 There is no charge to patients for use of the service, and under the Patient's charter, every person in the United Kingdom has the right to the attendance of an ambulance in an emergency.NWAS provides emergency ambulance response via the 999 system, as well as operating the NHS 111 advice service for North West England.They also operate non-emergency patient transport services (PTS), and in 2013/2014 carried out 1.2 million such journeys.