b"Wilson Kunnan Jose\nSr. Consultant, QA\n\nSummary\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n13 years of experience in Software Testing (manual/ black box). 1 year of software development in\nstatic/ dynamic web pages, client and server scripting. 1 year of Automation experience in QTP\nv8.0\nCertification on Software Testing, Software Quality Assurance, Business Communication\nWorked with QA team to test, Prevent problems & Measure success together with Business Analyst\nto understand the needs & expectation of the client, to clarify requirements and make\nrecommendations.\nProficient in wide range of testing (BVT, Functional, Regression, Exploratory, Integration,\nSystem, Localization, Browser Compatibility, Ad-hoc/ random, Alpha, Beta, UAT, RC) for\ndomains (Security, Retail, Travel, Clinical Trial Supply Chain Management, Real Estate,\nMedia, Lottery/ Gaming and Utilities).\nExcellent knowledge in Requirement Analysis, Requirement Traceability Matrix, Test Strategy, Test\nPlan, Test Cases to cover all product functionality, Test Execution, Defect Management, Defect\nLog/ Tracking, Metric and Reporting\nTaking ownership for the project Leading, Planning, Estimating, Scheduling, Executing, Monitoring,\nControlling, Improving, Reporting and Closing of testing efforts along with cross functional Team\nManager.\nEfficient in SDLC, Waterfall, V-model, Agile framework and Onshore-Offshore model\nDefect Management using Bugzilla & Test Management using Quality Center - ALM and TestLink\nPeople Management - Allocate resource, Monitor, Mentor and Manage the team\nAccountable for Test coverage, follow-up on outstanding issues and Quality delivery with KI's\nSelf-starter able to achieve successful outcomes in a non-hierarchical environment with minimal\nsupervision, Prioritization skills to manage multiple projects on different schedules\n\nEducation\n\xef\x82\xb7\n\xef\x82\xb7\n\nBachelor of Engineering in Computer Science from VMKV Eng. college, Salem, India\nYear: 1996-1999\nDiploma in Electronics and Communication Engineering from NIT, Coimbatore, India\nYear: 1992-1995\n\nCore Competencies\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\nDomains: worked with Security, Retail, Travel, Clinical Trial Supply Chain Management,\nReal Estate, Media, Lottery/ Gaming and Utilities\nTest Management\nDefect Management\nPeople and Project Management\nSoftware (Manual) Testing/ Quality Control\n\nTechnical Proficiency\nOperating System\nRDBMS\nMicrosoft tools\nLanguages\n\n: Windows flavors XP/ Vista/ Win7/ Win8 (32/ 64bit)\n: Oracle 8i/SQL Server 2008/7.0/6.5 and MS-Access\n: MS-Word, MS-Excel, Visio (MS Office 2010).\n: C, C#, Java, ASP, PHP\n\n\x0cFront-end Tech\nAutomation Tools\nTest management tool\nDesktop Virtualization\nRequirement Management\nDefect tracking tool\nCM Tool\nWeb Server\nWorkflow Solution in Media\nNetworking\nImaging\nSQL Tuning\nFTP\n\n: HTML, DHTML, JavaScript, VB Script, MS FrontPage\n: QTP 8.0\n: Quality Center11 \xe2\x80\x93 (ALM), TestLink\n: VMware, Citrix\n: Doors\n: ALM (QC-11), Bugzilla, Jira\n: Share Point\n: IIS 5.0, Apache, Tomcat\n: Flow-brix for publishing industry\n: Novell Netware, LAN 3.1 & 3.2 dedicated and non-dedicated server\n: Adobe Photo-shop, Gif animator\n: Toad\n: Cute FTP\n\nEmployment History\nSr.Consultant \xe2\x80\x93 Defect Manager, QA\nCapgemini, Canada\nClient: BC Hydro\n\nJanuary 2012 \xe2\x80\x93 November 2012\n\nDescription\nBC Hydro\xe2\x80\x99s Smart Metering Program is an important foundational step in the modernization of BC\nHydro\xe2\x80\x99s electricity system. The program involves replacing existing customer meters, now becoming\nobsolete, with a comprehensive smart metering system. This system includes the technology and\ntelecommunications infrastructure needed for BC Hydro to continue to manage the electricity system in\na reliable, safe and cost-effective manner.\nResponsibilities:\n\xef\x82\xb7 As defect manager, work with all stakeholders to define/improve the defect management process,\nwork with all parties to get the best practice for the project\n\xef\x82\xb7 Effectively facilitate defect meetings and drive defect for the solution\n\xef\x82\xb7 Actively follow up with defect owners and communicate with them to ensure the defects are\nprocessed effectively\n\xef\x82\xb7 Define and monitoring the Quality of defects, help testers on improving the quality of defects\n\xef\x82\xb7 Produce defect metrics reports and raise defect related risks/issues to the project\n\xef\x82\xb7 Experience in Test & Defect Management\nEnvironment: Win XP, Vista, Win7, 32/64 bit, Citrix, SQL, QC, Jira, SAP, ESB, .NET\nSr.Consultant \xe2\x80\x93 Test Lead/ People Manager, QA\nCGI, Canada\nClient: Atlantic Lottery Corporation\n\nSeptember 2011 \xe2\x80\x93 January 2012\n\nDescription\nGeoSweep - Instead of playing your favourite numbers, you choose your favourite places home, work\netc. Atlantic Canada divided into squares called Geos. Players choose one more Geos which can be\nfound by searching by postal code, town or favourite place or by zooming in and out on the map.\nPlayers buy the right to own that Geo for 30 days of draws\n\n\x0cResponsibilities:\n\xef\x82\xb7 Host the Decision Point and Test Kickoff meetings\n\xef\x82\xb7 Responsible to develop the Test Strategy and Test Plan\n\xef\x82\xb7 Ensure the development of test cases\n\xef\x82\xb7 Act as the defect coordinator for the project\n\xef\x82\xb7 Mentor/ Coach team members as needed\n\xef\x82\xb7 Detail the high-level Entry/ Exit criteria for all test phases\n\xef\x82\xb7 Ensure test schedules are met\n\xef\x82\xb7 Escalate issues as required to the Project Team\nEnvironment: Win XP, Vista, Win7, 32/64 bit, SQL, C, QC, Jira\nProject Lead, QA\nMcAfee Inc, Canada\nClient: Dell, Lenovo, Acer\n\nSeptember 2008 \xe2\x80\x93 September 2011\n\nDescription\nPartnerFirst \xe2\x80\x93 Test the customized version of McAfee Antivirus for their clients\nCore Team \xe2\x80\x93 Test the McAfee Antivirus for their new product features/ version\nSustainment \xe2\x80\x93 Test the production/ client issue for the McAfee Antivirus\nResponsibilities:\n\xef\x82\xb7 Responsible for end to end project testing effort, Requirement Analysis, Preparing Test Strategy,\nTest Plan, Test Cases to cover all Product functionality, Traceability Matrix, Test Execution, Defect\nTracking, Metrics, Reporting and Escalation.\n\xef\x82\xb7 Created, Executed and Maintained Test cases using TestLink, for different builds\n\xef\x82\xb7 Performed BVT, Functional, Regression, System, Alpha, Beta and Release Candidate Testing\n\xef\x82\xb7 Report defects using Bugzilla, Tested and Verified Bug fixes\n\xef\x82\xb7 Work closely with the development team to analyze, debug and resolve any issues\n\xef\x82\xb7 Produce Test report for iteration to measure the test progress\n\xef\x82\xb7 Plan testing activities to meet project needs and expectations\nEnvironment: Win XP, Vista, Win7, 32/64 bit .NET1.1, IIS 5.0, SQL, C, QC, TestLink, Bugzilla\nTeam Lead, QA\nWipro Technologies, Canada\nClient: CTB/ McGraw-Hill, Hanes Brands INC., Target, Proquest\n\nMay 2006 \xe2\x80\x93 April 2008\n\nDescription\nCTB/ McGraw-Hill, USA > Media - Monarch \xe2\x80\x93 CTB has initiated a program to improve the processes\nand systems that are used to create test items, tests, and to process score and report student responses\nHanes Brands INC, USA > Retail - Apparels - Polaris \xe2\x80\x93 ANET: SMES - Capacity Sharing & Application\nConsolidation Project requires assembly manufacturing system to be able to support commingling of\nproducts between the different lines of businesses.\n\n\x0cHBI, USA > OneSource is a custom-built web-application that currently enables SLBA to source\nFinished Garments from vendors across the world.\nTarget, USA > Retail - B2B Gift Card Ordering System \xe2\x80\x93 A program to maximize profitability,\nApplication allows you to create an online order for Gift Card using B2B.\nProquest, USA > Media - Process Management, 3 utilities - Email Account Manager, Automated\nScheduler and a Process Manager that can be used to start a publishing process.\nResponsibilities:\n\xef\x82\xb7 Knowledge Acquisition, Documentation & Presentation, Knowledge Transfer\n\xef\x82\xb7 Developed Test Strategy, Test Plan and Test Cases to cover all the functionality, Test Execution\n\xef\x82\xb7 Analyzed test results, Maintained Test Results and Test Report\n\xef\x82\xb7 Created, maintained and analyzed a requirement traceability Matrix\n\xef\x82\xb7 Performed product release testing and reported on the status of project\n\xef\x82\xb7 Responded to urgent situations, by prioritization\n\xef\x82\xb7 Ensured that all high-priority bugs are fixed prior to deployment\nEnvironment: Windows, .NET Framework1.1, IIS 5.0, SQL, Java, Oracle, Test Director, Toad and\nFlow-brix\nTeam Lead, QA \xe2\x80\x93 Validation\nAptuit Inc., India\nClient: Pfizer Inc, AstraZeneca, Abbott Laboratories\n\nJuly 2005 \xe2\x80\x93 April 2006\n\nDescription\nClinicopia 4.0 - is an end-to-end Clinical Trials Supply Chain suite includes Planning, Inventory\nManagement and Shipment system for conducting pre-clinical studies for a new Drug that has been\nlaunched into the Market. Product Consist of systems such as Supply Management, Forecasting, cMRPClinical Material Resource Planning, Process Execution, Labeling and Drug Accountability. Design of\nthe product is complex and has some Business rules, which are according to the (Food & Drug\nAdministration) FDA Compliance. iProConsulting offers services to develop custom applications\ncovering a range of issues such as (Current Good Manufacturing Practices) cGMP, (Good Clinical\nPractice) GCP and FDA compliance with the validations based on the real time scenarios and with\nconstant feedback from the client.\nResponsibilities:\n\xef\x82\xb7 Requirement Study, Preparing Functional Test Scripts for new requirements & change request\n\xef\x82\xb7 Executed Adhoc , Negative, Functional and Regression Testing.\n\xef\x82\xb7 Prepared Bug Reports and documenting the same.\n\xef\x82\xb7 Involved in Validation Phase by Executing Test Plans\n\xef\x82\xb7 Executed UAT for Real time scenarios\n\xef\x82\xb7 Clarifying the business requirements with BA's and PA's\n\xef\x82\xb7 Developed and Maintained the Matrix SRD x TP and TP x FTS\n\xef\x82\xb7 Reporting, Backing up and Resolving issues by necessary actions\n\xef\x82\xb7 Reviewed FTS with FDD-Business rules, Functional Design Document\nEnvironment: Windows XP, Oracle/ Java, Win2000 Professional, Doors\nTeam Lead, QA\n\nJune 2004 \xe2\x80\x93 April 2005\n\n\x0cRemoba Inc., India\nClient: Revelex\nDescription\nGalileo\xc2\xae International is one of the world's leading providers of electronic global distribution services\nfor the travel industry, has developed travel solution to access schedule and fare information, book\nreservations and issue tickets for 470 airlines. Galileo International also provides subscribers with\ninformation and booking capabilities covering all the major hotel chains, car rental companies, cruise\nlines and numerous tour operators throughout the world.\nCendant-Galileo\nProduct to serve as a browser-based desktop booking tool as a subset of its current agent population.\nPricing and availability are queried through GDS, CRS and consolidators to produce an integrated travel\nitinerary quickly and efficiently.\nResponsibilities:\n\xef\x82\xb7 Developed test plan, test case to cover all the functionality\n\xef\x82\xb7 Established and executed test procedures\n\xef\x82\xb7 Analyzed test results and defect data\n\xef\x82\xb7 Reported on the status of project\n\xef\x82\xb7 Maintained test records\n\xef\x82\xb7 Developed documentation and test procedures\n\xef\x82\xb7 Created, maintained and analyzed a requirement trace\n\xef\x82\xb7 Performed product release testing, recommended process improvements\n\xef\x82\xb7 Implemented and complied with client's quality system\n\xef\x82\xb7 Responded to urgent situations, by prioritization\n\xef\x82\xb7 Test result analysis and reporting\n\xef\x82\xb7 Defect reporting through Bugzilla\n\xef\x82\xb7 Ensuring that all high-priority bugs are fixed prior to deployment\n\xef\x82\xb7 Performing black box, functional, integration and regression testing\n\xef\x82\xb7 Executed both manual and automated testing using QTP 8.0 on web based travel application\n\xef\x82\xb7 Conducted testing, including regression and integration testing.\n\xef\x82\xb7 Participates in document and deliverable reviews, change requests, and assessments\n\xef\x82\xb7 Testing activities for the development of new software features\n\xef\x82\xb7 Assists the client's process through project reviews\n\xef\x82\xb7 Promotes positive and effective working relationships\n\xef\x82\xb7 Works independently, leverages relationships across other departments, and\n\xef\x82\xb7 Follows up with individuals without guidance\n\xef\x82\xb7 Maintaining Resource and Time Schedule\n\xef\x82\xb7 Participates in document and deliverable reviews, change requests, and assessments\n\xef\x82\xb7 Testing activities for the development of new software features\n\xef\x82\xb7 Assists the client's process through project reviews, Follows up with individuals without guidance\n\xef\x82\xb7 Promotes positive and effective working relationships,\n\xef\x82\xb7 Works independently, leverages relationships across other departments\n\xef\x82\xb7 Executed both manual and automated testing using QTP 8.0 on web based travel application\n\n\x0cEnvironment: Windows XP, VPN connectivity, Remote Desktop, PHP, JavaScript, Java, MySql\nSoftware Test Engineer\nJune 1999 \xe2\x80\x93 June 2004\nInterface Software, India\nClients: Alemadi Communication Center, STJ Electronics Pvt. Ltd., CN Internet Broker Ltd.,\nDescription\nDesign web pages and website for their client based on the client requirement. Sourcing and delivering\nwebsite solutions that make commercial sense.\nResponsibilities:\n\xef\x82\xb7 Created, debugged, tested, documented and implemented website for the clients utilizing skills in\nHTML, DHTML, CSS, Java Script, VB Script, MS Front Page, ASP, MS Access, Oracle, SQL and\nIIS.\n\xef\x82\xb7 Sourcing and delivering website solutions that make commercial sense.\n\xef\x82\xb7 Work on the front-end presentation layer of website, which may change often and considered highly\ndynamic using ASP with Ms Access on IIS\n\xef\x82\xb7 Maintain existing programs and edit website for changes as required.\n\xef\x82\xb7 Select & organize information for inclusion & design the appearance, layout & flow of the website.\nConsult with clients to develop SRS document. Prepare mock-ups and storyboards.\n\xef\x82\xb7 Create & optimize content for website using graphics, database, animation & other software.\n\xef\x82\xb7 Lead & co-ordinate multidisciplinary teams to develop website graphics, content, capacity and\ninteractivity.\n\xef\x82\xb7 Worked directly with end-users to maximize efficiencies and user-friendliness\n\xef\x82\xb7 Key deliverable included the client/ server side coding, Content Management and Database Projects\nas well as Uploading and Setting POP3 email for the web site. The project gave me practical\nexperience in the design and development of web sites.\nEnvironment: HTML,DHTML, CSS, VB Script, JavaScript, ASP, PHP, MS Front Page, MS Access,\nWin NT, SQL, IIS\nSystem Support Engineer\nJ.S. & Company\n\nJuly 1995 \xe2\x80\x93 July 1996\n\nDescription\nAssemble and service systems In house for their clients\nResponsibilities:\n\xef\x82\xb7 Assembling Computers, Installing Software\xe2\x80\x99s, Troubleshooting for both Hardware & Software errors\n\xef\x82\xb7 Novell Netware experience on dedicated and non dedicated server, to access the authorized network\nservices, resources, application and data available on multiple servers linked together in a cluster\nconfiguration\nEnvironment: Dos, Win XP, Novell Netware, Lan 3.1 and 3.2"