b'Call Center Manager Resume Template\nGary Hicks\nCity Mall Road\nHouston\nPhone: 76534654\ngary65@ycmail.com\nObjective\nA highly skilled call centre manager with a good base experience in the management field.\nPossess a good knowledge in administration of call centre and the services.\nSummary of Qualification\n\xef\x82\xb7\n\nGood customer relation skills and customer handling skills\n\n\xef\x82\xb7\n\nPossess effective managerial, organizational and problem solving skills.\n\n\xef\x82\xb7\n\nPossess knowledge on internet and computer working capabilities.\n\nCareer Experience/Job History\n2005 till present\nInfo COM Solutions\nCall Centre Manager\n\xef\x82\xb7\n\nSuccessfully lead a team of well groomed call centre professionals and achieved the set\ngoals.\n\n\xef\x82\xb7\n\nResponsible for training, hiring and supervising call centre employees. Conducted training\nsessions for new employees.\n\nEducation\n2003-2006\nBachelors in Arts, Customer Service Management Institute.'