b'Brian Brown\n\n999 Main Street\nAny Town, NY 99999\nCell: (999) 999-9999\nemail@yahoo.com\n\nObjective\nAn instructional design position working in a medium to large company focused on developing and\nconducting quality programs for customer training or internal operations requiring an analytical and\nthorough person with the ability to:\n\xc2\xb7 Manage and direct trainers, programs, and administrative operations.\n\xc2\xb7 Use instructional design methods in the assessment, planning, development, implementation, and\nevaluation of training needs and programs.\n\xc2\xb7 Research, experiment, and test new technology, applications, and methods of information delivery.\nGoal: to contribute to developing and implementing training programs and materials for customers and\nemployees to improve their efficiency while enhancing the company\'s image of being the industry\'s\npremier provider and building the company\'s growth.\n\nQualifications\n\xc2\xb7 Instructional Design, Program Development, Program Evaluation, Needs Assesment\n\xc2\xb7 Management, Supervision, Administration, Budgeting\n\xc2\xb7 Training, Presentation Development, Public Speaking, Customer Service\nAccomplishments\nInstructional Design\nDesigned, developed, and implemented 11 "how to" training programs involving operations, computer\nsoftware, or applications and equipment operation resulting in increasing participant awareness and job\nperformance.\nManaging\nPlanned, organized, and managed two administrative setups of six-week training programs for over a\nthousand participants each resulting in smooth start up of the program and registration of the participants.\nSupervising\nSupervised, mentored, and motivated 24 professional trainers conducting five iterations of a 14-week\napprentice program resulting in exceeding learning growth and goals of 95%.\nCommunication Skills\nDesigned, developed, and wrote three computer "help files" that allowed for quick access to information,\nease of understanding, and excellent organization of procedures resulting in increasing customer\nunderstanding as well as reduced customer service calls.\nAdvising\nAdvised both the hardware and software development teams as they developed a whole new multi-use\ninterface, on the training issues as to eliminating potential unfriendly language, user friendliness, and\nconsistency resulting in a cleaner and easier to use interface.\n\nExperience\nABC Inc\nInstructional Designer\nApril 2010 - June 2010\nAny Town, NY\nDescription\nDeveloped video to supplement the online course.\nMoved course content from Blackboard to Scholar.\nAssisted with the development of mathematical images for online courses.\nAssisted with the design, development, implementation and evaluation of the Breeding and\nGenetics Graduate Education Online program.\nOrganized survey data gathered from online graduate courses.\n\n\x0cPresented information from graduate courses at four different conferences.\nXYZ Corp\nInstructional Designer\nMay 2006 - March 2010\nAny Town, NY\nUsed the ADDIE Model and Accelerated Learning principles to create instructor-led training\nprograms for a variety of Fortune 500 companies.\nWrote and developed eLearning web-based training programs for a variety of clients, including\ntelecommunications, computer, broadband, hotel, healthcare, government, and financial\ninstitutions.\nIdentified problem areas and developed training solutions to address them. Designed course\ncurriculums and learning activities to involve various types of learners using the SAVI Model.\nAnalyzed, designed, and continuously improved computerized knowledge base to assist\nrepresentatives in delivering world class customer service.\nRevised and updated training curriculums based on client feedback and pilot group results.\nDelivered training to employees as needed.\nBCD Inc\nOctober 2004 - May 2005\n\nInstructional Designer\n\nAny Town, NY\n\nCollaborated with departments and SMEs (subject matter experts) for assigned projects to\ndevelop the appropriate learning solutions for varied audiences.\nResearched and presented new project information on a monthly basis to director and project\nmanager to keep the department up-to-date on future projects that may have impacted training.\nAchieved team effectiveness by managing monthly meetings and encouraging openness and\nhonesty among department associates, thereby increasing communication and employee\nengagement.\n\nSkills\n\xc2\xb7 Microsoft Word, Excel, PowerPoint, Project, Visio, Access\n\xc2\xb7 Adobe Author ware, Frame Maker, Illustrator, Acrobat Distiller, Photoshop Elements\n\xc2\xb7 Robo Help, HTML\n\xc2\xb7 IADS\nEducation\nUniversity of New York\nDecember 1988\n\nOther\nMaster of Education, Human\nResources Development\n\nNew York, NY\n\nBachelor of Business\nAdministration\nAccounting\n\nNew York, NY\n\nNew York University'