b'O LIVI A AN N E GR AYS ON\nDallas, Texas 75248 \xe2\x80\xa2 oliviaagrayson@tx.rr.com \xe2\x80\xa2 (214) 555-4461\n\nV I C E P R E S I D E N T , H U M AN R E S O U R C E S\n~ A Practical Thinker who Pioneers HR Programs that Enhance Revenue\nGrowth and Profitability\nWhile Creating Employee-Friendly, Safe, and Productive Work Environments.\n~\nPersonable, Analytical, and Cost-Conscious Senior-Level Executive offering\nbroad-based experience providing excellence in human resources leadership.\nConsiderable expertise creating innovative benefit and wellness programs,\ndeveloping leading-edge training programs, and implementing the strategic HR\nfunction for high-growth organizations.\nSuperior\n\nproject\n\nmanagement,\n\nimplementation,\n\nfollow-up,\n\nnegotiation,\n\nand\n\nconsensus-building skills. Able to keep a diverse group of strong sales leaders on\ntrack. Extremely focused on creating training that delivers an above-average ROI.\nProven ability to investigate and resolve highly complex and sensitive workforce\ncomplaints and ensure internal and regulatory compliance. Proficient in Microsoft\nOffice Suite, ADP/HRB, Ultimate Software Payroll/HRMS. MBTI Certified.\n\nC ORE C OMPETENCIES\n\xe2\x80\xa2\n\nDeveloping & Executing Strategic HR Goals\n\n\xe2\x80\xa2\n\nImplementing\n\nHR\n\nManagement System Upgrades\n\xe2\x80\xa2\n\nCommunicating & Administering HR Policies & Programs\n\n\xe2\x80\xa2 Providing\n\nAdvice/Counsel to Senior Management & Staff\n\xe2\x80\xa2\n\nSpearheading Key Projects, Initiatives & Rollouts\n\n\xe2\x80\xa2\n\nServing as a Chief\n\n\xe2\x80\xa2\n\nEnsuring Regulatory\n\nSpokesperson In Labor Relations\n\xe2\x80\xa2\n\nProviding Employee Training & Support\n\nCompliance with State & Federal Laws\n\nN OTABLE C AREER H IGHLIGHTS\n\xe2\x80\xa2\n\nInitiated and developed a groundbreaking benefit and wellness program at\nColemont that fostered a healthy lifestyle culture and significantly reduced claim\ncosts.\n\n\x0c\xe2\x80\xa2\n\nInnovated a cutting-edge broker development program that positioned\nColemont as a choice employer, significantly enhanced the company\xe2\x80\x99s ability\nto attract top talent, and altogether changed the recruitment process.\n\n\xe2\x80\xa2\n\nTwice managed the integration of data from multiple companies into a\ncentralized online repository\xe2\x80\xa6 integrated 8 companies\xe2\x80\x99 data for Marketing\nSpecialists Sales Company and 3 companies\xe2\x80\x99 data for BenefitMall.\n\n\xe2\x80\xa2\n\nParlayed knowledge from previous Fortune 500 experience to successfully\ncreate and implement best-in-class HR functions in 3 expanding companies\n(Goldrich Brokerage Group, Premier Benefits, and Cheshire Marketing\nCompany) and lay the framework for enhanced profitability, organizational\ngrowth, talent acquisition, and retention.\n\nP ROFESSIONAL E XPERIENCE\nGoldrich Brokerage Group, Carrollton, Texas\n~ Full service, wholesale insurance broker generating $1 billion in annual\npremium volume. ~\nVICE PRESIDENT, HUMAN RESOURCES\nRecruited to build and launch the corporate HR function for growing organization.\nManaged an annual payroll budget of $40.9 million and a departmental budget of\n$600,000. Provided strategic support and coaching to the CEO, executives, and\nmanagement on employee, regulatory, and business issues. Developed a\ncompetency-based performance management process. Directed payroll systems\ninitiatives. Developed a multi-faceted lead generation and nurturing program.\nChaired the 401(k) Review Committee. Developed and presented Harassment and\nDiscrimination Awareness and Prevention training.\n\xe2\x80\xa2 Created the Broker Development Program that resulted in 100% of new\nhires meeting or exceeding their initial sales goals and generating an\nadditional $45 million/annually in new revenue.\n\xe2\x80\xa2 Played a key role in growing the company from $500 million in premiums to\n$1 billion and in driving programs that led to its outstanding reputation in the\nindustry, both of which contributed to the company\xe2\x80\x99s quick sale despite the tough\neconomy.\n\xe2\x80\xa2 Initiated and launched a cutting-edge wellness program that led to a 4%\nreduction in insurance claims.\n\xe2\x80\xa2 Lowered insurance costs by boosting employee\xe2\x80\x99s use of in-network\nproviders to 95% in 2009\xe2\x80\x94from 50% in 2002.\n\xe2\x80\xa2 Saved the company $180,000 by sourcing a new wellness-plan broker and\nnegotiating a favorable contract.\n\n2001\xe2\x80\x93\n\n\x0c\xe2\x80\xa2 Reduced workforce complaints by 95% over a 5-year period by developing &\nimplementing leadership-training initiatives.\n\xe2\x80\xa2 Increased efficiency, accuracy, and access to real-time information, while\nsaving $85,000 annually, by implementing a Web-based Payroll/HRIS integrated\nsystem that housed benefits and wage information in a centralized repository.\n\xe2\x80\xa6 C ONTINUED \xe2\x80\xa6\nO LIVI A AN N E GR AYS ON \xe2\x80\x93 PA GE 2\nDallas, Texas 75248 \xe2\x80\xa2 oliviaagrayson@tx.rr.com \xe2\x80\xa2 (214) 555-4461\n\nTarget Consulting Professionals (formerly Resources Connection), Ojai,\nCalifornia\n\n1999\xe2\x80\x932000\n\n~ A publically held consulting firm providing best-in-class consulting services by\nhiring only seasoned professionals. ~\nHUMAN RESOURCES CONSULTANT (working on location at Premier\nBenefits)\nPlaced on assignment at an online broker services start-up in Addison, Texas to\ndevelop their strategic HR roadmap and assist in integrating payroll systems\nresulting from their acquisition of 3 separate companies.\n\xe2\x80\xa2\n\nLaid the groundwork for growth and enhanced profitability by developing a\nstrategic roadmap for the company\xe2\x80\x99s corporate HR function.\n\n\xe2\x80\xa2 Improved efficiency, accuracy, and access to information by spearheaded\nthe integration of data resulting from 3 acquisitions into a centralized ADP\npayroll system.\n\xe2\x80\xa2 Created a process to identify and address employee concerns during a\nperiod of rapid and unprecedented growth by designing and implementing an\nemployee satisfaction survey.\n\nCheshire Marketing Company, Dallas, Texas\n~ A national food broker with 3,000+ employees located across the U.S., generating\n$450 million in revenues, and the leading provider of outsourced sales and\nmarketing services to food manufacturers, producers, and suppliers. ~\nVICE PRESIDENT, HUMAN RESOURCES\nRecruited to create the company\xe2\x80\x99s first functional HR division. Managed a staff of 5\ndirect and 6 indirect reports. Managed a $196 million payroll for 3,000 employees\nand a $25 million health and welfare budget. Directed organization and assimilation\nof 8 acquired food brokerage companies.\n\n1997\xe2\x80\x93\n\n\x0c\xe2\x80\xa2 Reduced healthcare costs by 5% through skillful negotiation and creative\ncost-sharing strategies.\n\xe2\x80\xa2 Initiated and managed the execution of an industry-specific salary survey,\nresulting in the development and implementation of competitive salary ranges for\npositions companywide.\n\xe2\x80\xa2 Launched a centralized data repository that integrated employee data for\n10 companies into one system and laid the framework for the company to later\nimplement a Human Resource Management System (HRMS).\n\nA DDITIONAL H UMAN R ESOURCES E XPERIENCE\nCranston Property Company, Dallas, Texas\nHUMAN RESOURCES DIRECTOR\nDeveloped and grew the HR function. Played a key role as a member of the\nexecutive leadership team in developing and implementing strategic company\ninitiatives for this company generating $250 million in revenues and its 700\nemployees.\n\nGeneral Mills, Golden Valley, Minnesota\nHUMAN RESOURCES MANAGER\nDeveloped a formal mentoring program for field sales organization. Led HR\nactivities for the acquisition integration team. Negotiated 2 contracts as the\ncompany\xe2\x80\x99s chief spokesperson.\n\nR.J. Reynolds Tobacco Company, Tobaccoville, North Carolina\nLABOR RELATIONS SPECIALIST / REPRESENTATIVE\nCOMPENSATION ANALYST\nWORKERS\xe2\x80\x99 COMPENSATION SPECIALIST\n\nE DUCATION , AFFILIATIONS & C ONTINUING D EVELOPMENT C OURSEWORK\nUniversity of Florida, Gainesville\nBACHELOR OF SCIENCE\n\nSociety for Human Resources Management (SHRM)\nMEMBER, 1990\xe2\x80\x93Present\nSENIOR PROFESSIONAL HUMAN RESOURCES CERTIFICATION (SPHR)\n\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2\xe2\x80\xa2'