b'Business Sample Resume\nJohn Smith\n\n7 Leland Road\nToronto, Ontario M9G 3R2\n(416) 798-1331\njohnsmith@guelphhumber.ca\n\nProfessional Profile\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nStrong statistical and data management skills developed through accounting projects\nundertaken in university and the workplace\nSkilled at complex data compilation and analysis through managing and assessing cash flows,\nand maintaining consolidated records\nProviding outstanding customer service by building and maintaining professional relationships\nAdapts well to new situations and comfortable working in a fast-paced environment\nExcellent written and oral communication skills gained through continuous interaction with\ncustomers\nProficient software skills in Simply Accounting, Quickbooks, Microsoft Office and Outlook\n\nEducation\nUniversity of Guelph-Humber\nUniversity of Guelph\n\xe2\x80\xa2 Honours Bachelor of Business Administration\n\n2010 - Present\nToronto, Ontario\n\nHumber Institute of Technology and Advanced Learning\n\xe2\x80\xa2 Diploma in Business Administration, with an emphasis in Accounting\nHonour\xe2\x80\x99s List\n\n2014\n\nSelected Coursework: Intermediate Accounting II, Advanced Managerial Accounting, Advanced Financial\nAccounting, Taxation II, Auditing III, Accounting Theory\n\nWork Experience\nJunior Accountant\nBeneFACT Consulting Group Inc.\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nMay 2012 - August 2012\nMississauga, Ontario\n\nPrepared and audited income tax returns for both individuals and institutions\nAudited company records to identify fraud, increasing fraud prevention by 30%\nInvestigated, compiled and summarized data to support records for an audit by the Internal\nRevenue Service (IRS)\nMaintained and organized client books through financial statement preparation\n\nNeed more help? Visit us in GH108 | Call: 416-798-1331 ext. 6288 | Email: career@guelphhumber.ca\nJob and Placement Portal: ghworks.guelphhumber.ca\n\n\x0cCustomer Service Representative (CSR)\nTD Canada Trust\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nCreated and processed client accounts while providing excellent customer service\nSold and referred bank products to customers based on specific sales focuses\nIdentified prospective clients, and developed and implemented presentations for clients\nIncreased branch loan production volume by 15%\n\nOffice Assistant\nBusiness School, Humber Institute of Technology and Advanced Learning\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nSeptember 2011 - April 2012\nToronto, Ontario\n\nSeptember 2010 - April 2011\nToronto, Ontario\n\nAssisted with the design of long-range marketing strategies to prospective students\nResearched, analyzed and catalogued data that was utilized in the development and\nimplementation of the Business School\xe2\x80\x99s strategic marketing plan\nSupported staff and faculty in all necessary duties as needed\n\nVolunteer Experience\nUnit Office Assistant\nCanadian Cancer Society\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\nMay 2011 - August 2011\nToronto, Ontario\n\nProvided outstanding customer service by answering the telephone and assisting with walk-in\ninquiries, increasing customer retention by 20%\nHandled all incoming and outgoing mail using established procedures\nDistributed brochures, flyers and other Canadian Cancer Society materials as necessary\n\nCertifications\nMicrosoft Office Specialist - Excel (MOS)\n\nApril 2013\n\nCanadian Securities Course (CSC)\n\nJune 2012\nReferences Available Upon Request\n\nAdapted from Source:\nYate, Martin. "Finance, Banking, and Insurance." Knock \'em Dead R\xc3\xa9sum\xc3\xa9s: Smart Advice to Make Your Online and Paper\nR\xc3\xa9sum\xc3\xa9s More Productive. 8th ed. Avon, MA: Adams Media, 2008. 180, 185. Print.\n\nBusiness Sample Resume|2'