sentences:  In the context of such complex systems of communication, PI takes on a much different appearance than intrapersonal situations.An organization's structure, system design, and strategy can create, maintain, or help reduce problematic integration.One area of this study has been problematic integration arising from internal bureaucracy or organizational rules or objectives and how this conflict involves matters of formal rationality (a quantitative calculation of an action or choice) or substantive rationality (a value judgment of consequences of an action or choice).