 (P. 65)   The "Multi-component Schema" rests on Citizen Advocacy –a one-to-one relationship by which a competent citizen volunteer, free from built-in conflicts of interest, advances the welfare and interests of an impaired or limited person, as if that person's interests were the advocate's own (p. 30).Empathic listening to many families’ deep concern, summed up in the phrase “Who will be there for my son or daughter when I am gone?”, and extensive study of various guardianship and protective service schemes, primed Wolfensberger for a breakthrough of intuition that revealed the essence of Citizen Advocacy to him in the midst of a conference on guardianship.Wolfensberger turned his very considerable powers of analysis on conflict of interest.