b'Candace Cameron\n54 S Solon Road, Solon, ME 88882\n(999) 119-9999, Email\n\nBANKING CUSTOMER SERVICE REPRESENTATIVE\nPROFESSIONAL HIGHLIGHTS\n\xe2\x80\xa2 2+ years\xe2\x80\x99 experience in customer service arena\n\xe2\x80\xa2 Competent at acting as a liaison between customers and relationship managers\n\xe2\x80\xa2 In depth knowledge of processing loan documentation and disbursing proceeds\n\xe2\x80\xa2 Hands on experience in reviewing reports for variances\n\xe2\x80\xa2 Highly skilled in performing follow up and backup work duties\nKEY ACCOMPLISHMENTS\n\xe2\x80\xa2 Achieved targets for the year 2009 by soliciting business from 22 dormant accounts\n\xe2\x80\xa2 Managed hiring and training of new customer service representatives for three branches of the bank\nWORK HISTORY\nAugust 2013 \xe2\x80\x93 Present\nThe Bank of USA, Solon, ME\nCustomer Service Representative\n\xe2\x80\xa2 Provide first point of contact for customers\n\xe2\x80\xa2 Handle transactions\n\xe2\x80\xa2 Answer client questions and resolve issues\n\xe2\x80\xa2 Manage AFTs\n\xe2\x80\xa2 Cross sell bank products\n\xe2\x80\xa2 Process necessary paperwork\n\xe2\x80\xa2 Verify information ATM and debit card applications\n\xe2\x80\xa2 Balance customer checkbooks\nEDUCATION\nMaine City University, Solon, ME \xe2\x80\x93 2005\nBachelor\xe2\x80\x99s Degree in Business Administration\nADDITIONAL PROFICIENCIES\n\xe2\x80\xa2 Excellent client services and communication skills\n\xe2\x80\xa2 Ability to manage more than one task simultaneously\n\xe2\x80\xa2 Good knowledge of bank policies and products\n\xe2\x80\xa2 Able to work as a team member and with minimum supervision\n\xe2\x80\xa2 Established ability to use tact and diplomacy when needed'