b'Keith R. Van Horn\nLinkedIn: www.Linkedin.com/in/KRVanHorn\nTwitter: http://twitter.com/KRVanHorn\n\n2987 Lexington St.\nLafayette, CO 80026\n720-234-1324\nKRVanHorn@comcast.net\n\nPROJECT MANAGEMENT PROFESSIONAL\nSUMMARY\nProject Management professional with a PMP certification and the keen ability to develop, define and\nexecute project plans, work plans and schedules, budgets and deliverables. Identify needed resources\nfor projects, and define and assign major project roles. Review analysis and definition of efficient, cost\neffective solutions that support client business processes, functional and operational requirements, and\nmeet project criteria. Assess and analyze project risks and communicate to project team and clients as\nappropriate. Develop strategic relationships with vendors for products and services related to project.\nMonitor contracts to ensure that all commitments are met.\nACHIEVEMENTS AND ACCOMPLISHMENTS\n\xe2\x80\xa2 Earned the PricewaterhouseCoopers Business Award for outstanding performance on an elite startup\nteam responsible for building a customer call center for financial planners; developed integrated\nsystems, business processes and staffing plan.\n\xe2\x80\xa2\n\nDeveloped methodology for project team of $100 million agent laptop rollout to measure business\nimpact of the technology for PricewaterhouseCoopers.\n\n\xe2\x80\xa2\n\nSpearheaded the revitalization and expansion of the Montessori Children\xe2\x80\x99s Academy; built a new\nfacility and playground, recruited a team of certified instructors and executed a marketing campaign\nresulting in an enrollment increase of 400% from 20 to 80 students.\n\n\xe2\x80\xa2\n\nLed a team of munitions specialists to map the Air Force tracking/maintenance processes and target\nimprovements for the $35 million reengineering effort to modernize the Combat Ammunition System.\n\n\xe2\x80\xa2\n\nBuilt the largest support flight in Air Force Air Mobility Command by merging 8 support functions\nencompassing 80 personnel from 6 different squadrons into a cohesive team.\n\nAREAS OF EXPERTISE\n\xc2\xbe Communication: Effective written and verbal communication skills, capable of conveying technical\ninformation across different mediums. Ability to present concepts, ideas, and progress to associates\nand executive management and convert business proposals into executable project plans.\n\xc2\xbe Logistics: Adept in report generation and analysis, scheduling, coordinating new work development,\nreconciling day-to-day problems and acting as point of contact; providing support and project\nmilestones to team members and clients.\n\xc2\xbe Work Flow and Process Orientation: Ability to effectively prioritize tasks in order to carry out\nplans and meet objectives. Competent in planning and executing assignments as directed to meet\nrequisite schedules and deadlines.\n\xc2\xbe Financial Evaluation: Appraise the financial aspects of given projects such as budgets,\nexpenditures, research and development appropriations, ROI, and profit-loss projections.\n\xc2\xbe Metrics/Reporting: Produce and analyze project reports, schedules, and contracts; generate\nrelevant statistics to ensure project milestones/costs are being met.\n\n\x0cKeith R. Van Horn Resume Page Two\n\nPROFESSIONAL EXPERIENCE\nPricewaterhouseCoopers\nDenver, Colorado\n2003-Present\nProject Manager:\n\xe2\x80\xa2\nWork as a Customer Relationship Management (CRM) expert on special projects with Fortune 500\ncompanies to assist in their efforts to develop and implement CRM strategies.\n\xe2\x80\xa2\nPlay a key role on a team of 5 consultants who managed the implementation of a direct sales\nchannel for life insurance and mutual fund products of an international Fortune 500 company\xe2\x80\x94\ntheir first new sales channel in over 100 years.\n\xe2\x80\xa2\nCreated and implemented a project management \xe2\x80\x9chow to\xe2\x80\x9d guide, which has been utilized in\nvarious Fortune 500 organizations.\n\xe2\x80\xa2\nPerformed operational/strategic analysis, and created documents to present complex\nrecommendations to senior executives.\nMontessori Children\xe2\x80\x99s Center\nDenver, Colorado\n1999-2003\nExecutive Director:\n\xe2\x80\xa2\nManaged all operational aspects of the school, staff and student population.\n\xe2\x80\xa2\nReduced employee turnover by more than 50%. Improved productivity by initiating flexible work\nschedules and pay for performance, and by providing the best tools and resource available.\n\xe2\x80\xa2\nOrchestrated long-range planning for operations, enrollment and customer service.\n\xe2\x80\xa2\nConceived, developed and implemented an aggressive expansion project that quadrupled the size\nof the facility and staff, as well as added an additional grade level.\nPrudential\nNewark, New Jersey\n1997-1999\nProject Manager:\n\xe2\x80\xa2\nManaged initiative to build the new Financial Planning Clients Service Center, an unprecedented\ncustomer call center incorporating systems and processes from multiple business units, into a\nlearning organization continually improving to meet customer needs.\n\xe2\x80\xa2\nConsulted with business unit leaders throughout Prudential to analyze business processes and\nidentify key performance indicators used to effectively track and manage operations.\nUS Air Force\nMultiple Assignments\n1993-1997\nLogistics Officer:\n\xe2\x80\xa2\nManaged ammunition logistics requirements for Air Force Chief of Staff $280 million Combat\nAmmunition System.\n\xe2\x80\xa2\nMaintained 12 primary assigned KC-135 aircraft and supervised 110 personnel performing\ninspections, maintenance, launch, recovery, and cargo loading.\nFORMAL EDUCATION AND ONGOING TRAINING\nAir Force Academy, Colorado Springs, Colorado, 1993\nBachelor of Science in General Engineering, GPA: 3.87\nMinor: Business Administration\nAdditional Training: Certified Project Management Professional (PMP), Colorado State University, 2005'