b'Sample resume \xe2\x80\x93 information\ntechnology postgraduate\nDO NOT COPY: You are advised not to\ncopy this sample, but to use it to generate\nideas to create your own resume.\n\nTerry Applicant\n\n11 Cruz Avenue\nClayton VIC 3204\nHome - 8945 6731\nMobile - 2439980117\nEmail: terry.applicant@email.com.au\n\nEducation\n2014 - Current\n\nMonash University, Off\xe2\x80\x93Campus / Distance Learning\nCourse: Master of Business Information Systems\n\n2011\n\nMonash University, Clayton Campus\nCourse: Bachelor of Arts (Honours)\n\xef\x82\xb7 Political and Social Inquiry Honours thesis completed on defence policy within the\nEuropean Union\n\xef\x82\xb7 Awarded Scholarship in 2011 to write research up into journal article.\n\n2008 \xe2\x80\x93 2010\n\nMonash University, Clayton Campus\nCourse: Bachelor of Arts (Global)\n\xef\x82\xb7 Major: Politics\n\xef\x82\xb7 Minors: in German & Philosophy\n\nSkills Summary\nProject Management\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\nBusiness Acumen\n\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\nHighly developed research and analytical skills with a strong capacity to conduct\nindependent research\nDemonstrated ability to develop goals, objectives and implement strategies\nenhanced through lesson planning and teaching experience\nProven ability to conceptualise problems and develop well-reasoned and\nintegrated solutions, as demonstrated throughout Masters and Honours research\nFirst-hand understanding of the relationship between shareholder value and\nbusiness performance acquired through work at TRE Bank, ZiNc and NAB Banks\nExperience of change management and strategic management of mergers and\nacquisitions working for ZiNc throughout its integration with TRE Bank\nDemonstrated a commitment to provision of superior customer experience in a\nnumber of demanding, high-pressure customer-contact roles, consistently\nexceeding customer and workplace expectations\nAcquired small business skills through the Young Achievers Australia program\n\nCommunication / Teamwork\n\xef\x82\xb7 Fostered communication skills through teaching, volunteer and extra-curricular\nenvironments, public speaking and debating and convening roles in workshops\nand discussions\nmonash.edu/careers\ncareers.info@monash.edu\n+61 3 9905 4170\nFacebook.com/MonashECD\n\n\x0cSample Resume \xe2\x80\x93 Information\nTechnology Postgraduate\nInternationalism\n\nTechnical Skills\n\n\xef\x82\xb7\n\xef\x82\xb7\n\nProficiency in spoken and written German\nHigh level intercultural negotiation skills attained through extensive travel, study\nand living in both developed and developing countries\n\n\xef\x82\xb7\n\nConversant in the terminology and competent in the use of modern office\ntechnologies such as Word, Excel, PowerPoint\n\nEmployment History\n2013-current\n2009-2011\n\nZiNc Telephone Banking, Melbourne\nPosition: Customer Service Advisor (part time to 2011, full time from 2013)\nResponsibilities\n\xef\x82\xb7 Providing a consistently high level of customer service to both internal and\nexternal customers of the Bank, in a constantly-changing, dynamic environment,\nincorporating the mastery of a variety of Information Technology applications and\nthe constant updating of information and resources\n\xef\x82\xb7 Participated in a number of committees and workgroups examining best business\npractices, change management, merger implementation, technology testing and\nenhancement and quality assurance\nAchievements\n\xef\x82\xb7 Entrusted with the more complex aspects of the business such as handling\ninternational and business transactions, customer complaints and lending queries\n\xef\x82\xb7 Received several customer service awards, including being named Customer\nService Representative of the Month for the Centre on three occasions, as well as\nreceiving Customer compliments and outstanding results in Quality Assurance\nAssessment\n\n2011\n\nMonash University, Clayton Campus, School of Political and Social Inquiry\nPosition: Tutor (five contact hours per week)\nResponsibilities\n\xef\x82\xb7 Taught Australian Politics and Government and Introduction to International\nRelations to first-year level students\nAchievements\n\xef\x82\xb7 Adapted teaching methods to suit students from a variety of academic, ethnic,\nlinguistic and ability backgrounds\n\xef\x82\xb7 Delivered a high quality learning experience to students which was met with\nconsistently positive feedback when independently evaluated by the Faculty\n\n2008-2009\n\nDavid Jones, Melbourne\nPosition: Sales Assistant (casual)\nResponsibilities\n\xef\x82\xa7 Cash register sales & customer Service\n\xef\x82\xa7 Liaison with other stores for customer orders\n\xef\x82\xa7 Shop Maintenance\n\xef\x82\xa7 Receiving & arranging of stock\nAchievements\n\xef\x82\xb7 Promoted from entry-level position to a position that incorporates a higher level\nof autonomy and self-management, with the authority to make independent\ndecisions\nmonash.edu/careers\ncareers.info@monash.edu\n+61 3 9905 4170\nFacebook.com/MonashECD\n\n\x0cPersonal Development\n2014\n\nElected by Postgraduate students to represent them at Faculty of Information\nTechnology and Departmental Board & Committee meetings at Monash University\n\n2012\n\nTravelled overseas to 21 countries, spending most time in Eastern Europe\n\n2011\n\nParticipant (Marketing Director), Young Achievement Australia\nSmall Business program\n\n2010\n\nRepresented Monash University, World Intervarsity Debating\nCaptain, Victoria Schools\xe2\x80\x99 Debating Team\nEditor of School Magazine (Prefect)\n\n2009\n\nSpent 2 months in Germany as an Exchange Student\n\nPublications / Presentations\n\xef\x82\xb7\n\n"Arms Control and International Security within European Union policy". Journal of\nHuman Security , Volume 5, Issue 3, Melbourne, October 2012\n\nHobbies / Interests\n\xef\x82\xb7\n\xef\x82\xb7\n\xef\x82\xb7\n\nArts: cinema, writing, theatre, jazz music\nSports: cycling, tennis & indoor soccer\nLeisure: studying languages, cooking and travel\n\nReferees\nMs Joan Smith\nCentre Manager\nZiNc Telephone Banking\nTel: 8671 3456\nj.smith@zinc.com.au\n(Work supervisor)\nProfessor Barry Crane\nSchool of Political & Social Inquiry\nMonash University\nTel: 9905 3456\nb.crane@monash.edu\n(Honours Supervisor)\nSusan Bliss\nSchool of Political & Social Inquiry\nMonash University\nTel: 9905 3366\ns.bliss@monash.com\n(Chief Examiner of Unit)\n\nmonash.edu/careers\ncareers.info@monash.edu\n+61 3 9905 4170\nFacebook.com/MonashECD'