 The monorail has been hit by a number of setbacks, including the suspension of the service after a British couple, Anne and James Croft, had to be rescued by firefighters when the monorail stopped unexpectedly between stations.Following this incident a number of safety upgrades have been suggested including the purchase of cherry pickers in case of any further stoppages.After 4 years being suspended since 2013 due to technical problems, the Malacca Aerorail service begin operating again on 4 December 2017.