b"Nigel Brookes\nBusiness Operations Manager\nAREAS OF EXPERTISE\n\nPERSONAL SUMMARY\n\nBusiness Growth\n\nA self-starter, with bags of energy, who is always leading the team from the front\nand who is not frightened to take the initiative. Nigel has the ability to work\nindependently in an environment of change, challenge, multiple deadlines and\npriorities. He has extensive experience of Business Operational matters and is\npassionate about supporting individuals and businesses to excel. As a high achiever\nwho has a successful record of delivery and exceeding targets, he can be relied upon\nto cut all unnecessary costs and hit all goals set for him. He is an outstanding\nindividual, eager to deliver excellence at every opportunity, and right now he is\nlooking for a suitable senior managerial position with an exciting company that is\nlooking to employ individuals of the highest calibre.\n\nOperational Excellence\nCustomer Satisfaction\nContinuous Professional\nDevelopment\nProblem Management\nClient Participation\nHR Issues\nTechnical Resource\nManagement\n\nCAREER HISTORY\nInsurance Company - Coventry\nBUSINESS OPERATIONS MANAGER\n\nApril 2009 - Present\n\nResponsible for meeting all relevant statutory and mandatory requirements associated\nwith operations and for working within the framework of the company's core values, as\nwell as promoting its ethos and mission statement.\nPROFESSIONAL\nMBA\nFrench speaker\nGerman speaker\n\nPERSONAL SKILLS\nEntrepreneurial spirit\n\nDuties:\n\xef\x82\xb7 Overall responsibility for short/medium term planning and organisation of all\nresources.\n\xef\x82\xb7 Developing and managing interdisciplinary teams for multi-party projects.\n\xef\x82\xb7 Participating in the sales process by identifying business development potential.\n\xef\x82\xb7 Writing up reports on business operations for the executive staff.\n\xef\x82\xb7 Attending regular progress meetings with Senior Managers and Directors.\n\xef\x82\xb7 Creating a positive culture where the work can get done.\n\xef\x82\xb7 Identifying and managing risks, issues and dependencies.\n\xef\x82\xb7 When appropriate, provide operational cover for absent Senior Managers.\nMortgage Broker - Manchester\nASSISTANT MANAGER\n\nMay 2008 \xe2\x80\x93 March 2009\n\nKEY SKILLS AND COMPETENCIES\nPersuasive & articulate\nBusiness development attributes\nRelationship development\nInfluencing skills\n\nPERSONAL DETAILS\nNigel Brookes\nDayjob Ltd\nThe Big Peg\nBirmingham\nB18 6NF\nT: 0870 061 0121\nM: 0087 222 9999\nE: info@dayjob.com\n\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\nEstablishing and implementing goals and objectives.\nKnowledge and understanding of the financial information technology.\nProven track record of developing and implementing business strategies.\nHaving a mature approach to set-backs.\nAwareness of and sensitivity to cultural diversity.\nSharing knowledge and expertise in a highly professional manner.\nDecision making in a pressured, commercial driven environment.\n\nACADEMIC QUALIFICATIONS\nBirmingham North University\nBusiness Operation sManagement\n\n2005 - 2008\nBA (Hons)\n\nBirmingham South College\n2003 - 2005\nA Levels: Maths (B) English (A) Physic (C) Geography (A)\nREFERENCES \xe2\x80\x93 Available on request.\n\n\x0cCopyright information - Please read\n\xc2\xa9 This Business Operations Manager resume template is the copyright of Dayjob Ltd 2013. Job seekers may download\nand use this particular resume example for their personal use to help them write their own one. You are also most\nwelcome to link to any page on our site www.dayjob.com. However this CV template must not be distributed or made\navailable on other websites without our prior permission. For any questions relating to the use of this template please\nemail: info@dayjob.com."