b"David Kent, PMP\nEmail: davidkent@pmresults.ca\nPhone: (c) 403-818-5771\n\nResume\n\nPROFILE\nSenior manager with over 15 years of hands-on experience spanning program, project, PMO, product\nand team management. A diverse background in technical and managerial areas with experience in\ncreating vision, strategies, portals, business management, software development, ecommerce, CMS\napplications, SEM, SEO, web strategies and for delivering business critical information system projects\nto clients located in North America & Europe.\nPROFESSIONAL EXPERIENCE / ACCOMPLISHMENTS\nAltaLink\nManager, INOIS porfolio projects\n\nAug. 2011 \xe2\x80\x93 Present\n\nProject Management Office (PMO) - Worked closely with PM team and senior leadership to develop\nand implement the PMO, including the creation of the Project lifecycle, Frameworks, governance and\nstandards to be utilized.\n\xef\x82\xb7 Mananged a team of 20 project managers delivering approx. 45M in Capital portfolio of projects\nspanning 13 programs including(but not linited to) IS, Safety,Facilities, NetCom, System\nOperations and Cyber Security\n\xef\x82\xb7 Worked with business units to develop the INOIS General Tariff application(GTA) submission to\nthe Alberta Regulator\n\xef\x82\xb7 Identified he INOIS Identified PMO current state and conducted a process and project\nmanagement maturity gaps analysis\n\xef\x82\xb7 Identified opportunities during the creation of the PMO governance\n\xef\x82\xb7 Identified optimal scalable phases that were agnostic to Project Delivery Methodologies\n\xef\x82\xb7 Identified a scalable Project Life Cycle that would deliver projects in a repeatable, consistent and\npredictable manor\n\xef\x82\xb7 Designed, and developed strategies for the implementation of a new PLC.\n\xef\x82\xb7 As a Senior Project Manager and Trusted Advisor provided mentoring and coaching to the Project\nManagers\nOptimal Payments Plc.\nDirector, Project Support Office (PSO)\n\nMar. 2011 \xe2\x80\x93 Aug. 2011\n\nProject Management Office (PMO) - Worked closely with PM team and senior leadership to develop\nand implement the PMO, including the creation of the Project lifecycle, governance and artifacts to be\nutilized.\n\xef\x82\xb7 Identified PMO current state and conducted a process and project management maturity gaps\nanalysis\n\xef\x82\xb7 Identified opportunities during the creation of the PMO governance\n\xef\x82\xb7 Identified optimal scalable phases that were agnostic to Project Delivery Methodologies\n\xef\x82\xb7 Identified a scalable Project Life Cycle that would deliver projects in a repeatable, consistent and\npredictable manor\n\xef\x82\xb7 Designed, and developed strategies for the implementation of a new PLC.\n\xef\x82\xb7 As a Senior Project Manager and Trusted Advisor provided mentoring and coaching to the Project\nManagers\nDavid Kent, PMP\n\n1\n\n\x0cDavid Kent, PMP\nProduct and IT roadmap \xe2\x80\x93 Defined, led and developed the Product and IT Roadmaps to highlight key\nmilestones when creating the project deliverables, defined requirements, scope, duration and cost of\nproject.\nOptimal Payments Plc.\nSenior Program / Project Manager\n\nNov. 2010 \xe2\x80\x93 Mar. 2011\n\nConversions Program \xe2\x80\x93 The planned initiatives to increase member retention include, Sign-up and Signin flow improvements for testing a one and two step sign up process (A/B testing) and proper capturing\nof member address for other downstream systems, redesign of the member experience within the\nmember application for easier user flows and simpler navigation, implementation of test and target\nwithin the application and moving NETELLER.com off the secure site into the new CMS.\n\xef\x82\xb7 Managing a team of 40+ consisting of: PM\xe2\x80\x99s, business analysts, QA\xe2\x80\x99s , DBA\xe2\x80\x99s, architects and\ndevelopers\n\xef\x82\xb7 Overseeing project & resource planning and the implementation of Agile based execution\n\xef\x82\xb7 Managing multiple development teams simultaneously\n\xef\x82\xb7 Implementing infrastructure, content management, Java groovy grails development & integration\nprojects\n\xef\x82\xb7 Project management, design, requirements definition and specification, budgeting and project\ncontrol with ability to support multiple simultaneous projects\n\xef\x82\xb7 Principal point of contact for the executive steering committee, project managers / team leads &\nproject sponsors\n\xef\x82\xb7 Provided program reporting and Co-ordination for the N. American and European Stakeholders\nSMART Technologies ULC.\nSenior Manager \xe2\x80\x93 Project Management Office (PMO)\n\nApr. 2010 \xe2\x80\x93 Nov. 2010\n\nOversaw the PMO associated projects for all IT systems including Infrastructure, software development,\nOracle, and Data Warehouse. Worked closely with the PM team and senior leadership conducting,\nimproving and implementing PMO best practices including the specification of the project lifecycle,\ngovernance and artifacts to be utilized.\n\xef\x82\xb7 Guided business leaders, providing solutions to business needs across 8 departments including\nfinance, operations, marketing, sales, product development, services, HR and IT\n\xef\x82\xb7 Managed a team of 12+ project managers\n\xef\x82\xb7 Provided monthly project metrics showing resource capacity versus project demand, and performance\nmetrics\n\xef\x82\xb7 Presented project roadmap timelines, budgets, risks, status, and schedule updates to senior\nexecutives\n\xef\x82\xb7 Identified PMO current state and conducted a process and project management maturity gaps\nanalysis\n\xef\x82\xb7 Identified a scalable Project Life Cycle that would deliver projects in a repeatable, consistent and\npredictable manor\n\xef\x82\xb7 Provided project recovery services\n\xef\x82\xb7 Designed, and developed strategies for the implementation of a new PLC\n\xef\x82\xb7 Developed a net new resource capacity model\n\xef\x82\xb7 Worked closely with project managers and stakeholders to ensure compliance with best practice project\ndisciplines, monitoring their effectiveness, mentoring and instituting quality systems.\n\xef\x82\xb7 Participated in approval and authorisation of bids and proposals.\n\xef\x82\xb7\nDavid Kent, PMP\n\n2\n\n\x0cDavid Kent, PMP\nSMART Technologies ULC.\nSenior Program / Project Manager\n\nSept. 2007 \xe2\x80\x93 Apr. 2010\n\nRevitalization Project \xe2\x80\x93 Project manager responsible for the re-platform of smarttech.com using\nSitecore CMS-integrating 27 web properties & 41 languages. 18 month, multi million dollar program\nsuccessfully delivered on time/ on budget.\n\xef\x82\xb7 Performed variance analyses of schedule and cost on a formal and informal basis and present\nthem to senior management (i.e.: earned value management system)\n\xef\x82\xb7 Managed a team of 75+ consisting of: PM\xe2\x80\x99s, business analysts, QA , DBA, architects, developers,\nsub-contractors, 3rd party vendors, graphic designers html developers, writers and editors\n\xef\x82\xb7 Traditional & Agile project methodologies\n\xef\x82\xb7 Managed multiple project teams simultaneously\n\xef\x82\xb7 Implemented infrastructure, content management, .Net development & integration projects\n\xef\x82\xb7 Developed project plans including scope, cost, schedule, quality, resourcing, risk identification &\nmitigation, training/communication and the implementation of Agile based execution.\n\xef\x82\xb7 Contract negotiation with external systems integrators\n\xef\x82\xb7 Provided program reporting and Co-ordination for the N. American and European teams\n\xef\x82\xb7 Principal point of contact for the executive steering committee, project managers / team leads &\nproject sponsors\n\xef\x82\xb7 RFI & RFP developed to select 3rd party vendors\nSMART eBusiness Program \xe2\x80\x93 Responsibilities as the program manager included defining, managing all\nprogram related projects that impact the corporate web presence globally. Provided program\nmanagement, relationship partnering, budget planning, strategic and tactical technology direction.\nIT Service Advisory Committee (Web SAC) \xe2\x80\x93 As the chair for this committee I provided IT leadership,\nproject management direction, relationship partnering, budget planning, strategic/tactical technology\ndirection and reported KPI\xe2\x80\x99s to all management and operating areas within the company. This\ncommittee prioritized all existing and incoming business requests (outside of roadmap projects) to be\nallocated to the approprite IT teams when capacity is avaialable.\nWeb Single Sign-on Project (WSSO) project- This project's primary objective was to assess the feasibility\nof a corporate WSSO approach and purchase associated hardware and software. RFI & RFP developed\nto determine appropriate direction and vendor. Decision and direction determined and hardware and\nsoftware purchased and installed on all environments.\nSMART Learning Management System (LMS) Project - Provided project management services\nmanaging the migration of data and system integrations from the current LMS to the new Saas based\nLMS platform.\nSMART Exchange - Provided Project Management services for the development of new website and\ncustom web application designed to share over 30,000 relevant classroom-ready content within an\nonline web presence.\nLoad Balancer Refresh project - As the Project Manager on this project I worked with the infrastructure\nand IT mangement teams to complete and distribute an RFI & RFP to select an appropriate vendor\nproduct offering.\nViper hardware & Notebook 10 software product launch / SMART Learning Market place project\nProvided project recovery services for the product management and technical teams responsible for the\ndevelopment and delivery of custom applicatios and new web presence. These projects were new\nproduct releases that quickly determined the need for a project manager to assist with ensuring the\nDavid Kent, PMP\n\n3\n\n\x0cDavid Kent, PMP\ndelivery of the releases to the required date. The project was successfully delivered on time as per\ncustomer communicated timing of release.\nThe Forzani Group LTD.\nInteractive Director / Project Manager\n\nNov. 2002 \xe2\x80\x93 Sept. 2007\n\nI was the Interactive Director for The Forzani Group where I managed their corporate web properties\nincluding: sportmart.ca(eCommerce) , sportchek.ca , coastmountain.com , forzanigroup.com ,\nhockeyexperts.ca , mdrunandwalk.com and nationalsports.com. Managing - the development,\nimplementation, design, digital revenue growth , merchandising , online customer care , site\nintegrations, project management and digital product development.\n\xef\x82\xb7 Hockeyexperts.ca, Coast mountainsports.com, Forzanigroup.com - Project manager\nresponsible for the re-platform of these web properties. I provided project recovery services\nmanaging the technical and creative teams responsible for the development and delivery of the\ncustom application and new web presence.\n\xef\x82\xb7 Sportchek.ca \xe2\x80\x93 Business Project Manager for the Sportchek.ca re-platform from ATG dynamo to\na custom java application. Team consisted of approx. 50 people and took over 10,000 manhours to deliver. The site is fully integrated with sales and inventory systems for FGL. Site traffic\nhas tripled and the website now averages over 2.3 million hits per day.\nAWARDS / RECOGNITION / MEMBERSHIPS\n\xef\x83\xbc\n\xef\x83\xbc\n\xef\x83\xbc\n\xef\x83\xbc\n\nPMP\xc2\xae, Project Management Institute (PMI)\nPMI Sothern Alberta Chapter (PMI-SAC)\nProfessional Development Conference (PDC) Chair for the 2011 & 2012 PMI-SAC PDC\nFellowship Chair (PMI-SAC)\n\nEDUCATION / TECHNICAL BACKGROUND\nCERTIFICATION\n\xef\x82\xb7 PMP\xc2\xae Certification\nEDUCATION\n\xef\x82\xb7 Mount Royal University\no PMP\xc2\xae Certification Exam Preparation Project Management\n\xef\x82\xb7 Mount Royal University\no Project Management Program\n\xef\x82\xb7 University of Southern Mississippi\no Search Engine Optimization\n\xef\x82\xb7 University of Illinois\no Web Programming Certificate*\n\xef\x82\xb7 University of British Columbia\no Internet Marketing Certificate\n\xef\x82\xb7 Thompson Rivers University\no Business Administration Program*\n\nDavid Kent, PMP\n\n2009\n2007\n2005\n2000\n2000\n1986\n\n4\n\n\x0cDavid Kent, PMP\nREFERENCES\nAvailable upon Request\n- Please also see http://ca.linkedin.com/in/pmresults for current recommendations\n*Requires one course to complete\n\nDavid Kent, PMP\n\n5"