 In May 2018, the UK's Minister for Culture, Communications and Creative Industries, Margot James, told BBC Radio 5 Live listeners planning to buy from secondary ticket sites, "don't choose Viagogo - they are the worst".She gave this advice after the Advertising Standards Authority asked National Trading Standards to investigate Viagogo's alleged breaches of UK advertising rules about making any additional fees clear.Viagogo is no longer under investigation by trading standards after complying with the ASA ruling.