 Dr. Wolfensberger, and others working with him when the first Citizen Advocacy programs began operation, developed a text book (Wolfensberger, W. & Zauha, H., 1973) and teaching materials to prepare others to implement and operate effective citizen advocacy programs.These early leaders in the Citizen Advocacy movement also believed that external evaluation increased the likelihood of effective service delivery.A number of rigorous external evaluations of early Citizen Advocacy programs identified five operating principles, seven key activities of Citizen Advocacy program staff, and several considerations about program funding and governance that were key elements if a Citizen Advocacy program were to be effective in fulfilling its mission.These were codified in "“CAPE