 PASSING contends that the attainment of valued social roles by people who are socially vulnerable is the key to their getting the “good things of life.”  According to PASSING, two avenues lead to the acquisition of valued social roles (p. 1-2).First, a person takes on valued roles if her social image is enhanced—if she is seen and continues to be seen positively by others.A major part (sixty-four per cent) of PASSING rests on the assertion that positive perceptions of people who use services are influenced in major ways by the often-unconscious things that service agencies do or do not do.