Operations\nSoftware Development\nSystems Design\nCustomer Relations\nTechnical Support\nTroubleshooting\nWORK EXPERIENCE\nSupervisor, Financial Systems, Omaha Public Power District, Omaha NE (20xx to present)\nOversee the maintenance and enhancement of financial systems to ensure process integrity and\nsystem stability for user areas.\nSignificant Accomplishments\n\xef\x82\xb7 Managed the implementation of a major software upgrade, significantly increasing efficiency\nin the use of accounts payable and purchasing systems.\n\xef\x82\xb7 Converted contract and payee information from a third party system to an internal automated\nsystem, resulting in approximately $72,000 in annual revenue for the organization.\n\xef\x82\xb7 Developed a cohesive, productive work team of individuals from diverse areas of the\norganization, utilizing strong interpersonal and leadership skills to foster and encourage\nteamwork and cooperation among team members and with user areas.\n\xef\x82\xb7 Utilized TQM principles to implement several internal process improvements that have\nresulted in hundreds of time-saving hours annually.\n\xef\x82\xb7 Promoted into management position after only six months as a Systems Analyst.\nProgrammer/Analyst, Bishop Clarkson Hospital, Omaha NE (20xx \xe2\x80\x93 20xx)\nProvided systems support and enhancements to user areas throughout the hospital.\nSignificant Accomplishments\n\xef\x82\xb7 Developed and implemented an automated system for processing employee timesheets, thus\neliminating the need for handwritten timesheets.\n\xef\x82\xb7 Researched, designed and developed a new software application now being used by\nmanagers throughout the organization for strategic planning and reporting.\n\xef\x82\xb7 Recognized as Information Systems Employee of the Year for the high quality of customer\nservice provided and the successful resolution of numerous systems problems.\nPage One of Two\n\n\x0cIM A. SAMPLE VI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page Two of Two\nWORK EXPERIENCE (Continued)\nSenior Computer Operator, Bergen Mercy Hospital, Omaha NE (20xx \xe2\x80\x93 20xx)\n\xef\x82\xb7 Supervised shift operations and staff, trained employees, developed work schedules and\nmonitored work performance.\n\xef\x82\xb7 Operated IBM and Digital systems; identified and resolved problems to assure smooth and\nefficient system operations.\nEDUCATION\nMBA with Concentration in Management Information Systems\nBellevue University, Bellevue NE\nExpected Graduation: June 20xx\nBachelor of Science, Bellevue University, Bellevue NE (20xx)\nMajor: Computer Information Systems\nMinor: Business Administration\nGPA: 3.45/4.00\nGPA in major: 4.00/4.00\nDean\xe2\x80\x99s Scholar\nCertificate in Computer Programming\nElectronic Computer Programming Institute, Omaha NE (20xx)\nTECHNICAL KNOWLEDGE AND SKILLS\nC, C++, Visual Basic, COBOL\nWindows 9x/200x/XP\nAdvanced Microcomputer Applications\nUNIX/Linux\nManagement & Design of Database Systems\nSQL\nRelational Database Management\nMicrocomputer Graphics/Mapping\nMS Office (Word, Excel, PowerPoint, Outlook, Access)\nREFERENCES AVAILABLE UPON REQUEST\n\n\x0cCHRONOLOGICAL (GRADUATE ASSISTANTSHIP)\nIM A. SAMPLE VII\n4321 Country Club Road\nOmaha, Nebraska 68123\n(402) 555-9876\nimasample7@xxx.com\nOBJECTIVE\nTo obtain a Graduate Assistantship where strong academic background and excellent\ncommunication skills can be utilized to help college students achieve their educational goals.\nEDUCATION\nBachelor of Arts, Bellevue University, Bellevue NE (20xx)\nMajors: Psychology, Sociology\nGraduated Summa Cum Laude\nDean\xe2\x80\x99s Scholar\nRelevant Coursework\nFundamentals of Guidance & Counseling\nPsychological Assessment\nResearch Methods & Psychological Research\n\nGPA: 4.00/4.00\nNational Dean\xe2\x80\x99s List\nPersonality Theory\nLearning Theory\nSocial Psychology\n\nPROFESSIONAL EXPERIENCE\nWriting Tutor and Test Administrator, Bellevue University, Bellevue, NE (20xx \xe2\x80\x93 20xx)\n\xef\x82\xb7 Assisted in the preparation and administration of various assessment instruments, including\nCLEP, DANTES and placement tests.\n\xef\x82\xb7 Provided tutorial assistance to undergraduate and graduate students in the area of\nwriting/composition.\n\xef\x82\xb7 Advised and assisted international students with writing assignments to help them strengthen\ntheir English language skills.\nResearch Assistant, University of Nebraska Medical Center, Omaha, NE (Summer 20xx, 20xx)\n\xef\x82\xb7 Assisted child psychologist in a two-part Summer Research Enrichment Program, including\nobservations of client behavior, data entry and preparation of research reports.\n\xef\x82\xb7 Performed literature searches and prepared summary reports for a major research project\ninvolving the study of individuals with disabilities.\nCOLLEGIATE HONORS AND ACTIVITIES\nListed in Who\xe2\x80\x99s Who Among Students in American Colleges and Universities\nMember, Pi Gamma Mu and Alpha Chi Honor Societies\nPresident, Behavioral and Social Sciences Student Organization, Bellevue University\nVolunteer Contributor, The VUE, Bellevue University Student Newspaper\nMember, Bellevue University Student Advisory Council\nLETTERS OF REFERENCE & TRANSCRIPT ENCLOSED\n\n\x0cCHRONOLOGICAL (COMPUTER/TECHNICAL)\n\nIM A. SAMPLE VIII\n5432 North 97 Street\nOmaha, Nebraska 68134\n(402) 493-1234\nimasample8@xxx.com\nOBJECTIVE\nSeeking position in Information Systems or related field utilizing solid academic background\nalong with exceptionally strong analytical, problem solving and customer service skills.\nEDUCATION\nBS in Computer Information Systems\xe2\x80\x94Web-based Networking\nBellevue University, Bellevue NE\nExpected Graduation Date: January 20xx\nDean\xe2\x80\x99s Scholar\nGPA to date: 3.86/4.00\nAssociate of Applied Science, Metropolitan Community College, Omaha NE (20xx)\nMajor: Management Information Systems\nGPA: 3.45/4.00\nTECHNICAL KNOWLEDGE AND SKILLS\nOperating Systems: Windows 19xx/20xx/XP/NT, UNIX/Linux\nTechnical Support: Installation, Configuration & Troubleshooting of Hardware & Software\nLanguages: Visual Basic, C, C++, Visual C++, Java, HTML, XML, ASP.NET\nDatabase Management: Relational Databases. SQL, PL/SQL, MS Access\nApplications: MS Office (Word, Excel, PowerPoint, Outlook), MS Project\nPROFESSIONAL EXPERIENCE\nComputer Support Technician/Intern, Union Pacific Railroad, Omaha NE (Summer 20xx)\n\xef\x82\xb7 Assisted in systems administration and configuration in UNIX and Windows NT.\n\xef\x82\xb7 Installed and maintained local area networks, including Novell and Windows systems.\n\xef\x82\xb7 Staffed Help Desk; analyzed and resolved system problems encountered by end users.\n\xef\x82\xb7 Participated in the design and development of the department\xe2\x80\x99s web site.\n\xef\x82\xb7 Assisted with the maintenance of e-mail and other Internet applications.\nComputer Lab Assistant, Bellevue University, Bellevue NE (20xx \xe2\x80\x93 20xx)\n\xef\x82\xb7 Provided advice and guidance to college students on the effective use of PCs and various\nsoftware applications.\nCOLLEGIATE ACTIVITIES\nVolunteer Contributor, Bellevue University Computer Lab Newsletter\nMember, Varsity Baseball Team, Bellevue University\nREFERENCES AVAILABLE UPON REQUEST\n\n\x0cFUNCTIONAL\nIM A. SAMPLE IX\n987 Northridge Drive\nOmaha, Nebraska 68123\n(402) 543-1234\nimasample9@xxx.com\nOBJECTIVE: Position in Human Resources Administration utilizing strong human relations,\ncustomer service and problem solving skills.\nPROFESSIONAL SKILLS AND ACCOMPLISHMENTS\nAnalysis and Problem Solving\n\xef\x82\xb7 Researched and developed a survey instrument, subsequently used to obtain\nemployee information on their satisfaction with the company\xe2\x80\x99s employee relations\nprogram.\n\xef\x82\xb7 Compiled and analyzed statistical data to identify potential sources for use in\ndeveloping annual recruiting program.\n\xef\x82\xb7 Completed independent research project on the impact of \xe2\x80\x9cfamily friendly\xe2\x80\x9d human\nresources policies on employee retention.\n\xef\x82\xb7 Conducted quality control inspections, analyzed results and developed action plans to\naddress areas of concern.\nCommunications and Customer Relations\n\xef\x82\xb7 Provided orientation and training to new employees and advised them on the effective\nhandling of customer complaints.\n\xef\x82\xb7 Greeted applicants, scheduled interviews, conducted reference checks and\nparticipated in on-campus recruiting activities and career fairs.\n\xef\x82\xb7 Received Customer Service Satisfaction Award for high quality of services provided\nto both vendors and customers.\n\xef\x82\xb7 Handled customer inquiries and sales; effectively represented company to vendors\nand prospective customers, resulting in a 15% increase in just six months.\nEDUCATION\nBachelor of Science, Bellevue University, Bellevue, NE (In Progress)\n\xef\x82\xb7 Major: Psychology\nMinor: Communication Arts\n\xef\x82\xb7 Expected Graduation: August 20xx\n\xef\x82\xb7 GPA to date: 3.98/4.00\nDean\xe2\x80\x99s Scholar\nAssociate of Arts, Iowa Western Community College, Council Bluffs, IA (20xx)\n\xef\x82\xb7 Area of Emphasis: Business Administration\nWORK EXPERIENCE\nSenior Sales Associate, Precision Tool, Omaha, NE (20xx to present)\nHuman Resources Intern, Oriental Trading, Omaha, NE (Spring Semester 20xx)\nREFERENCES FURNISHED UPON REQUEST\n\n\x0cCHRONOLOGICAL (HUMAN/SOCIAL SERVICE)\nIM A. SAMPLE X\n3083 North South Street, Apt. A-1\nGrand Island, Nebraska 68803\n\n(308) 308-3083\nimasample10@xxxx.net\n\nOBJECTIVE\xef\x80\xa0\nSeeking Position in Human/Social Service Administration or related field utilizing strong academic\nbackground, experience and excellent interpersonal skills\n\nEDUCATION\nBS in Human & Social Service Administration, Bellevue University, Bellevue, NE (Jan 20xx)\n\xef\x82\xa7 Dean\xe2\x80\x99s Scholar\nGPA: 3.81/4.00\nAAS in Human Services (Dec 19xx), 75-Hr Basic Nursing Assistant Program (Jan 20xx)\nCentral Community College\xe2\x80\x94Hastings Campus, Hastings, NE\n\nWORK HISTORY\nDay Rehabilitation Specialist, Greater NE Goodwill Industries, Grand Island, NE (June 20xx \xe2\x80\x93 Present)\n\xef\x82\xa7 Manage a caseload of twenty consumers, assist them in setting and reaching individual plans\n\xef\x82\xa7 Facilitate group sessions on Mental Illness, Stress Management and Healthy Relationships\n\xef\x82\xa7 Plan and implement social activities for consumers\n\xef\x82\xa7 Coordinate and conduct team meetings\n\xef\x82\xa7 Process billings, manage petty cash fund, and oversee operations in supervisor\xe2\x80\x99s absence\nAssistant Receptionist, Tiffany Square Care Center, Grand Island, NE (Jan \xe2\x80\x93 June 20xx)\n\xef\x82\xa7 Arranged and facilitated weekend activities for residents\n\xef\x82\xa7 Contacted families to set up dates and times to review and discuss care plans\n\xef\x82\xa7 Delivered and read mail to residents, providing companionship and social interaction\n\xef\x82\xa7 Filed confidential paperwork and provided receptionist/administrative support for the Center\nEmployment Trainer, Central NE Goodwill Industries, Grand Island, NE (Aug 19xx \xe2\x80\x93 May 20xx)\n\xef\x82\xa7 Managed a caseload of twenty consumers and provided on-the-job coaching to help them succeed\n\xef\x82\xa7 Conducted group job search training sessions and assisted consumers with completion of job\napplications, cover letters and resumes\nCriminal Justice/Shelter Advocate, Crisis Center Inc & Family Violence Coalition, Grand Island, NE\n(July 20xx \xe2\x80\x93 Oct 20xx)\n\xef\x82\xa7 Responded to crisis calls and provided support to victims of domestic abuse\n\xef\x82\xa7 Completed paperwork to document circumstances surrounding alleged abuse for judicial review\nSocial Services Assistant, Tiffany Square Care Center, Grand Island, NE (Jan 20xx \xe2\x80\x93 Sept 20xx)\n\xef\x82\xa7 Conducted tours, provided orientation and general assistance for new residents\n\xef\x82\xa7 Completed social histories, inventoried clothing, and met one-on-one with residents to help them\nunderstand their rights and responsibilities\n\xef\x82\xa7 Assisted the Center in meeting critical staffing needs during peak times by working as a certified\nnursing assistant, dietary aide, receptionist and van driver\n\nCOMMUNITY SERVICE\nVolunteer, Women\xe2\x80\x99s Health Services, Grand Island, NE (Fall 20xx \xe2\x80\x93 present)\n\xef\x82\xa7 Assisted professional staff and participated in one-on-one discussions with women seeking advice\non health-related issues\n\xef\x82\xa7 Observed group training sessions to develop the skills needed to facilitate groups in the future'