 In 2005 Crosshouse hospital announced that they would install Patientline, a new digital bedside console which would carry TV, internet and radio to every patient.Radio would be free for patients so this seemed like a great opportunity for HBSA, during 2005–06 the system was installed and immediately this created a huge problem for HBSA.The telephone line used to send the broadcasts to Crosshouse was nowhere near good enough for the job and HBSA was off air.