sentences:  This parallelled the launch of the "Citizen's Charter" by the then Prime Minister, John Major, and the creation within the Cabinet Office of the "Citizen's Charter Unit" (CCTA had at this point been moved from HM Treasury to the Cabinet Office).The research and work focused on identifying ways of simplifying the interaction between citizens and government through the use of IS/IT.Two major TV documentaries were produced by CCTA – "Information and the Citizen" and "Hymns Ancient and Modern" which explored the business and political issues associated with what was to become "e-government".