b'College of Computing\n& Digital Media\nEntry-Level\nResume Guide\n\nThis packet is intended to serve as a starting point for creating or improving your resume.\nIt includes sample resumes, as well as best practices and helpful resources for developing a\nsuccessful document.\nDePaul University\xe2\x80\x99s Peer Career Advisors are available on a walk-in basis to assist you with\ncreating and/or improving your resume. Inquire about Peer Career Advisor Program hours\nby calling the Career Center at (312) 362-8437 (Loop Campus) or (773) 325-7431 (Lincoln\nPark Campus).\n\n\x0cContents\nI.\n\nResume Purpose, Design, & Mechanics\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6..\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6..Page 3\n\nII.\n\nKey Elements of a Successful Resumes\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6.\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6....Page 4\nThis document is intended to guide you in creating your resume by outlining\nimportant types of information to include and tips for doing so in a professional and\npersuasive manner. Please note this is not intended as a template and the format\nemployed may or may not best represent you. Consider meeting with a Peer Career\nAdvisor to discuss how you might best layout your own resume.\n\nIII.\n\nTransferable Skills & Action Verbs\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6.Page 5\nTransferable skills are those that can be applied in a variety of industries and job\nfunctions. Considering which transferable skills you want to convey to employers is a\ngreat place to start when composing your resume. This list is a sampling of the types of\nskills you might highlight on your resume, in addition to those skills that are more\nspecific to your major, intended industry, or job function.\nA sampling of action verbs is also included on this page. Be sure to use strong action\nverbs to begin each of your bulleted statements, previewing the skill to be exemplified\nthrough the accomplishment statement.\n\nIV.\n\nChronological Resume Samples...\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6...Pages 6-11\nIn this most commonly accepted resume format, job titles and employers are\nemphasized, starting with your most recent experiences to illustrate a progressive work\nhistory. Your skills and accomplishments are described through bulleted statements\nunder each position. This resume type is recommended for people who have recently\ngraduated with a bachelor\xe2\x80\x99s degree, those who are staying within the same career field,\nand candidates with few time gaps in their job history. This type is most often preferred\nby employers because it is easy to scan, highlights job titles, employers, and dates, and\nclearly ties candidates\xe2\x80\x99 skills and accomplishments to their work histories.\n\nV.\n\nFunctional & Combination Resume Samples...\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6..Pages 12-13\nThis format is an option for candidates who have changed employers frequently,\nhave gaps in their employment history, or are hoping to transition to a new industry\nor unrelated job function. Functional resumes enable candidates to highlight\ntransferable skills, placing less emphasis on employment dates, job titles, and\nemployers.\n\nVI.\n\nAdditional Career Center Resume Resources\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6\xe2\x80\xa6...Page 14\n\n2\n\n\x0cI. Resume Purpose, Design, & Mechanics\nThe purpose of a resume is to market yourself to employers by succinctly summarizing your education, experience,\nand skills, ultimately aiming to convince employers to invite you to interview. When conceptualizing your resume,\nthink of it as a marketing tool, rather than a simple work history, as it is intended to promote you as the perfect\ncandidate for the opportunity at hand.\nResume writing is an art, not a science. There is no one correct way to formulate a resume, but there are some best\npractices and standards that the Career Center recommends. Stand out from the crowd with high quality content\nand a clearly written, error-free document. Sequence the information from most important to least important with\nregard to your career objective. When constructing bullet points, aim to highlight accomplishments that exemplify\nthe skills you possess and employers are seeking.\n\xef\x81\xb6 Length: With a few rare exceptions, when applying for internships or entry-level jobs, students should\nkeep their resume to 1 page. If you have difficulty narrowing down your resume, consider removing\nelements that are not closely related to the opportunities for which you are applying.\n\xef\x81\xb6 Margins: Make your resume visually attractive. Use some whitespace to allow the reader\xe2\x80\x99s eye to rest.\nUsing .5 inch to 1.5 inch margins is recommended.\n\xef\x81\xb6 Font: Use a font that is easy to read. Times New Roman, Arial, and Courier New are good choices. A\n10-12 point font size is recommended.\n\xef\x81\xb6 Consistency: Keep the formatting consistent throughout your resume. For example, if you choose to bold\na job title, make sure you bold every job title. Also, make sure that all of your bullet points, section headers,\ndates, etc. line up neatly on the page.\n\xef\x81\xb6 Accuracy: Your resume, and all other job search materials, must be 100% error free. Be sure to carefully\nread through your resume, checking grammar, spelling, and punctuation. It is a good idea to have at least\n2-3 people proofread it as well.\n\xef\x81\xb6 Be Accomplishment-Orientated: Employers hire you for your skills and want to read about times when\nyou have successfully utilized the skills they are seeking. Describe achievements, rather than listing duties,\nquantify outcomes whenever possible, and be sure to highlight your proficiency in both technical (industry\nor job function-specific) and transferable skills.\n\xef\x81\xb6 Use Action Verbs: Strengthen your bullet points by beginning each with an action verb that previews the\nskill to be exemplified in that accomplishment statement. This allows a potential employer to more easily\nscan your resume for what he or she is seeking.\n\xef\x81\xb6 Make it Clear and Be Succinct: Eliminate the pronoun \xe2\x80\x9cI\xe2\x80\x9d at the beginning of each bullet point as this is\nassumed. Avoid introductory and wind-up phrases such as \xe2\x80\x9cMy duties included...\xe2\x80\x9d and \xe2\x80\x9cMy responsibilities\nwere\xe2\x80\xa6\xe2\x80\x9d\n\xef\x81\xb6 Overall Appearance: Ask yourself and others if your document is easy to read and professional looking.\nAlso, consider that the average recruiter may scan your resume for 30 seconds or less. Make sure that your\nmost important information stands out.\n\n3\n\n\x0cII. Key Elements of a Successful Resume\nYour First and Last Name\n\xe2\x99\xa6 Phone number \xe2\x99\xa6 Email address \xe2\x99\xa6 Street address \xe2\x99\xa6 City, state & zip code \xe2\x99\xa6\n_______________________________________________________________________________________________________\nOBJECTIVE\nCreate a statement describing or naming the position you are seeking to obtain. You may also include the specific field or area\nyou are interested in and the skills and expertise you could contribute to the company. This section is optional and could be\nomitted or substituted with a \xe2\x80\x95Career Highlights\xe2\x80\x96 or \xe2\x80\x95Summary of Qualifications\xe2\x80\x96 section.\n_______________________________________________________________________________________________________\nEDUCATION\nInstitution City, State\n(Expected) Graduation Month Year\nWrite out the full name of your (expected) degree; also list Minors and Concentrations\nGPA: 4.0/4.0 (it is recommended that you include your GPA if it is 3.0 or higher)\nOther possible information to include: Study Abroad experiences, Relevant Coursework, or Academic Awards and Honors.\n_______________________________________________________________________________________________________\nTECHNICAL SKILLS\n\xef\x82\xb7 Utilities\n\xef\x82\xb7 Languages\n\xef\x82\xb7 Software\n\xef\x82\xb7 Databases\n\xef\x82\xb7 Hardware\n_____________________________________________________________________________________________________\nEXPERIENCE, RELEVANT EXPERIENCE, INTERNSHIP EXPERIENCE [possible titles/descriptive headings]\nOrganization, Your Job Title \xe2\x80\x93 City, State\nMonth Year - Month Year\n\xef\x82\xb7 The position header above is one example of formatting. Other formats can include using two lines or rearranging the order of\nthe Organization, Job Title, Location, and Dates to emphasize the most important elements.\n\xef\x82\xb7 You can bold or italicize your title or your organization\xe2\x80\x94whichever is more relevant, but be consistent.\n\xef\x82\xb7 In this section include bulleted accomplishment statements, which provide examples of times you have successfully used the\nskills employers are seeking.\n\xef\x82\xb7 Start with a strong action verb, then follow with an explanation of what you were doing, describe how you did it, and, when\npossible, include any outcomes that you achieved. Remember, statements should ultimately convey your proficiency in one or\nmore skill sets of interest to the employer by way of providing an example of when you have used them.\n\xef\x82\xb7 Consider the following questions to help you create more effective bullet points: What was the result/outcome of your work?\nWhat were your accomplishments? How did you help the organization? What skills/knowledge did you enhance? How does\nthis experience relate to your internship/employment goal?\nOrganization, Your Job Title \xe2\x80\x93 City, State\nMonth Year - Month Year\n\xef\x82\xb7 Bulleted statements should be in the proper tense (past or present tense) and use consistent grammar and punctuation.\n\xef\x82\xb7 Be specific by including quantity, frequency, population, and impact of your work whenever possible.\n\xef\x82\xb7 Make sure your resume is easy to read and not too text heavy. Avoid using colors, multiple fonts, pictures, being too brief, or\nmaking it too dense. Make it your own, but be professional.\n_______________________________________________________________________________________________________\nADDITIONAL EXPERIENCE, LEADERSHIP, HONORS, ACTIVITIES, COMMUNITY SERVICE, VOLUNTEER,\nPROFESSIONAL DEVELOPMENT [possible titles/descriptive headings]\nOrganization, Your Job Title \xe2\x80\x93 City, State\nMonth Year - Month Year\n\xef\x82\xb7 Using multiple experience sections is optional and allows you to emphasize (by placing it closer to the top) your most relevant\nexperience. Experiences within a section should be listed in reverse chronological order.\n\xef\x82\xb7 Positions within this section should be formatted like previous experience sections, but may or may not include bullet points.\n\xef\x82\xb7 In an additional experience section, you can include work experiences that may not be directly related to the job you are\napplying to, but add to your credibility by exemplifying a progressive work history.\n\xef\x82\xb7 Emphasize your transferable skills, those that can be taken from one experience and applied elsewhere.\nOrganization, Your Role (e.g. Member, Participant, Honoree, or Presenter) \xe2\x80\x93 City, State Month Year - Month Year\n\xef\x82\xb7 This section can also be an opportunity to share your experiences as a leader, honors received, community involvement,\nprofessional development activities, or membership in organizations. As illustrated, replace \xe2\x80\x95job title\xe2\x80\x96 with the role you played.\n\n4\n\n\x0cIII. Transferable Skills & Action Verbs\nTRANSFERABLE SKILLS\nTransferable skills are those that can be applied in multiple work settings. Consider incorporating them, in addition to those\nthat are specific to your intended career field, by providing examples of when you have successfully used them in your bulleted accomplishment statements. Some examples of transferable skills include the following:\nCLERICAL\nBookkeeping\nClassifying\nCollecting\nCompiling\nComputing\nExamining\nFiling\nOrganizing\nRecording\nWord processing\n\nPROBLEM SOLVING\nAnalyzing\nAppraising\nDiagnosing\nExamining\nExecuting\nPlanning\nProving\nReasoning\nRecognizing\nValidating\n\nTECHNICAL\nAdjusting\nAligning\nAssembling\nDrafting\nEngineering\nInstalling\nObserving\nOperating\nProgramming\nRepairing\n\nCREATIVE\nDesigning\nDeveloping\nEstablishing\nIllustrating\nImagining\nImprovising\nInventing\nperforming\nRevitalizing\nVisualizing\n\nRESEARCH\nAssessing\nCalculating\nCollecting\nDiagnosing\nEvaluating\nExamining\nExtrapolating\nInterviewing\nInvestigating\nSynthesizing\n\nTRAINING\nAdapting\nCommunicating\nDemonstrating\nEnabling\nEncouraging\nEvaluating\nExplaining\nInstructing\nPlanning\nStimulating\n\nACTION VERBS\nBeginning each bulleted accomplishment statement with a strong action verb helps to highlight your successes and allows a\nreader to get a sense of your skills by scanning the page prior to reading each individual bullet point. It is a good idea to vary\nthe action verbs on your resume in order to appeal to different audiences. Below is a list of verbs to help get you started.\nA\nAchieved\nActed\nAdapted\nAdjusted\nAdministered\nAdvanced\nAdvised\nAltered\nAnalyzed\nAppraised\nArranged\nAssembled\nAssessed\nAudited\nB\nBalanced\nBudgeted\nBuilt\nC\nCalculated\nCalibrated\nCategorized\nCharted\nClassified\nCoached\nCollected\nCombined\nCommunicated\nCompiled\nComposed\nComputed\nConducted\nConfigured\nConsolidated\nConstructed\n\nConsulted\nContrasted\nControlled\nConverted\nConvinced\nCoordinated\nCounseled\nCounted\nCreated\nCultivated\nD\nDecided\nDecreased\nDefined\nDelivered\nDemonstrated\nDesigned\nDetected\nDetermined\nDeveloped\nDevised\nDiagnosed\nDifferentiated\nDistributed\nDocumented\nDoubled\nDrafted\nE\nEdited\nEliminated\nEncouraged\nEngineered\nEnhanced\nEnsured\nEstablished\nEstimated\n\nEvaluated\nExamined\nExecuted\nExpanded\nExpedited\nF\nFacilitated\nFiled\nFilled\nForecasted\nFormulated\nFostered\nFulfilled\nG\nGained\nGathered\nGenerated\nGrew\nGuided\nH\nHandled\nHeaded\nHired\nI\nIdentified\nIllustrated\nImplemented\nImproved\nIncreased\nInfluenced\nInformed\nInitiated\nInspected\nInstalled\nInstituted\nInstructed\n\nIntegrated\nIntended\nInterviewed\ninvented\nInvestigated\nL\nLaunched\nLectured\nLed\nLiaised\nLogged\nM\nMaintained\nManaged\nManufactured\nMarketed\nMeasured\nMediated\nMentored\nMigrated\nMinimized\nMonitored\nMotivated\nN\nNegotiated\nO\nObtained\nOperated\nOrchestrated\nOrdered\nOrganized\nOriginated\nOversaw\nP\nPerformed\nPersuaded\n\nPlanned\nPosted\nPrepared\nPrescribed\nPresented\nPriced\nProcessed\nProduced\nPromoted\nProposed\nProtected\nProvided\nPurchased\nR\nRealized\nReceived\nRecommended\nReconciled\nRecorded\nRecruited\nRedesigned\nReduced\nReferred\nRemoved\nReorganized\nRepaired\nReported\nRepresented\nResearched\nResolved\nRestructured\nRevamped\nReviewed\nRevised\nRevitalized\nRouted\n\nS\nScheduled\nSelected\nSeparated\nServed\nServiced\nSet up\nSimplified\nSold\nSolved\nSpecified\nStarted\nStrategized\nStreamlined\nStrengthened\nStudied\nSummarized\nSupervised\nSupplied\nSupported\nT\nTested\nTracked\nTrained\nTransformed\nTranslated\nTroubleshot\nU\nUpdated\nUpgraded\nV\nVerified\nW\nWeighed\nWired\nWon\n\n5\n\n\x0cSample 1: Chronological Resume\nStudent w/work Experience - Seeking Internship or Part Time work related to their major\n\nCara Nowak\n252 N. Lincoln Ave\nChicago IL, 60657\n773-666-6666\nnowakc@gmail.com\n\nCareer Objective\nTo obtain an internship or part-time position in Information Systems or a related field utilizing\nacademic background and technical skills\n\nEducation\nDePaul University, Chicago, IL\nBachelor of Science in Information Systems\n\nJune 2014\nGPA: 3.6/4.0\n\nRelevant Coursework\nIntro to Desktop Databases\nDatabase Design\nAnalysis and Design Techniques\n\nApplied Networks and Security\nSoftware Project Management\nContent Management Systems\n\nTechnical Skills\nOperating Systems:\nDatabase Management:\nApplications:\nLanguages:\nSocial Media:\n\nWindows XP, 7\nOracle\nMS Visio, MS Office (Word, Excel, PowerPoint)\nHTML, CSS, Ruby on Rails, SQL\nTwitter, Facebook\n\nWork History\nLEVI\xe2\x80\x99S, Seasonal Sales Associate, Chicago IL (Nov 2011 \xe2\x80\x93 Jan 2012)\n\xef\x82\xb7 Greeted customers and to maintain the store\xe2\x80\x99s highest customer service rating in the district.\n\xef\x82\xb7 Assisted customers\xe2\x80\x99 with finding merchandise and specialty items depending on specific needs.\n\xef\x82\xb7 Achieved seasonal sales goals by promoting new items and attracting new customers.\nBORDERS, Seasonal Integrated Product Team Member, Gurnee IL (Oct 2009 \xe2\x80\x93 Jan 2010)\n\xef\x82\xb7 Assisted with inventory management as member of operational team\n\xef\x82\xb7 Directed customers to merchandise based on their needs and kept consistent track of store\ninventory\n6\n\n\x0cSAMPLE 2: Combination Resume\n(Student w/ part-time work experience - Seeking Internship)\n\nArnav Malik\n(773) 670-1010\n\nArvav.malik91@gmail.com\n\nEDUCATION\nDePaul University, Chicago Illinois\nBachelor of Science in Interactive Media\n\nExpected June 2013\n3.3/4.0 G.P.A\n\nRelevant Coursework: User Centered Evaluation, User Centered Web Design, Scripting for Interactive Media,\nAdvanced Scripting for Interactive Media, Intro to Human Computer Interaction, Virtual Worlds & Online\nCommunities.\nCOURSE PROJECTS\nUser Centered Evaluation\nWinter 2012\n\xef\x82\xb7 Interviews, Personas and Scenarios- Created and conducted interviews. Discovered information\nregarding users, created user personas based off interviews, and created task scenarios from interviews.\n\xef\x82\xb7 Heuristic Evaluation and Cognitive Walkthrough- Performed a Heuristic Evaluation on an application\nand developed tasks for and performed a Cognitive Walkthrough.\n\xef\x82\xb7 Preparation for Usability Testing- Learned steps for planning a Usability Test by creating problem statements, test objectives, a test design and a test script.\n\xef\x82\xb7 Usability Testing and Reporting- Conducted Usability Testing with an application and several participants. Used data to create a report of the test\xe2\x80\x99s findings.\nAdvanced Scripting for Interactive Media\nWinter 2012\n\xef\x82\xb7 Application in Flash- Created an application in Flash using Object Oriented principles and implicated\nXML into Flash ActionScript file.\nEMPLOYMENT HISTORY\nDePaul University, Chicago IL\nSept 2011-Present\nDePaul Information Services\nClassroom/Lab Technician\n\xef\x82\xb7 Provide customer relations and emergency technical support to DePaul University Faculty and Students.\n\xef\x82\xb7 Maintain printers, diagnose computer issues and provide computer support.\nCOMPUTER SKILLS\nWord\nHTML5\nActionScript\n\nPowerPoint\nCSS/CSS3\nAdobe Photoshop\n\nExcel\nAdobe Flash\nAdobe After Effects\n\n7\n\n\x0cSAMPLE 3: Chronological Resume\n(Student w/ part-time & internship experience - Seeking Entry Level position)\n\nDouglas Noth\nDougnoth.23@gmail.com (555) 555-5555\nwww.DougNothPortfolio.com\nCAREER HIGHLIGHTS\n\xef\x82\xa7\n\xef\x82\xa7\n\xef\x82\xa7\n\xef\x82\xa7\n\n2 years of experience in producing, directing, and editing videos, specifically documentaries\nCompleted the Atlantis Dual Degree Study Abroad Program in France and Sweden\nOver 8 years of experience in community service, including fundraising, event and advocacy planning\nProven skills in organizing, implementing, and working with diverse team members\n\nEDUCATION\nAtlantis Dual Degree Study Abroad Program, June 2012\nB. A. in Digital Cinema, DePaul University, Chicago, IL\nB. A. in Business Administration, Linkoping University, Linkoping, Sweden\nRELEVANT EXPERIENCE\nDirector/Producer: Atlantis Documentary, Chicago, IL, January 2012-Present\n\xef\x82\xa7 Produce and direct a documentary on the Atlantis Study Abroad Program to promote dual degree programs\nthrough DePaul and affiliate universities abroad.\n\xef\x82\xa7 Travel to France and Sweden to coordinate and conduct interviews with University Presidents, Directors and\nstudents.\nCo-Producer/Camera Operator: Rafiki Collaborative Documentary, Kenya/ Chicago, IL, November 2010-Present\n\xef\x82\xa7 Traveled to Kenya to film a 15-minute documentary, which portrayed cultural and structural issues surrounding\nHIV and AIDS.\n\xef\x82\xa7 Developed interviewing skills by conducting 11 interviews with local community leaders.\nAssistant to Producer (Internship): Richter Studios, Chicago, IL, September 2010-December 2010\n\xef\x82\xa7 Assisted Producer with various pre-production activities, including location scouting and shoot planning.\nCo-Director/Co-Producer: Voices Documentary, Chicago, IL, January 2009-June 2009\n\xef\x82\xa7 Commissioned by DePaul Community Service Organization to create a 20-minute documentary about social\njustice on campus to be shown to all incoming freshman and elsewhere on campus to encourage student\ninvolvement.\nFeatured Extra: Universal Studios, Chicago, IL, May 2008\n\xef\x82\xa7 Worked as a paid extra on a Dennis Quaid film, The Express, for Universal Studios.\nACADEMIC PROJECTS\nSound Director: Cheap Seats movie for Project Bluelight, Chicago, IL, August 2009\n\xef\x82\xa7 Directed sound for 30-minute short written and directed by a faculty member with a crew of 20 students.\nProducer: Ride music video, Chicago, IL, July 2009\n\xef\x82\xa7 Produced a 3-minute music video for local hip-hop artist and DJ with crew of 4 students.\nOTHER EXPERIENCE\nDePaul Community Service Association: Senior Team, Chicago, IL, August 2009-Current\nOle Lounge: Bartender/ Server, Chicago, IL, August 2008-January 2009\nDePaul University: Resident Advisor, Chicago, IL, June 2010-August 2010\nCOMMUNITY SERVICE AND HONORS\nBest Buddies E-Buddy, May 2007-July 2008\nDePaul Community Service Coordinator, April 2009-March 2010\nDePaul AIDS Project Volunteer, January 2009-2010\nSpecial Olympics Volunteer, May 2008\n\n8\n\n\x0cSAMPLE 4: Chronological Resume\n(Student in Masters program - Seeking Internship or Entry Level position)\n\nSam Elmudesi\nsamelmudesi@gmail.com\n312-399-7247\nlinkedin.com/SamElmudesi\nOBJECTIVE\nSeeking to apply my education, technical skills and experience to an information security internship or\nentry-level role.\nEDUCATION\nDePaul University, Chicago, IL\nMaster of Science in Computer, Information and Network Security\nNetwork Security Concentration\nRelated Coursework:\nNetwork Security\nInformation Security Management\nProtocols & Techniques for Data Networks\nLegal Issues in Information Assurance\nDePaul University, Chicago, IL\nBachelor of Science in Computer Science\n\nJune 2013\nGPA 3.4/4.0\n\nComputer Networks and Data Systems\nAdvanced Network Technologies & Design\nAdvanced Network Defense Systems\nSoftware Security Architecture\nJune 2011\nGPA 3.6/4.0\n\nTECHNICAL SKILLS\nOperating Systems:\nNetworking:\nSoftware:\nDatabases:\nLanguages:\n\nUNIX (Red Hat), Linux (Ubuntu), Windows 7, XP\nIPv4, IPv6, TCP/IP, LANs, WANs, VPNs, Routers, Switches, Firewalls\nWireshark, Splunk, Nessus, PatchLink, Nmap, Putty, Active Directory,\nVMware, MS Office, MS Visio\nAccess, MySQL, Oracle\nC++, C, Ruby on Rails, CSS, HTML, UML, Java, JavaScript, Perl, XML,\nXHTML, Visual Basic, Python\n\nRELATED EXPERIENCE\nDePaul University, Chicago, IL\nSept 2012\xe2\x80\x93 Present\nHelp Desk Associate\n\xef\x82\xb7 Act as first point of contact for DePaul\xe2\x80\x99s technology department. Assist faculty and students experiencing computer system issues in the classroom or computer lab.\n\xef\x82\xb7 Resolve issues in a timely and professional manner. Troubleshoot user account issues and reset\npasswords.\n\xef\x82\xb7 Configure printers and upload new software in classroom computers or for faculty.\nACTIVITIES\nDePaul University Security Daemons\xe2\x80\x93 Member\nDePaul University Computer Science Society\xe2\x80\x94Member\n\n2012\xe2\x80\x93 Present\n2011\xe2\x80\x94Present\n\n9\n\n\x0cSAMPLE 5: Chronological Resume\n(Student w/Internship Experience - Seeking Entry-Level Position)\n\nHector Gonzales\n123 Software Way\n555-555-5555\nChicago, IL 60000\nhgonzales@email.com\n__________________________________________________________________________________________________________\n\nOBJECTIVE: To obtain an internship or entry-level position where I can contribute 1+ years of IT experience and\neducation, as well as my collaboration and communication skills.\nEDUCATION:\nBachelor of Science in Computer Science, DePaul University, Chicago, IL\nCumulative GPA: 3.0/4.0; Major GPA: 3.6/4.0\n\nExpected June 2013\n\nTECHNICAL SUMMARY:\nLanguages: SQL, PL/SQL, Java, JDBC, HTML, Visual Basic, Python, C++, C, XHTML\nSoftware: SQL Developer, Net Beans, Eclipse, MS Office, MS Visio, Front Page, Adobe Photoshop\nOperating Systems: Windows XP, Windows 7, UNIX\nDatabases: Oracle, MS Access, SQL\nCOURSE PROJECTS:\nSystem Analysis and Design\nWinter 2012\nProduction Control Project\n\xef\x82\xa7 Led a team of five students in designing, coding and implementing an SQL database.\n\xef\x82\xa7 Entered and updated information using a search engine robot.\n\xef\x82\xa7 Completed analysis and designed documentation with data flow diagrams, structure charts, process\nspecifications, data-dictionary and a user manual.\nE-Commerce\nSummer 2012\nWebsite Design Project\n\xef\x82\xa7 Designed a personal web site using HTML; viewable at www.hgonzales1.depaul.edu.\nRELATED EXPERIENCE:\nDigiworld, Chicago, IL\nMay 2011 \xe2\x80\x93 Present\nDatabase Intern\n\xef\x82\xa7 Maintain 1000 customer records in company\xe2\x80\x99s Access database.\n\xef\x82\xa7 Update website with information on new events and services utilizing Front Page.\n\xef\x82\xa7 Process online subscriptions, activating new subscriber accounts by creating usernames and passwords.\nDePaul University, Chicago, IL\nOctober 2010 \xe2\x80\x93 May 2011\nLab Assistant\n\xef\x82\xa7 Provided technical support to students in a lab with 150 workstations.\n\xef\x82\xa7 Performed troubleshooting and problem-solving of hardware and software issues.\nADDITIONAL EXPERIENCE:\nGeneral Office Company, Naperville, IL\nClerk\n\xef\x82\xa7 Coordinated scheduling of events and meetings for multiple departments.\n\xef\x82\xa7 Distributed newsletters and correspondence to constituents.\n\nAugust 2009 \xe2\x80\x93 May 2010\n\nACTIVITIES:\nSecretary, Student Government Association\nMember, Golden Key Honor Society\nMember, Computer Science Society (ACM student chapter)\n\nDecember 2012\xe2\x80\x93 Present\nMay 2011 \xe2\x80\x93 Present\nSeptember 2009 \xe2\x80\x93 Present\n\n10\n\n\x0cSAMPLE 6: Chronological\n(Student w/internship experience - Seeking Entry-Level Position)\n\nMARTINA SEGURA___________________________________________________________\nm.segura@gmail.com | 708-698-7342\nEDUCATION____________________________________________________________________\nDePaul University, Chicago, IL\nExpected June 2013\nBachelor of Science in Interactive Media\nGPA: 3.6/4.0\nEXPERIENCE___________________________________________________________________\nAnswers Media\nJan 2012 \xe2\x80\x93 Sept 2012\nWeb/Interactive Intern\n\xef\x82\xb7 Assisted in uploading, organizing, and tagging media content such as image, text, and .pdf\nfiles.\n\xef\x82\xb7 Analyzed and evaluated website interfaces for errors and design inconsistencies.\n\xef\x82\xb7 Edited and reformatted content on websites.\nGlobal Initiatives\nOct 2011- Dec 2011\nWeb Intern\n\xef\x82\xb7 Collaborated with co-workers to assist in organizing information for the Global Initiatives website.\n\xef\x82\xb7 Used Design software such as Gliffy.com to design basic templates for GI website.\nInContext Solutions\nJune 2011\xe2\x80\x93 Sept 2011\nSocial Media Intern\n\xef\x82\xb7 Assisted with setup and maintenance of client\xe2\x80\x99s social media pages, including Facebook and\nLinkedIn, to help keep client image updated and increase interactivity with customers.\n\xef\x82\xb7 Organized web content and managed layout of client blog posts and newsletters, utilizing\nWordpress.\nTECHNICAL SKILLS_____________________________________________________________\nMicrosoft Office\nPhotoshop\nIllustrator\nFlash CS5\nInDesign\nGliffy\nWordpress\nSPSS\nmyBalsalmiq\nHotGloo\nXHTML\nHTML5\nCSS/CSS3\nJavaScript\nActionScript\nRuby\nSQL\nAWARDS______________________________________________________________________\nRecipient - St Vincent DePaul Scholarship\n2009-2012\nORGANIZATIONS_______________________________________________________________\nMember - HerCDM (Women\xe2\x80\x99s Technology Organization at DePaul)\n2010-2012\n\n11\n\n\x0cSAMPLE 7: Chronological Resume\n(Transfer Student w/ relevant work experience - Seeking Entry Level Position in Field Related to Major)\n\nMark Anthony\n\nmanthony@hotmail.com| 999.999.9999\n\n_________________________________________________________________________________\nEDUCATION\nDePaul University, Chicago, IL\n\nBachelor of Science in Computer Science\n\nExpected June 2014\n\nGPA 3.0/4.0\n________________________________________________________________________________________\nTECHNICAL SKILLS\nSystems:\nUNIX, Windows XP / Windows 7, Linux (Ubuntu)\nDatabases:\nSQL, Oracle, MS Access\nLanguages:\nVisual Basic, HTML, C, C++, Java, PL/SQL, JDBC, Python, SQL\nSoftware:\nSQL Developer, Net Beans, Eclipse, MS Office, Visio, Photoshop\n________________________________________________________________________________________\nWORK EXPERIENCE\nAspen Marketing, West Chicago, IL\nJan 2012 to Present\n\nSystem Administrator\n\xc2\xb7\n\xc2\xb7\n\xc2\xb7\n\xc2\xb7\n\xc2\xb7\n\xc2\xb7\n\xc2\xb7\n\nOversee and manage over 100 Word Press websites and manage customer support for sites and\ncustomers.\nDeploy new website plug-ins and updates via FTP. Work with Hosting Providers to add / move\nwebsites and resolve technical issues.\nTroubleshoot in house plug-ins and applications, followed by the submission of a bug report to\ndevelopers.\nTrack and troubleshoot website downtime as well as communicate with host providers.\nMonitor website file changes for hacking.\nActively retrieve and test database backups for integrity.\nComplete PHP projects using Qcodo Framework.\n\nCommunity College of Baltimore County Essex ,Baltimore, MD\n\nIT Support Technician\n\nAug 2010-Aug 2011\n\n\xc2\xb7\n\nProvided network and desktop support for students and faculty in classrooms and student\nLounges. Helped to maintain over 2,500 computers on the CCBC Essex campus.\n\xc2\xb7 Troubleshot technical problems including system crashes, slow-downs and data recoveries.\n\xc2\xb7 Analyzed and resolved problems, tracked and closed trouble tickets, and escalated issues if\nneeded.\n\xc2\xb7 Configured and installed networks for the campus wireless system.\n\xc2\xb7 Maintained accounts and performed general account maintenance tasks for enterprise users.\n________________________________________________________________________________________\nACTIVITIES\nDePaul Computer Science Society (ACM-CSS) -Member\n2012- Present\nDePaul DeFrag (DePaul\xe2\x80\x99s Fundamental Research in Academic Gaming) - Member 2012- Present\n________________________________________________________________________________________\nPROFESSIONAL ASSOCIATIONS\nACM (Association of Computing Machinery) \xe2\x80\x93 Current Member\n\n12\n\n\x0cSAMPLE 8: Chronological Resume\n(Graduate w/Internship Experience - Seeking Entry-Level Position Related to Major)\n\nDavid Chen\ndchen@gmail.com | 773.999.9999\nSUMMARY\nHighly motivated technical support professional seeks engaging career in network/systems engineering. Strong background in network and server support, systems analysis and related script programming. Experienced in tracking incident\nand service requests in ticket management systems. Enjoy learning new skills and adapting to new challenges with professional growth.\nNetworking:\nLanguages:\nSoftware:\nDatabases:\nOperating Systems:\n\nTECHNICAL SKILLS\nIPv6, TCP/IP, SMTP, VPN, HTTP/HTTPS, DNS, NFS, POP3,\nQMail, LANs, WANs, VPNs, Routers, Switches, Firewalls\nC++, Java, Ruby on Rails, JavaScript, XML, HTML, Python\nActive Directory, Wireshark, Splunk, Nessus, PatchLink, Nmap,\nNet Beans, MS Office, MS Visio\nOracle, MySQL, MS Access\nUNIX, Linux (Ubuntu), Windows XP/ 7\nEDUCATION\n\nDePaul University, Chicago, IL\nBachelor of Science in Network Technologies\nDean\xe2\x80\x99s List \xe2\x80\x93 4 quarters\n\xc2\xb7\n\xc2\xb7\n\nAugust 2012\nG.P.A. 3.6/4.0\n\nNetwork Interconnection Technology Project\nSummer 2012\nManaged advanced network operations on Cisco enterprise-grade routers and switches\nAnalyzed network traffic data via console and self-customized web GUI (SNMP)\n\nRELEVANT EXPERIENCE\nIBM Corporation, Chicago, IL\nSept 2011- Present\nTechnical Support Specialist / Windows Server Support\n\xc2\xb7 Troubleshoot server problems, execute ticket requests and manage server changes. Regularly apply Windows\nServer patches.\n\xc2\xb7 Provide individual support to remote clients and maintain client relationships.\n\xc2\xb7 Diagnose network connectivity problems to machines and escalate issues to AT&T team for troubleshooting.\n\xc2\xb7 Perform building and troubleshooting NIC teaming on servers.\n\xc2\xb7 Lead team on supporting server HDD encryption project.\nBank of America, Chicago, IL\nJune 2011- August 2011\nBusiness Technical Analyst Intern\n\xc2\xb7 Identified a prototype development tool for long term use in Treasury and Securities Technology department\nresulting in reduced time and cost of application design.\n\xc2\xb7 Built screen mock-ups for web simulation model on JP Morgan\xe2\x80\x99s billing application resulting in faster re-work\nof prototype GUI.\n\xc2\xb7 Collaborated with different organizational departments resulting in consistency in meeting needs for the prototype project.\nADP, Chicago, IL\nSeptember 2010- November 2010\nIntern EDI Analyst\n\xc2\xb7 Monitored incoming and outgoing data transactions to maintain integrity of information ensuring compliance\nwith accepted business practices.\n\xc2\xb7 Tested web application for functionality during pre-deployment of new IT system in the organization.\n\n13\n\n\x0cVI. Additional Career Center Resume Resources\n\nThe Career Center offers several options for getting help in creating and perfecting your\nresume. Take advantage of one or more of the following services available to students and\nalumni:\n\n\xef\x81\xb6 Peer Career Advising: Peer Career Advisors have been specially trained to provide resume\n\nassistance and basic career services to the DePaul community. Peers are available on a walk-in\nbasis during most business hours or via email at peercareeradvisor@depaul.edu for questions,\njob search advice, resume assistance, and cover letter critiques.\n\n\xef\x81\xb6 Online Tutorial and Resources: Visit the Career Center\xe2\x80\x99s website at\n\nwww.careercenter.depaul.edu to access an interactive resume tutorial, Instant Message a Peer\nCareer Advisor, or access this packet and other documents electronically.\n\xef\x81\xb6 Career Advising: Career Advisors, who specialize in serving the needs of students and\n\nalumni from each of DePaul\xe2\x80\x99s colleges, are available to meet by appointment. Advising\nsessions can cover a variety of topics, including selecting a major, advanced resume\ndevelopment, job search strategies, interviewing skills, and other career-related concerns.\n\nDePaul University Career Center\nContact Information\nLincoln Park Campus\n2320 N Kenmore Ave, SAC 192\nChicago IL, 60614\n(773)-325-7431\n\nLoop Campus\n1 E. Jackson Blvd, Suite 9500\nChicago IL, 60604\n(312)-362-8437\n\nSarah Highstone\nCareer Specialist for CDM\nFor appointments, call or\n312-362-8437 or use\nmy.cdm.depaul.edu\n\n14'