sentences:  It provides the voice services to UK customers via 999, 118 500 and Next Generation Text Service, which helps those who can’t hear or speak on the phone.The division is also leading the BT thinking on the internet of things.It was formerly known as BT Wholesale and took on its current name following BT's new organisational structure that took effect in April 2016 after its acquisition of EE, and comprises the existing BT Wholesale division along with EE's mobile virtual network operator business as well as some specialist businesses such as Fleet, Payphones and Directories.