b"BRENDA JEWELL-SWARTZ\n7 Canoe Birch Court\nBerlin, CT 06037\n\njewell.swartz@gmail.com\nResidence: (860) 828-1801\n\nAn accomplished Insurance Professional, with expertise in developing client relationships and\nprofessional delivery of products/services within dental and healthcare industry. Proven ability to build\nnewly endorsed association programs and to establish a well-organized and productive agency team.\nSolid experience creating specialized insurance products and processes that enhance client services and\nimprove client satisfaction. Understands how consistent customer service and personal contact with\nclients are impacted during organizational change. Possess diverse insurance experience within agency,\ncorporate environment, service (not for profit) organizations and smaller start-up companies, which\ncontributes to problem resolution in various situations. Strong leadership skills, with ability to motivate\nprofessionals and maximize levels of productivity. Excellent communicator, with emphasis on building\nstrong client relationships.\n\nQUALIFICATION HIGHLIGHTS\nProduct Knowledge\nClient Services\nStrong Interpersonal Skills\nNetworking\nTraining/Mentoring\n\nProgram Growth\nSales/Marketing\nOrganizational Development\nRelationship Development\nTeam Leadership\n\nAccount Management\nProject Management\nDental Community Contacts\nProblem Solver\nTerritory Knowledge\n\nPROFESSIONAL EXPERIENCE\nJewell Professional Insurance, LLC West Hartford, CT\nOwner/Insurance Professional\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n\xef\x82\xb7\n\n2010 \xe2\x80\x93 Present\n\nExperienced insurance professional and consultant for the Connecticut State Dental Association (CSDA), for\nthe last fourteen years\nMember of Fortress Insurance Agent Advisory Council\nBoard of Director for Connecticut Dental Community Outreach Foundation\nAttends monthly and annual dental meetings to promote special insurance products\nConduct four educational seminars annually for the University of Connecticut Dental School. The\npresentation is entitled, \xe2\x80\x9cProfessional Liability Needs for the Dentist\xe2\x80\x9d\nAppointed by OGRRGA Insurance Co. in CT, NJ and portions of NY due to experience with risk retention\nprograms and ability to build new programs. This Obstetricians and Gynecologists professional liability plan\nrecognizes that the key denominator is always the combination of lower price and no lawsuits\n\nMcDonough & Keegan Insurance East Berlin, CT\nSr. Vice President\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n\xef\x82\xb7\n\n2001 \xe2\x80\x93 2010\n\nPrimary contact and sales professional for the Connecticut State Dental Association (CSDA)\nConsulted with 1000+ dentists in the area of dental professional liability and other insurance products\nthey need to safeguard their dental practices from potential claims\nAppointed by OMS National Insurance Co. as the exclusive agent in CT, NJ and portions of NY. This\nOral Surgeon's professional liability plan has a national endorsement from AAOMS, the professional\nassociation of Oral and Maxillofacial Surgeons. In tri-state territory, the company insures 89% of the\neligible surgeons in CT, 80% in NJ and approx. 72% in NY. Responsibilities ranged from securing\ninsurance applications from the surgeons, premium collection and customer retention of this\n$18,000,000 book of business\nPromoted an insurance program specifically designed for dental practices in an effort to assist them in\nthe area of employment related claims. The goal for this program is continued growth by educating\ndentists and their practice managers about the coverage and the special risk management resources it\nprovides\n\n\x0cBRENDA JEWELL-SWARTZ\nMedical Protective Ins. (GE) Hartford, CT\nManaging General Agent-Directing New England States\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\n1996 - 1998\n\nIdentified and sold our professional liability insurance products to physicians, health care facilities and\ndentists in Wisconsin. Received non-resident insurance license for Illinois and expanded sales territory into\nnorthern Illinois\nServed as a member of the Wisconsin Risk Management Steering Committee-a division of the department of\ninsurance\nUtilized strong negotiation and marketing skills to set appointments with practice managers at medical and\ndental offices in an effort to promote products and services\nOrganized and attended annual Medical Group Management Association conferences in Wisconsin.\n(MGMA)\nCultivated professional relationships with accountants, practice managers and insurance brokers to increase\nour visibility in the medical community with compatible vendors\n\nWisconsin Hospital and Health Association Madison, WI\nAssociate Vice President of the Corporate Insurance Division\n\xef\x82\xb7\n\n1998 - 2001\n\nAccepted a career promotion and relocated to Hartford, CT, after working with our GE MPCO dental\ninsurance team to secure the program endorsement of the Connecticut State Dental Association (CSDA).\nResponsible for program implementation and development in a new territory for GE MPCO\nAppointed insurance agencies and brokers to create the infrastructure of a strong, growth oriented medical\nmalpractice insurance program in the New England territory\nCultivated strong business relationships within the insurance agency networks, local community study groups\nand health care associations throughout CT, RI, NH, MA, VT and ME\nNegotiated premium proposals, made coverage recommendations and trained our appointed insurance\nagencies and brokers\nAs the underwriting managing general agent, was responsible for the review of all new business professional\nliability applications for coverage approval or declination\nMade on-site customer service visits to dental and medical offices\nHired, trained and managed new customer service employees for the Hartford office\nLiaison for Hartford Insurance Co. and GE MPCO in New England territory. Successfully collaborated direct\nmail campaigns, events with potential clients, trade show attendance and branding the two carriers as the\nprimary source of insurance for dental offices\n\nThe Medical Protective Company Milwaukee, WI\nGeneral Agent-Direct Writer of Professional Liability Insurance\n\xef\x82\xb7\n\nPAGE 2\n\n1994-1996\n\nDeveloped, evaluated and managed the WHA endorsed property/casualty insurance programs for Wisconsin\nHospitals and Health Association members\nProvided insurance consulting services to the financial officers and board members of Wisconsin Hospitals\nand Healthcare Systems. Offered to review their insurance portfolios and provide coverage\nrecommendations for their insurance programs\nPrepared and presented monthly production reports for the board of directors and the executive director of\nthe WHA\nNegotiated commission schedules with insurance carriers for the benefit of the association, which generated\nnotable revenue increases in the first 12-month period\n\nPREVIOUS WORK HISTORY\nVice President of Sales and Marketing \xe2\x80\x93 J.N. Manson Insurance Agency Wausau, WI"