b'Healthcare IT Professional Resume Sample\nMEG MARTINS\n14 West. Ave.\nSometown, CT 55555\nHome: (555) 555-5555\nsomename@somedomain.com\n\nSYSTEMS AND NETWORK ANALYST -- HEALTHCARE SECTOR\nMulticertified technology professional with experience managing enterprise\nimplementations of healthcare information and EMR systems. Expert in gathering,\nanalyzing and defining business and functional requirements; creating global\nmetrics, trend charts and other decision-making tools; leading data-modeling and\nprocess-mapping initiatives; and designing/re-engineering processes, workflows\nand technology solutions for healthcare systems and networks. Proven ability to\nlead seamless implementations and deliver next-generation technical solutions\nimproving revenues, margins and workplace productivity.\nEXPERTISE HIGHLIGHTS\n\n\xef\x82\xb7 Network & Systems Administration\n\nPROFESSIONAL EXPERIENCE\n\n\xef\x82\xb7 Strategic Technology Planning\n\nABC HOSPITAL NETWORK,\n\n\xef\x82\xb7 Data/Business/Systems Analysis\n\xef\x82\xb7 Data Flow & Process Mapping\n\nSometown, CT\nSenior Systems and Network\nAnalyst, 2008 to Present\nSystems Analyst, 2005 to 2008\n\n\xef\x82\xb7 SQL Queries & Data Modeling\n\nAdvanced to senior systems and\n\nnetwork analyst role to provide IT leadership for hospital\'s technology\ninfrastructure located in 70 facilities nationwide. Manage large-scale enterprise\nmigration projects, systems conversions and performance tuning and monitoring\nof applications/systems. Help set long-range technical direction and capacity\nplans.\nKey Results:\n\xef\x82\xb7 Led hospital\'s new EMR implementation of Centricity/Logician system. Designed\nand launched "pre-load" training clinics, optimized training documentation prior to\ngo-live and designed custom modifications to accommodate special needs (e.g.,\nlegally blind physician user).\n\n\x0c\xef\x82\xb7 Analyzed all aspects of Win 2003 Pro deployment for 12,500 workstations\nnationwide to ensure a smooth migration. Created desktop standardization and\ndashboards and provided ad-hoc reports using MS Access and SQL Query\nAnalyzer.\n\xef\x82\xb7 Documented workflows and executed comprehensive training plan to medical\nstaff that more than doubled EMR access (from 45% to 100%) and usage (from\n35% to 80%).\n\xef\x82\xb7 Managed Windows 2003 back-end infrastructure IQ/OQ remediation effort for 27\nNorth American sites. Reviewed documentation for validity/completeness,\nauthored IQ/OQ summaries with QA and assisted in overall project\ndocumentation.\n\xef\x82\xb7 Transformed processes/toolsets of geographically dispersed medical units into a\ncohesive, standardized set of solutions that elevated efficiency and accuracy\nhospital-wide.\n\xef\x82\xb7 Gathered and assessed needs from internal business units; created custom\nsolutions to resolve issues (e.g., system slowdowns, virus outbreaks and process\nbottlenecks); and developed functional specifications for IT group.\n\xef\x82\xb7 Automated previously manual, time-consuming processes to drive gains in data\ntracking/accuracy, workgroup efficiency and profitability.\nABC HEALTHCARE SOLUTIONS, Sometown, CT\nSoftware Engineer, 2003 to 2005\nProvided object-oriented analysis/design, coding and testing of company\'s\nproprietary hospital management software application. Defined, wrote and\nmanaged requirements for a major section of this groundbreaking application.\nKey Results:\n\xef\x82\xb7 Helped introduce a new, reproducible software development methodology that\ncontributed to higher-quality product releases and a 27% reduction in errors.\n\xef\x82\xb7 Served on team that ported MS-DOS environment to a Windows-based,\nclient/server solution. Efforts averted the threatened loss of customers who were\ntransitioning to Windows and provided a more user-friendly GUI.\n\xef\x82\xb7 Championed the implementation of coding reviews that detected programming\nerrors early in the development process, accelerating product go-to-market time\nby more than 15%.\nXYZ UNIVERSITY MEDICAL CENTER, Sometown, CT\nHealth Records Associate (part-time/concurrent with college studies), 2001-2003\n\n\x0cReviewed patient medical records for accuracy and prepared records for release\nto authorized parties. Organized chart-holding facilities and assisted in training\nstaff.\nKey Results:\n\xef\x82\xb7 Developed streamlined procedures that decreased labor time and eliminated\nredundancies.\n\xef\x82\xb7 Created automated daily stats report that reduced errors and is now used by\nrecords associates organization-wide. Earned an "Ace Player" award for\noutstanding customer service and teamwork.\nEDUCATION\nXYZ UNIVERSITY, Sometown, CT\n\xef\x82\xb7 Bachelor of Science in Computer Information Systems (BSCIS), 2003\nTECHNOLOGY SUMMARY\n\xef\x82\xb7 Certifications: Microsoft Certified Systems Administrator (MCSA), Microsoft\nCertified Systems Engineer (MCSE), Microsoft Certified Professional (MCP)\n\xef\x82\xb7 Applications: Centricity/Logician EMR, Microsoft SQL Enterprise Manager,\nMicrosoft SQL Query Analyzer, Novell ZENworks, Compaq Insight Manager,\nNorton Ghost, Microsoft Project, Microsoft Visual FoxPro, Microsoft Visio,\nRemedy, Nortel Client, pcAnywhere, Macromedia Dreamweaver, Microsoft\nFrontPage, Microsoft Office\n\xef\x82\xb7 Systems: Windows, AIX, HP-UX, Solaris, DYNIX/ptx, VMS, NetWare, OS/2\n\n\xef\x82\xb7 Languages:C, C++, Java, SQL, PL/SQL, BASIC, COBOL, PowerBuilder, HTML,\nPHP'