Here below is Umicoza FAQ.
Please check below first before you contact to us.
We normally use boat to go diving. not going to shore dive.
Almost 10-20min from beach to each dive site.
we have dry room on boat.
I have diving license, but my friends don't have.
Yes, you can go diving with your friends even your friends don't have license.
but please note, you will join as introduction dive in that case.
Please let us know if you have not any request.
Please take care your child while one person go diving.
and you can switch after 1st dive.
so please let us know if you would like to use that.
We recommend you to rent a car and use nursery service if you would like to do that.
2dives in morning then come back to shop for lunch is our normal one day schedule.
You can go afternoon dive after had lunch if you would like to do.
So you can go 3dives maximum on the day.
Here below is our schedule.
*All menu will be same as below.
so enjoy your logging time!
You can go 2dives in morning (and 1more dive afternoon) if you will arrive before 8:10 at Ishigaki Ferry terminal.
(Departure from Taketomi 7:40/7:45, from Kohama 7:40.
If you are arriving to Ishigaki airport in the morning, or later to Ferry terminal, please join from afternoon and please come to dive shop before 13:00.
Yes, please let us know after 2nd dive if you would like to change your plan on the day.
Please wear swim suit inside then, bring towel, change clothes, license(certification diver),cash or credit card with you!
*You can bring cap, glasses, sun screen, sea sick pill if you need.
It will takes 15~20min to each dive site.
so please take sea sick pill if you worry about get sea sick.
You can buy sea sick pill at dive shop if you need.
We will go 1st and 2nd point in morning and come back shop for lunch, so not too long trip we guess.
Water temperature will be 28~30℃ in June to Oct so we will use 3mm or 5mm suits.
From November to next May, it will be 20~25℃ so use 5mm+food best or more thick one we recommend to use.
we have anniversary flag for make 50dives, 100dives,200dive, honeymoon, birthday and more!
Please let us know when you make reservation if you have any request.
you don't need to bring towel,change clothes to boat.
so we will try our best as possible as we can.
Yes, it is possible and we have special price for that.
Please let us know if you would like to do that.
1Instructor will take 6person maximum for boat fun diving.
1Instructor will take 2~3person maximum for Introduction diving.
I would like to get diving license.
So, you just bring swim suits, towel, change clothes , cash or credit card is fine!
so total 3dives maximum you can.
*It depend on situation so please let us know if you have any request.
If you have contact lens(disposal) also no problem.
*we don't take any responsibility if you lost, so please understanding.
We recommend you to join as refresh course in that course.
We recommend you to join as refresh course in that case.
so you can use that rope is more comfortable.
Please let us know if you worry about that.
Please let us know about that first before you make reservation.
Staff will assist you of course so no worry about that.
Sorry, we can not go Manta point every day.
best season to see them is September and October.
because of their mating season.
Water temperature still warm like 28-30℃.
you can see 1~3 manta rays, 30-50%.
Weather and sea condition will be good, so good for snorkeling,introduction dive, for beginner as well.
difficult to go manta point cause of strong north wind.
we might go there once or twice a month.
Normally we don't take customer to manta point 1st dive.
1st dive is check dive, and will go to manta point 2nd point every day in summer.
So please join our one day course if you would like to go manta point.
We normally do check dive at 1st dive, and manta point at 2nd dive.
And manta point have shallow area(5-10M only)so beginner also can join, no worry about that.
*Please note we don't go manta point as half day course.
We have 2types introduction dive.
*Please note we don't go manta point as half day course and it depend on weather and sea condition.
Manta ray swim around 5-10M so snorkel also can see them!!
Please check your reservation email late afternoon on the day before.
We will inform pick up time then.
[2point morning] It will be 15:00.
[3point on the day] It will be 17:30.
area, so please understanding it will need to take a time to finish payment/make log/lunch/.
*We recommend you to rent car is save your time more!!
We can pick you up from Airport if you would like to go dive on the day, but it depend on arriving time,so please let us know that when you make a reservation.
We will provide free transport service on the day.
It include your diving/snorkel fee.
Please fill in your detail when you make a reservation via our website if you need that service.
*We don't provide transport service for half day course.
Sorry we only will provide transport service on the day(between dive shop and hotel).
*Please note you need to take 18hours rest at least after dive before you get flight.
But it depend on your schedule.
You can join as one day trip if you arrive ferry port until 8:00.
Please come by yourself if you would like to join afternoon trip.
We have half day afternoon course(PM).
and only can provide drop off service(dive shop to hotel) after PM course.
*If you stay in Kabira area, we can provide transport service.
Yes, we have free car park.
Come by own is save your time so we recommend that if you have some plan after diving.
We accept major credit card(VISA,MASTER,JCB,American Express).
We have 2boats, both boats have dry box and dry area, so you can bring your own stuff.
Normally just bring camera,glasses,sun screen cream, hat is should be fine.
*We don't take any responsibility like submergence.
You can pay final day.
If you have voucher from your hotel(through agent), please pass your voucher to staff on the day.
There are no convenience store and super market near to dive shop.
There only have small shop run by local people, so you can by something to eat.
*If you want to bring something to eat or drink to boat, please buy in advance.
We will not go to shopping before diving trip.
There have some local Sushi restaurant,bakery,lunch pack shop,Asian bar and more!
*Please note almost restaurant accept only cash.
Kabila area(near to dive shop) have one post office where have ATM.
*Please let us know before make a reservation if you have a chronic disease.
We don't recommend to join to diving course if you getting cold or nasal congestion on the day.
You can go to snorkeling and diving as use contact lens.
But we recommend to use disposal one just in case.
*We don't take any responsibility for lost your things.
We have prescription mask, so please let us know if you need it.
Normally we will go to same point and arrange same boat.
Please let us know if you prefer same boat.
We are sorry we don't accept the person who pregnant.
Please let us know when you fill in our reservation form.
We can arrange lunch for vegetarian and allergy, so no worry and enjoy your lunch!!
Almost middle of May to beginning of June is rainy season here.
Please check your spam mail box first, normally we will reply to your mail within 3 business days.
If you have not received any reply from us, please send again or call and make sure your detail.