 The Hockley Residents' Association also said that the figures for low customer numbers used to justify the frequency reduction were flawed.After receiving numerous complaints from Hockley residents, on 7 June 2009 Arriva Southend extended some service 7 buses to Hockley Spa instead of terminating at Ashingdon Schools.It is likely that this extra service is now going to stay after a review in December 2009.