b"XXXX XXXX\nXXXX, Ang NC 27501\nXXX-XXXX-XXX Cell: XXX-XXXX-XXX - XXXX@XXXX.XXX\nSummary\nHuman Resources Generalist with more than 8 years of progressively experience in\nmanagement and Human Resources. Proven ability to work with senior management team\nto integrate the Human Resources function within the overall business operating strategy.\nExperience in Department start-ups, high-growths operation ans structuring.\nHighlights\n\xef\x82\x95 Employee\nRelations\n\xef\x82\x95 Organization\nDevelopment\n\xef\x82\x95 Training &\nDevelopment\n\xef\x82\x95 Recruitment &\nEmployment\n\xef\x82\x95\nTeam Building\n\n\xef\x82\x95 Staffing\nrequirements\n\xef\x82\x95 Coaching\n\xef\x82\x95 HR Policy design\nand Administration\n\xef\x82\x95 Operation\nManagement\n\nExperience\nHuman Resources (HR) Supervisor\nJanuary 2006 to May 2010Mediafax Inc \xef\xbc\x8d San Juan, PR\nHired as Human Resources Supervisor to create new and to improve current programs\nwithin the organization in order to improve employee moral and productivity levels among\ndepartments.\n\xef\x82\x95 Led the creation of a Training and Development program. In which employee\ncompetencies where match to position requirements.\n\xef\x82\x95 Created Reward and Recognition programs.\n\xef\x82\x95 Development a Manager's Recruitment Guide to effectively identify candidates and\nmatching criteria for recruitment and retention.\n\xef\x82\x95 Responsible for the creation and execution of the Company's Emergency and\nRecovery plan.\n\xef\x82\x95 Supported the Administration Department on developing initiatives for cost\nreductions.\n\xef\x82\x95 Counseled managers and supervisors on employee relations issues to include\ndiscipline, policies\n\xef\x82\x95 HR general support to over 100 employees in but not limited to payroll, employee\nrelations, performance and benefits.\n\nHuman Resources (HR) Manager\nFebruary 2008 to September 2009Kantar Media Research North America- Mediafax\nafiliate \xef\xbc\x8d Guaynabo, NY\n\n\x0cPromoted to Human Resources Manager in the North America division to oversee and\nsupport the HR administration on the New York, Austin and Miami offices.\n\xef\x82\x95 Conducted Benefit Administration for 35 employees\n\xef\x82\x95 Reviewed federal and state laws to confirm and enforce company compliance.\n\xef\x82\x95 Addressed inquires from employees and management regarding new-hire activity\nand ongoing employee relation issues.\n\xef\x82\x95 Created and implemented the exit and interview program process.\n\xef\x82\x95 Advised top management on appropriate employee corrective actions.Ran the biweekly payroll process.\n\xef\x82\x95 Processed all salary changes stemming from merit increases, promotions, bonuses\nand pay adjustments.\nHuman Resources (HR) Manager\nNovember 2002 to January 2006Dade Paper Bag & Co \xef\xbc\x8d San Juan, PR\nHired to create and develop an efficient Human Resources department.\n\xef\x82\x95 Conducted benefit administration for over 100 benefit-eligible employees.\n\xef\x82\x95 Responsible for the benefit administration and evaluation process.\n\xef\x82\x95 Designed the employee performance evaluation process and merit program.\n\xef\x82\x95 Addressed inquires from employees and management regarding new-hire activity\nand ongoing employee relation issues.\n\xef\x82\x95 Created and implemented the exit and interview program process.\n\xef\x82\x95 Advised top management on appropriate employee corrective actions.\n\xef\x82\x95 Worked with senior-level management to create fair and consistent HR policies and\nprocedures.\n\xef\x82\x95 Ran the bi-weekly payroll process.\n\xef\x82\x95 Processed all salary changes stemming from merit increases, promotions, bonuses\nand pay adjustments.\n\xef\x82\x95 Supported over 100 employees at all levels, including executive leadership.\nEducation\nBusiness AdministrationInteramerican University \xef\xbc\x8d San Juan, PR, USA"