b'Sample Resume for Head Waitress\n\nSara M. Chris\n124 Example Avenue, Hertford, UK 6C9 D7E\n[Your Contact #], [Your Email Address]\n\nHead Waitress\nPROFESSIONAL HIGHLIGHTS\n\xe2\x80\xa2 Over 14 years\xe2\x80\x99 experience working in fast-paced hospitality environments\n\xe2\x80\xa2 Demonstrated ability to build rapport with guests and making the casual diners to regulars\n\xe2\x80\xa2 Good understanding of basic accounting principles\n\xe2\x80\xa2 Ability to deal with all telephone calls and inquiries in an professional and friendly manner\n\xe2\x80\xa2 Working knowledge of computers and internet\n\xe2\x80\xa2 Ability to speak English clearly and warmly with guests\n\xe2\x80\xa2 Good level of understanding of the restaurant and hospitality industry\nRELATED WORK EXPERIENCE\nThe Whistling Duck Restaurant \xe2\x80\x93 Hertford, UK | May 2008 \xe2\x80\x93 Present\nMaitre d / Head Waitress,\nAttain Customer Service Award in 2009\n\xe2\x80\xa2 Efficiently manage all aspects of casual dining and buffet service area which increase returning guests ratio\nby 30%\n\xe2\x80\xa2 Visit each table of dining area on day by day basis, ensuring guests are completely satisfied with the food\nand service\n\xe2\x80\xa2 Direct, oversee and evaluate the performance of hospitality workers\n\xe2\x80\xa2 Notify the Restaurant Manager of any angry patrons\n\xe2\x80\xa2 Ensure that the Restaurant workers follow company policies at all times about uniforms, personal look and\ncleanliness\nTyfoon Restaurants \xe2\x80\x93 London, UK | Mar 2002 \xe2\x80\x93 May 2008\nChef de Rang\n\xe2\x80\xa2 Provided a warm salutation to guests and accompany them through to the restaurant\n\xe2\x80\xa2 Ensured hygiene of the reception area and visitor facilities\n\xe2\x80\xa2 Presented bills to the guests and ensured accurate payments are processed\n\xe2\x80\xa2 Took drinks orders from guests\n\xe2\x80\xa2 Managed display area and Organized products\nEDUCATION\nB.S. | Hospitality Management\nRIMS College, London UK \xe2\x80\x93 2006\nADDITIONAL SKILLS\n\xe2\x80\xa2 Very strong communication Skills\n\xe2\x80\xa2 Experience of work in a multicultural and dynamic environment\n\xe2\x80\xa2 Excellent skills in problem solving and staff management\nReferences: Available on request'